Premium Essay

Automotive Services Data Base Project Plan

In:

Submitted By NEONUNIT
Words 1558
Pages 7
Automotive Services Data Base Project Plan
MGMT404 Project Management
DeVry University Online

26 August 2014

Table of Contents

• Project charter
• Scope statement
• Work breakdown structure
• Network diagram
• Risk management plan
• Resource management plan
• Communication management plan

Project Charter
Automotive Services has been having issues tracking and holding all its customers in its current data base. They have hired Nicholas Guillory to make a new and improved data base system to Improved it’s tracking system and hold 10 times the amount of customers in its data base. This will improve automotive services tracking customers and will be able to hold more customers to expand on its data base systems
This project will create a better and faster way of tracking and looking up customer’s information. It will show information on services performed and when the next service is due. This will be a new redefine customer data base that will produce better and more accurate reports.

Objectives
The new customer data base is designed to meet a growing customer data base. It will help the company keep up with the growing demand of car buyers and services provided. The completion of this project will give the company the ability to better track services and customers. It will also give the company the ability to add more customers in the data base to give it more revenue and gain customers and services in turn increase it profits. It could also look in to what system other companies are using and could use the budgeting is 60,000 to produce a new customer data base.
Project plan complete-08/01
Analysis Complete- 08/25
Developed System Buildup-09/01
System Deployment-09/20
Testing Phase-10/01
Update System-11/01
Finished

Similar Documents

Premium Essay

Email Migration Plan

...Final Project IS3110 11/24/2014 Aaron Roberts Tambotka Howard Francis Owagoke Robert Haslett SonoranBudds Consulting CEO: Aaron Roberts Lead: Tambotka Howard Technical professionals: Francis Owagoke, Robert Haslett PROPOSAL for Ricks Automotive Email Migration Plan The following proposal is for the mass email migration of Ricks Automotive and the plan for this migration. We will go over the scope that will be implemented and if there are any questions by the end of the proposal, email the team lead for any questions. Onboard Completion Roadmap: Ricks Automotive Below you’ll find the email migration plan created specifically for your business, Ricks Automotive. Please read through it and let us know if you have any questions. Please Note: The following agreement will not be considered until the Technical Team and an overview of Office 365 Online and Desktop applications has taken place, this will include installation of desktop applications, walkthrough of import/export feature and configuration of a web client. In attendance of this meeting will be the Ricks Automotive Technical Team and the onboarding engineer addressing any initial inquiries and further acquainting the Ricks Automotive Technical Team with Office 365. Note: This migration process will pose a branding issue as the mailboxes created will not be sending from the legacy mailbox name but rather the default alias in your account (e.x. admin@contoso.com would become admin@onmicrosoft.contoso.com) After the initial...

Words: 1884 - Pages: 8

Premium Essay

Ford Motor Company

...Ford Motor Company | Spring 2013 Final Project | By Drake Dukes, Sarah Miller, Josh McKeon, Mackenzie Sowers, and Danny Lee | 5/9/2013 | Introduction Ford Motor Company aka “Ford” is an American multinational automaker headquartered in a suburb of Detroit, Michigan founded by Henry Ford and incorporated in 1903, 109 years ago. Ford introduced methods for large-scale manufacturing of cars through the use of the world famous assembly lines. Ford Motor Company engages in the development, manufacture, distribution, and service of vehicles, parts, and accessories worldwide. Ford markets cars, trucks, parts, and accessories through retail dealers in South America, Europe, Turkey, Russia, and the Asia Pacific region (SEC). Ford is the second-largest US-based automaker behind General Motors and the 5th largest in the world behind its domestic counterpart, GM and foreign rivals Volkswagen, Toyota, and Hyundai. The company operates through two sectors, Automotive and Financial Services. Under the Automotive sector, the company sells automobiles and commercial vehicles under the Ford brand and luxury cars under the Lincoln brand. Ford also owns small stakes in Mazda of Japan and Aston Martin of the United Kingdom. The financial services sector provides financing products, which include retail installment sale contracts for new and used vehicles; leases for new vehicles to retail customers, government entities, daily rental car companies, and fleet customers; wholesale financing...

Words: 1250 - Pages: 5

Premium Essay

Lean Manufacturing Case Study

...and FMCG industries mostly. Now other companies include automotive parts manufacturing industries have also started to adapt the Lean production concepts and several articles have been written on the concept. After been studying the theoretical aspects of quality issues, an interest started to grow in how the concept actual works out in Pakistani companies and how it could be implemented in an automotive organization. This is a case study base project which is carried out in a multi-national automotive industry in Pakistan. The procedures for this study have been chosen to meet each of the project...

Words: 948 - Pages: 4

Premium Essay

Earning Resources Planning

... Word: 2022 The Role of ERP in Automotive Industry Table of Contents 1. Introduction ……………………………………………………….……….. 04 2. ERP ………………………………………………………………………… 04 3. The Revolution towards ERP……………………………………..………... 05 4. ERP in Automotive Industry…………………………………..…………… 05 5. ERP implementation Business Risks in Automotive Industry………….….. 07 6. Evaluation and Conclusion…………………………………………………. 08 7. Reference…………………………………………………………………… 10 8. Bibliography………………………………………………………………... 13 9. Appendix………………………………………………………………….… 15 1. Introduction Last few decades there is a rapid change in IT sector which created impact on business organisations and there is a wonderful gift from IT sector is Enterprise Resource Planning System Software (Mazzawi R, 2014). Enterprise Resource Planning (ERP) system has been increased in using in developed countries by large companies, government corporations and in other different industries. And there is a wide adoption of Enterprise Resource Planning System (ERP) in organisational management to improve their performance and productivity (Otieno J, 2010). Recently different companies turning into the implementation of Enterprise Resource Planning System to improve performance, better service to the Customer’s response, efficient control in their accounting, supply chain and inventory management. ERP is a set of software module helps a company to their business aspects collect data from various business processes...

Words: 3165 - Pages: 13

Premium Essay

Scavenger Hunt Ford

...focus? AUTOMOTIVE / FINANCE SERVICES 3. Who is on the Board of Directors? William Clay Ford Jr. Executive Chairman Ford Motor Company Stephen G. Butler Retired Chairman and Chief Executive Officer KPMG, LLP Kimberly Casiano President and Chief Operating Officer Casiano Communications, Inc. Anthony F. Earley, Jr Chairman and CEO of DTE Energy Edsel B. Ford II Director and Consultant William Clay Ford Director Emeritus Richard A. Gephardt President and CEO of the Gephardt Group James Hance, Jr. Former CFO and former Vice Chairman Bank of America William W. Helman IV Partner Greylock Irvine O. Hockaday, Jr. Retired President and CEO Hallmark Cards Inc. Jon Huntsman Chairman Huntsman Cancer Foundation Richard A. Manoogian Executive Chairman and Chairman of the Board Masco Corporation Ellen R. Marram President The Barnegat Group, LLC Alan Mulally President and Chief Executive Officer Ford Motor Company Homer A. Neal Director, ATLAS Project, Professor of Physics, Interim President Emeritus UofMI Gerald L. Shaheen Retired Group President Caterpillar Inc. John L. Thornton Professor and Director, Global Leadership Program, Tsinghua University, Beijing, China 4. What are the company’s goals (as outlined in the Letter to Shareholders)? Strategic? Financial? Product? Other? Financial / Strategic: Ford plans to build on their performance in 2010 with continued improvement in total company pre-tax operating profit, excluding special items, and Automotive operating-...

Words: 1532 - Pages: 7

Premium Essay

Ops 571 Week 5 Project Management Proposal

...OPS 571 WEEK 5 PROJECT MANAGEMENT PROPOSAL A+ Graded Tutorial Available At: http://hwsoloutions.com/?product=ops-571-week-5-project-management-proposal Visit Our website: http://hwsoloutions.com/ Product Description OPS 571 Week 5 Project Management Proposal, Project Management Proposal Introduction The following proposal will describe a project proposal for Riordan Manufacturing process. Riordan is the leading industrialist of plastic products and has a customer base in the medical, automotive, aircraft, governmental, supply chain (suppliers to businesses that utilize bottles or appliances). The company has various locations in the United States and globally, with over 550 employees, and provides a range of products and services (University of Phoenix, 2013). Currently, Riordan manufacturing process is outdated and uncoordinated. Therefore, the purpose of the project plan to impose a strategic plan for data collection and reporting, exceed ISO 9000 standards, minimize costs, increase profit margin, and secure future innovations for continuous sustainability. Data Collection and Reporting The International Organization for Standardization (ISO) 9000 provides various aspects for quality management to help meet customer’s needs (International Organization for Standardization, 2014). The restructuring tactics should consider those set provisions as well as an internal order for daily operations. In addressing the listed goals, the project team should automate and...

Words: 818 - Pages: 4

Premium Essay

Automotive Industry Sustainability in Uk

...strategy for growth and sustainability in the UK automotive sector July 2013 Contents | 3 Contents Foreword Executive summary Challenges and opportunities Investing in innovation and technology Enhancing supply chain competitiveness and growth Investing in people – ensuring the right skills A business environment that enables a competitive automotive industry 1 The UK automotive industry Overview of the sector Competitiveness – a high productivity sector Enhancing UK competitiveness: strengths and weaknesses Vision for the UK automotive sector Investing in innovation and technology Success through collaboration Developing more detailed technology roadmaps Maintaining the UK’s strength in propulsion systems Hydrogen and fuel cells Enhanced links with motorsport Enhancing collaboration with the research base Better engagement with EU funding Delivering intelligent mobility Future technologies Enhancing supply chain competitiveness and growth Key challenges for the supply chain Quantifying and capitalising on the business opportunity for the UK supply chain Improving long-term supply chain competitiveness Encouraging inward investment in the UK supply chain and creating export opportunities Access to finance Innovative processes for premium manufacturers 3 5 6 6 7 8 8 9 9 10 12 16 18 21 24 26 31 31 32 32 32 33 34 37 38 40 44 47 48 2 3 4 | Driving success – a strategy for growth and sustainability in the UK automotive sector 4 Investing in people – ensuring...

Words: 24676 - Pages: 99

Premium Essay

Ford Motor Company

...the “Big Three”, felt encroached upon by foreign-based auto manufacturers. Ford created a Worldwide Web Organization (WWWO) in May 1996 as an internal resource of web technologies. July 4, 1997, Mike Ledford, Director of Process Reengineering released a progress report of internal use of web technologies and future web use policies as the second anniversary of the release of the company’s public web site (1). Since the inception of Ford’s WWWO, their web group grew to approximately 80, supporting an internal user base of more than 80,000 and eventually greater than 120,000. Ford’s “Web Farm” supported over 300 departments with an augment rate of about one per day. Ford had Ninety-two web applications with an average project life cycle of eight weeks (1). “Ford was in the business of designing, building, selling and servicing automobiles.” Additionally web technologies were viewed as a contributor of significant value to Ford’s core business. Ford had a financial services subsidiary that acquired significant revenues and profits, but their core business was the design and manufacturing of automobiles for the consumer market. While web technologies contributed greatly to Fords success, maintaining focus was imperative. Ford Motor Company based in Dearborn, Michigan was the “second largest industrial corporation in the world, with revenues approaching $150 billion and employees numbering more than 370,000 by year end 1996”. Their operations Smith 2 spanned 200 countries. Henry...

Words: 2878 - Pages: 12

Premium Essay

Bmw a Company Study

...provides an insight into the company’s history and background. Also it contains an examination of BMW’s quality system, six sigma’s application and an observation of the quality control process throughout the different stages of the production phase. In addition, detailed information is presented on the number of employees and the training they receive before and during their work time in BMW. This project also reveals BMW’s customers relation policy: sharing customer’s feedback, meetings with customers and the adopted strategies in order to assure customers retention. It reveals the company’s place in the automobile market and its position among its competitors. Finally, at the end of the paper, a brief summary is found. It discusses the company’s strengths and weaknesses along with some proposals on how to deal with them. Purpose: The purpose of this thesis is to analyze BMW’s quality systems and quality control procedures. Also it aims at identifying BMW’s place in the market today and its relationship with its customers, employees and suppliers. Methodology: Primary and secondary Data used in this study had been collected from different sources: essays, books, articles and BMW’s annual reports. Results and conclusion: BMW is a well known and highly valued brand and has a high diversity in the products portfolio. It possesses high internal competence and a great competitive advantage. However certain actions should be taken in order to lower the production costs. Also some...

Words: 6824 - Pages: 28

Premium Essay

Managerial Economics

...in doing that because of their good freezing techniques. Now it’s becoming a major problem for them. They’re not used to eating leg meat and are in a fix. In the US they actually load the price of the entire chicken on the breast meat, and the rest of the bird is like a carcass to them. Due to environmental reasons they can’t dump it in the sea so they have to dump it somewhere. It can be any underdeveloped country, may be India! It’s wrong notion that supply of this meat to underdeveloped countries will be good for the consumers there. It is not. Can the Americans guarantee anything – how long will they be able to supply the chicken? How long will they supply subsidized eggs to such a large country? We could end up destroying our industry base and that will be very sad. As far as chicken is concerned, they can only supply the legs – they can never supply the whole bird. The white meat costs US $3 to 3.5 per pound, so it’s out of range. May be the consumer gets the advantage of subsidized supply of the white meat in the short run but over time the consumers’ interests are likely to suffer because such a supply will result only in destroying the chicken and egg industry in India. Once their surplus stock gets exhausted...

Words: 3747 - Pages: 15

Premium Essay

Internationalization Strategies of the Chinese Automotive Industry: Challenges and a Plan for Going Global

... ABSTRACT Over the past two decades, the open-door of the market supply in China has had a massive impact on the automotive market. This development contributes to the globalization of the automobile industry that involved the integration of the Chinese domestic market into the international markets. Among many reasons, motivation to gain access to industrialized markets and to gain access to superior technology, management resources and knowledge are the most driving factors of the Chinese automotive industry for the internationalization and going abroad strategy of China´s automotive industry. This study investigated whether different external globalization drivers and internal organization factors have differential effects on various dimensions of China´s automakers firms’ global strategy. Most of the studies written about global strategies have implemented only either of the internal or the external drivers of the internationalization of the firms. The contribution of the paper introduces a more comprehensive model on the global expansion of a firm. This paper concludes that China´s automotive industry has some competitive advantages such as low cost, while, facing a number of challenges that hinder the internationalization of Chinese automobile companies. It also shows that multiple factors play an important role in firms' internationalization global strategy plan. It is thus essential that the interaction among independent variables is considered in the determination of global...

Words: 14540 - Pages: 59

Premium Essay

Blackberry Research Project Plan

...Business Research Project Part 4: Sampling Process and Data Analysis QNT 561 Applied Business Research & Statistics University of Phoenix December 9, 2013 Blackberry Business Research Plan Blackberry was once the leadership in the cell phone industry, but today they are one of the least recognized manufactures for cell phones. Team C will discuss how we plan to increase their revenue by indentifying what customers want and need to choose Blackberry, Inc. as their cell phone provider over any other manufacture. We have administered a survey and we will analyze it to see what customer think about Blackberry products. Furthermore, we will explain the final results of the survey and the various ways in which the survey will help us determine the changes the company will need to undertake to make Blackberry Inc. once again the leading manufacturer in their industry. The Sample Process The population will consist of former, current and possible future customers. Surveys will be emailed, mailed or telephoned to the previously mentioned population. The purpose of the survey is to determine the following: 1. How can we increase sales, revenue, and consumer base? 2. Do we need improved or increased focus on customer satisfaction? 3. What are our marketing and customer service strategies? 4. How can we enhance the Blackberry brand appeal to individuals and professionals? 5. What do we need to do to effectively compete with other cellular phone manufacturers? 6. What...

Words: 1519 - Pages: 7

Premium Essay

Case Study

...specification of information systems for business process integration from a management perspective, remains an open methodological problem. To address this problem, we will show how customer relationship management and supply chain management information can be integrated at the conceptual level in order to provide supply chain managers with relevant information. We will further outline how the conceptual management perspective of business process integration can be supported by deriving specifications for enabling information system from business objectives. Keywords Business Process Integration, Supply Chain Integration, Supply Chain Process Management, Customer Relationship Management, Managerial Views, Business Objectives, Data Warehousing 1 Introduction In order to ensure customer satisfaction, knowledge about customers is vital for supply chains. In an...

Words: 10488 - Pages: 42

Premium Essay

Summer Project

...vital role so the Lubricants Industries are a major source. MAK have to compete with various players like Veedol, Gastrol, Lal Ghoda, Shell, Gulf and the local brands with their stringent rules and regulations. Hence, in order to understand about the customers and dealer requirements their likes and dislikes preference is sine-quo-non-for MAK. 1.3 Objectives ➢ To ascertain the customers preferences of MAK Lubricants. ➢ To ascertain the customers satisfaction level for MAK services. ➢ To analyze the customers opinion and satisfaction with special reference to MAK ➢ To suggest some guidelines to MAK in order to provide better focussed services. ➢ To determine the status of brand awareness and brand loyalty in order to conclude about brand equity. ➢ To learn about the brand attributes and their preferences in MAK. 1.4 Scope of the Study: ➢ This project gives me great exposure to the Lubes market because it includes product knowledge and awareness of MAK product. ➢ This research study is useful for MAK to understand the expectations and requirements of Customers as well as dealer development so that they can serve them in a better way. ➢ This research was conducted from May 2009- July 2009 ➢ The respondents from various parts of Mumbai like, Chembur, Sion,...

Words: 10223 - Pages: 41

Premium Essay

Animal Care

...Mission:  "To capitalize on the company’s distinctive competencies to serve the continuously evolving needs of the automotive, aeronautics, and other highly demanding industrial markets while rigorously complying with regulations, generating sustainable profitability and growth opportunities for the company’s members." Vision:  "Growing globally while remaining a lean, efficient and dynamic organization capable of rapid evolution." ORGANIZATION History Boffy International was founded fifty years ago based on the mastery of specific technical skills, and operates in highly demanding industrial areas: automotive, aeronautics, and other general manufacturing sectors. The firm is structured as a French Société Anonyme à Conseil de Surveillance (a French corporate legal structure where management is led by a Board of Directors under the monitoring of a Surveillance Council — respectively called "Directoire" and "Conseil de Surveillance"). Over the years, the company has managed to adapt its technologies and products to the demands of its customers, all of which are businesses. The company took advantage of the European Community and extended its geographical scope. It now regards the whole Europe as its domestic market, from England to Greece and from Norway to Portugal. Daniel Boffy, the founder and owner, did not have children and sold his business to a manufacturing company that operates in a related industry ten years ago. Other financial investors own minority...

Words: 1787 - Pages: 8