...Avis Europe ERP Avis Europe plc. Is a United Kingdom-based company which holds the license to operate the two main vehicle rental brands of Avis Budget Group (Avis Rent a Car System and Budget Rent a Car) in Europe, the Middle East, Africa and Asia. The group's Avis-branded operations comprise over 2,900 offices in 109 countries across EMEA and Asia. Of these, franchisees operate by license in 96 nations, while Avis Europe has directly owned and operated subsidiaries in the remaining thirteen (mostly in Western Europe). The group has Budget-branded operations at over 900 sites in 66 countries across Europe, the middle East, Africa and Asia. Avis Europe needed to improve their business process efficiencies and also incorporate their Hungary (Budapest) business in to their integrated database system. They contracted and acquired licence from PeopleSoft Inc. to develop a new enterprise resource planning (ERP) system at the cost $17.7 million in 2002. The new system will improve operating margins through integrating computer systems and also create a shared service centre for centralizing back-office work in Budapest, Hungary and across Avis European branches. There was a huge financial set back for Avis in the first quarter of 2003, due to constant delay to roll out the ERP system. In 2004 Avis Europe Ltd.’s terminated the development of the ERP system on the grounds it had encountered substantial delays and consequently higher cost due to a number of fundamental problems...
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...| | | Avis Europe is latest to get stung by IT Avis Europe plc. It is a company which holds the license to operate the two main vehicle rental brands of Avis Budget Group (Avis Rent a Car System and Budget Rent a Car) in Europe, the Middle East, Africa and Asia. The group's Avis-branded operations comprise over 2,900 offices in 109 countries across EMEA and Asia. Of these, franchisees operate by license in 96 nations, while Avis Europe has directly owned and operated subsidiaries in the remaining thirteen(mostly in Western Europe).The group has Budget-branded operations at over 900 sites in 66 countries across Europe, the middle East, Africa and Asia. Case Study: Avis Europe needed to improve their business process efficiencies and also incorporate their business into their integrated database system. They contracted and acquired license from PeopleSoftInc. to develop a new enterprise resource planning (ERP) system at the cost $17.7 million in 2002.The new system will improve operating margins through integrating computer systems and also create a shared service center for centralizing back-office work in Budapest, Hungary and across Avis European branches. There was a huge financial setback for Avis in the first quarter of 2003, due to constant delay to roll out the ERP system. In 2004 Avis Europe Ltd.’s terminated the development of the ERP system on the grounds it had encountered substantial delays and consequently higher cost due to a number of fundamental...
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...Information Technology partner” for the Athens 2004, Turin 2006, and Beijing 2008 Olympic Games. We provide the people, processes and technology supporting the Games. We are responsible for the overall IT strategy, project management, key software integration, network security and data integrity. With over 3 billion people all over the world watching, no single project could better illustrate our commitment to delivery 3 Turning Client Vision into Results Atos Origin & RFID February 2005 The Integrated IT architecture of the Real Time Enterprise 5 Turning Client Vision into Results The Integrated IT architecture of the Real Time Enterprise Strategic Enterprise Management Data Warehouse SCM WMS ERP MES CRM SCE Equipment E-Monitoring Chained into reality with RFID…. 6 Turning Client Vision into Results RFID Markets & Applications RFID-EPC enabled systems offer significant benefits in a wide variety of supply chain oriented applications Retail Lower Labor Costs Out-of-Stock Triggers Reducing Shrinkage Reducing Inventories Locating Products Real-time supply/demand data Smart Shelves Reverse Logistics Customer Convenience Healthcare/Pharma Tracking Hospital Equipment Patient ID and Tracking Preventing Medication Errors Tracking Samples, Vials etc. Environmental Monitoring (e.g. Blood...
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...The J.M. Smucker Company, More Than Jams and Jellies Cynthia Rice, Kristina Lochner, and Mary Renz University of Central Oklahoma April 4, 2011 Abstract The history of the J.M. Smucker Company is reviewed and demonstrates the evolution of the company. Business strategies and the importance of business intelligence systems are examined, concerning how the company conducts business. The company's growth processes resulting from acquisitions and brand awareness are reviewed. Innovative plans implemented continually within the company are mentioned. The importance of people is stressed throughout the company and in the public eye. The J.M. Smucker Company continues to hold fast to the same values that the company began with over one hundred years ago. The J.M. Smucker Company Although the J.M. Smucker Company (SJM) began by selling its apple cider, for many years now it has been well known for its jams and jellies. Today, however, the company has expanded into several other markets within the food industry. They have continued to grow through acquisitions and name brand awareness. The company has a strong vision and holds to its moral ideals and values throughout its business activities. Smucker's continually develops new product ideas to expand its peanut butter and jelly market. Additionally, the J.M. Smucker Company remains the leading producer of jam and jellies and is known for its quality products. History Jerome Monroe Smucker established the J...
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...TOP 40 2011 Edition CRM SOFTWARE VENDORS REVEALED Profiles of the Leading CRM Software Vendors For more information, visit Business-Software.com/CRM CRM Solutions For businesses of all sizes, acquiring, retaining, and supporting customers is more challenging than ever before. Activities that were already complex have become highlycomplicated, multi-faceted workflows and procedures that are difficult to coordinate, track and manage. Marketing teams must plan and develop an increasing number of sophisticated campaigns, and deliver them through multiple mediums. Sales reps must follow-up on hundreds of new leads, while juggling existing sales cycles. Support staff must rapidly resolve a growing volume of customer problems and issues. And, management must oversee customer-facing operations across all departments, and ensure that all client interactions are handled in a responsive and professional manner. Customer relationship management (CRM) systems has emerged as a way for businesses to streamline customer-related processes across functional areas, increase the efficiency and effectiveness of customer transactions at all levels, and optimize service quality at each touch-point. Within the CRM world, there are many types of solutions, each having their own flavor, and each meeting different business needs. What is Enterprise CRM? Enterprise customer relationship management is a family of tightly-integrated applications that span both front- and back-office operations...
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...Supply Chain Management and Advanced Planning Hartmut Stadtler ´ Christoph Kilger (Eds.) Supply Chain Management and Advanced Planning Concepts, Models, Software and Case Studies Third Edition With 173 Figures and 56 Tables 12 Professor Dr. Hartmut Stadtler FG Produktion und Supply Chain Management FB Rechts- und Wirtschaftswissenschaften TU Darmstadt Hochschulstraûe 1 64289 Darmstadt Germany stadtler@bwl.tu-darmstadt.de Dr. Christoph Kilger j&m Management Consulting AG Kaiserringforum Willy-Brandt-Platz 5 68161 Mannheim Germany christoph.kilger@jnm.de Cataloging-in-Publication Data Library of Congress Control Number: 2004110194 ISBN 3-540-22065-8 Springer Berlin Heidelberg New York ISBN 3-540-43450-X 2nd edition Springer Berlin Heidelberg New York This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer-Verlag. Violations are liable for prosecution under the German Copyright Law. Springer is a part of Springer Science+Business Media springeronline.com ° Springer Berlin ´ Heidelberg 2000, 2002, 2005 Printed...
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...Abstract Raves have historically referred to grass-roots organized, anti-establishment and unlicensed all night dance parties, featuring electronically-produced dance music (EDM), such as techno, house, trance and drum and bass. Since their late 1980s origins in the U.K., raves have gained widespread popularity and transformed dramatically. Consequently, their many cultural traits and behaviors have garnered much sociological interest, which mostly falls into two competing perspectives: cultural studies and public health. In this paper, we review what raves look like today compared to their high point in the 1990s. We then discuss how the cultural studies and public health perspectives define raves and have studied them over time, focusing on the “pet” sociological concepts each has sought to advance. Our analysis of these literatures reveals important differences in rave research by country and over time. We end by discussing the politics associated with the shift in rave research. Introduction Society has been greatly influenced by many alternative scenes, subcultures, or lifestyles oriented around music, youth and young adults (Epstein 1998). Some of the more notable ones include the English punk scene in the 1970s- 1980s, the U.S. jazz (1930s-1940s) and hippie scenes (1970s), and the 1990s rave scenes in the U.K. and U.S. From them have come musical innovation, social identity, fashion and other aesthetic nuances, and mainstream and alternative cultural production...
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...CORE CONCEPTS OF Accounting Information Systems Twelfth Edition Mark G. Simkin, Ph.D. Professor Department of Accounting and Information Systems University of Nevada Jacob M. Rose, Ph.D. Professor Department of Accounting and Finance University of New Hampshire Carolyn Strand Norman, Ph.D., CPA Professor Department of Accounting Virginia Commonwealth University JOHN WILEY & SONS, INC. VICE PRESIDENT & PUBLISHER SENIOR ACQUISITIONS EDITOR PROJECT EDITOR ASSOCIATE EDITOR SENIOR EDITORIAL ASSISTANT PRODUCTION MANAGER PRODUCTION EDITOR MARKETING MANAGER CREATIVE DIRECTOR SENIOR DESIGNER PRODUCTION MANAGEMENT SERVICES SENIOR ILLUSTRATION EDITOR PHOTO EDITOR MEDIA EDITOR COVER PHOTO George Hoffman Michael McDonald Brian Kamins Sarah Vernon Jacqueline Kepping Dorothy Sinclair Erin Bascom Karolina Zarychta Harry Nolan Wendy Lai Laserwords Maine Anna Melhorn Elle Wagner Greg Chaput Maciej Frolow/Brand X/Getty Images, Inc. This book was set in 10/12pt Garamond by Laserwords Private Limited, and printed and bound by RR Donnelley/Jefferson City. The cover was printed by RR Donnelley/Jefferson City. This book is printed on acid free paper. Founded in 1807, John Wiley & Sons, Inc. has been a valued source of knowledge and understanding for more than 200 years, helping people around the world meet their needs and fulfill their aspirations. Our company is built on a foundation of principles that include responsibility to the...
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...Course Technology’s Management Information Systems Instructor and Student Resources Introduction to IS/MIS Principles of Information Systems, Eighth Edition • Stair, Reynolds Fundamentals of Information Systems, Fourth Edition • Stair, Reynolds Management Information Systems, Sixth Edition • Oz Information Technology in Theory • Aksoy, DeNardis Office Applications in Business Problem-Solving Cases in Microsoft Access & Excel, Sixth Annual Edition • Brady, Monk Succeeding in Business Applications with Microsoft Office 2007 • Bast, Gross, Akaiwa, Flynn, et.al Succeeding in Business with Microsoft Office Excel 2007 • Gross, Akaiwa, Nordquist Succeeding in Business with Microsoft Office Access 2007 • Bast, Cygman, Flynn, Tidwell Databases Database Systems, Eighth Edition • Rob, Coronel Concepts of Database Management, Sixth Edition • Pratt, Adamski Data Modeling and Database Design • Umanath, Scamell A Guide to SQL, Seventh Edition • Pratt A Guide to MySQL • Pratt, Last Guide to Oracle 10g • Morrison, Morrison, Conrad Oracle 10g Titles Oracle9i Titles Enterprise Resource Planning Concepts in Enterprise Resource Planning, Third Edition • Monk, Wagner Data Communications Data Communications and Computer Networks: A Business User’s Approach, Fourth Edition • White Systems Analysis and Design Systems Analysis and Design in a Changing World, Fifth Edition • Satzinger, Jackson, Burd Object-Oriented Analysis and Design with the Unified Process • Satzinger, Jackson, Burd Systems Analysis and...
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...CORPORATE E-LEARNING: EXPLORING A NEW FRONTIER Trace A. Urdan Cornelia C. Weggen turdan@wrhambrecht.com cweggen@wrhambrecht.com 415.551.8600 “In a time of drastic change, it is the learners who inherit the future. The learned find themselves equipped to live in a world that no longer exists.” Eric Hoffer, in Vanguard Management, 1989 2 March 2000 Equity Research TABLE OF CONTENTS Executive Summary .....................................................................................................................................1 Education in the 21 Century – Creating a Learning Economy.......................................................................2 Why e-Learning?...........................................................................................................................................3 The Solution – Bring Learning to People .......................................................................................................6 Definitions – e-Learning versus Online Learning ............................................................................................8 Key Trends – The End of Learning as We Know It ........................................................................................10 The Corporate e-Learning Market – The Pie is Big ......................................................................................13 Market Segmentation – Claiming a Stake on the New Frontier ................................
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...Dictionary of Travel, Tourism and Hospitality By the same author Britain – Workshop or Service Centre to the World? The British Hotel and Catering Industry The Business of Hotels (with H. Ingram) Europeans on Holiday Higher Education and Research in Tourism in Western Europe Historical Development of Tourism (with A.J. Burkart) Holiday Surveys Examined The Management of Tourism (with A.J. Burkart eds) Managing Tourism (ed.) A Manual of Hotel Reception (with J.R.S. Beavis) Paying Guests Profile of the Hotel and Catering Industry (with D.W. Airey) Tourism and Hospitality in the 21st Century (with A. Lockwood eds) Tourism and Productivity Tourism Council of the South Pacific Corporate Plan Tourism Employment in Wales Tourism: Past, Present and Future (with A.J. Burkart) Trends in Tourism: World Experience and England’s Prospects Trends in World Tourism Understanding Tourism Your Manpower (with J. Denton) Dictionary of Travel, Tourism and Hospitality S. Medlik Third edition OXFORD AMSTERDAM BOSTON LONDON NEW YORK PARIS SAN DIEGO SAN FRANCISCO SINGAPORE SYDNEY TOKYO Butterworth-Heinemann An imprint of Elsevier Science Linacre House, Jordan Hill, Oxford OX2 8DP 200 Wheeler Road, Burlington MA 01803 First published 1993 Reprinted (with amendments) 1994 Second edition 1996 Third edition 2003 Copyright © 1993, 1996, 2003, S. Medlik. All rights reserved The right of S. Medlik to be identified as the author of this work has been asserted...
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... 2012 2014 2013 2014 2012 Reste du Monde 9,6 % Royaume-Uni 11,8 % Asie-Pacifique 23,3 % CHIFFRE D’AFFAIRES AJUSTÉ PAR ACTIVITÉ Administration et informatique 16% Vente et Marketing 19% * Hors France et Royaume-Uni Marge opérationnelle 2014 par activité Marge opérationnelle 2014 par activité 2 813,3 Chiffre d'affaires 2014 par zone géographique 2 676,2 2 813,3 602,2 623,6 Femmes 54% 602,2 Rest of the World 9.6% 45,3% Transport Affichage Affichage 439,0 1 012,5 38,6% 1 014,0 37,9% 1 078,8 38,6% 1 014,0 37,9% 1 078,8 38,4% 16,7% 439,0 2012 458,8 16,7% 470,3 17,6% 458,8 16,3% 470,3 17,6% 2012 2013 2013 2014 623,6 630,0 Mobilier Urbain Europe* 374,9 Mobilier Urbain 27.2% 374,9 62,3% 391,0 62,7% 408,0 62,3% 391,0 62,7% 408,0 64,8% 64,8% 170,6 28,3% 170,2 27,3% 175,7 28,3% 170,2 27,3% 175,7 27,9% 27,9% 9,4% 62,4 10,0% 46,3 62,4 10,0% 46,3 7,3% 7,3% 38,4% 16,3% Transport 170,6 Asia-Pacific 23.3% Transport Affichage 56,7 Affichage Le chiffre d’affaires ajusté du Mobilier Urbain s’établit à 1 275,7 millions d’euros, en augmentation de 7,0 %. A périmètre et taux de change constants, la croissance est de 4,3 %. 9,4% 2012 2014 En 2014, le chiffre d’affaires ajusté du Groupe s’élève à 2 813,3 millions d’euros, en croissance de 5,1 % par rapport à 2013. A périmètre et taux de change constants, le chiffre d’affaires...
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...CONTENTS CORPORATE OVERVIEW (1-31) Board of Directors Senior Management Corporate Information Chairman’s Statement Designed to Deliver Product Range Global Presence Milestones Winners From Tata Motors Customer Satisfaction Green Mobility Human Resources Corporate Social Responsibility FINANCIAL HIGHLIGHTS (32-45) Pace in Performance Summarised Balance Sheet and Statement of Profit and Loss (Standalone & Consolidated) Fund Flow Statement Subsidiary Companies: Financial Highlights Financial Statistics STATUTORY REPORTS (46-122) Notice Directors’ Report Management Discussion and Analysis Report on Corporate Governance Awards and Achievements FINANCIALS Standalone Financials (123-168) Auditors’ Report Balance Sheet Profit and Loss Statement Cash Flow Statement Notes to Accounts Consolidated Financials (169-206) Auditors’ Report Balance Sheet Profit and Loss Statement Cash Flow Statement Notes to Accounts Attendance Slip and Proxy Form ANNUAL GENERAL MEETING Date: Friday, August 10, 2012 Time: 3.00 p.m. Venue: Birla Matushri Sabhagar, 19, Sir Vithaldas Thackersey Marg, Mumbai 400 020. 2 6 7 8 12 14 16 18 20 22 24 26 28 Tata Motors began operations in 1945. Since that time, we have remained committed to our values and our stakeholders. We have maintained a consistent focus on strengthening our organisation, and expanding our presence. Today, through our subsidiaries and associate companies, we already operate in the UK, South Korea, Thailand, Spain and South Africa. Our forays...
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...-business Septembre éditeur - plan d’affaires électronique PROJET DE SESSION Plan d’affaires électronique de Septembre éditeur www.septembre.com 1 Septembre éditeur - plan d’affaires électronique Table des matières Introduction (p.4) Partie 1 – Sommaire de l’industrie et son écosystème (p.5) 1.1 Profil de l’industrie 1.2 Évaluation des forces compétitives dans l’industrie Partie 2 – Analyse interne de l’organisation 2.1 Description de l’organisation 2.2 Le positionnement de l’entreprise dans l’industrie 2.3 La stratégie d’affaire compétitive 2.4 Marché visé, produits/services, performance financière et croissance 2.5 Importance des TI dans la compagnie Partie 3 - Analyse des forces, des faiblesses des menaces et des opportunités de l’entreprise (p.12) 3.1 Forces 3.2 Faiblesses 3.3 Opportunités 3.4 Menaces 3.5 Diagnostic final Partie 4 – Le commerce électronique au sein de l’entreprise (p.22) 4.1 Utilisation actuelle du commerce électronique 4.2 Bénéfices actuels du commerce électronique 4.3 Pressions externes à l’utilisation du commerce électronique 4.4 Capacité de l’entreprise à intégrer le commerce électronique Partie 5 – Le commerce électronique face aux clientèles externes 5.1 Site Web : interface, ergonomie et navigation 5.2 Évaluation face à la concurrence (étude de cas) 5.3 L’adéquation du site avec le plan d’affaires 5.4 Intégration du site aux systèmes corporatifs de la compagnie (p.30) (p.8) 2 Septembre éditeur - plan d’affaires électronique ...
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...BUSINESS STRATEGY OTHER ECONOMIST BOOKS Guide to Analysing Companies Guide to Business Modelling Guide to Business Planning Guide to Economic Indicators Guide to the European Union Guide to Management Ideas Numbers Guide Style Guide Dictionary of Business Dictionary of Economics International Dictionary of Finance Brands and Branding Business Consulting Business Ethics Business Miscellany China’s Stockmarket Dealing with Financial Risk Future of Technology Globalisation Guide to Financial Markets Headhunters and How to Use Them Successful Mergers The City Wall Street Essential Director Essential Economics Essential Finance Essential Internet Essential Investment Essential Negotiation Pocket World in Figures BUSINESS STRATEGY A Guide to Effective Decision-Making Jeremy Kourdi THE ECONOMIST IN ASSOCIATION WITH PROFILE BOOKS LTD Published by Profile Books Ltd 3a Exmouth House, Pine Street, London ec1r 0jh www.profilebooks.com Copyright © The Economist Newspaper Ltd 2003 Text copyright © Jeremy Kourdi 2003 All rights reserved. Without limiting the rights under copyright reserved above, no part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form or by any means (electronic, mechanical, photocopying, recording or otherwise), without the prior written permission of both the copyright owner and the publisher of this book. The greatest care has been taken in compiling this book. However, no responsibility can...
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