...E- Banking System in Pakistan ` E- Banking System in Pakistan Written by, Muhammad Rahimuddin rud777@hotmail.com 691205 0694 Syed Asif Abbas Bukhari asifbukhari82@hotmail.com 720512-1234 Supervised by Eva. Wittbom School of Management Blekinge Institute of Technology Ronneby, Sweden Thesis for the Master‟s degree in Business Administration, Spring-2010 Blekinge Institute of Technology, Ronneby, SWEDEN Thesis for the Master‟s degree in Business Administration Spring, 2010 I E- Banking System in Pakistan ABSTRACT Our this research work is based on the E-banking technology in which customers can access more accurate, quicker and rapid banking services from the computerized banking system. This system has also been adopted by the international banks as well as by the local banks in Pakistan to give efficient services to their elite customers. The purpose of our research work is carried out to unlock the significance that Pakistani banks are connected with this type of e-banking technology that is being implemented by the banks for providing the electronic services to the customers and in what extent this technology is relevant to customers. This research work will also help to determine whether the ebanking services are more efficient, accurate and rapid banking services. Thesis for the Master‟s degree in Business Administration, Spring-2010 Blekinge Institute of Technology, Ronneby, SWEDEN II E- Banking System in Pakistan SUMMARY ...
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...AMB Country Risk Report September 28, 2011 Pakistan Country Risk Tier CRT-5 • The Country Risk Tier (CRT) reflects A.M. Best’s assessment of three categories of risk: Economic, Political and Financial System Risk. • Pakistan, a CRT-5 country, is itself the site of military and terrorist activity. Its fundamental lack of political stability is a challenge to its economic and financial outlook. Economic Risk Moderate Low High • Regional instability and domestic bureaucratic inadequacies challenge this economy that, though recently liberalized by the government, supports a relatively low-income population. • In addition to the need to eliminate terrorist violence in Pakistan, the government must continue to work to strengthen the legal system and transparency in government to increase growth in Pakistan’s economy and industry. Very Low Very High Political Risk Moderate Low High Very Low Very High Financial System Risk Moderate Low High Very Low Very High For information on companies followed Market Outlooks Copyright © 2011 by A.M. Best Company, Inc. All rights reserved. No part of this report may be reproduced, stored in a retrieval system or transmitted in any form or by any means; electronic, mechanical, photocopying, recording or otherwise. 1 AMB Country Risk Report Pakistan Regional Summary: South Central Asia • The region of South Central Asia, comprising the countries south of the Himalayans, is...
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...Extent Client satisfaction Introduction It is a fact that a business cannot survive without customers. In the banking industry, it is hugely pertinent to keep contact with customers. This can be met by creating a basis for their needs are 100% satisfied. Creation of customer relations is extremely crucial in meeting this objective; this is because the bank will identify the needs of different customers and therefore, attending to them promptly. Contribution to the study This is an article looking at the extent of customer satisfaction of Al-Rajhi Banking and Investments Company. It is the largest Islamic financial institution in the world, also a principal investor in Saudi Arabia. It has a capital paid up of SR 22 billion, and the largest joint stock company in the Kingdom (MobileReference 23). The bank’s headquarters is located in Riyadh. It also has six other regional offices; it has 18 new branches in Malaysia, and targets to create other branches in the near future. Al- Rajhi has been investing in the banking industry for the over 65 years and has laid down different strategies to win customers. The bank’s shareholding patterns portray that Rajhi sons are the primary shareholders; it is the richest no-royal family in Saudi, and it is among the top philanthropists of the world. It has recorded a steady growth with great financial records; the table below shows its capital growth between 2002 and 2007. Year Capital in SR 2002 750 million 2003 1.5 billion 2004 2.25 billion ...
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...Case studies - CSR in Pakistani perspective A selection of companies based on as a sample on various industries of Pakistan. 1. Citizen-Police Liaison Committee ( CPLC) 2. National Refinery Limited 3. Pakistan Petroleum Limited 4. Shell Pakistan 5. Pakistan State Oil (PSO) 6. Pak-Arab Refinery Company Limited 7. Sui Southern Gas Company ( SSGC) 8. Askari Commercial Bank Limited 9. Khadam Ali Shah Bukahari (KASB) Securities 10. The Bank of Punjab 11. First Woman Bank Limited ( FWBL) 12. Dollar East Exchange Company (PVT) Limited 13. Cresent Steel and Allied product Limited ( CSAPL) 14. ICI Pakistan Limited 15. Engro Chemical Pakistan Limited 16. Soccer Ball industry of Pakistan 17. Unilever Pakistan limited 18. National Foods Pakistan Limited 19. Proctor and Gamble Pakistan 20. Geo TV Citizen-Police Liaison Committee (CPLC): CPLC is a joint venture of the private and the public sectors. The few concerned and compassionate citizens, initiated in 1989 to establish the CPLC, which is over the period, become an important component of police system in Karachi. Rooted in the business community and dependent largely on private donations and on the volunteer work of business community. It conduct crime analysis, plays an important role in the investigation of kidnappings, and provides a range of police related services directly to poor and rich alike without any discrimination.[1] So in this way CSR motivate citizen to support police in fighting crime, after...
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...INFORMATION TECHNOLOGY IN BUSINESS REPORT ON BANKING INDUSTRY SUBMITTED BY: M. WAJAHAT RAFFAT ID: 4616 SUBMITTED TO: FARHAN MEHBOOB ACKNOWLEDGEMENTS I am thankful to Almighty ALLAH first for the completion of this report. I would also like to thank Mr.Farhan Mehboob for his guidance and support that has made this report possible. LETTER OF TRANSMITTAL Mr.Farhan Mehboob Assistant Professor Iqra University Gulshan Campus, Karachi 5th January, 2011 Dear Mr.Farhan Mehboob: Sub: Letter of Transmittal Please accept this report entitled "Banking Industry" as authorized by you as final project for the course Information Technology in Business for the BBA program at Iqra University. I have contributed my best efforts for the completion of this report and hope that it will come up to the standards as preferred. Sincerely, M.Wajahat Raffat TABLE OF CONTENTS: S.NO | CONTENTS | PAGE | 1 | Introduction | 5 | 2 | Brief History | 6 | 3 | Role of information technology in banking | 7 | 4 | Advantages of technology in banking | 8 | 5 | Disadvantages of technology in banking | 10 | 6 | Technology products in banking sector | 11 | 7 | Individuals and companies depending on banks | 12 | 8 | Individuals and companies have nothing to do with banks | 12 | 9 | Marketing steps and promotion of banks | 13 | 10 | Ethical considerations | 15 | 11 | SWOT analysis | 17 | 12 | Future outlook | 19 | 13 | Size of the industry...
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...those who filled the questionnaires. I would like to express my sincere gratitude to my supervisor Sir Mehmood Qasim for providing me his precious time, guidance, and instructions all along in order to materialize my content for the report.I am also thankful to my parents who accommodated me during those long hours of work in my project development and all the friends and colleagues who helped me out in my times of weakness and encouraged me. I am hopeful that the effort will be fruitful for the students to come in KU after us. Once again, I am very thankful to all people who have been involved in this thesis report directly or indirectly. Abstract This project compares the performance of Islamic banks and conventional bank in Pakistan on the basis of financial performance and customer perception. For this comparison, two Islamic banks and two conventional were selected. The selected banks are broadly of similar size in term of deposits. First part covers the comparison of financial analysis between Islamic and conventional banks over last seven years. The hypothesis is generated to measure which bank is...
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...An Internship Report Name of Organization: Submitted By: Javed Hussain MC062000032 S u b m i t t e d To : Instructor PRO619 Virtual University of Pakistan Dedication I dedicated this Internship Report to My family members and Virtual University of Pakistan 2 Acknowledgement All praise to Allah, the most merciful, kind and beneficent, and the source of all knowledge, wisdom within and beyond my comprehension. He is the only God, who can help us in every field of life. All respect and possible tributes goes to my Holy Prophet Mohammad (SAW), who is forever guidance and knowledge for all human beings on this earth. Heart full thanks for Mr. Muhammad Imran Wahid Principal IPS- Intellectual Prestige Computer Science College Mailsi (PMLS01), for special arrangement of equipments in computer lab and providing informative books in library. Without his co-operation it was not possible for us to complete my MBA Program. I am very grateful to my Project supervisor at Virtual University of Pakistan. He guided and helped me through timely suggestions, valuable advices and specially the sympathetic attitude, which always inspired me for hard work. I am proud to say that I am very grateful to my family whose kind prayers and cooperation helped us at every step of my work. Special thanks go to my parents for their cooperation for the sake of my knowledge. I am really very thankful to Ch. Ikram Ullah Operational Manager National Bank Main Branch Mailsi for her...
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...RESEARCH PROJECT on Online Banking Submitted in partial fulfillment for the award of Bachelors of Business Administration By Varun Mehta Batch 2012-14 Under the Supervision of Miss Deepa Chauhan Professor School of Business Studies Date – DECLARATION FORM I hereby declare that the Research Project Work entitled, Online Banking, submitted by me, VIBHA SHIVHARE, Enrolment No. 11SBSBBA126 for the partial fulfillment of the Bachelor of Business Management (BBA) to Sharda university , Greater Noida is my own original work and has not been submitted earlier either to Sharda University or to any other Institution for the fulfillment of the requirement for any course of study. I also declare that no chapter of this manuscript in whole or in part is lifted and incorporated in this report from any earlier / other work done by me or others. Place : School of Business Studies Date : Certificate by Faculty Guide This is to certify that Ms. VIBHA SHIVHARE, student of BBA Batch 2012-14, Enrolment No 11SBSBBA126 has successfully completed his/her Research Project on ONLINE BANKING(topic). This Project Report is submitted in partial fulfilment for the award of Bachelors of Business...
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...CHAPTER 1 1.1 Introduction to the Report This Internship report is aimed at studying and analyzing MCB Bank in general and its branch office at Abbottabad in particular with reference to its marketing practices. The main purpose of the internship is to prepare and submit a report as a partial fulfillment for the award of BBA degree from COMSATS Institute of Information Technology Abbottabad. 1.2 Objective of Study Internship is the one of the part of the BBA course and this provide the practice knowledge of what students read about business in their books. Internship report is prepared to full fledge analysis of an organization. As this is the only field experience that students before entering practically into the market. During our internship we had been rotated different departments as accounts, remittances, car finance, clearing and collection etc. this movement and working provide a completely knowledge of their working to us, they also explained each and every concept to make us clear. This knowledge and practical experience was the thing which help we have completed the internship report. 1.3 Scope of the Study This study carried out on MCB is an effort to introduce the working and operations at MCB among students and others interested in the organization. This study reveals the MCB in terms of its history and background, its departments and their functioning. It also enlightens the techniques, procedures, and programs that are being used at MCB...
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...& Experimentation: 15 Move towards Innovation at TCS: 15 Business model innovations: 17 Types of innovation in the company 22 CONCLUSION: 26 History: TCS is the largest courier company operating in different parts of the country as well as outside country. It came into being in 1983 as a domestic courier company with only 12 stations. The journey of TCS has been recorded in Harvard Business School in a form of a case study. The company was formed by Mr, Khalid Awan along with his brother and developed an entire industry. It has withstood the trials and tribulations of cohabiting with the State sector and took every single step to find one of the best negotiating solution win-win solutions in the lights of the service of Pakistan prosperity. In 32 years, TCS has made themselves a brand that evolves in almost all parts of the country. From launching a redesigned and standardized courier service in 2001 to launching agents network - a business partner program in 2011, to entering the ecommerce industry, TCS has shown willingness to change. They provide various express and logistics...
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...ijcrb.webs.com SEPTEMBER 2011 VOL 3, NO 5 INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS Porter Five Forces Analysis of Pakistan Mobiles Communication Limited (Mobilink): A Critical Approach Akhtar Munir Retail Sales Officer in Mobilink. Afnan Khan Saddozai Management Trainee Officer in National Bank of Pakistan Dr.Bakhtiar khattak Chairman: Department of Business Administration, Gomal University, D,I.Khan Dr.Shumaila Hashim Lecturer: Dept of Bus.Administration, Gomal University, D.I.Khan. This paper has written as a part of academic research, on the basis of data availability. The analysis is based on researchers’ own understanding; company’s management may disagree with it. Abstract This paper attempts to analyze the intensity of competition within industry for Mobilink on the basis of Porter five forces model. Study indicates that although it is a market leader in cellular sector in Pakistan yet it has strong rivals. Further more subscribers’ switching cost is low. So the company is required to must consider these two factors in policy formulation. On the other hand position of forces like suppliers and substitutes availability and potential entry of new entrants is weak. Key Words: Mobilink, Pakistan, Porter Analysis, Subscribers, Suppliers, Rivals JEL Classification: F23, L25, L63, L96, N7 Introduction Environmental scanning is the most important step in strategic management process, which is conducted to find out all those trends and events that...
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...INTERNATIONAL REVIEW Mathew et al. (2005) analyzed the use of banking technology in United Kingdom by ranking of importance of selected technology on consumer perception of service delivery performance and found that the importance-performance grid demonstrates two factors and their underlying attributes that fall into the “Keep up the good work” quadrant and the other two factors fall into the “Low priority” quadrant. The first two were the areas the organization needs to allocate resources in order to maintain the level of service they provided...
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...CYBER WARFARE 1. Introduction. Lights flicker and then go down across the city. Frightened people reach for the phone but find there is no dial tone. Fire fighter moving in area but no water available, Miles away in a military base, radar screen blinks off for number of missiles and aircrafts appearing on screen. Confusion grows, tanks begin to move across the streets, all communication systems collapse and people are sitting as blind. What is this all about, it is a cyber-attack acting as a force multiplier. 2. Cyber warfare is an outcome of information age technologies like satellites, electronic mailing system, internet, computers and micro-chips. Advancements in these technologies have converted the planet earth into a global village affecting all facets of human activity including warfare. Cyber warfare can influence all three components of the nation-state: the people, the government, and the military. This is a new paradigm of warfare in which there is no need to send a formation of soldiers or a fleet of warships, instead computer viruses and logic bombs in microprocessor control units and memory chips, may cause a wide spread disruption of every tier of society including military systems. 3. Cyber warfare, which is a new battle concept in the information age, was first used by US forces during the 1991 Persian Gulf War. That effort was primitive and was limited only to the reading of E-mail sent between Iraqi commanders. US Air Force used sophisticated tools...
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...Submitted by Supervisor Registrar Hooria Ijaz Butt Roll No :1818 IN THE NAME OF ALLAH, THE MOST MERCIFUL, THE MOST BENIFICIENT DECLARATION Internship report submitted to the Department of Management Sciences, Lahore College for Women University, Lahore in partial fulfillment of the requirement for the degree of B.com DEDICATION I dedicate this internship report to my parents and teachers without their help and guidance I would not have been possible to complete this report. ACKNOWLEDGEMENT This report could not have been complete without the passion I had given by Allah and does not require any thanks on paper, as He knows all I have to say……….. “Praise to Allah, lord of the world, most beneficent, lord of the Day of judgment, we only we worship, and the only we asked for help, show us the straight path, the path of those whom thou hast favored. Not the path of those who earn thin wrath nor of those who go astray” Table of Content Content Page No Chapter 1 Executive Summary Historical Background Economic Landscape Vision Statement Mission Statement Vales Culture Goals Objectives Future Outlooks Chapter...
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...An Analysis of Internet Banking Adoption and Usage by Users in the Developing World Nishali Prasadika Ranasinghe BSB10183-3-Project Submitted to the Business School in partial fulfillment for the degree of Bachelor of Arts (Hons) in Business Management Supervised By: Fathima Nazeefa Fawzer Word Count: Table of Contents Abstract 3 Acknowledgement 4 1 Working Title 5 2 Introduction 5 2.1 Problem Statement 6 2.2 Problem Justification 6 2.3 Objectives 7 3 Literature Review 8 3.1 Determinants of internet banking usage 8 3.2 Barriers for internet banking adoption and usage 10 5 Conclusion 13 6 References 14 Abstract Similar to the adoption of automatic teller machines, banks around the world are looking at online banking services as the next technology to reduce costs while maintaining or enhancing services to the customer. In developing countries, the low cost of online banking may enable banks to reach new customers, much like the cell phone offered new possibilities in telephony. Banks must understand, however, that the mediating use of technology increases interpersonal distance between banks and their customers, which can build barriers for adoption of this technology. Hence, this critical literature review seeks to explore the internet banking adoption and usage by users in the developing world and to discover the barriers affecting internet-banking adoption within the geographic scope examined. Four factors namely, perceived usefulness and security and...
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