BA285 Leadership and Human Relations Emily Castagnola
Quiz 3 50 Points

1. Summarize Maslow’s hierarchy of needs. (10 points) Maslow’s hierarchy of needs is one of two major needs theories. According to Maslow, people are motivated by their basic needs. He theorized that these basic needs include physiological survival, security, belongingness, self-esteem and self-actualization. We know that people have many other needs, food, shelter etc. but these fall into the lower end of Maslow’s hierarchy under physiological survival. This hierarchy usually is represented by a pyramid where the lower end needs are at the bottom such as food, water and shelter, and then the less basic needs are higher, such as self-esteem and self-actualization. According to Maslow, in order to effectively motivate someone, you first have to make sure these lower needs are met and then you can work on fulfilling the higher ones.

2. Name and define the three types of satisfaction to consider when looking at a person’s attitudes about work. (6 points) There are three types of satisfaction to consider when looking at people’s attitudes. First we should look at their achievement orientation. People with a high achievement orientation strive to complete difficult tasks. They tend to set high goals and work very hard to accomplish them. These people tend to better in school, getting higher degrees; they get promoted at work faster and make more money than people with a lower desire for achievement. It is important to understand a person’s values if you want to understand what motivates them and in considering their attitudes about work. People can have similar values, everyone values their time, for example, but not everyone will value their time in the same way. There is no right or wrong value set, the trick is to learn what your follower’s value and align work activities around