...Background Info: • 100% of NFM grains (bran additives, wheat, corn) are imported, primarily from suppliers in the USA. • Operate locally, regionally and internationally o In the local market, especially for flour and feed, supply is greater than demand; o In regional export markets, especially for feed, supply is also greater than demand; o In the international export market however, supply equals demand. • In Trinidad and Tobago there is one other flour mill – Nutrimix Group of Companies which competes with NFM in the flour market. On a smaller scale, there are also imported brands of flour on the T&T market. • NFM enjoys a market share of approximately 70% in the domestic flour market. Profitability Analysis • Flour is a staple, inelastic demand. So revenue remained relatively stable between 2010 and 2011, however rising COS without a similar increase in price led to a deterioration of NFM’s profit position in 2011. This trend was evident in flourmills around the globe. Net Profit Margin In 2009 and 2010 NFM earned a stable net profit margin of 4% (or 4 cents profit per dollar earned). This decreased significantly in 2011 to 0.6% (or less than 1 cent profit per dollar earned). This was mainly due to the increase in COGS due to high wheat and corn prices on the world market. 100% of NFM grains (bran additives, wheat, corn) are imported, primarily from suppliers in the USA. This is a similar trend observed in flourmills...
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...CHAPTER 2 REVIEW OF RELATED LITERATURE AND STUDIES This chapter discusses foreign and local that can be attributed in the success of this undertaking. Difference and similarities with the previous studies are presented in this chapter. The following researches and studies greatly influence on the conduct of this study; the researchers have made consideration in drawing the final conclusion in the study. Foreign Literature Facebook is an evolutionary technology of the 21st century that changed social relationships, provides opportunity for individuals to share their ideas and opinions, and establishes and maintains relationships with others. Facebook allows a user to create a profile, display personal information, upload pictures, access other users profile, display personal information, accumulate friends, and interact with friends via messages and gifts. An average time of 30 minutes to 2 hours is spent on Facebook daily. Only recently are studies beginning to examine the effects of Facebook on physical, mental, and family health. Current studies conducted in college campuses reveal that Facebook can cause similar symptoms to drug addiction, effect familial systems and patterns contribute to upper respiratory infection, cause feelings of loneliness, depression, and narcissism, and can lead to less body satisfaction and worse time management according to Kalpidou, Costin and Morris (2011). Facebook was founded by Mark Zuckerberg and his roommates at Harvard University and...
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...Keller Graduate School of Management April 13th, 2010 Contents Abstract 3 Company Background 3 Business Problem(s) 4 High Level Solution 5 Benefits of Solving the Problem 5 Business Process Changes 6 Technology or Business Practices Used to Augment the Solution 8 Conclusions and Overall Recommendations 8 High-level Implementation Plan 9 Summary of Project 9 Abstract With the company moving to Cloud Computing we need to determine a solution to keep our Customer data and our Business information secured. Company Background Mobile Insurance Corporation (Mobile One) is a Technology Protection Company. First and foremost we are a Cell Phone Insurance provider. This means we provide rapid replacement coverage, device location and data management tools, along with ongoing live tech support to care for your privacy, productivity, socializing and even entertainment. The second thing that we offer is home-product protection. Home-product protection is repair and replacement coverage for all things electronics, from appliances to treadmills, and tablets to TVs. Our main headquarters is located in Nashville but we have offices all over the globe. We have offices in San Francisco, San Mateo, Houston, Canada, New Jersey, Kansas City, Dallas, Atlanta, and Sterling. To round out the global side of our organization we have offices in Europe, Japan, China, Taiwan, Philippines and Australia. Currently we employ about 14,000 employees around the world and we ensure...
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...Table of Contents Task 1. Critical Evaluation of Key Concepts and Theories 2 1.1 Literature Review on Customer Experience (CE) & Customer Loyalty (CL) 2 1.2 Creating a favourable CE & Strong CL based on Conceptual Framework 2 1.3 Linkage between Customer Experience Vs Customer Loyalty 4 1.4 Conclusion 5 Task 2. Application of Key concepts and Framework 5 2.1 Cooperate Profile / background 6 2.2 Review of existing CE & CL 6 2.3 Recommendation for Improvement for Weakness 7 2.4 Recommendation for sustaining the Customer Loyalty 8 2.5 Conclusion 9 References 10 Task 1. Critical Evaluation of Key Concepts and Theories 1.1 Literature Review on Customer Experience (CE) & Customer Loyalty (CL) Given the competitive landscape today, organization are leveraging their differentiation and competitive advantages not only the innovative products and low prices, better quality but also customer experiences (CE). This experience factor has been defined in numbers of ways. Customer experience is originated from a set of interactions between a customer and a product, a company or a part of its organization which provokes a reaction (La Salle and Brittion, 2003; Shaw and Ivens, 2005). Meyer and Schwager 2007 see it as internal and subjective response that customers have to contact directly or indirectly with the company. Greval et al (2009) also discussed that it include every point of contact at which the customers interacts with the business,...
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...Privatization of Telecoms in Asia John Ure and Araya Vivorakij* Privatization viewed as a panacea for the most pressing problems besetting the modernization and development of telecommunications has become, in recent years, a widely accepted part of orthodox thinking. Wellenius, Stern, Nulty and Stern (1989) illustrate the point. ‘How should privatization be defined?’ asks the International Finance Corporation (IFC, 1995). ‘A generous stance would admit any transfer of ownership or control from public to private sector. A more exacting definition would require that the transfer be enough to give the private operators substantive independent power.’ 1 Hence, by privatization is usually meant the transfer of state-owned assets to private sector ownership, management and control typified by the sale of part or all of the shares of a state owned (and operated) telecommunications enterprise (SOTE). We shall argue that the ‘more exacting definition’ is exactly appropriate for the experience of Western economies from which it originates - see below - while it is too narrow, too precise, insufficiently ‘generous’ to capture the less clearly defined lines of demarcation between public and private capital in the context of Asian telecommunications. We shall argue that this is because the delineation between state (political society) and civil society is less well developed in Asia, certainly less well articulated in law, and unevenly developed even within single large Asian countries...
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...Competitive 15 3. Bangladesh Market Advantages and Disadvantages 19 Costs and Efficiency 19 Productive capacity 21 General business environment 25 4. A Bangladesh ITES strategy 28 Potential ITES Market Segments 29 Building Productive Capacity 32 Lowering Costs 37 Building a Competitive Environment 38 Marketing of Bangladesh ITES sector 40 5. Recommended Actions 42 Improving Productive Capacity 42 Lowering Cost, Improving Efficiency 44 Marketing and Business Environment 45 Focus on Growth 47 Annex A: Analysis of Market Segments 49 Annex B: ITES Workshop Report 63 Annex C: The opinion surveys of this study 68 Annex D: Summary of the Philippines Case Study 81 Executive Summary Information Technology Enabled Services (ITES) is a large, fast-growing worldwide industry fueled by customers seeking efficiency and cost-savings from outside vendors, as well as rapid advancements in telecommunications and information technology. Offshore outsourcing of these services has become accepted and prevalent. Bangladesh has the potential to obtain a share of this market, which could result in a substantial number of jobs and meaningful export diversification for the country. As a provider of ITES for...
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...MANAGERIAL LEADERSHIP AND CULTURAL DIFFERENCES OF EASTERN EUROPEAN ECONOMIES Darryl J, Mitry and Thomas Bradley National University School of Business and Technology http://marketing.byu.edu/htmlpages/ccrs/proceedings99/mitrybradley.htm Key Factors: ~ Global Business, Colliding cultures & Changing Economies ~With the accession of the 21st Century, the developing globalization of business and other expanding pluralistic organizations we need to reconsider the topic of managerial leadership within a much larger perspective than has been the usual practice. Therefore, we offer some observations from empirical research and suggest theoretical directions. We review the subject as it relates to the challenges of transnational business and more specifically with reference to business operations in the emerging and transforming economies of Eastern Europe such as the newly independent regions of the former Soviet Union (FSU). The observed “globalization” of business is the precursor to the growing interdependency of peoples around the world; the development of a “Global Community.” This appears to be an inescapable and major event that is contributing to the dissolution of boundaries between customary disciplines of knowledge, information, technology, countries and peoples around the world. Associated with this phenomenon is an intensifying need to provide a strategic global approach in management education.(Mitry & Thomas, 2000) ~ In the new era of...
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...Table of Contents Executive Summary 1 Introduction 1.1 Purpose 1.2 Method of investigation 1.3 Scope 5 8 2 Company Profile 2.1 MobileOne‟s operations 2.1.1 Mobile network 2.1.2 Broadband services 2.1.3 International services 2.2 History 2.3 Key Management of M1 2.4 MobileOne‟s Board of Directors 2.5 Ownership structure 2.6 Key Competition 2.6.1 SingTel Group 2.6.2 Starhub Ltd 2.7 Share Price Performance and Comparison 8 1|Page 3. Industry overview 3.1 Industry Market Share 3.2 Porter‟s Five Forces Analysis 3.2.1The threat of substitute products 3.2.2 The thread of new market entrants 3.2.3 The intensity of rival firms 3.2.4 Customers‟ bargaining power 3.2.5 Suppliers‟ bargaining power 3.3 SWOT analysis 3.3.1 Strengths 3.3.2 Weaknesses 3.3.3 Opportunities 3.3.4 Threats 3.4 Industry life cycle of M1 21 4. Current Issues 4.1 Global financial crisis 4.2 Government regulations 4.3 Government Initiatives – Lower corporate tax rates 4.4 Developments in Next Generation Broadband Network 4.5 Growth in mobile broadband market 4.6 Plans for overseas expansion 4.7 Cross content for Pay TV 2|Page 40 5. Financial Analysis 5.1 Internal liquidity rate 5.2 Turnover ratios 5.3 Operating profitability ratios 5.4 Debt ratios 5.5 Return on equity ratio 47 6. Company Valuation 6.1 Assumptions 6.1.1 Required rate of return (r) 6.1.2 Expected market return (Rm) 6.1.3 Risk free rate(RFR) 6.1.4 Beta (β) 6.1.5 Application of the CAPM 6.2 Estimated growth rate(g) 6.3 Dividend...
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...Amending our Terms of Use: Please comment on a proposed amendment regarding undisclosed paid editing. 4GFrom Wikipedia, the free encyclopedia Jump to: navigation, search This article is about the mobile telecommunications standard. For other uses, see 4G (disambiguation). [hide]This article has multiple issues. Please help improve it or discuss these issues on the talk page. The lead section of this article may need to be rewritten. Please discuss this issue on the talk page and read the layout guide to make sure the section will be inclusive of all essential details. (March 2013) This article is outdated. Please update this article to reflect recent events or newly available information. (March 2013) This article may be too technical for most readers to understand. Please help improve this article to make it understandable to non-experts, without removing the technical details. The talk page may contain suggestions. (December 2011) This article needs attention from an expert on the subject. Please add a reason or a talk parameter to this template to explain the issue with the article. Consider associating this request with a WikiProject. (March 2013) 4G, short for fourth generation, is the fourth generation of mobile telecommunications technology succeeding 3G. A 4G system, in addition to usual voice and other services of 3G system, provides mobile ultra-broadband Internet access, for example to laptops with USB wireless modems, to smartphones...
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...& SingTel Annual Report 2014 This Year's Report CoNTENTS overview an overview of our business, providing details on how we performed, key events and achievements from the past year, as well as our strategy moving forward Our Vision and Mission Our Mobile Reach What Differentiates Us Our Strategy An Exciting Year Chairman's Statement GCEO Review 01 02 04 05 06 08 10 12 buSineSS review insight into each of our business units SuSTainabiliTy and governance information on our organisation structure, management team, corporate governance, risk management and sustainability efforts 16 24 30 36 Board of Directors Organisation Structure Management Committee Senior Management Sustainability and Governance Philosophy Corporate Governance Investor Relations Risk Management Philosophy and Approach Sustainability 39 44 45 48 49 50 70 72 80 Group Consumer Group Enterprise Group Digital L!fe Key Awards and Accolades performance our performance at a glance financialS audited financial statements for the year ended 31 march 2014 89 91 92 Directors’ Report Statement of Directors Independent Auditors’ Report Consolidated Income Statement Consolidated Statement of Comprehensive Income Statements of Financial Position Statements of Changes in Equity Consolidated Statement of Cash Flows Notes to the Financial Statements 102 110 111 112 113 114 116 120 123 addiTional informaTion Shareholder and corporate information, as well as contact points for our offices worldwide...
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...For exclusive use at University of Sydney, 2015 S w 910M73 RESUMING INTERNATIONALIZATION AT STARBUCKS1 Rob Alkema, Mario Koster and Christopher Williams wrote this case solely to provide material for class discussion. The authors do not intend to illustrate either effective or ineffective handling of a managerial situation. The authors may have disguised certain names and other identifying information to protect confidentiality. Richard Ivey School of Business Foundation prohibits any form of reproduction, storage or transmission without its written permission. Reproduction of this material is not covered under authorization by any reproduction rights organization. To order copies or request permission to reproduce materials, contact Ivey Publishing, Richard Ivey School of Business Foundation, The University of Western Ontario, London, Ontario, Canada, N6A 3K7; phone (519) 661-3208; fax (519) 661-3882; e-mail cases@ivey.uwo.ca. Copyright © 2010, Richard Ivey School of Business Foundation Version: 2012-02-22 By 2009, Starbucks had achieved a global reach of almost 17,000 stores in 56 countries. The company had enjoyed tremendous growth over the previous two decades. Between 2007 and 2009, however, Starbucks’ relentless march had been slowed by three forces: increasingly intense competition, rising coffee bean prices and a global economic recession. To remain profitable, the company started to scale back its overseas operations. In 2010, as the world...
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...Chapter 13 Managing Human Resources in an International Business Chapter Outline The Internationalization of Business How Intercountry Differences Affect HRM Learning Outcomes After studying this chapter, you should be able to: Explain how to improve international assignments through employee selection. Answer the question, “What sort of special training do overseas candidates need?” Discuss the major considerations in formulating a compensation plan for overseas employees. Describe the main considerations in repatriating employees from abroad. Improving International Assignments Through Selection Training and Maintaining International Employees International Labour Relations Safety Abroad Repatriation: Problems and Solutions Managing Human Resources in an International Business 2 The Internationalization of Business International HRM Association www.ihrim.org More and more Canadian-based companies are conducting their business in other countries. Huge global companies like Noranda, Labatt’s, and Molson’s have long had extensive overseas operations. Global changes such as the rapid development of demand in the Pacific Rim and other areas of the world means that business success depends on the ability to market and manage overseas. Of course, to foreign companies like Toyota, Canada is “overseas,” and thousands of foreign firms already have thriving operations in Canada. Increasingly, companies must be managed...
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...Chapter 13 Managing Human Resources in an International Business Learning Outcomes Chapter Outline The Internationalization of Business How Intercountry Differences Affect HRM Improving International Assignments Through Selection Training and Maintaining International Employees International Labour Relations Safety Abroad Repatriation: Problems and Solutions After studying this chapter, you should be able to: Explain how to improve international assignments through employee selection. Answer the question, “What sort of special training do overseas candidates need?” Discuss the major considerations in formulating a compensation plan for overseas employees. Describe the main considerations in repatriating employees from abroad. Managing Human Resources in an International Business 2 The Internationalization of Business More and more Canadian-based companies are conducting their business in other countries. Huge global companies like Noranda, Labatt’s, and Molson’s have long had extensive overseas operations. Global changes such as the rapid development of demand in the Pacific Rim and other areas of the world means that business success depends on the ability to market and manage overseas. Of course, to foreign companies like Toyota, Canada is “overseas,” and thousands of foreign firms already have thriving operations in Canada. Increasingly, companies must be managed globally, which confronts managers with several challenges. First, the number of their...
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...BPP LEARNING MEDIA PUBLICATIONS CATALOGUE JANUARY-JUNE 2014 Multimedia learning materials from the experts Publications Catalogue | January – June 2014 bpp.com/learningmedia Part of the Apollo Global Education Network. All information is correct at time of print. For our latest prices and full terms and conditions please visit bpp.com/learningmedia Our materials are used by students and learning providers in over 188 countries At the heart of our business is a dedicated team of over 120 skilled and innovative individuals We sell to 51 countries in Europe Our most popular qualification is ACCA, we sell our products in 168 countries We provide a wider range of CIMA exam material than any other publisher We sell to more than 350 institutions in the UK We sell to 37 countries in the Americas We sell our CIMA materials in 108 countries We sell to 52 countries in Asia We sell to 44 countries in Africa Our FIA products are sold in 145 countries Our global distributor network includes over 80 distributors present in every continent Welcome to BPP Learning Media At BPP Learning Media, we seek to inspire, enthuse and guide people from all walks of life on every step of their educational journey. We have a passion for imparting knowledge and improving lives through education. The fact you are reading our publications catalogue tells us you share that passion. Together, we can work to improve life and career aspirations across the world. The trusted...
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...Chapter I THE PROBLEM AND ITS BACKGROUND Introduction The advances in computer technologies have affected everybody’s daily life. Computers support and assist almost every single human activity. Traditional Decision Support Systems (DSS) has focused on computerized support for making decisions with respect to managerial problems (Turban 2005). Information is power. Providing significant and updated information is important to an administration because it is committed to promote transparency in school. It is grateful to a certain place that if it is linked to the rest of the world, it means that people could easily access vital information about the school. This set of web information could include data about the events of school or the school history, its vision and mission, its faculty and staff and its plans and programs. In this age of information, almost all fields of endeavor such as education, manufacturing, research, games, entertainment, and business treat information systems as a need. Indeed, every activity in our daily life today requires people to get involved in the use of information systems. Information technology is playing a crucial role in the development of modern society and social life. It has transformed the whole world into a global village. Now social life has moved to online. People are using discussion board, blogs and social networking sites through web-based technology to communicate digitally. World Wide Web, digital library, e-commerce and...
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