...Book Review | Book Review | Good Boss, bad boss: How to be the best... and learn from the worst | Ottawa University Organizational Consultation Skills | Erin Smith | 11/18/2012 | | Good Boss Bad Boss wrote by Robert Sutton is the research and stories put together about good and bad bosses, and behaviors in the workplace that led to their successes and failures. This book gives insight and self awareness as part of an ongoing process toward becoming a great boss or leader. Suttons work was directed by three basic questions: His work is directed by three basic questions: If you want to be a Good Boss, what do you need to accomplish day after day, If you have a Bad Boss, what can you do about it, and In short, what are the hallmarks of a Good Boss, and worst flaws of a Bad Boss? (Sutton, 2010) In the beginning of the book Sutton takes a look at having the right mindset. Being a good boss creates a healthy environment. What is more, a good boss has "more impact on engagement and performance than whether their companies are rated as great or lousy places to work" (Sutton, 2010). Sutton points out that “the leaders of an organization still matters more than the other bosses.” (Sutton, 2010) Sutton points out many points, but one strong point that is a focus is that bosses matter. Sutton stated, “Bosses matter, especially to their immediate followers and in small teams and organization.” He points out that bosses need to act as if they are in control even when...
Words: 705 - Pages: 3
...Good Boss vs. Bad Boss There are many traits that a boss needs; like communication, respect and mentoring. These traits and others will decide whether you are a good boss or bad. It will depends on how one looks at it, are you an employee or a boss. Bosses will come and go, however the good ones will always stand out from the bad ones. At the same time, ironically, it’s easy to spot both extremes, good and bad. Everyone has a difference of opinion on what makes a good boss. I have worked for several bosses and the good ones outweigh the bad. When treated with respect and understanding an employee feels good about the job they are doing, and the boss. Communication and respect are important keys to any relationship, and the relationship between a boss and an employee is no exception. Because employees are the backbone of any business, a bad employee can negatively impact a business. Good bosses teach, train, and listen to their employees when they make suggestions, as they come from personal experience with customers or with a work situation that they have found that needs attention. Communication is key in a manager and employee relationship, understanding each other is key, questions need to be asked if needed to make sure everyone is on the same page. An employee’s perspective differs from the perspective of a boss, therefore meaningful discussion between both parties can bring positive changes and this will promote on a dialog of both...
Words: 1125 - Pages: 5
...and Thesis Statement Guide What is your thesis statement? Good and bad bosses pose many differences and similarities in how they conduct themselves in work environment, but other factors such as, an employee’s ethics or educational background can determine on how they perceive a good or bad boss. I. Introduction- Everyone has a boss; however, not every boss is qualified to be a boss. II. First main point - How a good boss conducts themselves in a work environment. a. Supporting details - A good boss is one that mentors their employees’ and empowers them. i. Subdetails – Good bosses want to help you learn and grow so you can be the best that you can be. ii. Subdetails – Good bosses listen and assess their employees needs and tries to meet them b. Supporting details – A good boss is a person with good communication skills, morale, and provides resources for their employees and co-workers.. i. Subdetails- A good employer has excellent communication skill and is someone who keeps in touch with their employees, while demonstrating good morale. ii. Subdetails - A good boss is going to want to provide you with the resources you need to get your job done, even if that means thinking outside the box. III. Second main point- How a bad boss conducts themselves in a work environment. a. Supporting details- A bad boss is one that is self serving or belittles you, causing a tense work environment...
Words: 675 - Pages: 3
...Boss Good in a Bad Economy By RoBeRt I. Sutton ■ ■ ■ ■ How to Be a 130 Harvard Business Review | June 2009 | hbr.org Serge Bloch T hese are tough times for every boss I know. Fear and paranoia are running wild, not just in financial markets but in workplaces, too. A few weeks back a weary executive at a professional services firm told me how painful it had been to lay off 10% of his people and how he was struggling to comfort and inspire those who remained. When I asked a mutual friend, the CEO of a manufacturing firm, to “show some love” to this distressed executive, he jumped in to help – but admitted that he was wrestling with his own demons, having just implemented a 20% workforce reduction. It was not a coincidence to find two friends in such similar straits; few organizations seem to have avoided them. Even in businesses renowned for having heart, bosses have been forced to wield the ax. NetApp, declared number one in Fortune’s “100 Best Companies to Work For” for 2009, announced it was cutting loose 6% of its employees hbr.org | June 2009 | Harvard Business Review 131 How to Be a Good Boss in a Bad Economy less than a month after the ranking apThe Toxic Tandem peared. Google, top-rated by Fortune in Let’s be clear: It’s never easy to be a 2008, has shed hundreds of full-time emgreat boss, even in good economic times. » It’s not easy being the boss during ployees. And layoffs aren’t the only reaIt’s challenging in part...
Words: 5837 - Pages: 24
...Welcome to the new HBR.org. Here’s what’s new. Here’s an FAQ. MANAGING PEOPLE Are You Sure You’re Not a Bad Boss? by Jack Zenger and Joseph Folkman AUGUST 16, 2012 Conjure up the term “bad boss” and what comes to mind? Scenes of red-faced people berating subordinates in public. Smarmy souls taking credit for other people’s work or saying one thing and doing another. Cutting remarks. Yelling. Feel free to continue — we’re sure you can. This is iconic bad boss behavior — defining in our minds the very essence of what bad bosses do. When we see these things portrayed on TV or in the movies, we can’t help laughing, even while we’re thinking “Whew! I don’t do those things; I’m not a bad boss.” But, not so fast. Our research suggests that the offensive actions so often associated with being a bad boss make up less than 20% of the behavior that actually defines the worst bosses. When we analyzed the behavior of 30,000 managers, as seen through the eyes of some 300,000 of their peers, direct reports, and bosses on 360-degree evaluations, we found that the sins of the bad boss are far more often those of omission, not commission. That is, bad bosses are defined not so much by any appalling things they do as by certain critical things they don’t do. We came to this conclusion from two directions: First in this group of 30,000, we focused on the 11,000 leaders who received the lowest aggregate scores on their 360 feedback reports — the bottom 1% and the bottom 10%...
Words: 1156 - Pages: 5
...Dealing With a Bad Boss: Strategies for Coping Printer-Friendly Version Share on facebookShare on twitterShare on emailShare on printMore Sharing Services614 by Randall S. Hansen, Ph.D. Years ago, when I was a marketing manager at People Magazine, we had a boss who drove all his employees nuts. "Pete" would start wandering the hallways at 4:30 to make sure no one left work before 5, he would give assignments but then micromanage them to death, he seemed to enjoy being in everyone's business, and he rarely gave good performance reviews -- unless somehow it reflected back on him. We referred to him as Napoleon Pete. All-in-all, Pete drove everyone in the department crazy, and little-by-little just about every member of the department left. Pete is a perfect example of the workplace axiom that job-seekers join great companies but leave because of bad bosses. Maybe you have a boss who is sexist or racist. Or perhaps a boss who takes all the credit for himself. Maybe your boss thinks you have no life outside work and makes you stay late everyday. Or perhaps a boss who gives out too many tasks with impossible to meet deadlines (or constantly changing deadlines). Maybe your boss is a pathological liar. Or perhaps the boss plays favorites. Bad bosses -- whether ogres, control freaks, jerks, micromanagers, or bumbling fools -- can be found in all organizations. Pop culture loves to make fun of bad bosses, from the pointy-haired boss in the Dilbert comic strip, to the completely...
Words: 1333 - Pages: 6
...News Intelligence Analytics/Big Data Collaboration Virtualization CRM IT Services Projects Industries More Topics Home IT Management / Good Bosses v. Bad Bosses: Know the Difference right Good Bosses v. Bad Bosses: Know the Difference By Dennis McCafferty | Posted 2012-02-15 Email this article Email 0 0 Google +0 0 Very few people in this world answer to no one, and knowing who you're working for can make the difference between having a positive work experience and wanting to quit for good at quitting time. How can you tell if you've got a micromanager or a genuine team leader who's interested in the success of his or her team? In "Real Leaders Don't Boss: Inspire, Motivate and Earn Respect from Employees and Watch Your Organization Soar" (Career Press/available now), author Ritch K. Eich outlines ten "good boss/bad boss" scenarios, many of which you probably recognize from bygone gigs. As you advance in your own career, Eich contends, stay mindful that real leaders aren't born; rather, they evolve over time, learning through trial and error. Not ever bad boss, he says, is destined to stay a bad boss. Now founder/president of Eich Associated, Eich has held leadership positions at Stanford University Medical Center, Blue Shield of California and the University of Michigan, among other institutions. He also has served in the Pentagon, the Joint Chiefs of Staff, NATO (South), the Pacific...
Words: 273 - Pages: 2
...Week 7 – Appendix E Comparison and Contrast Draft – Good Boss/Bad Boss Do you enjoy your job? Do you look forward to going to work every day? Does work give you a sense of accomplishment? Hopefully it does because you may not be aware but; the Fair Labor Standard Act (FLSA) establishes that a traditional full time employee works 40 hours a week which means you spend 24% of your week at work. The National Sleep Foundation recommends an adult get seven to eight hours of sleep daily which means you spend another 24% of your time sleeping. This means we have the remaining 52% to spend with family and friends per week/year. This means that making your place of work your second home and your co-workers your extended family is very important. Now, you may have an idea why is so important to be happy at work considering we spend a quarter of our time there. I know it seems very easy but, the reality is that most of us at some point in our careers have come against a road block someone that just does not seem to get it or thinks his or her entire job is making work difficult. The managing style of a boss can have a great impact in our careers and our personal life. Although it seems a good and a bad boss do not have any similarities, they do have a few which makes even harder to understand the reason for the differences. Both a “Good Boss and a Bad Boss” have the same exact position the same roles and responsibilities and most of the time the same number of direct...
Words: 925 - Pages: 4
...Jennifer Bathol 11/02/12 Act 2 scene 1 Summary Corey told his mom that he wasn’t going to quit the football team no matter what he’s father tells him to do. Troy has to pay fifty dollar to get Gabriel out of jail, because he was howling and caring on another kids. Bono tried to tell troy that his wife rose is a good women that rose really love him, and that he need to stop with that other woman that he’s messing with all the time when rose is not around. Troy finally told his wife the truth that he got another women pregnant and that he been sleeping with her when she’s not around. Rose didn’t took it very well troy was holding on to her when she told him to let go of her, and that’s when Corey step in try to help out rose, he got knock out by his father troy. Connection to self the way that troy got another women pregnant and cheat on his wife when they been married for fifteen years same thing happened to my aunt and her husband. Her husband told her that he got other women pregnant while they were married. The husband always mistreat her and disrespect her just like troy is doing to rose. When rose heard that troy cheated on her she was surprise by it ,she never knew he would actual even go that far to disrespect her and his children. My aunt though the same thing about her husband, she never...
Words: 364 - Pages: 2
...Good Boss vs. Bad Boss Cherie "Stacy" Martin COM/170 Elements of University Composition and Communication I January 28, 2012 Deidra Powell-Wallace Good Boss vs. Bad Boss There are many aspects of becoming a boss but , it is the way you present yourself, that determines of you are a good boss or a bad boss. When you think of a boss, how would you define them as a good boss or a bad boss? A good boss is one that has respect for everyone she would be understanding, knowledgeable, caring, and a good solid leader. To become that leader she would have great organizational skills, which include setting a realistic goal for the day. Make a systematic plan as to what is the most important to the least important thing to do for the day, initiate your plan by delegating it out to your employees, and follow up throughout the day to make sure you are training and teaching your employees. This will help them create and teach them how to achieve a goal by the end of the day. Always be prepared for the unexpected, but still maintain your goal. A bad boss is one that has no respect, no knowledge, does not like her job and has no concept of how to plan a day’s work or even reach a goal. She would be the type of boss that expects you to know what to do, then if you mess the project up you get yelled at or even are fired. When it was no fault of yours it was because your boss is not a leader at all. She may come to work late and want the employee to do all the work. She...
Words: 484 - Pages: 2
...The Characteristics of a Good Boss vs. a Bad Boss According to a U.S. survey, 49% of employees want to fire their boss if they could (GALLUP Management Journal). In every state, there’s a hierarchy of management that keeps the operation running smoothly. A Florida State University did a study in 2007 and according to this study, 40% of workers think they work for an unsuccessful boss (management-issues.com). A large part of having a positive experience at work could depend on whether you have a good, successful boss (journalreview.com). Working as a boss is not easy, and a good boss is even more difficult because there are so many qualities that a boss must have to run a successful business. Leadership and management skills, personality, and a good work ethic are characteristics that a person must have to be a successful boss. A good boss will make their employee’s feel calm, appreciated, and inspired, whereas a bad boss will make you feel uneasy and resentful. A good boss must have leadership skills. A good leader must have the strength to work toward their vision, as well as to direct their actions, and the team’s actions toward the goal. A leader has a clear, vivid picture of where the team and they need to go, as well as a firm hold on what success looks like and how it needs to be achieved. Leaders are able to train others and be honest when an employee is not performing at their best. Leaders lead employees in a way that their talents and skills are utilized...
Words: 1077 - Pages: 5
...Type 2 diabetes Introduction: Informing you about my experience with being tested for type 2 diabetes and how scared and unsure I felt, since my parents both had this disease. Thesis statement: Diabetes is an all too common disease that is fully known by some but unknown to many. Body What is type 2 Diabetes? 1. Tell people the definition of diabetes 2. About 15.7 million people in the U.S. have diabetes and 5.4 million do not even know or have not yet been diagnosed (according to the American Diabetes Association). Medication for diabetes 1. Present the various medications that diabetics can take, such as insulin shots, insulin pumps, and diabetes pills, and describe each medication. 2. Mention how diabetics use a meter to regularly test their blood sugar. Preventions/ Symptoms for diabetes 1. Make some suggestions to make sure people do not obtain diabetes, such as having a healthy diet and performing physical exercise. 2. Give some symptoms for diabetes, including blurred vision and numbness in hands and feet. Conclusion * How thankfully that I am that even though both of parents had diabetes and I was diagnose with gestation diabetes. What I have to do such as eat healthier foods and get more exercise in order to get myself out of the rise zone. * The experience made me more aware of what millions of diabetics have to go through each day in order to stay alive. * Many diabetics can now...
Words: 267 - Pages: 2
...Characteristics of a Good Boss as Opposed to a Bad Boss Stacy Giroux COM/155 February 13, 2014 Anne Cox The Characteristics of a Good Boss as Opposed to a Bad Boss In the property preservation field, having the characteristics of a good boss as opposed to a bad boss is very important to the success of the business. Property preservation is a tough field to be in for several reasons. First, the competition is high because, in this economy, there is a high demand for vendors to clean up the foreclosed properties for the banks. Second, there is a fine line between quality and quantity. This is because there are so many foreclosures that the need to get them done quickly is great, but the need to pay attention to detail is of equal value as these properties need to be in tip top condition and ready to hit the market within five days from the day a preservation company receives the first work order. Quality and quantity do not stop there. Once the house is on the market then the property preservation company is to maintain the yard weekly and the interior monthly. The maintenance list can grow very quickly, again making the line between quality and quantity a very fine line. Third, property preservation companies rely on their crews to do a majority of the work. If the crews are trained and their quality of work is up to standard, then everyone makes money, if not it can break a business. In the property preservation field, a good boss handles employee challenges...
Words: 1077 - Pages: 5
...Are you employed? If you are then you must have a supervisor. Now a day the majority of the employed population has a person looking after them or a supervisor. Unfortunately most of us need a job therefore, we must accept the supervisor even if we think he or she is an inefficient supervisor. Most employees feel that as long as they do their job everything will be okay, but is that true? Do the actions of the supervisor influence the job? Let’s look how an efficient vs. an inefficient supervisor influences the workplace, as well as production. How efficient supervisors influence the workplace An efficient supervisor is easy to work with and tries to create an enjoyable working environment by doing and provided several things to his employees. To start he mentors and inspires his employees by his own actions. The efficient supervisor helps the employee learn and grow so they can be the best, therefore when necessary he goes the extra step by physically getting down on the job; demonstrating to the employees that he knows how to complete the job. Due to his experience he is able to teach his employees. Another thing that influences the workplace by the efficient supervisor is his involvement on the job, is that he is able to listen and evaluate the employees’ needs and then attempts to meet them. He is a good team member as well as a leader. An efficient supervisor has good communication skills, and morale. When a supervisor has excellent communication skills it means the...
Words: 494 - Pages: 2
...7 Characteristics of a Great Boss The weekend is over and here we are, hello Monday and your boss has already started the morning off on a bad note. You feel like telling your boss “I quit” because her appreciation for anything or anyone does not exist. When was the last time you heard the boss say “great job, thank you for reporting in today, have a great evening; see you tomorrow”? These few simple words make a world of a difference. To hear the words “thank you” can modify your outlook of quitting or wanting to stay. Making that judgment varies on the person you work for. A noble boss is one who provides training and leadership to their personnel; however, some bosses are less efficient in their supervisory methods and procedures. To define boss - one who guides or oversees employees and exercises authority and control. Their responsibilities may include insuring the work is completed; policies and protocols are followed, and offer the crucial training to achieve these duties (Wikipedia, 2015). They have the ability to employ new workers and fire those that do not measure up. How responsibilities are conducted can be the distinction between a virtuous boss and an immoral boss. The personality of whether a boss is measured bad or good is contingent on the perception of the employee. A respectable boss directs his employees by assigning work based on an individual’s strengths. They take time to acquire what skills the employees have and in what way they can best be used...
Words: 731 - Pages: 3