...Services department of Boardman Management Group has decided to enhance the company’s word processing capabilities at all of its’ Baderman Island Resort locations. Baderman Island Resort currently consists of three hotels, a convention center, a pro shop, two gift shops, four restaurants, and a spa. All business units are managed by Boardman Management Group but operate independently. The IT Services department has determined that there are three different versions of the Microsoft Word software application being used by Baderman Island Resort and as many operating systems. Their immediate goal is to standardize the current word processing capabilities throughout the company, which could result in an upgrade to the existing hardware configuration and operating system. Boardman Management Group has decided to outsource this initiative to Smith System Consulting (SSC) because they do not have the in-house technical expertise to determine the most cost-effective path forward. They want to make sure the new solution seamlessly integrates with their existing software applications with the least amount of impact to performance and productivity. They would also like to keep the downtime needed to implement the new solution to an absolute minimum to ensure the company can respond adequately to the demands of their guests and customers during the cut-over. 2.0 Purpose of Plan This plan defines the goals and objectives of the Resort Word Processing Upgrade Project and serves as an agreement...
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