...The Bandon Group, Inc. Business Background: Founded in 1953, The Bandon Group is a family own business, focusing on the distribution of copiers, electronic printers, fax machines and other office equipment. The corporate headquarters is located in Arizona, following four different divisions. All divisions are located in four different cities in the United States; each division handles different types of tasks. The company is currently attempting to discover a way where Information Technology can serve as a better support the overall missions, goals and objectives of the organization. Data is not currently integrated across the various divisions, which causes a replication of effort; sub optimized effort and additional expense to the organization. (Sumner, 2005) Bandon Group, Inc. has a fairly small Information Technology department and with the range of various technical solutions that have been applied across each of the divisions, it has become very difficult to provide network & technical support, technical training and data migrations. In order to stay competitive in the industry in which the Bandon group is in, management has discovered that they need to make a few adjustments to their business strategy, and implement technical solutions. Several of their competitors have implemented Enterprise Resource Planning (ERP) with integrated Customer Relationship Management (CRM) solutions, leaving them far behind in the potential of acquiring more profit and maximizing...
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...Step 1: Purpose and Scope of Study The scope and purpose of the integrated case study for the Bandon Group, Inc., is to determine how Information Technology (IT) can best support the overall mission, goals and objectives of the corporation. The motivation for the information systems study is to analysis the current information systems environment, assess problems and to evaluate the feasibility of implementing an ERP solutions, including SAP and the administrative information systems of Oracle ERP. The Bandon Group is a family owned office machine distributor, with four decentralized divisions in four different markets in the western United States, Portland, Oregon; Phoenix, Arizona; Salt Lake City, Utah; and Denver, Colorado (Sumner, 2005). The Bandon Group objective is to provide high quality equipment, excellent customer service, and excellent sales organization professional service organization at cost-effective prices. The Bandon Group initially distributed office machine such as copiers, electronic printers and faxes, but because of their exceptional growth in sales, reputation for quality and superior service, they began expanding into information systems consulting, digital imaging, color graphics, document outsourcing and management services. By 1994, the Bandon Group had outgrown its information systems and customers were requesting more streamlined operations such as web-based interface online meter readings, online invoicing, and e-business solutions....
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...Bandon Group, Inc Read the Bandon Group Inc. Case study. Complete the tasks listed under “Things to do” below. Bandon Group, Inc. Strategy Documentation Things to Do Purpose and Scope of Study (Step 1) Purpose and scope of the MIS study Document High-Level Business Direction (Step 2) Executive Management Interviews Write a summary of major problems and opportunities defined by management. Focus on “common” problems/opportunities. Identify Key Information Needs and Measures (Step 3) Matrix: Goals, Critical Success Factors, Measures, IT Needs Write a summary of “common” or “shared” CSFs, measures, IT needs. Determine Detailed Business Requirements (Step 4) Interview findings: Problems, Goals/opportunities, IT needs, Priorities Write a summary of “common” or “shared” priorities. Document Current IT Situation—Internal (Step 5) IT infrastructure Document Current IT Situation—External (Step 6) Collect information on what competitors are doing with IT. Review competitive dealer web sites to determine what web-based services are offered (service call entry, meter reading submission, supply ordering). Determine Gap between Current IT Situation and Desired IT Direction (step 7) List of IT priorities Identify “common” IT priorities among divisions by completing the chart. Determine Feasibility of an ERP System (Step 8) Web-based resources on ERP and CRM; Articles in trade publications; Vendor resources. See “Further Notes” below.* Write a recommendation...
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...SAP R/3, configured and with master data. Background Info on the Organization and scope of study Bandon Group is a family owned office machine distributor, with decentralised divisions in Portland, Phoenix, Salt Lake City and Utah. Its key client base lies in mid market organisations, providing high quality equipment and superior customer service at competitive prices. Although the traditional line of business at Bandon Group has been within office equipment such as copiers, printers, photocopiers and faxes, Bandon Group is expanding into information systems consulting, document outsourcing, colour graphics and document management services. The company has experienced exceptional growth over the past decade due to their good reputation, however have found that their information systems no longer support their current and future requirements. Customers of Bandon Group have requested more streamlined operations such as web enabled services online meter readings, online invoicing and e-business solutions. There have also been difficulties with sales as the sales prospecting database is not integrated with the operations administrative database (OMD), making it hard for Bandon Group to examine the needs of their customers. In addition, the administrative database was not built with a relational database, which makes ad hoc querying difficult. Competitors of Bandon Group have been implementing enterprise resource planning systems to achieve their goals. The scope of this...
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...Introduction The Bandon Group is a family owned distributor of copiers, electronic printers, faxes and other office equipment who provides high quality equipment and superior customer service at cost effective prices. Their continued success, beginning in 1972, led them to expand into information systems consulting, document outsourcing, and document management services, by 1994. After experiencing exponential growth due to their good reputation, they found that they had outgrown their current information systems. Customers began to request web enabled services, such as online meter readings and e-business solutions. There were also difficulties with the sales prospecting database, as it was not integrated with the operations administrative database (OMD), which made it difficult for Bandon Group to address the needs of their customers. Furthermore, OMD was not built with the relational database making ad hoc querying and reporting difficult for managers. Scope and Purpose The scope of this study is to examine the feasibility of incorporating an enterprise resource planning (ERP) system or a customer relationship management (CRP) system at Bandon Group. The overall benefit of the study was to assure that IT plans support future business plans, to provide a basis for linking IT spending to the business direction, offer context for functional managers and MIS professionals to make accurate determinations, and present closer integrations of like systems and networks while...
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...Case Study 2 Assignment Bandon Group, Inc Read the Bandon Group Inc. Case study. Complete the tasks listed under “Things to do” below. Bandon Group, Inc. |Strategy |Documentation |Things to Do | |Purpose and Scope of Study|Purpose and scope of the | | |(Step 1) |MIS study | | |Document High-Level |Executive Management |Write a summary of major problems and| |Business Direction |Interviews |opportunities defined by management. | |(Step 2) | |Focus on “common” | | | |problems/opportunities. | |Identify Key Information |Matrix: Goals, Critical |Write a summary of “common” or | |Needs and Measures |Success Factors, Measures, |“shared” CSFs, measures, IT needs. | |(Step 3) |IT Needs | | |Determine Detailed |Interview findings: |Write a summary of “common” or | |Business Requirements |Problems, |“shared” priorities. | |(Step 4) |Goals/opportunities, IT | | | |needs, Priorities | ...
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...Bandon Group Case Study 2AbstractEnterprise Resource Planning (ERP) systems have become an actual standard for integrating business functions. However, a clear question arises; if every business is using the identical self-styled Vanilla software, what happens to the economic benefit from implementing Information Technology (IT) systems? While for some organizations, ERPs have become just a requirement for leading business, others want to abuse them to beat their competitors. A framework summarizing feasibility and design issues will be the focus of this paper. Bandon Group Case Study 3IntroductionAn Enterprise Resource Planning (ERP) system is multi-module transaction-based application software that helps organizations to manage the vital parts of the business. While ERP systems are often the preferred solution, many of the legacy systems they replaced offered a great deal of value from their unique, bespoke features (Holland, 1999). While there has been extensive research on the issues concerning implementing these systems and achieving the promised benefits, less research has been done on ERP system in relation to competitive advantage (Holland, 1999).Determine the feasibility of an ERP system ERP system has proved to be a very in-built application able to promote their business quicker. ERP software comes with insightful devices that offer a huge advantage in making the most of the efficiency of the organization activities across the entire organization. ERP software can...
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...Integrated Case Study: The Bandon Group INC. Sunday July 7, 2013 STRAYER UNIVERSITY Introduction The Bandon Group, Inc. is a successful company in the copier industry. The company has four different successful divisions. However, each division has its own information technology strategy. This places the company at a disadvantage to compete with competitors as well as grow as a company. The current information technology strategy is identified as well as the standard practices by their competitors. The limitations of Bandon Group are also identified as well as the direction they will like to grow into. Step 1 - Purpose and Scope of the Study The Bandon Group intends to have an information system study conducted to determine how they can best use Information Technology (IT) to meet the overall mission, goals and objectives of the organization over the next 3-5 years. The purpose of a Management Information System is to collect, store and process business information and to deliver it to decision makers in a format they can use. Information systems have gone through many changes. Experts currently refer to the current era as the “Customer-Focused Era” of modern computing (Petter & Mclean, 2012). Users expect to receive customized experiences based on their unique requirements. Currently Bandon has decentralized divisions around the country supported by a centralized IT infrastructure. The purpose of the study is to identify how Bandon Group can build a more integrated...
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...title: Enterprise Resource Planning Words: 5023 Information Systems Study For Bandon Group Inc. 1. Introductions Bandon Group is a family owned distributor of office equipment. It is famous for its good customer service, technical support, and innovative products, and excellent in providing products with quality and services at cost-effective price. The Group now has four divisions, and they decentralize to meet the different needs of their local markets. Corporate headquarters handles the central administrations and information systems support. The primary objective of Bandon Group is to generate 10% profit for the reinvestment. They hope to establish excellent sales organization and professional service organization. To achieve these goals, Bandon Group has taken many measures. As to the information systems, they have administrative information systems, most of which are generic, and in which the meter click billing software unique for industries. However, the legacy system can not satisfy its growth and expansion now. Their director of information technology has searched for commercial off-the shelf package to support the administrative information system, and selected OMD. The OMD system supports meter-based billing, and has Web-based interface. However, it is not built with relational database, which makes the ad hoc difficult. Sales tools of Bandon Group such as sales prospecting still have many problems to be solved. The current information...
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...Integrated Case Study: Bandon Group Inc. Monique Davis Strayer University Dr. Stephen Huber 1-20-13 The Bandon Group Inc. is a family own company that is a distributor of copiers, electronic printers, faxes and other equipment. The company’s competition includes IBM and Xerox. Bandon Inc. has four divisions located in the western parts of the United States in states such as Salt Lake City, Arizona, Denver and Portland, where their corporate head quarters is located in Arizona (Sumner, 2005). After the company was split into four division each division has tried different ways to determine how Information Technology can improve the overall needs of the company. Each division attempted many different ways to implement its own Information Technology systems but was unsuccessful and cause errors with duplication, migration, data migration, technical support and training for four sales prospects and CRM solutions. Because of this it put the company at a disadvantage not allowing them to compete with the competition (Sumner, 2005). Step 1: Purpose and Scope of Study The purpose and scope of the case study, Bandon Group Inc. is to figure out a way that Information Technology can overall support the companies mission, goal, objectives, and opportunities. Changes need to be made to both the internal and external factors of the company. The company needs to find a ERP system that will be able to improve the...
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...Integrated Case Study: Bandon Group, In CIS 511 Enterprise Resource Planning Oscar A Vasquez Calis March 11, 2015 Dr. Stephen Huber, PhD The Bandon Group Bandon Group, Inc. is currently attempting to discover how Information Technology can better support the overall missions, goals, and objectives of the organization. Data is not currently integrated across the various divisions, which causes a duplication of effort, sub optimized effort and additional expense to the organization (Summer, 2005). Bandon Group, Inc. has a relatively small lnformation Technology department. With the range of various technical solutions that have been implemented across the divisions it has become very difficult to provide data migrations, network support, technical support, and training. Management has also determined that technical solutions need to be implemented in order to stay competitive. Several of their competitors have implemented ERP with integrated CRM solutions. Additionally their competitors have begun to implement eBusiness solutions which allow for web based supply ordering, service call entry and meter click reporting. The current technological environment of Bandon Group, Inc. is severely fragmented, which makes it virtually impossible to migrate towards an eBusiness solution (Summer, 2005). Step 8: Determine feasibility of an ERP system An ERP system facilitates database control in a company, which allows the data transfer process to be uniform and united...
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...DATABASE ASSIGNEMENT ONLINE STORE DATABSE TABLE NAME * STUDENT/CUSTOMER * ENROLLMENT * COURSES * CATEGORY * ORDERS * ORDER DETAILS * PAYMENT * PRODUCT * SHIPPERS * SUPPLIER/COMPANY TABLES ATTRIBUTES STUDENT/CUSTOMER STUDENT table contain attribute such as: * STUDENT ID-PRIMARY KEY * FIRST NAME * LAST NAME * ADDRESS * POSTAL CODE * CITY * STATE * COUNTRY * PHONE * EMAIL * PASSWORD * CREDIT CARD * CREDIT CARD TYPE ID * BILLING ADDRESS * SHIP ADDRESS * DATE ENTERED ENROLLMENT ENROLLMENT table contain attribute such as: * STU ID-PRIMARY KEY * COURSE ID-PRIMARY KEY * SEMESTER-PRIMARY KEY * INTAKE COURSES COURSE table contain attribute such as: * COURSE ID-PRIMARY KEY * COURSE NAME * FACULTY CATEGORY CATEGORY table contain attribute such as: * CATEGORY ID-PRIMARY KEY * CATEGORY NAME * DESCRIPTION * PICTURE * ACTIVE ORDERS ORDERS table contain attribute such as: * ORDER ID * STUDENT ID * PAYMENT ID * SHIPPER ID * ORDER NUMBER * ORDER DATE * SHIPDATE * REQUIRED DATE * SALE TAX * TIME STAMP * TRANSACTION STATUS * FULFILED * DELETED * PAID * PAYMENT DATE ORDER DETAILS ORDERDATAILS table contain attribute such as: * ORDER IDs-PRIMARY KEY * PRODUCT IDs * ORDER NUMBER * PRICE * QUANTITY * DISCOUNT * TOTAL * IDSKU *...
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.... Introduction top next gema actions are enough for everyday usage but occasionally you may need more power to define a complex transformation. You might, also, want to use the superior matching capabilities of gema to drive your program. GeL is a Lua 5 library that: allows the execution of Lua function (and hence of a C function) in a gema action provides the powerful text matching mechanisms offered by gema as a set of Lua functions it has been tested with Lua 5.0.2. Refer to the detailed documentation to build gel togheter with gema, . 1.1 Status GeL is not as mature as gema or Lua, please report any bugs you may find using SourceForge bug tracking subsystem (you don't need to log in as a SourceForge user) or sending an e-mail to Remo Dentato. 1.2 Licence GeL is released under the same licence of Gema. No specific reference needs to be made to GeL as long as the due reference to Gema and Lua have been made. 2. Usage prev top next 2.1 Gema like Gel may be used exactly as if it was gema, any valid gema script should work when executed by gel: gel [gemaopts] [-f rules.gema] [-l script.lua] [infile [outfile]] . The only differences are: The @lua{} function is available to execute lua scripts in actions Text enclosed between "![" and "!]" is considered lua code and is immediately executed Rules specfied with '-f' are loaded, the lua script specified with '-l' is executed (possibily defining lua function...
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...experience. My seminar topic was about examining the imagery that appeared in the play Hamlet. A skill I developed was using technological equipment to present a presentation.Each group had to pick a topic that was in their interest to research online for information. The requirements started with presenting the information in front of the class informing the audience what imagery means and discuss using concrete examples from the play. This presentation gave me the opportunity to work with PowerPoint and Excel and then to present my information. I believe that in order to communicate effectively with the audience you have to have a well prepared presentation that will capture their attention so that you can present your ideas clearly. A skill that I had trouble was to be able to work as a team. The imagery seminar was a great opportunity for me to develop my team work skills because we were put in to pairs to complete the seminar. Each member in the group had specific responsibilities to the team in order for the seminar to be successful. Being in the group to work on the seminar was a great experience for me because I was able to see where my strong and weak points are in group work. I found that it was easier for me to communicate my ideas with Rachna than to the whole class. A big part of group work is good communication between Rachna and I. Communication is also a big part of my learning experience because I will need to be able to get my ideas out by communicating well...
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...Inequalities Thomas Cunningham MAT221: Introduction to Algebra (GSO13360) Instructor: Justin Hazel Inequalities In this assignment I will be showing you how you can find out how to use Inequalities to find out how much you may or may not be overweight. You can use my equations and the examples of my work to find out exactly what category you might fall in. In this equation we are asked to use our own height to find out exactly if I might have a longer life span than the usual person. Before we start remember that W=my weight, and then H=my height. W=178.2 and then H=67 In this first compound inequality, I had to take the equivalent inequality and replace it with the BMI formula. My height and weight has been added in to replace the current H^. The next steps for this compound inequality I had to multiply all the terms by the denominator. There was some cancellation done towards the first phase of the problem. I then all three terms where divided by 703 to isolate W. People’s height of 67 might be different life span of those whom might weigh between 108lbs and 128lbs. 17<BMI<=22 17<703W/67^<22 17<703W/4489<22 17(4489) <703W<22(4489) 76313<703W<8978 76313/703<8978/703 108<W<128 In order to solve this second inequality, what I need to do is solve for W and place the values of W. The very first thing that happens is I multiply all the terms by H^ in order to take out...
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