Premium Essay

Banking

In:

Submitted By krishsrc
Words 269
Pages 2
EXCECUTIVE SUMMARY
Consumer is a broad label for any individuals or households that use goods and services generated within the economy.The scope of the study is limited to the respondents, selected from in and around THIRUVERUMBUR. It covers the data sources, primary as well as secondary, sampling procedure, detailed analysis and interpretation of data, methods used in data analysis. It covers limitations of study like time, money and sample size taken, sampling technique, eliciting information and limitation in usage of research tool and nature of respondents. Customer expectation towards a bank starts from the brand name, product, services and number of branches at their convenience. The major competitors for the Federal bank in Thiruverumbur is, STATE BANK OF INDIA(SBI), INDIAN BANK, INDIAN OVERSEAS BANK, KVB and HDFC. In this study, the target 150people who are the customers of Federal bank as well as customers of other banks for the purpose of the research. The target population influences the sample size. The target population represents the Thiruverumbur region. The people were from different professional backgrounds. The Research design used in this study is Descriptive research. It is defined as fact finding with adequate interpretation. Simple random sample (SRS) is a special case of a random sample. A sample is called simple random sample if each unit of the population has an equal chance of being selected for the sample. Whenever a unit is selected for the sample, the units of the population are equally likely to be selected. From the inference the customer expectation is purely based on the Product and the service provided by the

Similar Documents

Premium Essay

Banking

...1. EXECUTIVE SUMMARY The project proposal is devoted to studying the current situation in the banking sector Nepal and to revealing of its core dependencies and potential risks in particular. The problem of the project is based on the statement that the banking sector in nepal exists only at rudimentary level because it has evolved difficult transition from highly centralized and planned economy to government-sector dominated, commodity-focused market economy of today. This project of “Banking" will give us the platform to use the software for basic banking purposes ranging from cash withdrawls to cash deposites.Using this software,customoers can access their bank accounts in order to make cash withdrawals,debit card cash advances and check their account balances.Moreover it also provides us with the background and infrastructres to run an ATM card. Through the project the focus has been on using the ATM on a simple and reliable manner which makes use of normal database and input/output operations to give the desired results to the customer. This project is based upon the basic uses and functioning of the ATM as a whole where a customer can create a bank account, deposit his/her balance and retrieve money using a credit or a debit card. Banking system software keeps the day to day transaction record as a part of complete banking.It can keep the information of the account type,account opening form,deposit and withdrawal and searches the transacton,transaction reports,individual...

Words: 1152 - Pages: 5

Free Essay

Banking

...RISK MANAGEMENT DEFINITION OF RISK: 1. Risk in finance is defined in terms of the variability of actual returns on an investment, around an expected return, even when those returns represent positive outcomes. 2. The decisions on how much risk to take and what type of risks to take are critical to the success of the business. 3. The essence of good management is making the right choices when it comes to dealing with different risks. 4. In banking, the risk is the possibility that a borrower or counterparty will fail to meet its obligations in accordance with the agreed terms, both in terms of time and quantity. 5. Risk does not come alone – the default of one firm may cripple affiliated firms such as suppliers, customers and banks. RISK MANAGEMENT: 1. Risk Management is a planned method of dealing with the potential loss or damage. It is an ongoing process of risk appraisal through various methods and tools. 2. Risk Management involves not only to protect oneself against some risks but also to decide which risks are to be exploited and how to exploit them. 3. Risk Management covers credit decision making, performance assessment, pricing, capital computation, provisioning etc. 4. Risk Management covers the following: a. It assesses what could go wrong b. It determines which risks are important to be dealt with c. It implements strategies to deal with those risks. 5. Risk Management is not – ...

Words: 5577 - Pages: 23

Premium Essay

Banking

...with a banker or from whom a bank has agreed to collect items and includes a bank carrying an account with another bank’.The statutory protection under section 131 and 131A of the Negotiable Instruments Act, 1881, is available to a collecting banker only if the banker inter alia receives payment of a cheque or a draft for a customer. Though a customer is a very important person for a bank, he appears only once in law of Negotiable Instrument (i.e., in section 131 of the Negotiable Instruments Act) and even there only casually; he is neither defined nor explained. A customer of a banker need not necessarily be a person. A firm, joint stock Company, a society or any separate legal entity may be a customer. According to section 45-Z of the Banking Regulation Act, 1949, “Customer” includes a government department and a corporation incorporated by or under any law.2 Special types of customer means are those who are distinguished from other types of ordinary customers by some special features. Hence, they are called special types of customers. They are to be dealt with carefully while operating and opening the accounts. The following are some examples of special types of customers: 1. Minors 2. Married Women 3. Illiterate Persons 4. Lunatics 5. Joint Hindu Family 6. Trustees 7. Partnership 8. Co-operative Societies In the case of Commissioner of Taxation v. English Scottish and Australian Bank, Lord Dunedin observed, “the word customer...

Words: 2877 - Pages: 12

Premium Essay

Banking

...Standard & Poor’s publishes “Banking Industry Country Risk Assessment” (BICRA) for India What is BICRA? * The BICRA methodology is practised to compare and evaluate banking systems across the globe. A BICRA score is given on the scale from group 1 to group 10, group1 being the least and 10 the most risky. * The assessment involves rated and unrated financial institutions that accept deposits and extend credit or do both of the particular nation. The BICRA score is based on the time span of three to five years. India’s Position * Indian banking sector has been classified as group 5(BBB- / stable / A-3). S&P accepts that the new government is growth centric but expects only gradual recovery. It believes the risk from economic imbalance would alleviate as credit growth could remain moderate and inflation adjusted property prices are likely to decline. “mPassBook” facility launched by SBI * The SBI included “mPassBook” facility in its android application “State Bank Anywhere” for SBI retail banking users. * mPassBook is an electronic application of a physical passbook for savings bank and current accounts. It remembers the transactions made by the user and syncs it into the passbook. The facility is expected to benefit around 1.5 million users. China launches Asian Infrastructure Investment Bank (AIIB) * In order to reduce the influence of west dominated World Bank China launched AIIB with initial corpus of $100 billion. China contains 50% shareholding...

Words: 292 - Pages: 2

Premium Essay

Banking in Qatar

...Banking services in Qatar Banks in Qatar are extremely well financed, secure and well regulated, with the Qatari authorities supporting domestic banks, where necessary, with direct investments. In Qatar you may find several branches of both national and international banks. Large companies, governmental departments also have banks located on site. Banking services are quite modern and some bank provide drives in services, other offer mobile banking, cash deposit machines and many facilities to their customers Retail banking services available in Qatar include branch banking, online and telephone banking. The use of credit, debit and cash cards is widespread, and cash is a popular form of payment for everyday transactions. Bank statements and official banking correspondence can be provided either in Arabic or English, and many of the banks in Qatar provide counter services in both languages. The main types of bank account in Qatar There are three main types of accounts used for everyday banking and savings in Qatar: * Current account – typically used for everyday banking. Current accounts generally have no monthly fees so long as a minimum balance is maintained (around 3,000 QAR) and many offer unlimited transactions. Interest rates paid on current accounts are generally low * Savings account – typically pays a higher rate of interest than current accounts, but access to funds may be limited, and savings accounts may allow only a certain number of fee-free withdrawals...

Words: 1055 - Pages: 5

Premium Essay

Banking Regulators

...American history there has always been a conflict between the federal government intervening in the banking business vs. the Federal government staying out of the banking business * In 1830 when Andrew Jackson (the founder of the Democrat Party) was elected president. He terminated the fed government sponsored US Bank, and resolved the conflict. * The fed government basically stayed out of the banking business until the ’30s, when FDR took office, and the fed government intervened deeply into the ‘banking business,’ which was defined by the IRS, FDIC, Comptroller of the Currency, SEC (if public-owned), and State Bank Supervisors etc. * By defining what the ‘business of banking’s was the statutes, regulations, and enforcement personnel administering these laws, bankers were boxed into doing business as defined by state and federal governments. * Still In present day Banks are financial institutions that hold too much control over the economy and if they fail there are enormous consequences hence the need for government bailouts, in which government financial assistance is provided to banks or other financial institutions who appear to be on the brink of collapse. WHY THE NEED FOR REGULATORS * Bank regulations are a form of government regulation which subject banks to certain requirements, restrictions and guidelines. * To create transparency between banking institutions and the individuals and corporations with whom they conduct business. * To reduce...

Words: 1203 - Pages: 5

Premium Essay

Branchless Banking

...UBL Omni Branchless Banking UBL Omni now brings a host of banking services to your nearest "Dukaan". UBL Omni Dukaans are located in more than 100 cities and towns across Pakistan. This is a major milestone in the evolution of banking that will reshape the traditional banking model by offering basic banking services across urban and rural Pakistan, well beyond the regular branch networks of banks. Customers across Pakistan can now open a UBL Omni bank account at any UBL Omni Dukaan of their choice, whether close to their home or place of work, by using their CNIC number and mobile phone number - their mobile phone number will effectively become their bank account number irrespective of which service provider they use. UBL Omni account holder will subsequently be able to deposit and withdraw cash, make utility bill payments, send or receive money, purchase mobile card vouchers, make postpaid mobile bill payment and much more by using diversified array of convenient channels which includes UBL Netbanking/ WAP, SMS, Contact Centre or ATM. No longer will they have to visit a bank branch to conduct their basic banking transactions nor will they be limited by standard banking hours. People without a UBL Omni bank account will also be entertained at a UBL Omni Dukaan where they can make utility bill payments, send or receive money, purchase mobile card vouchers and make postpaid mobile bill payments. Bills Payment Why stand in long queues or worry about payment of...

Words: 2409 - Pages: 10

Premium Essay

Banking Hr

...changes, in policy, employees and culture. I have witnessed banks with similar number of employees, start-up capital and management expertise perform very differently. This paper will search and comment on why performance of similar institutions can be result of management decisions. Lastly, we will attempt to identify those trends and comment to alternate decision making that could have had different results. A quick preview over the last 10 years indicates our nation has witnessed a tremendous increase in failed banks. As with the Great Depression of 1930, the 2008 demise caught even seasoned professionals by surprise! They seemed like smart, financial leaders who were well educated and fully integrated into the heartbeat of the banking system… boy were they wrong… Banks as old as 100 years, fell within months! Although the pace has slowed, they still are failing at levels that can decimate local economies. In 2005 and 2006 there were no bank failures in USA! Was it power bases that gave a false sense of security? Was it poor management? Was it more? THE CULTURE OF CIRCLE BANK With...

Words: 1280 - Pages: 6

Premium Essay

Banking Modules

...FINANCIAL SERVICES Optimizing banking operating models From strategy to implementation September 2012 kpmg.com KPMG INTERNATIONAL Contents Executive summary The challenges facing the banking sector Regulations and regulators Economic environment Changing customers The march of technology 3 3 3 1 2 2 How will these changes affect the universal banking operating model? The end of universal banking Disintegration of the value chain Cost efficiency is key in developing new operating models New IT architectures are essential 6 6 5 4 4 What banks need to do Seizing this once-in-a-life-time transformation opportunity Developing an innovative operating model to overcome loss of scale and cost issues Implementing long-term sustainable cost reduction measures Implementing an iterative and collaborative approach to a complex, multi-faceted problem 10 11 9 8 8 Making it to the finish line 13 © 2012 KPMG International Cooperative (“KPMG International”), a Swiss entity. Member firms of the KPMG network of independent firms are affiliated with KPMG International. KPMG International provides no client services. All rights reserved. Optimizing banking operating models | 1 Executive summary A s the world emerges from what has been described as the greatest crisis in the history of finance capitalism, banks must adapt to radical new regulations, technologies, customer expectations and economic environments. The current universal bank operating model...

Words: 7478 - Pages: 30

Premium Essay

International Banking

...Taras Shevchenko Kyiv National University Faculty of Economics Department of International Economics and Marketing Term essay Course: «International Banking» Topic: «Comparative cross-border assessment of the Crédit Agricole S.A. and its affiliate in Ukraine performance» Written by: Victoria Shevchenko 1st year student of a Master’s Program Department of International Economics and Marketing Supervisor: PhD associate professor Volodymyr U. Shevchenko Kyiv-2014 Crédit Agricole Group is the leading financial partner to the French economy and one of the largest banking groups in Europe. It is the leading retail bank (provides services to the household (consumer) sector) in Europe, asset manager, bancassurer and global leader in aircraft financing. According to The Banker magazine Western European banks still dominate the EU bank rankings in terms of Tier 1 capital. In 2013 three French banks were worldwide TOP-10 in terms of Tier 1 capital and assets [1]. According to the Accuity research company in 2012 Credit Agricole was fourth among 50 banks all over the world in terms of assets [2]. Crédit Agricole S.A., so called Central body of the Regional Banks, lead institution of the Group, is a French Public Limited Company (Société Anonyme) with a share capital of €7,504,770 thousand, divided into 2,501,589,997 shares with a par value of 3 euros each, is majority owned (56%) by 39 French co-operative retail banks (Regional Banks) but at that time Crédit Agricole...

Words: 2069 - Pages: 9

Free Essay

Islamic Banking

...1919, and ever since then, the bank has played a key role in the expansion of business on the island. It has grown up to be today the third major bank in Mauritius, after the Mauritius Commercial Bank (MCB) and the State bank of Mauritius (SBM). The excellent reputation Barclays Mauritius has established since nearly ninety years is based on its substantial capital resources, high credit rating and group financial strength. Barclays in Mauritius operates as a branch of Barclays PLC (UK) and is present in both the domestic and international divisions of the financial sector. Barclays Mauritius provides a range of banking services to personal and corporate customers. Personal services include a range of current and savings accounts, foreign currency accounts, loans – including home loans and multi-purpose loans, credit cards, ATMs, and telephone banking. Business services include lending products, trade and export finance and many specialist services such as treasury, foreign exchange and capital markets capability. Barclays Mauritius is also present in the asset finance (leasing) business through the Barclays Leasing Company Ltd. 2.2 The...

Words: 921 - Pages: 4

Free Essay

General Banking

...4.1 General Banking of Sonali Bank Limited: Financial institution/ intermediary that mediates or stands between ultimate borrowers and ultimate lenders is knows as banking financial institution. Banks perform this function in two ways- taking deposits from various areas in different forms and lending that accumulated amount of money to the potential investors in other different forms. General Banking is the starting point of all the banking operating. General Banking department aids in taking deposits and simultaneously provides some ancillaries services. It provides those customers who come frequently and those customers who come one time in banking for enjoying ancillary services. In some general banking activities, there is no relation between banker and customers who will take only one service form Bank. On the other hand, there are some customers with who bank are doing its business frequently. It is the department, which provides day-to-day services to the customers. Every day it receives deposits from the customers and meets their demand for cash by honoring cheques. It opens new accounts, demit funds, issue bank drafts and pay orders etc. since bank in confined to provide the service everyday general banking is also known as retail banking.  Sonali bank involves Various types of General banking activities such as deposit A/C, Inoperative A/C, Payment of Checks, Return of Checks, A/C Closing, A/C Transfer, Works of Cash Section, Subsidiary Register Day Book, Clean Cash...

Words: 4313 - Pages: 18

Premium Essay

Mobile Banking

...An Internship Report On Mobile Banking (Banking In Your Hand)-A Study On Dutch-Bangla Bank Limited, Satmosjid Road Branch Date of Submission: 10th September 2011 An Internship Report On Mobile Banking (Banking In Your Hand)-A Study On Dutch-Bangla Bank Limited, Satmosjid Road Branch Date Of Submission: 10th September 2011 Declaration I do hereby declare that this Internship report entitled “Mobile Banking (Banking in your Hand)” is submitted by me to Northern University Bangladesh for the degree of Bachelor of Business Administration is an original work. It has not been submitted earlier, either partly or wholly, to any other University or Institution for any Degree, Diploma, Studentship, Fellowship or Prize. ………………… Dipock Mondal BBA 070360590 Major: Finance Minor: Management Information System (MIS) Faculty of Business Administration Northern University Certificate of Acceptance This is to certify that Dipock Mondal, bearing ID No BBA 070360590, student of Department of Business Administrative, Northern University Bangladesh has done the internship report title “Mobile Banking (Banking in your Hand)” of Dutch-Bangla Bank Ltd -At Satmosjid Road Branch, under my supervision and guidance. I am approving his internship report and accepting it in quality form. Mr. Dipock Mondal is intelligent, sincere and hardworking. He has put in lot of work and has also brought forth his views and ideas which...

Words: 12518 - Pages: 51

Premium Essay

Banking in Uk

...can analyze a customer’s deposit account, see that his salary deposit has increased, and send a note congratulating the customer on his or her promotion together with an offer of a premium card and a higher credit limit. What business are banks in if they are not in the banking business? Put simply, retail banks are in the business of helping people, communities and enterprises achieve their financial goals. The public’s trust in banks as British institutions has plummeted over the last generation, with public opinion polls charting a sharp drop in respect for the banking industry since 2008’s financial crisis. This disengagement and erosion of trust has been exacerbated
by a diminishing need for customers to visit branches and engage with bank staff directly as the use of online banking has increased. A PWC survey looking at banking in 2020 indicates a growing awareness, but a significant gap in preparedness. Sixty-one percent of bank executives say that a customer-centric business model is ‘very important’, and 75% of banks are making investments in this area (this pattern is consistent globally). Yet only 17% feel ‘very prepared’. What business are banks in if they are not in the banking business? Put simply, retail banks are in the business of helping people, communities and enterprises achieve their financial goals. In that sense, we could consider PayPal as a form of retail bank; its famous digital wallet now counts 110 million active users among which...

Words: 2379 - Pages: 10

Premium Essay

Money and Banking

...inclusion would improve it could reduce the cost of cash to Indian economy to one-third to the current level of 5%-7% of GDP. They could also make payments of economic goods such as oil, fertilizers ect and accessible to everyone even in rural areas. RBI has established regional rural banks and electronic payments facilities for everyone, to make it more easy and to reduce chances of miss-use government has issued a biometric identification number to every citizen. RDI has adopted a technology-based agent bank model through BC and BF to improve outrich. BF could make it easy to identification of borrower and recovery. RBI has prohibited cash out of mobile wallets. Regulation on Financial Inclusion Nov-05 Banks mandated to offer basic banking 'no-frills' account with 'nil' or very low minimum balance. Jan-06 Banks permitted to use not-for-profit BCs and BFs. Customer charging not permitted. Nov-09 Banks allowed to collect reasonable service charges from customers and pay BCs. Nov-09 Banks asked for a roadmap by March 2010 for making a plan outlining by when they would complete financial inclusion in their designated areas. Jan-10 Banks advised to develop a three-year Financial Inclusion Plan by March 2010. Apr-10 BC guidelines relaxed to allow ‘for profit’ companies to act a Jul-11 Banks to allocate at least 25% of new branches during a year to unbanked rural centers. Mar-12 A retail outlet would have the branding of the bank that had...

Words: 488 - Pages: 2