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Barriers to Effective Communication

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Barriers to Effective Communication

University of Phoenix

CJA/304

January 14, 2013

Communication refers to the exchange of information to between two beings (Wallace, H., & Roberson, C. 2009). This process could involve a number of different steps to exchange the information, but the concept is quite simple. In the basic process one being send a message to another, then that person reflect on the information and responds to the sender in exchange of information between the two beings(Wallace, H., & Roberson, C. 2009). There are barriers that exist that can hinder this simple process, but these obstacles can be easily rectified.

In the concept of communication, There are two main ways that humans express their ideas, verbal, and non-verbal communication. Verbal communication simple refers to the words that a being uses to express and idea or thought. “Researchers are unable to reach a consensus on the exact number of styles; however, most are willing to concede that they cluster around four dimensions: blaming, directing, persuading, and problem solving” (Grubb, Hemby, 2003). Non-verbal communication refers to the written word and body language. A being can tell a good deal about another being by their actions, such as what emotions that they are currently possessing (anger, scared, or shocked), if they are lying, or in they are suffering some infliction. Sometimes the gestures that a being displays can lead another person to some ideas or thought about that being. In the written word there are some helpful clues that could be interpret a being's thought process, which hand is there dominate, are they in a hurry or did they have time to convey their thoughts. In both verbal and non-verbal communication a tone can be expressed to let another person understand their current emotional state or thought process.

“Barriers are

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