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Barriers to Effective Communication
CJA/304

The process of communication is based upon many different styles and forms of components, which is why effective communicating plays a great role towards any organization, for example, the criminal justice system having its detectives and negotiators. In certain instances or situations the fact that someone or people communicate effectively can lead to the decision of life or death upon anyone, like that of an emergency dispatcher for like the police department or fire department. Throughout this paper I will describe the many types of ways that effective communication can become an encounter, when not properly using communication in its correct form. “Communication itself can be defined as being a process which pertains to one or more people, when information is exchanged throughout either face to face contact, email, text message or any form or symbol of communication” (Weaver, D. 2010). There are several types of communication types which are the encoder who creates the message, the channel it travels in, the message itself, the decoder who receives the message, and the feedback which is returned. “The form of communication is how anyone shares and exchanges all types of information, as it is done in terms of speaking, writing, presentations, and even with body language” (Weaver, D. 2010). Main elements of communication are verbal, non verbal, and intrapersonal. The differences between listening and hearing in communication can vary greatly as when someone is listening they are simply hearing a sound, voice, or broadcast, while also preparing a response or comprehending the message’s intention. The only way to effectively listen or understand what someone is saying is to disregard any negativity if any, or just have an open mind for a complete understanding of what is being said or explained so that the point of view is reached by all means. Even though a person might be arguing with another there should always be a form to try and end that conversation sensitively, as if not done so there would not be any understanding or comprehension of any type without a solution. There is one type of listening that I do not like and I am sure many can agree with me and that is upon the following, when someone like myself is having a conversation with someone else and another person is overhearing, they come in and input their advice without being involved or invited to the situation which makes the unwanted opinion pointless even if it helps solve anything. In communicating effectively it does not necessarily mean that there will always be an answer or opinion for what is being said, but instead the listener will simply just understand and agree by nodding or saying “yes” so that the speaker will feel better or succeed sympathetically. In places like my job where there are many persons on a daily basis speaking to me, and even though I should not be conversating with them as they are defendants and I am a court clerk, I still give them talk time as it can mean or result with success in the future in order to move up the ladder when available. Formal communications in criminal justice organizations are well put together overall because agencies like that of a detective share information with fellow organizations securely and in a coordinated manner. “When formally communicating the information that is shared in between any organization, it is distributed throughout a chain of command which is then publicized or kept hidden until available for publication or results are found” (Hanke, S. 2009). Formal communication in a police department’s chain of command strategy works in a downward motion, as information comes from the police commissioner it is flowed all the way down throughout superiors up until the police officer on local patrol. Now there is of course information that flows upward the chain of command, and that is of like a police report or a recent crime’s evidence or facts which can reach up until the police commissioner if needed. “Informal communications in criminal justice organizations are mostly made up of satisfying someone’s needs or a group of social needs like that of an occupation or desire” (Hanke, S. 2009). As per Hanke, these types of informal communications done in criminal justice are more like just free talk I would say because they are not planned, and are wordings which are passed along by word of mouth or commenting. Within a police department, informal communication is spoken by mostly all of the officers and all the way up until the chief. This type of communication is the most convenient and fastest way to convey information received or heard about throughout the system upon any criminal activity or evidence which is why it is accepted greatly. In the communication process there are different barriers to effective communication like that of inhibition and denial which can affect any and everyone if so. What affects a person’s personality is how they were raised because of their family’s backgrounds, attitudes, lifestyle, and living dynamics. “Denial in effective communication is a great issue that is always created because with this type of fact a person deny’s any or all accusations with a lie or by being untruthful upon expressing themselves in a speech” (2010 Maximumadvantage.com). Besides any barriers in communication there are strategies that may be implemented to overcome communication barriers in order to effectively communicate. In order to be able to effectively communicate everyone must be able to understand verbal, non verbal, and human gesture or preverbal actions. Verbal communication is done by exchanging messages through word of mouth or normal speech by using word choice. Nonverbal communication is communication by using body language like that of rolling your eyes, showing an attitude on your face, or an uncomfortable look. When trying to find out how to convey a message or set the tone of voice, for example, this is called preverbal communication when figuring out what to say. The way life is advancing in a myriad of ways, communications will always be advanced wheather it be verbal or non verbal.

References
Hanke, S. (2009). Communication Styles: What Is Your Impact on Others?. Professional Safety, 54(5), 22. Retrieved from EBSCOhost.
Weaver, D. (2010). Communication and language needs. Nursing & Residential Care, 12(2), 60-63. Retrieved from EBSCOhost. (2010). Maximumadvantage.com. Communication skills. Retrieved from http://www.maximumadvantage.com/index.html

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