...A Communication Audit August 15, 2012 A Communication Audit Organizational communication as an academic discipline embraces the study of symbols, messages, media, interactions, relationships, networks, persuasive campaigns, and broader discourses within an organization (Cheney 2004). However, organizational communication could also be used as a general term to cover public relations, public affairs, investor relations, labor market communication, corporate advertising, environmental communication and internal communication (Van Riel 1995).The issue of communication and its integration in all aspects of the organization, as well as its contribution to the achievement of organizational strategy, has become a major focus point in many discussions as indicated by some examples of the proponents of integrated communication such as Gayeski and Woodward (1996), Jones (1999), Wightman (1999), Duncan and Moriarty’s (1998), Reukert and Walker (1987), Moenaert, Souder, DeMeyer and Deschoolmeester (1994), Clark and Fujimoto (1991) and Sriram, Krapfel and Spekman (1992). According to Leahy (2003a:3) management expects to measure effects which simply means that management expects result in all aspects of the organization including communication. However the issue of contribution and more specifically the precise value of what communication contributes, or the impact it has on the success of an organization, are seldom clear and the effect of communication is often times not tangible...
Words: 4985 - Pages: 20
...replacing the well-regarded founder, Frances Wong, who was very familiar with the operation of CA. Moreover, the period that Sampson started the appointment was in the busiest time of year, there were a lot of tasks of design and manufacturing to achieve a strong end-of-year holiday sales. The most serious problems were that although Sampson had professional financial ranks and successful background, she did not work with line managers in a manufacturing setting. 2. Communication system The problem of communication system led to no one responded Sampson’s decisions. It was an ineffective way to announce the important changing of policies to executives through e-mail memorandum, because e-mail is a low powerful communication channel in business communication. Although Cabletronica generally used e-mail to communicate, it was not as well as at CA. While Wong, who was very familiar with the process of CA, indicated that e-mail was not an effective way to announce, Sampson still insisted her own idea. There is a communication...
Words: 1794 - Pages: 8
...FROM THE SOLUTIONS CENTER Solution Guide: Migrating from Brocade Enterprise Fabric Connectivity Manager to Brocade Data Center Fabric Manager Brocade DCFM simplifies infrastructure management with the performance and scalability required in the Brocade data center fabric, which connects applications to infrastructure in the majority of the world’s data centers. FROM THE SOLUTIONS CENTER SOLUTION GUIDE CONTENTS Introduction........................................................................................................................................................................................................................................ 3 Supported Firmware ...................................................................................................................................................... 3 Upgrade Paths ............................................................................................................................................................... 4 Migration Facts .............................................................................................................................................................. 4 Migration Overview ......................................................................................................................................................................................................................... 4 Planning.......................................................
Words: 6893 - Pages: 28
...commercial reasons. Electronic safety systems (in aviation) and more ergonomic seating are intended to improve passenger safety and comfort. -airplanes coaches and even taxis are equipped with good communication equipment. An airplane flies with the help of modern information technology equipment, which provides information ranging from weather, altitude and other information to the pilot to communication made during emengency by the pilot with other airplanes and air traffic control stations. In flight entertainment is also a product of information technology, video games, video films are examples. -buses and coaches and taxis, in many countries with develop tourism business; they are equipped with radio communication system as for various users. For example, the driver or the tour guide updates the Tour Company headquarters about the progress of the tour throughout the touring period. This communication ensures the safety of tourists Fast and easy Accommodation: specialisation and intelligent technology Technology on wireless communication systems - enabling voice, text and data communication among employees, managers, departments and guests is now being adapted by hotels. Comprised of intelligent system software and lightweight, hands-free or handheld communication devices, these systems allow hotel staff to deliver the best customer service. Examples of wireless communication solutions for the hospitality industry include: communication badges, food and...
Words: 414 - Pages: 2
...'Health Informatics' (HI) is the term used to describe the science of information management in health care and its application to support clinical research, decision-making and practice, Pearson C,and Severs M (1999). McCormick, Saba, (2001) state nursing informatics and information technology to be an integral part of the nursing information system and the nursing profession. Improving IT is an essential part of delivering patient centred care in the NHS. Ball M, Hannah K, Newbold S, (2005) state that the extent to which nurses use computers to assist them in performing complex and increasingly challenging duties is rapidly increasing. Within this assignment I will be discussing the introduction of the National Programme for Information Technology, its aim, along with the introduction of Picture Archiving and Communication Systems (PACS) which is one service which the programme aimed to deliver. The National Programme for Information Technology (NPfIT) is a national 6 billion pound programme implemented by the NHS to improve IT infrastructure and services. It began in 2000 and aimed for completion by 2010, aiming to introduce a set of new services to support the continued modernisation of the NHS (Anon,NHS, 2004). It is about supporting major improvements in care, by using technology to improve patients experiences, with information being available at the right time, in the right place, for the right person. Dr S Eccles (2006) stated the aim of the programme is to create...
Words: 2147 - Pages: 9
...The Road to Interoperability Merge PACS™ I Merge Cardio™ I Merge Hemo™ | iConnect® Access I iConnect Enterprise Archive St. Mary’s Hospital | Athens, GA Long-Standing Partner CUSTOMER PROFILE • St. Mary’s Hospital, located in Athens, GA, is a non-profit Catholic system whose mission is to be a compassionate healing presence in their community • St. Mary’s is a 199-bed facility that performs about 100,000 imaging procedures per year CUSTOMER CHALLENGES • Improve critical results delivery across the enterprise • Eliminate workflow challenges and decrease report turnaround time in cardiology department • Consolidate cardiology and radiol ogy PACS into one archive for easy image access via their EMR SUCCESS WITH MERGE • Customizable real-time worklists have improved results delivery and speed to treatment • Went from up to six days to one day for report-turnaround time with cardiology digital reporting • Consolidated silos and centralized storage so cardiology and radiology images could be accessed via their EMR and reliably stored in one location Since 2003, St. Mary’s, who performs about 100,000 imaging procedures per year, has selected five Merge solutions to help them address workflow challenges, improve report turnaround time, speed critical results delivery, and better execute image storage and management. “We believe that working with Merge for all of our enterprise imaging and interoperability needs helps St. Mary’s...
Words: 1416 - Pages: 6
...cross-linked satellites operating as a fully meshed network providing truly global coverage (including oceans, airways and polar regions). Iridium satellites are in a near-polar orbit at an altitude of 485 miles. The network is composed of 66 active satellites that fly in six orbital planes, each with 11 satellites per plane. Satellites circle the earth once every 100 minutes. ACARS is an Aircraft Communication Addressing and Reporting System otherwise known as Digital DataLink System. ACARS was first developed in the 1970’s. It is a point-to-point service that either sends air-to-ground messages or receives ground-to-air messages from the cockpit. ACARS via Iridium now gives Flight Departments the capability to communicate with the aircraft in their fleet all over the globe. ACARS is now a viable option via Iridium. Until now ACARS was only available by 2 different mediums. ACARS via Very High Frequency (VHF) communication is only available through line of site. ACARS via Inmarsat (Satcom) is only available over the populated continents and does not provide communications over polar routes. The cost of Iridium service is far less than that of Satcom and is available over oceans whereas VHF is not. This allows aircraft to access various services provided by ACARS Service Providers. Aircraft can now send a number of automatic reports (OOOI, engine oil pressure, position reports, fuel, and etc) using ACARS via Iridium. Pilots can request relevant information pertaining...
Words: 701 - Pages: 3
...Syllabus-MBA (Hospital Administration) PAPER – I: BASIC CONCEPT OF HEALTH -Code MHA 101 Concept of Health and Disease • Concept of health & disease and well being. • Natural history of disease and role of hospitals to offer various levels of care • Prevention aspect of diseases • Dynamics of disease transmission • Changing pattern of diseases • Concept of health indicators Preliminary Human anatomy and Physiology • Basic concepts of human anatomy • Basic concepts of human physiology Suggested Reading: Human Anatomy- Prof. Samar Mitra Human Anatomy- Prof. A. K. Dutta Text Book of Human Physiology- Dr. C. C. Chatterjee Common Pathological Conditions • Basic concepts of pathogenesis of common diseases • Basic concepts of interpretation of investigations reports Suggested Reading: Robbin’s Textbook of Pathology – Robbin, Cotran, Kumar Textbook of Microbiology – Ananantanarayan & Paniker Basic concepts of Pharmacology: Commonly used Medicine in a hospital, Narcotic drugs, use and abuse of drugs. Dispensing of medicine, Drugs store, drug stock / purchase of medicine, oxygen, I/V Fluid, Chemicals etc. Suggested Reading: Textbook of Pharmacology: Dr. K. D. Tripathi PAPER – 2: Hospital Based Healthcare & Its changing scenario-Code MHA 102 Overview of Hospital • Concept of Modern Hospital & Privatization in Health Sector • Public Sector Hospitals and Level of care / offered facilities ...
Words: 3303 - Pages: 14
...the different kinds of communication channels in organizations. Specify the things that managers should know about using these channels in order to maximize their managerial effectiveness. Page-261 Communication is the process of transmitting information from one person or place to another. The different kinds of communication are listed below: * Kinds of Communication: i) The Communication Process- Communication process displays the whole model of communication and its major components, which are discussed as follows: a. The sender- Sender is the person who thinks or actually builds a message which he wants to convey to another person. b. Encoding- The next step is to encode the message into verbal or symbolic form which can be recognized by receiver. c. Transmitting the message- Sender then transmits the message through various communication channels. d. Noise- Sometimes due to technical difficulties, the message is not properly conveyed to the receiver. These obstacles are known as noise. e. If the message is transmitted to receiver, the next step is decoding, in which the receiver translates the message into an understood message. f. Feedback to sender- It is the return message to the sender that indicates the receiver’s understanding of the message. ii) Formal Communication Channels- ...
Words: 696 - Pages: 3
...MMS – Semester – I (Core Subjects All Specialisations) Sr. No. | Subject | Teaching Hours | Assessment Pattern | | | | No. of Sessions of 90 minutes | No. of Sessions of 90 minutes per week | Contin uous Assess ment | Semeste r End Examina tion | Total Marks | Duration of Theory Paper | No of Credits | 1 | Perspective Management | 30 | 2 | 40 IA | 60 IA | 100 | 3 | 2.5 | 2 | Business Communicati on and Management Information Systems | 30 | 2 | 40 IA | 60 IA | 100 | 3 | 2.5 | 3 | Organisation al Behaviour | 30 | 2 | 40 IA | 60 IA | 100 | 3 | 2.5 | 4 | Financial Accounting | 30 | 2 | 40 IA | 60 IA | 100 | 3 | 2.5 | 5 | Operations Management | 30 | 2 | 40 IA | 60 IA | 100 | 3 | 2.5 | 6 | Marketing Management | 30 | 2 | 40 IA | 60 IA | 100 | 3 | 2.5 | 7 | Managerial Economics | 30 | 2 | 40 IA | 60 IA | 100 | 3 | 2.5 | 8 | Business Statistics | 30 | 2 | 40 IA | 60 IA | 100 | 3 | 2.5 | | | | Total No of Credits | | | 20 | UA: - University Assessment; IA: - Internal Assessment MMS SEMESTER – I (All Specialisations) Perspective Management (15 Sessions of 3 Hours Each) Sem I S. No. | Particulars | Sessions | 1 | * Management : Science, Theory and Practice - The Evolution of Management * Thought and the Patterns of Management Analysis - Management and Society : * Social...
Words: 3168 - Pages: 13
...[pic] A REPORT ON BUSINESS COMMUNICATION PROCESS OF BASIC BANK LIMITED MGT 242: Business Communication Prepared for Afrins Farid Faculty, School of Business Prepared by Syed Wahidur Rahman 10310423 Sabiqun Nahar 10310432 Nasrin Akter 08410021 Parvez Ahmed 10310371 MD. Mahtab Hossain 10310388 Kazi Arif Hossen 10310439 University of Information Technology & Sciences (UITS) April 09th, 2011 Acknowledgement: I would like to give thanks to those people who helped us to prepare this report and we are very much grateful to them for their cordial assistance, helpful co-operation and essential suggestion. At first we would like to express deep gratitude to our honorable course instructor Afrins Farid , Faculty, School of Business, University of Information Technology & Sciences (UITS), for her sincere guideline and valuable remarks, thoughtful comments and essential suggestions. She inspired us and gave us encouragement to complete this report. We would also like to express our gratitude to the all managers and employees of the organization, where we have gone to collect information for preparing...
Words: 3420 - Pages: 14
...Question 1 Importance of Communication in an Organization Communication is one of the basic functions of management in any organization and its importance can hardly be overemphasized. It is a process of transmitting information, ideas, thoughts, opinions and plans between various parts of an organization. It is not possible to have human relations without communication. However, good and effective communication is required not only for good human relations but also for good and successful business. Effective communication is required at various levels and for various aspects in an organization such as - For manager – employee relations: Effective communication of information and decision is an essential component for management-employee relations. The manager cannot get the work done from employees unless they are communicated effectively of what he wants to be done? He should also be sure of some basic facts such as how to communicate and what results can be expected from that communication. Most of management problems arise because of lack of effective communication. Chances of misunderstanding and misrepresentation can be minimized with proper communication system. For motivation and employee morale: Communication is also a basic tool for motivation, which can improve morale of the employees in an organization. Inappropriate or faulty communication among employees or between manager and his subordinates is the major cause of conflict and low morale at work...
Words: 1199 - Pages: 5
... Master of Technology in Software /Knowledge Engineering and Enterprise Business Analytics Table of Contents. MTECH ADVANCED ELECTIVES 1. INTRODUCTION. 1.1 Overview. 1.2 Courses. 1.3 Assessment. 1.4 Elective Selection Process. 2 2 2 2 3 3 2. SCHEDULE FOR ADVANCED ELECTIVES OFFERED DURING SEMESTER II 2014/2015. 2.1 MTech SE and KE Students. 2.2 MTech EBAC Students. 5 5 9 3. CURRICULUM. 12 4. DESCRIPTION OF COURSES. 4.1 Department of Electrical & Computer Engineering. 4.2 School of Computing. 4.3 Institute of Systems Science. 4.4 Department of Industrial & Systems Engineering. 4.5 Division of Engineering & Technology Management. 12 15 23 31 32 34 ATA/SE-DIP/TS-11/V1.34 page 1 of 35 Master of Technology in Software /Knowledge Engineering and Enterprise Business Analytics MASTER OF TECHNOLOGY Advanced Electives 1. INTRODUCTION 1.1 Overview All students that expect to have passed four core courses and eight basic electives after completing the scheduled examinations in November, and also have or expect to pass their project/internship, will be entitled to commence their Advanced Electives in NUS Semester II 2014/2015, which starts on 12 January 2015. However, it should be noted that a student’s registration for the Advanced Electives will be withdrawn if they either: 1. 2. 3. 4. 5. Fail any elective examination in November. Do not successfully complete their project/internship. For SE/KE Students: Do not achieve a CAP of at least 2.8. For EBAC...
Words: 15607 - Pages: 63
...Course Leader: Prateek Kumar What is I.T. * What includes in I.T.? * Why I.T. is important? * Why I.T. is important for Managers? * What is an I.T. Application? * Why I.T. applications are important for Managers? Chapter 1 and 2 Computers and Computer Organization Chapter 1 * What is a Computer? * Two basic components of a Computer System * Hardware and Software * Difference between the two basic components * Types of Computer * Analog, Digital and Hybrid General Operations of a Computer System * Interfacing * Inputting * Storing * Processing * Outputting * Controlling Basic Organization of a Computer System * Arithmetic and Logical Unit (ALU) * Arithmetic functions * Logical functions * Primary Memory vs. Secondary Memory (Storage) Potential Exam. Questions * What is a computer? What are the different types of Computers? * Differentiate between Analog and Digital Computer. * Differentiate between Hardware and Software. * What are the general operations of a computer system? * Explain the basic organization of a computer system. * Differentiate between Primary and Secondary Memory. * Why I.T. is important for Managers? Chapter 3, 5, 6 and 7 Classification and components of Computers * Classifications of Digital Computers * Super Computer * Mainframe * Minicomputer * Workstations * Microcomputers * Portable Computers ...
Words: 1179 - Pages: 5
...Systemic Family Therapy Basic Concepts of Systems Theory and Cybernetics Family Therapy or Relationship Therapy? Summary Chapter 2: The Historical Perspective Planting the Seeds: The 1940s Cybernetics Development of Interdisciplinary Approaches Gregory Bateson Putting Down Roots: The 1950s Bateson (Continued) The Double-Bind Hypothesis Nathan Ackerman Murray Bowen Carl Whitaker Theodore Lidz Lyman Wynne Ivan Boszormenyi-Nagy John Elderkin Bell Christian F. Midelfort Overview of the 1950s The Plant Begins to Bud: The 1960s Paradigm Shift The MRI Salvador Minuchin Other Developments Blossom Time: The 1970s Psychodynamic Approaches Natural Systems Theory Experiential Approaches Structural Approaches Strategic Approaches Communication Approaches Behavioral Approaches Gregory Bateson Connecting and Integrating: The 1980s Other Voices The Limits of History Controversy, Conflict, and Beyond: The 1990s The Feminist Critique Family Therapy and Family Medicine Integration and Metaframeworks Managed Care The Twenty-First Century: Continuing Concerns and Emerging Trends Summary Chapter 3: The Paradigmatic Shift of Systems Theory A Cybernetic Epistemology Recursion Feedback Morphostasis/Morphogenesis Rules and Boundaries Openness/Closedness Entropy/Negentropy Equifinality/Equipotentiality Communication and Information Processing ...
Words: 954 - Pages: 4
