...Decision support systems and Business Intelligence: an overview Contents Course introduction 1–3 Module one objectives 1–3 Use of Study Guide 1–3 Suggested study schedule 1–4 Readings 1–4 Changing business environments and computerised decision support 1–4 Managerial decision-making 1–5 Computerised support for decision making: systems and technologies 1–5 The systems 1–5 The technologies 1–5 A framework for decision support 1–6 Management science 1–6 Concept of decision support systems & business intelligence 1–7 DSS – BI connection 1–7 Course plan and themes 1–7 Conclusion 1–8 Course introduction This first module aims to provide an overview of the topic and provide the broad backdrop into which the other modules will fit. Today’s business environment is constantly changing, and it is becoming more and more complex. Private and public organizations are required to respond quickly to changing conditions; be it government regulations or informed customers or market conditions. This requires organizations to be agile and to make frequent and quick strategic, tactical, and operational decisions. Making such decisions may require considerable amounts of relevant data, information, and knowledge. Processing these, in the framework of the needed decisions, must be done quickly, frequently in real time, and usually requires some computerized support. This course is about using business intelligence as computerized support for managerial...
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...The MPEG-7 Description Standard1 Nina Jaunsen Dept of Information and Media Science University of Bergen, Norway September 2004 The increasing use of multimedia in the general society and the need for user-friendly effective multimedia retrieval systems are indisputable. The fact that effective retrieval is reliant on complete and thorough description (among other things) is also fairly agreed upon. Various standards for the description of multimedia are being developed and some exist already. Typically such standards tend to be specialised for certain applications or domains leaving only a few representing general-purpose multimedia description. As of today, the MPEG-7 seems to be recognised as the most complete general-purpose description standard for multimedia. Whether the MPEG-7 multimedia description standard qualifies as an appropriate general-purpose description standard and is compliant with the requirements of such a standard is a discussion beyond the scope of this thesis. MPEG-7 is an ISO/IEC (International Standards Organization/International Electro-technical Committee) approved standard developed by MPEG (Moving Picture Expert Group), a working group developing international standards for compression, decompression, processing, and coded representation of audio-visual data. The standard was initialised in 1996 and it represents a continuously evolving framework for standardising multimedia content description. In the context of this thesis the proposed MPEG-7...
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...with decision which occur frequently and can be anticipated. MANAGEMENT Management has been defined in a variety of ways, but for our purpose it compromises the processes or activities that describes what managers do in the operation of their organization; plan, organize, initiative and control operations. INFORMATION Data must be distinguished from information. Data are facts and figures that are not currently being used in decision process. Information consist of data that have been retrived, processed or otherwise used for informative or inference purposes, arguments, or as a basis for forecasting or decision making. SYSTEMS A system can be described simply as a set of elements joined together for a common objective. The system concept of mis is therefore one...
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...of the Current State of Technology With the increasing demand for up- to- date, correct and relevant information in the business world, it is crucial for each business to take advantage of breakthroughs in information technology specifically in the field of information systems. Information generated is used by decision makers to gain competitive advantage against competitors and to take advantage of opportunities to increase business performance, effectiveness and efficiency. One of the several information systems which are considered to be of the great help for managers in decision making is the decision support system. Decision Support System (DSS) combines models and data in an attempt to solve semi- structured and some unstructured problems with extensive user involvement. With correct gathering and manipulation of data, DSS can provide several alternative solutions which in turn can lead to correct decision making. Today, there are many companies adopting decision – support systems and data mining software not only in the U.S. but also in the Philippines. However, there is limited literature on companies in Iloilo City adopting this technology. For this reason, the proponents saw the need to study the process of one company in Iloilo City where this type of information system can be adopted. That company is Westvis Marketing Corporation. Westvis Marketing Corporation (WMC) was founded by Mr. Honesto Tomas Hsia on April 2011. Mr. Hsia was a former managing partner in...
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...(SIRI) * Analyzes input and builds a response * Must think about: * Speech-phonology * How words are formed-morphology * How sentences are formed-Grammar syntax * What do words and sentences mean- Semantics * How does context affect language?- Pragmatics * Speech Recognition * Robotics and Sensory Systems * Visual Recognition * Ie. Baxter folding shirt * Used by customs * Intelligent Computer Aided Instruction * Neural Computing * Build software and hardware systems that simulate the working of the brain through neurons. * Mimics brain connections * Neural connections are like a network INSERT NOTES FROM NOTEBOOK DSS: Bounded Reality- related to satisficing. Humans have a limited capacity for thinking- but rationality might...
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...Definition: An information system can be any organized combination of people, hardware, software, computer networks and data resources that stores and retrieves, transforms, and disseminates information in an organization. Roles of IS in Business: There are three fundamental reasons for all business applications of information technology. They are found in the three vital roles that information system can perform for a business enterprise. Support of its business processes and operations. Support of decision making by its employees and managers. Support of its strategies for competitive advantage. Trends in IS: The business applications of information systems have expanded significantly over the years. Data Processing (1950s – 1960s): Electronic data processing systems which includes transaction processing, record keeping, and traditional accounting applications. Management Reporting (1960s – 1970s): Management information systems that include preparation of management reports of pre specified information to support decision making. Decision Support (1970s – 1980s): Decision support systems include interactive ad hoc support of managerial decision making process. Strategic and End User Support (1980s – 1990s): o End user computing systems: Direct computing support for end user productivity and work group collaboration. o Executive information systems: Critical information for top management. o Expert Systems: Knowledge based expert advice for...
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...AN INTRODUCTION TO PCI-DSS COMPLIANCE Author: Nicholas Henry April 2016 Table of Contents 1. Abstract 2. History 3. PCI-DSS Overview 4. Understanding PCI-DSS Compliance 5. Achieving PCI-DSS Compliance 6. PCI-DSS in the IT Department 7. Negatives of PCI-DSS 8. Positives of PCI-DSS Abstract Around the world, consumer migration from traditional cash and check payments to electronic payment methods such as credit, debit or bank transfers continue to grow. In 2009 a survey discovered that less than 37% of all payments are now made using cash or check. While there are many benefits to this, there are also significant new issues introduced as a result. As customers use electronic payment methods, there is an expectation of security for the cardholder’s identity and payment information. With all the recent data theft and security breaches, this is becoming a significant issue. To ensure the protection of consumer information, the Payment Card Industry, or PCI, developed a set of data security standards (DSS) that merchants and financial service providers must maintain to be able to process debit and credit cards. While PCI does not manage compliance or impose consequences for non-compliance, individual card associations may initiate financial/operational penalties to businesses that are non-compliant...
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...information. This is calledthe Management Information Service that includes the software to run the databases, the decision support system, and they also have applications that can run the department of the business more efficiently. These systems (management information systems) provide the department employee with the information to run his operations. It also supports the planning, effective resource management; it will enhance customer service, and promote communications. Decision Support Systems Decision Support Systems (DSS) is an interactive computer system that will obtain data from a wide range of sources, for the business purposes. DSS applications are systems that help personal...
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...Application of DSS to Traffic Management Table of Contents Table of Figures ............................................................................................................................................. 1 Table of Tables .............................................................................................................................................. 1 Introduction .................................................................................................................................................. 2 Framework and Infrastructure...................................................................................................................... 3 MODELLING AND APPLICATION OF DSS TO TRAFFIC MANAGEMENT .......................................................... 8 MSTEM By (Hasan, 2010) .......................................................................................................................... 8 Fuzzy Logic Application by (Almejalli, Dahal, & Hossain, 2006) .............................................................. 12 MultiAgent Modelling by (Ossowski, et al., 2005) .................................................................................. 15 Conclusion ................................................................................................................................................... 18 References .........................................................................................................
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...FedEx FedEx is a company that provide logistical service. The company is well-known for transportation, e-commerce and business services. Reason behind succeed of the FedEx company has always been efficient information system. The business process will be discussed in the section of How FedEx deliver parcels. Company Mission and Goals “FedEx Corporation will produce superior financial returns for its shareowners by providing high value-added logistics, transportation and related business services through focused operating companies. Customer requirements will be met in the highest quality manner appropriate to each market segment served. FedEx will strive to develop mutually rewarding relationships with its employees, partners and suppliers. Safety will be the first consideration in all operations. Corporate activities will be conducted to the highest ethical and professional standards (FedEx, n.d.).” Company History According to FedEx, the company was originally founded by Frederick W. Smith; known as the chairman, president, and CEO of FedEx Corp. In 1965, it was during the process of writing the term paper; Smith got the ideal for FedEx. His term paper discusses leading organisations’ problem in the information technology sector. He also stressed on the point where most airfreight shippers did badly delivering urgent shipments because relying on passenger route systems. To solve the problem, Smith proposed a specific system to deliver time-sensitive shipments. On the...
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...Questions Chapter 1 Q1) What is marketing research? Marketing research is gathering and analyzing data to help make marketing decisions. Q2) What is the relationship between the marketing concept and the existence of marketing research? Marketing concept means that the company only introduces what consumers need and want. To know what consumers need and want you should apply marketing research. Q3) What is the importance of marketing research? The importance is to study the change of the external environment and the continuous change of people’s tastes to make better marketing decisions. Q4) What are the 3 roles of marketing research 1) Descriptive role 2) Diagnostic role 3) Predictive role Q5) What is the relationship between marketing research and the marketing environment? Marketing research aims to study the marketing environment to make better marketing decisions rather than using judgments. Q6) What are the types of marketing research? 1) Applied: to better understand the market (Specific) 2) Basic: To expand knowledge (General) Chapter 2 Q7) List the different steps of the market research process? 1) Identifying the problem, objective, and hypothesis 2) Creating the research design 3) Creating the research method 4) Selecting the sampling procedure 5) Collecting data 6) Analyzing the data 7) Writing the report 8) Follow-up Q8) Briefly define each step, what are the major...
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...decision making? 4 1.2 - What is a Decision Support System? 4 2- Literature Review 6 2.1 - DSS in the technical support world 6 2.2 - Important attributes of a Decision Support System 6 2.3 - Capabilities offered by DSS 7 3- Discussion and Analysis: 9 3.1 – How is technical support and Decision support linked together? 9 3.2 – Technical Support and Decision Support Systems 9 4 - DSS implementation: 11 4.1.- Implementation Strategies 11 4.1.1.- Divide the project into manageable pieces 11 4.1.2.- Keep the solution simple 11 4.1.3.- Develop a satisfactory support base 11 4.1.4.- Meet user needs and institutionalize system 12 4.2 - A real-life case on how a company implemented and integrated a decision Support System. 13 3Com ASSIST Customer service web site 13 Speeding problem resolution 13 Minimum development and maximum benefit 14 Quick Resolution 14 4.3.- Support delivery process 15 4- Conclusion 17 References 18 Abstract In today’s world, business is rapidly evolving and there’s a greater need to make better-informed decisions using the fast flowing and wide variety of information available. This paper is about how Decision Support Systems (DSS) contribute positively to technical support department in different organizations and how managers across several industries use a DSS to assist in tactical decision-making. We discuss what a DSS is and how it plays a significant role in managerial decision-making. Computer-based information...
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...European Journal of Marketing 29,1 8 Received June 1994 Information systems in marketing Identifying opportunities for new applications Jari M. Talvinen Helsinki School of Economics and Business Administration, Helsinki, Finland Introduction Over the past three decades, subtle changes in the theory and practice of marketing have been fundamentally reshaping companies. These changes have also been evident in marketing and management related information systems. More and more, companies are faced with the need to control an ever larger and rapidly changing marketing environment. The information processing requirements of companies are expanding as their competitive environments become more dynamic and volatile[1]. To handle the increasing external and internal information flow and to improve its quality, companies will need to take advantage of the opportunities offered by modern information technology (IT) and information systems (IS). Managing marketing information by means of IT has become one of the most vital elements of effective marketing. By collecting and sharing marketing information and by using it to promote corporate and brand image, IS offer new ways of improving internal efficiencies of the firm. Information systems allow dynamic marketing communication between personnel in corporate planning, accounting, advertising and sales promotion, product management, channels of distribution and direct sales. Information technology-based marketing information systems...
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...ABC Complete Kitchens Inc. current environment is extremely competitive and active. The technological advancement is a very significant component of the current business environment. The information management system, e-business options and decision support system are some technologies that are used by the companies. The information management system refers to managing any type of information within the organization through the use of effective technologies that varies according to the industry. Managing information helps the company to develop and improve the decision making process. The information management system provides valuable material to the users in order to update the database efficiently providing a current an accurate status of the business. It is also helpful to offer diverse e-business options that may increase the information effectiveness in the company. The decision support system is also crucial to enhance the effectiveness of the organization in this technological development business environment. By using an information management system employees are able to obtain data, analyze it and send the information to the respective people within the organization in an effective manner. The information management system is an effective tool to establish any procedure and regulate all the activities or processes that occurred in the company. The management of ABC Complete Kitchens also requires an information management system (IMS) to develop it technical system...
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...IT190-02 Key Assignment Tarris Walls CTUO IT190-2 Introduction to IT Professor Vandercreek June 22, 2015 Table of Contents Section 1: Information Systems Overview 3 Section 2: Information Systems Concepts 6 Section 3: Business Information Systems 9 Section 4: System Development 12 Section 5: Information Systems and Society 13 References 14 Section 1: Information Systems Overview The organization I would like to use in this project, is my own organization. Currently my organization is a tier 2 wireless service provide, serving the Mississippi, Memphis, and Sun Coast’s markets. Along with wireless voice and data services, my organization also provides fiber to home services, which include data, voice, and video services and business class services throughout the markets in operates in. In addition to the above services, my organization also just completed construction on the regions first Tier3 Plus data center, opening its portfolio up to a number of hosted solutions. A service provider like the organization I work for has to take a unique approach in the selection of its information systems (IS). Because my organizations operations span from customer facing store fronts, to large data center operations, the selection of a single information processing solution is almost impossible. We utilize many different information processing solutions often tied into each other, and dependent on each other to accomplish my organizations goals. We currently...
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