A. The given scenario describes the daily struggles one might face as an HIM Manager or Supervisor. The individual discussed in this scenario is actually a very recently hired HIM manager for a rural hospital in the area. There are is a couple different approaches I would take in order to handle this situation to the best of my ability. The 1st step I would take is to look at the current individuals I am managing, and overall analyze their position at the hospital. I need to be fully aware of their exact duties, and analyze in detail things about each position. The 2nd step I will need to do is look at the outpatient clinic position, and see exactly what is required for this clinic. Next I will need to make a decision on who will be the best candidate to fulfill this position based on the overall work requirements, and qualifications needed for this position. I need to make a decision that overall positively affects both the hospital, and new outpatient clinic.
A1. The hospital in this scenario is located in a rural setting. The hospital has recently purchased a small outpatient clinic that is approximately 50 miles from the hospital. Currently about 20-30 patients are seen daily by one provider at the clinic. The hospital does have a contract with several different businesses to provide care for workers injured at work. So let’s analyze my current staff: * 3 coders who take care of the hospital coding (1 of these coders does the coding for the outpatient clinic attached directly to the hospital as well) * 1 front office employee- this employee answers phones, takes care of patient paperwork, filing, etc. * 1 employee at the outpatient clinic that handles billing, coding, front office duties, and is attending college as well to get her RHIT certification
A2.
a. Code look-up software:
This is software that is put into place to help coders