...“Career Interests Profiler and Competencies Activity” Edward Howell BCOM 275 4/22/13 The Career Interests Profiler showed me some interesting career possibilities, none of which are related to the degree I’m perusing, but it’s nice to have options. The Competencies Activity helped label personal attributes I know I do well, and helped me identify some personal opportunities I have. The strengths that were identified in the Competencies Activity were attributes like being innovative, researching, taking initiative, adapting to change, and so on. Though it didn’t label the opportunities, the process helped me think of a few personal areas that call for improvement. One of which is organization. Critical thinking involves keeping your thoughts, notes, and studies organized. Knowing that I struggle with organization helps me put more focus on organizing my life, especially activities that call for critical thinking. For example, writing the paper on “Demonstrative Communication” has called for some research, which I do well, but organizing the research from our text, and online, calls for some organization skills, which I struggle with. By making an outline, or spider graph, to organize my thoughts, I’ve found ways to help me organize my thoughts, notes, and research. The exercise also identified a strength that has helped me throughout my work history, and schooling. I feel that I’m a creative person, and very innovative. I often come up with ideas...
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...Effective Communication in the Face of a Crisis Ann Ziegler BCOM/275 Week Four Marquetta Duke Effective Communication in the Face of Disaster On August 5, 2010, a copper mine in Chile was the scene of a disaster. Thirty three workers were trapped in the copper mine, as a result of a cave-in. The miners had to endure months of unbearable conditions in the mine while the rescue workers tried numerous approaches to save them (University of Phoenix, 2010). When accidents such as this occur, leaders must effectively communicate and people must receive communication to answer questions, avoid chaos and panic. This paper describes the communication and audience considerations required as a result of the copper mine collapse. The copper mine collapse in Chile is recorded in history with a happy ending, since all of the workers were rescued. Since the rescue took 69 days, leaders had to ensure that proper and effective communication was provided to the worker’s families and company employees (BBC News, 2011). Any time a disaster or accident of this magnitude occurs, further danger or damage can result unless the leaders, company and government take steps to control the flow of information. A coordinated strategy must be communicated to the media, rescue workers and leaders to ensure that efforts yield the best outcomes. A lack of communication could potentially result in deaths, panic, and chaos. Inappropriate or erroneous communication...
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...Preference for Career Plan Building Activity BCOM/275 January 14, 2013 Glenn Shivers University of Phoenix Establish the ideal work culture, as an employee within an organization, there are several appropriate channels for effective communication to consider. Employees communicate with others face-to-face, formulating an e-mail, conducting, or participating in a departmental meeting daily in the workplace. An employee should first consider adapting to the environment. They can start to show sensitivity for the needs of other employees around them. Furthermore, when effectively communicate with others individuals, it is important to have a polite, positive attitude, consisting of bias-free language, and certainty. The body language should show determination and strength. Direct eye contact is necessary, in addition, to show excitement and confidence. These factors are an excellent way to establish credibility as a team member at an organization. The survey conducted in class for Career Plan Building Activity for Work Culture. The results of the strengths to effectively communicate as an employee in the workplace, was surprising. The strengths appeared to have a higher score in organization, strategy, and innovation. On the contrary, strengths scored lowered in the areas to deliver results, following instructions and goal focus. Regard to the strengths scored lower, consider the various steps. First, ask questions, takes notes, conduct research, and include other...
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...BCOM/275 Final Exam Thank you. Your responses have been recorded. Exam Started Exam Completed Answers Correct Score Confirmation # 11/01/2011 (08:23 AM) 11/01/2011 (10:43 AM) 17/33 51.52% 19123628 Submission Instructions Please submit a copy of this summary results page to your instructor through the Assignments section of the classroom. To take a screen shot of your summary results, press the <Print Screen> or <Prt Scr> key in the upper-right hand corner of your keyboard, open a new document in Microsoft Word, then press <Ctrl-V> to paste the screen shot into your document. Save the document to your desktop, then click on the Assignments tab and find your assignment under the current week. Once found, select the Assignment Title to bring up the Details page. In order to submit the document to your instructor, simply click the Browse button and select the word document you have saved to your desktop. Document status will show Submitted to faculty as confirmation that your submission was successful. Note: Your quiz results, along with additional feedback if available, will post to your individual forum, but you are still responsible for submitting a screen shot to the Assignments section in order to receive credit. If you experience technical difficulty with posting of exam results, please contact Technical Support for assistance. Technical Support can be reached at 1-866-334-7332 and is available 24 hours a day, 7 days a week. Copyright...
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...INDIVIDUAL PAPER: ASSIGNMENT 1.1 BCOM/275 NOVEMBER 22, 2011 JULIA MORGAN INDIVIDUAL PAPER: ASSIGNMENT 1.1 One of the many misunderstandings I experienced when communicating with someone else at work was for a monthly meeting, which started 30 minutes later than original start time. Who was the sender? UDM office. Who was the receiver? Primary and Alternate Point of Contact. What was the message? Change start time of meeting. What channel was used to send the message? Work phone message. What was the misunderstanding that occurred? The Primary Point of Contact checked the work phone message but did not let me know that the monthly meeting start time was 30 minutes later. How could the misunderstanding have been avoided? The Primary Point of Contact could of told me verbally right after checking the message or left me a note or e-mailed me the message. The role of the sender was supervisor and receiver was worker. What did I learn about the communication process from this activity? Communication can be sent in many different ways. What seemed to be the main causes of the misunderstandings? Not relaying the message to the individual who is attending the meeting. Another misunderstanding I experienced when communicating with someone else at work was a briefing date change. Who was the sender? Supervisor. Who was the receiver? Me. What was the message? Briefing date change. What channel was used to send the message? E-Mail. What was the misunderstanding...
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...Pro Side of Debate Joey Valtierra BCOM/275 Gloria Doucette 27Jan2015 There are numerous reasons that the marijuana should be legal, since 1970 when marijuana was labeled a schedule 1 controlled substance by congress there have been 23 states that have legalized marijuana for medical use (2015, January 13). Doctors and nurses have noted that medical marijuana use is less expensive, more effective, and less toxic on the body. While working with aids and cancer patients doctors have noted that medical marijuana has increases patients appetite, reduce pain and nausea. The medical use has been well documented by doctors and nurses (2008, June 17). If marijuana was legal it would put hundreds of street drug dealers out of business and allow the state to collect tax on drugs that are being sold. Legal marijuana would lead to less arrest, if there were less arrest that means less people in jail witch in turn would result in less money being spent by the state and federal government prosecuting criminals for a crime that is now legal. The state would also save money in prison there would be less inmates to house and feed. With police not having to pursue marijuana sales and users that would allow officers more time to spend trying to catch violent criminals, rapist, and thieves. Marijuana being sold in controlled environments can be controlled more than on the streets. Any person buying marijuana on the streets can buy as much as they want with the right...
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...Cultural Evaluation - Japan Andrea Midy, LaToya Young, Megan Masini, Walter Overton, Mona Laventure BCOM/275 March 3, 2013 Robert Balcerzak Cultural Evaluation - Japan Japanese culture is very diverse from that of American culture. Japan is a country with approximately 125 million people packed very tightly in a small area. By nature they are an introverted people and are generally not receptive to people outside of their culture. Much like in India, Japanese business relies heavily on loyalty and established relationships. Comparing Japan to that of the United States and how we interact culturally is like comparing apples to oranges. One of the biggest differences culturally is how we conduct business. In Japan, business cannot be conducted until after business cards, called meishi, have been exchanged. By contrast in the United States we often give business cards either at the start or end of a business meeting with no prescribed time frame. We often will make notes on our business cards, such as where or when we received and some important fact that we wish to remember about the giver. In Japan, it is unconscionable, to even think of writing on a card handed to you. Culturally, it is an offense to the giver. You must commit the name and title of the individual to memory in order to show good face and respect to the owner of the card. I wanted to show in the above comparison how different we are from Japan in our business dealings. They are very formidable...
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...Assignment 1.1 Tangi Johnston BCOM/275 12/1/14 Timothy Williams Assignment 1.1 Misunderstanding 1 Directions: Think of a misunderstanding you experienced when communicating with someone else at work, home, or school. Then fill in the blanks of the chart below. |Who was the sender? manager | | |Who was the receiver? Me | | |What was the message? That money was missing out of my drawer and if it's not found then I’m fired. | | |What channel was used to send the message? It was a direct verbal communication. | | |What was the misunderstanding that occurred? That she blamed me. All the cashiers share drawers. This was a seasonal position. | | |How could the misunderstanding have been avoided? By them watching the video after they asked everyone who use that register that day if | | |they took the money. | | Bring your completed chart to class for sharing in small groups. After each group member has shared his or her example with other group members, answer the following questions: 1. What did you learn about...
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...1 Communication Process Model Jeff Berntgen BCOM/275 10/31/2014 Lloyd Krieger 2 Misunderstanding 1 ------------------------------------------------- Who was the sender? | ------------------------------------------------- Coworker | ------------------------------------------------- Who was the receiver? | ------------------------------------------------- Client | ------------------------------------------------- What was the message?------------------------------------------------- | ------------------------------------------------- System requirements for successful navigation of company online portal | ------------------------------------------------- What channel was used to send the message? | ------------------------------------------------- Verbal, over the phone | ------------------------------------------------- What was the misunderstanding that occurred?------------------------------------------------- ------------------------------------------------- ------------------------------------------------- | ------------------------------------------------- The client was unable to navigate the system, and did not understand the system requirements or the terms the support analyst was using. | ------------------------------------------------- How could the misunderstanding have been avoided?------------------------------------------------- ------------------------------------------------- ------------------------------------------------- ...
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...Demonstrative Communication Ellita Henderson BCOM/275 June 28, 2014 Thomas Baine Demonstrative Communication “While there are approximately 6,800 languages in the world, people don't just communicate using "words." It is estimated that only seven percent of communication is composed of words, 38 percent is tone of voice, while 55 percent is physiology. This 93 percent is known as demonstrative communication or nonverbal communication” (Manero). Communication is one of the most important aspects of life from birth. But what is communication? Communication is defined as the process of sending and receiving information. The key to effective communication is shared understanding of the information. More accurately, the definition of communication is a shared understanding between the sender and the receiver of the message sent. Whether it is a teacher talking to a classroom full of students, an employer interviewing a potential employee via web conference or a mother texting her child, communication can happen using several different methods. To effectively communicate, you must first have a sender and a receiver followed by a message and a channel, means by which you send the messaging. Communication channels can vary from face-to-face, email, text – even Morse code and sign language are both considered to be very effective forms of communication. As important as it is to communicate, it is equally important to assure your messaging is clear and precise. Unless...
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...Running head: DEMONSTRATIVE COMMUNICATION PAPER Demonstrative Communication Paper Juliana Bendetti BCOM/275 October 21, 2014 Danny Perez Demonstrative Communication Paper Demonstrative communication is a nonverbal way of send and receive messages. Things that everyone does all the time, throughout their days without realizing it. Nonverbal communication, as the name stated, is a message unwritten but "spoken" by facial expression, body language, tone of voice, etc. This demonstrates how someone feels without saying anything. Though harder to manage and understand, demonstrative communication can have a greater and longer-lasting impression than verbal communication ("Effective and Ineffective Communication", n.d). Like any other type of communication, this can be effective or ineffective while also positive or negative for both the sender and receiver; this is meant to emphasize verbal communication Demonstrative communication The effective communication is successful to the sender and receiver; this means that both understood the message. In order for the interviewer have a good first impression, a person has to dress nicely and being confident on a job interview, and that may increase the chances of being hired. Another example would be, when someone is doing something that is not accepted by the other person, the facial expression says everything, like eating something that the other party does not like. Ineffective communication occurs when the message...
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...Demonstrative Communication Brian Poole BCOM/275 03/17/2014 Demonstrative Communication The following paper has been designed to effectively explain the pros and cons of effective Demonstrative Communication. According to Answers.com (2014) the definition of Demonstrative Communication is “nonverbal and unwritten communication and involves such things as facial expressions, tone of voice, body language.” “Research estimates that body language, including facial expressions, account for 55 percent of all communication.”(N. Nayab, 2011). Whether interviewing for a new career, being interrogated by a police detective or a mother in law, the human body will speak volumes louder than words. A simple crossing of the arms can imply that the receiver is non-receptive. Knowing these body scanning clues can truly be beneficial, although in certain ways tend to be negative for both the sender and receiver of the message. Benefits of Demonstrative Communication. Understanding and demonstrating effective communication techniques can benefit the sender, in the areas of reading and evaluating the receptiveness of the receiver. The sender would know when to make an adjustment in the speech, even the tone in which it is being presented. A prime example would be of a motivational speaker. Motivational speakers present their informative and personal experiences to large crowds of people to motivate them to be better...
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...Demonstrative Communication BCOM / 275 Demonstrative Communication Demonstrative communication is the act of communicating without using verbal or written words. Some people might think that verbal or written communication is the most commonly used form of communicating but studies have shown this not to be true. Albert Mehrabian (Mehrabian & Weiner, 1967) found that 55 percent of the meaning people send is contained in facial expressions, 38 percent of the meaning is contained in voice, and only 7 percent of the meaning is contained in the actual words. Non-verbal actions can tell a whole story. Non-verbal actions include facial expressions, body language including posture, gestures, and eye contact to name a few. In the early 1900’s silent films became very popular. In these films the viewers, or receivers, simply watched the actor’s expressions and actions listed above and were able to understand and enjoy the storyline. We continually send non-verbal communications, many times without even knowing it. This can be something as simple as continually looking at your watch while sitting in a meeting. By looking at your watch you are letting others in the meeting know that you have somewhere else to be, something else to do, or are just ready for the meeting to conclude. This action could be deliberate or you might be sending this message and not even realize it. Facial expressions such as smiling and frowning are very common tells also. If a person...
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...DEMONSTRATIVE COMMUNICATION M. Cald BCOM 275 University Of Phoenix July 9, 2014 To start off you must first define the term communication. Communication is the effective exchange or words and thought between two or more people, a Sender and a Receiver. It can take many different forms whether it is that of a written note, verbal or sometimes just body language. How a message is delivered can sometimes be just as important as the message itself. The message has to be encoded by the sender in such a way the receiver or recipients can understand the information that is being transmitted to them. It is then up to the receiver to decode the message so that it is clear to them. The transmission of the message is the next step in the process. There are four types of communication and they are written, verbal, non-verbal, and visual. If the message it to be sent electronically it should be on a universal format so that both parties can open the document and it should be written in the proper style as to speak to your receiver, this can be tricky on email and written text as body language does not transmit in words as easily as it does when one is face to face with the other party. Or you have the phone where they can hear your voice but cannot see you. This is when tone is the most important. The person listening only has the tone of your voice to judge your mood or read you. You also have face-to-face communication. This is the best form of a personal...
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...Miscommunicating in the Workplace BCOM/275 05/21/2012 Steve Hynds Miscommunication and misunderstandings happen all the time in the home, workplace and even when we are in our favorite store. Today I am going to focus on a few examples of miscommunications and misunderstandings that I have experienced in the workplace. At times the miscommunication could be at the fault of the sender or receiver with the misinterpretation of the message delivered or received and other times it could be that the information given is correct but it is not used for its intended manner. Example 1: Misuse of Correct Information In one of my positions at a major bank, I was a telephone (the channel) support representative for the branches. I had a caller (the receiver) ask me (the sender) a basic policy question about how to stop a direct deposit from going into an account incorrectly. I advised him that he needed to contact the appropriate department and also gave him the phone number to complete this task (the message). Several weeks later his manager happened to get me on the line. She was calling in because of the actions of this employee based on information he received from my department. I was able to verify that it was me that spoke to him and asked her to simply ask me the same question because the policy is the policy and my response should be the same regardless. The question was the same and my response was the same but the banker had taken the correct information and...
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