...BCOM275 Week 1 Assignment 1.1: Communication Process Model Directions: Think of a misunderstanding you experienced when communicating with someone else at work, home, or school. Then fill in the blanks of the chart below. First Misunderstanding Experienced: |Who was the sender? | The sender of the message was my manager. | |Who was the receiver? | I was the receiver | |What was the message? | I was given directions by my manager on how to get to our | | |new work location. | |What channel was used to send the message? | I was personal given verbal instructions – face to face. | |What was the misunderstanding that occurred? | I did not get the directions correct, which lead me get | | |lost and arrive at to work at the new location 1 hr. late. | |How could the misunderstanding have been avoided? | I should have asked my manager to be more specific and | | |clarified any uncertainty to avoided getting lost. | Bring your completed chart to class for sharing in small groups. After each group...
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...sent between a sender and a receiver. This message consists of the thoughts, feelings, beliefs, emotions and ideas of the sender. The message can be transmitted in many ways such as words, sounds, body language and other behavioral features. This said, demonstrative communication, a form of communication, “includes nonverbal and unwritten communication and involves such things as facial expressions, tone of voice, body language, and so forth.” (University of Phoenix BCOM275 Syllabus, 2012, pg. 4). Other examples include eye contact and nervousness as well as other physiological features. To define further, demonstrative communication is communication we share with one another visually and through vocal inflection. The following is from an internet article by Life123. Manero (n.d.), “It is estimated that only seven percent of communication is composed of words, 38 percent is tone of voice, while 55 percent is physiology. This 93 percent is known as demonstrative communication, or nonverbal communication.” (para. 1). It is interesting to consider that a mere seven percent of our communication is spoken and written. Demonstrative communication can have positive and negative effects that vary in severity from one end of the spectrum to the other. To provide positive demonstrative communication, one must assume a non-confrontational, friendly, and relaxed demeanor. Further, a pleasant tone of voice combined with eye contact and comfortable body language (suitable to the conversation)...
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...Bcom275 Marie Seals Week 1 Individual Assignment Complete Assignment 1.1 from Ch. 1 of Communicating in the Workplace. Choose two misunderstandings you experienced and fill out the chart for these. Respond to questions 1 and 2 shown under the chart for each example of a misunderstanding. In your response, include the following: • Cite a meaningful misunderstanding rather than a general or less material misunderstanding. • Use business- or work-related examples rather than personal ones. • Identify the roles of the sender and receiver, such as manager, peer, subordinate, client, vendor, and so forth One misunderstanding I experienced when communicating with someone at work is when one of my co-worker, Rhonda had a pack of crackers in her desk and when she came back to work on Monday they were gone. Another co-worker, Marsha and I had worked that weekend. During our time of working I went to our vending machine and didn’t have enough money for what I wanted so I got a pack of crackers. When I came back I stated that I didn’t have enough money so I got a pack of crackers. When Rhonda said something about her crackers missing Marsha that I worked with that weekend mentioned that I had a pack of crackers over the weekend. She suggested that maybe I took them because I went to the machine and didn’t have enough money to get what I wanted. Who was the sender? Me Who was the receiver? Marsha What was the message? The message was that I didn’t have enough money for what...
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...Week 1 Individual Assignment BCOM275 Misunderstanding 1: Who was the sender? The sender was the owner of a telemarketing company I had worked for. Who was the receiver? I was the receiver. What was the message? The message was that I would be getting a promotion and raise if I were to relocate from California to New Jersey. What channel was used to send the message? There was a verbal agreement between myself and the owner. What was the misunderstanding that occurred? The misunderstanding was that I would not receive a raise and promotion until after 6 months of moving to New Jersey as opposed to receiving a raise and promotion right away. How could the misunderstanding have been avoided? This misunderstanding could have been avoided two ways: No alcohol and asking more questions on my behalf. Question 1: What did you learn about the communication process from this activity? At the time of this conversation, I was unaware of the communication process. When I heard “raise” and “promotion”, I quickly jumped at the opportunity to move up within the company. Moving forward, I will be more aware of the questions that need to be clarified. Questions 2: What seemed to be the main causes of the misunderstandings? The main causes of misunderstandings had to be a mixture of alcohol combined with not enough questions asked on my behalf. Misunderstanding 2: Who was the sender? The sender was a recruiter for the U.S. Army. Who was the receiver? I was the...
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...Knowing Your Audience Paper and Communication Release MPS BCOM/275 July 7, 2014 JGC Knowing Your Audience Paper and Communication Release Failure to research audience demographics will, most likely, result in an ineffective reception of any message. However, performing an analysis of an audience and tailoring the presentation to meet its needs can mean the difference between triumph and disaster in how listeners receive and decode information. On August 5, 2010, the main entrance into the San José Mine, near Copiapó, Chile, collapsed trapping 33 miners approximately 2,300 feet underground for more than 2 months. The miners’ family members, and by extension, the world, grew increasingly concerned about the well-being of the men as there was no way of determining the actual state of the miners initially. On August 22, 2010, after digging a small hole through the roof the mine’s shelter area, a message was sent to the earth’s surface, via note, stating that everyone was alive. From the onset of the accident, the Chilean government recruited the services of mining industry professionals and on October 13, 2010, the first miner was lifted out of the mine. All 33 men were safely retrieved in less than 24 hours and reunited with their families. The way in which the Chilean government and the enlisted professionals handled the dissemination of information, proved successful in how they wanted the viewing and listening public to receive the messages. When delivering a pertinent...
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...Should All Companies Be Required To Have Mandatory Sick Pay For All Employees? Corey Silva BCOM275 February 18th, 2013 Should All Companies Be Required To Have Mandatory Sick Pay For All Employees? Sick Pay has been a hot topic in the news. With multiple cities and even an entire state putting regulations into effect it increases in popularity. Does it benefit employees to have this as a mandate? Does it put too much of an impact on companies? With documentation on current laws, implementation processes, and effects of implementation one is able to weigh the pros with the cons. Is simply having FMLA in place enough? Is it a policy that is too easy abused? The FMLA entitles eligible employees to take up to 12 weeks of unpaid, job-protected leave each year for specified family and medical reasons. The FMLA applies to all government workers and private sector employers that employ 50 or more employees within a 75-mile radius (Barth, S. & Hayes, D. K. 2009). Having this particular benefit, allows for employees to take time off in order to care for loved ones. This also guarantees the employee will not lose their job. Besides sick time, having additional benefits such as FMLA can help the employee deal with any family emergency. To be eligible for these benefits, an employee must have worked for an employer for a total of 12 months (not necessarily consecutively) and must have worked for the organization at least 1,250 hours in the past 12 months. These employees...
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...Communication Affects Perception BCOM275 May 10, 2012 How Demonstrative Communication Affects Perception Ever notice that when an individual is passionate about what that person is saying, hands and arms wave all about, emphasizing a point and conveying enthusiasm, or ever realize that when a person does not believe in what one is saying, body language echoes these feelings and becomes inexpressive (Lieberman, 1998)? When one mentions the word “communication”, the preliminary thought that comes to mind is almost certainly speech or a structure of verbal communication. Demonstrative communication involves utilizing senses other than hearing. Nonverbal modes of communication such as facial expression, body language, dress, and appearance are powerful devices for sending and receiving messages. These communication methods can be a substitute for a verbal message but frequently complement it to generate a complete message. Clothing and appearance can play a significant role in the perception of others. Years ago at a previous job, one author worked with an adolescent man who applied for a middle management position within the company. The employee was intelligent, hardworking, and personable. He never complained and his peers enjoyed his friendly demeanor. Unfortunately, despite these positive characteristics, this individual was not considered for the position he sought. This young man wore the same clothing several times a week. The clothing rarely appeared to...
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