Learning Team Reflection

Sheritza Howell
Maritza Santiago
Schalynne Howard
Jonathan Boyd
Kent Fitch

Learning Team Reflection There is a process to correct communication, first is the channel of communication in which we use whether it be face-to-face, phone call, advertisements, email, etc. Second, the delivery of the message is important because, with this you have to be careful to make sure everyone is on the right page. Third, another type of communication is writing, making sure everything is referenced or original writing is necessity for any type of writing especially a formal report. Last, Everything has flaws and communication does have downfalls such as technology, with reading a message more can get lost than actually interacting with the person sending the message.
The channels we use as a sender can greatly affect the way the receiver interprets the message. Certain channels should be used for certain messages that way your point is clearly made. Emails should be used when there is time to spare or you are just sending a message that is cut and dry with no immediate response needed. On the other hand, if you do need an immediate response, perhaps making a phone call or setting up a face-to-face would be more suitable. Either way, the channels we use need to fit the message we are sending. For example: if I need to tell my boss that we ran out of something, that would require immediate attention and I would want to call him. If I needed to tell him I needed a certain day off two weeks from now, an email would suffice.
The delivery is important simply practicing the delivery of your presentation will relieve stress, help with memorizing the speech, build confidence and, overall keep your audience paying attention to you solely. While preparing your delivery it helps to know your audience beforehand or have some insight on which you are going to speak to, knowing the crowd will help ease the anxiety before you start your presentation. Since our bodies respond to stressors by activating the nervous system, which inclines to make us sweat, it is imperative to have as much practice verbally and in front of an audience for proper feedback. Also, use self-talks, only positive though. Self-talk is what you say to yourself which has a profound effect on how you feel, for example I am well prepared, I have flash cards with me, and if I forget I will just pause and look at my notes. By using these simple techniques one is eliminating the stress one gets whom is not prepared and thus fostering a solid presentation, filled with confidence and positivity.
When writing a formal report to management the writer needs to go through several steps before presenting the report. The research on the report is the most important part of the report. The writer needs to make sure all the correct facts and numbers are obtained for the report. The writer may want to make examples or charts for the management team to get a visual of the topic. The second important part would be to make sure the errors and mistakes are found and corrected. The reporter does not want this type of reputation with the management team. The third thing is going over the report for last minute changes and corrections. Present the report to oneself or a family member for a second look. Finally, the reporter needs to know and understand what is expected from the management team and what they are expecting. Knowing the audience will help to understand if the report is going over well. Reports are very important and the person that is making the report will always want a good impression made on the management team.
Communication also has its downfalls some have trouble with certain aspects such as technology, some have trouble getting the concept of the conversation when reading it instead of actually getting the interaction. Something that would help the people that are hard of technology is pictures or a visual presentation of what they are talking about. Using visual aides it helps to keep everyone on the same page. This is also a way that you can compare current stats from the previous stats. Everyone learns and communicates differently, when talking to a person that you will be communication often with it may be necessary to let them know the best ways you communicate. Communication is something that we do daily and is a big part of our lives, without communication we would not have the society we do today. There is a lot that goes in to communication such as language, tone, facial expressions, etc. Many have mastered this and to some it comes naturally. These are things that most do not know they are communicating through other channels. Communication is and always will be apart of our lives.