BCT SPEECH
G’day class, my name is Campbell and that guys’ name is Campbell and today we will be presenting to you a ‘Mrs Gutteridge standard’ induction of the sub-topic of Conflict of Teams, under the Organisation and Work Teams Unit, which I hope all of you know what I’m talking about. As you know, Mrs Gutteridges’ standard is a little hard to live up to, but we will try our very best to inform you with the importance of understanding what is involved in this interesting topic. So ladies and gentlemen please sit back and listen as we take you on a journey fulfilled with learning and excitement. Take it a way Cameron.

Good MORNINGGGGGG CLASS and Mrs Guteridge! As my fellow comrade Cameron just informed you we are here to deliver a serious presentation on conflict in teams, but don’t you worry Matt Jackson and Kane we will make sure you have a bit of fun. Firstly I would like to pose a question to you class, what are conflicts and what do you know about them? Put your hands in the air like you just don’t care!

That’s okay, we didn’t think you would know, because of the diversity of ideas and opinions presented by members in a workplace, conflict is an inevitable, yet necessary obstacle and the effectiveness of a team will be determined by the way conflict is handled. To reduce the impact of conflict, management should offer training on dealing with conflict at the commencement of the project. Although there will not always be agreement with ideas that other team members bring to the discussion, members must be willing to listen without interruption, and participate in the discussion in a positive manner.

Consider the last ‘conflict situation’ in which you were involved; for example, a disagreement with a family member, friend, employer or teacher. What was your immediate reaction? Do you think you both handled the situation well? Explain why or why not.