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THE EXPERIENCE RESTAURANT EVALUATION

Evaluation Form Appearance of Main Entrance | 1 | 2 | 3 | 4 | 1-Poor 2-Below Average 3-Above Average 4-Excellent | 1.Appearance of Front Entrance (free of debris and obstruction) | | | | 4 | 2. Visibility of Front Entrance (lighting, easy to find) | 1 | | | | 3. Accessibility of Front Entrance (easy entrance and exit from the restaurant) | | | | 4 | 4. Ease of Parking (whether it be self park or Valet) | | | | 4 | 5. Windows and Doors clean and free of streaks and spots | | | | 4 | Hostess | 1 | 2 | 3 | 4 | 1. Hostess Station easy to find | | | 3 | | 2. Greeting from hostess in a timely manner | | | | 4 | 3. Hostess made eye contact and used polite phrases such as “Please”,“Thank you”, and “Your Welcome” | | 2 | | | 4. If there was a wait, hostess quoted an accurate wait time | | | | 4 | 5. Hostess offered options for waiting (e.g. Recommend a drink, pointed out the bar, or outside waiting) | | | 3 | | 6. Hostess attitude and appearance | | | 3 | | 7. Hostess escorted guests to table at a comfortable pace | | | | 4 | 8. Hostess sat guest in a desirable location or the most desirable location that was available | | | | 4 | 9. Acknowledgment from Hostess on your way out | | 2 | | | Person(s) on Duty: | |

Main Entrance and Hostess Summary:

The Main entrance was a tad weird in the placement category but as I walked in it was very clean and the hostess was prompt to sit us down. She was very efficient asking us what

We wanted to order. She was very polite as well as presentable. She sat us at the last booth that was open which was optimal. She acknowledged us politely on the the way out and told us to have a great night.

Dining Room and Patio | 1 | 2 | 3 | 4 | 1-Poor 2-Below Average 3-Above Average 4-Excellent | Where were you seated (please describe) | 1. Appearance of floor (free of debris) | | | | 4 | 2. Cleanliness of server station and bus station (uncluttered, neat and orderly) | | | 2 | | 3. Cleanliness of tables (tables were not dirty and were cleared of dirty dishes and glassware) | | | | 4 | 4. Condition of table caddies, centerpieces, menus, or promotions on table | | 2 | | | 5. Condition of silverware and dishes (silverware unspotted, plates not chipped) | | | | 4 | 6. Condition of table linens and napkins (clean and crisp) | | | 3 | | 7. Smell of restaurant (no offensive or unsavory odors) | | | | 4 | 8. Ambiance: Lighting and music appropriate for the theme/concept of the restaurant? | | | 3 | | 9. Temperature of the room | | 2 | | | 10. Tables and chairs clean, in good repair and sturdy | | | | 4 | 11. Overall atmosphere and ambiance of the restaurant | | | | 4 | Dining room and Patio Summary: | The dining room was very clean and appropriately lit. The booth that we sat at was very clean and the dining table objects and silverware was already there. Napkins were fresh, as well as the windows did not have streaks. The temperature was however a but chilly for my taste. Music was appropriate for the theme of the restaurant. The overall atmosphere was appropriate. The smell smelled like the food that was around so there was no weird unsavory scent lingering.qwe34Z$#WQ | 1Q´≈CR7C |

Bathrooms: Men and Women’s | 1 | 2 | 3 | 4 | 1-Poor 2-Below Average 3-Above Average 4-Excellent | 1. General cleanliness (sinks, floors, mirror, toilets, trash not overflowing) | | | | 4 |

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