...A bedside reporting can increase patient and family satisfaction, increase institutional value, and reduce health care costs. An actively involved patient and family are more likely to give high ratings on patient satisfaction survey with high regards to the patient care provided. Therefore, an institution’s values become standards of patient care that must be led by excellence, aim, and success in obtaining goals. On the other hand, nurse satisfaction is as much as important as the patient and family satisfaction. A highly satisfied nursing staff may not easily get burned out to high stresses and enhance nursing staff retention. A retrospective analysis before the implementation of bedside reporting showed that nurses stayed a total of 1,421 hours, or 100 hours per month (range = 67-137 hours), past their clock-out times between the months of October 2006 and April 2007 (Tidwell, Edwards, Snider, Lindsey, Reed, Scroggins, & Brigance, 2011). Tidwell et al., (2011), and colleagues concluded that nurses were less likely to work overtime once the bedside reporting was implemented and this in return, reduced an institution’s cost tremendously. After the implementation of the bedside reporting, nurses worked 923.5 hours that saved US$12000 for a year (Tidwell et al., 2011). A bed side...
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...The New Trend of Bedside Reporting Versus Traditional Taped Report Methods Community Health Nursing Lewis Clark State College The change from taped report to a bedside report is essential to increasing patient safety and satisfaction, nursing satisfaction, physician satisfaction, and a savings to the health-care facility. The Joint Commission found that the breakdown in communication during the shift report is a leading cause of sentinel events in the United States (Laws & Amato, 2010). We will explore benefits to the patient, nurse, facility and physician. The patient and family benefit by becoming a part of their own treatment. They will participate in decisions and know at all times the plan for their care. This autonomy helps the patient to have a confidence in the health-care facility and staff. They provide essential information that is not available otherwise to assist in providing the best care possible for the patient. With the family and patient being informed about the plan of care, they are less anxious. This promotes more compliance with care and willingness to start treatments earlier. These patients have a higher level of satisfaction and are less likely to litigate (Anderson & Mangino, 2006). In a study at Sharp Grossmont Hospital in San Diego County, a 481-bed community hospital, the patient benefits included a reduction of unanswered call lights and a reduction in patient falls. With the bedside report, patients are able...
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...Chapter 1 INTRODUCTION Background of the Study Technology played a vital part in our society which helps everyone to easily adopt environment to an ever-changing world. One example of technology is the computer. According to Thakur (n.d.), computer is an advance electronic device that takes raw data as input from the user and process these data under the control of set of instructions (called programs) and gives the result (output) and saves the output for future use (What is Computer, n.d.). Today, computers are used in every field and made the day to day tasks very easy. Computers are also used in many companies that help every employee easily and effectively finish their works such as reports and presentations. In the age of booming technology, running a business without computer and/or information technology is like trying to breathe without lungs. According to Charlie (2012), the business process is under the Information Technology revolution, which is transforming the way in doing business. The way the basic operations like decision making, customer services, operations, marketing strategies, financial management, human resources management, etc. are being reformed with the use of computer (Computer in Business, 2012). Technology has an advanced remarkably that those who are using computers in their businesses are at advantage and those who are not using computers in their businesses are at disadvantage against their competitors. Businesses had been affected...
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...SUSTAINABILITY AT TELSTRA Bigger Picture 2014 Sustainability Report Sustainability at Telstra Contents CONTENTS About us Chairman and CEO message Sustainability scorecard Sustainability highlights Our approach Strategy infographic 03 04 05 06 07 08 Stakeholder engagement Key issues 09 10 11 Click on page links Transparency and accountability Bigger Picture 2014 Sustainability Report 2 Sustainability at Telstra About us ABOUT US Our business Telstra is Australia’s leading telecommunications and information services company, offering a full range of communications services and competing in all telecommunications markets. We employ close to 32,000 people directly, facilitate access to more than 1,900 points of presence across the globe and have one of Australia’s largest shareholder bases, with 1.4 million shareholders. We have a diverse range of customers, including consumers, small business, large enterprises and government organisations, and we strive to put them at the centre of everything we do. In Australia, our services are offered through 362 Telstrabranded retail stores, 90 Telstra Business Centres, 127 Telstra business and enterprise partners and are distributed by over 15,000 retail points of presence managed by our partners. In Australia we provide 16 million mobile services, 7.5 million fixed voice services and 3.7 million fixed data services. Telstra’s international businesses...
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...mining and metal sustainability report 3 • Evaluation of Onesteel’s sustainability report 5 • Conclusion 6 • Recommendation 6 • Reference 8 Executive summary The purpose of this paper was to explain the reasons for which companies started to produce non-financial report and figure out the key features of sustainability report, and then evaluate the sustainability report of Onesteel in relation of the key features. This essay is based on academic journals and professional business websites, as well as information sourced from company’s sustainability report for the year of 2011. The paper discussed the key features of sustainability report mainly by the global reporting initiative sustainability reporting guidelines, such as the six principles (balance, comparability, accuracy, timeliness, clarity and reliability) and the core indicators (environmental factors, human rights, labor practices and decent work, society, product responsibility and economic factors). In conclusion, the company of Onesteel is a leading one of mining industry, it had done well in sustainability report according to the key features of sustainability report. However, Onesteel should include the information about opportunities and predictions for future in order to make the sustainability report more completed, besides this, Onesteel should turn some information stated by words into numbers so that it can be easier for stakeholders to read and...
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...“Brewing a Better Day” Milestone One Kim Hureau Southern New Hampshire University Green Mountain Coffee “Brewing a Better Day” The purpose of this paper is to provide a comprehensive analysis on Green Mountain Coffee. This analysis will cover an overall market, cost and production and supply and demand analysis for Green Mountain Coffee, including Keurig. Green Mountain Coffee provides single serve brewed coffees in a variety of flavors and brewing styles to both the at home as well as corporate consumers. Green Mountain has an extreme focus on sustainability and green business practices and was the first company in the coffee industry to support the United Nation’s Global Reporting Initiative (GRI) mission to develop globally accepted sustainability reporting guidelines (Sustainability, n.d.). History of the Company Purchased by Robert Stiller in 1981 while vacationing in Waitsfield, Vt., Robert thoroughly enjoyed the coffee he bought when he stopped in at the small specialty coffee shop so much that he bought the store. In 1989, Green Mountain Coffee formed an environmental committee to address conservation concerns Robert Stiller had, this conservation program has remained a consistent social program through the many changes at Green Mountain. The Company changed their name to Green Mountain Roasters in 1993 and became a publically traded in company in September of that same year. In the late 1990’s, Green Mountain began a partnership...
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...Michelle del Rosario Effective Leadership & Management Class - Barbara Miller Individual Paper March 14, 2013 The Application of the SCARF Model on the 2011 Re-Organization of SF Court Reporters I. INTRODUCTION On Friday, September 30, 2011, the San Francisco Superior Court (SFSC) laid-off a total of sixty-seven (67) employees, including twenty-nine (29) Certified Court Reporters. The Court started the fiscal year of 2011-2012 with a $13.75 million budget deficit, and had initially mailed out two hundred (200) pink slips in July, representing 41% of it’s staff. Fortunately, austerity measures (such as extending mandatory furlough days, enforcing voluntary unpaid time off, reducing office hours, and closing civil courtrooms) and very aggressive negotiations with the Administrative Office of the Courts (AOC) resulted in an additional $7.5 million that was used to salvage one hundred thirty-three (133) careers. September 30, 2011 was a devastating day to these sixty-seven (67) employees, and this paper will focus particularly on the effects of this re-organization on the emotions and reactions of the Court Reporters who were directly and indirectly affected. The SFSC website defines Court Reporters as “guardians of the record”. It is emphasized that not only are they Court employees, but they are also purveyors of transcripts for all interested parties. Their main job duties are providing legislated transcripts of criminal proceedings, and...
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... 5 4.3 Sector specific disclosures 5 5. Conclusion 5 6. Reference 6 Executive Summary This article is going to explain the reason for companies to present their sustainability behaviors and highlight the key feature of an effective sustainability report. Sustainability reports refer to disclose companies’ social and environmental performance. It is essential for the financial service industry to convey their sustainability profile and integrate this to their financial report. This article also makes an evaluation about Westpac’s sustainability report. Westpac’s sustainable reporting has used the table and bar chart to illustrate their sustainability performance accurate and transparent. Therefore, this report has a good quality. 1. Introduction Since the environmental and social problems have become the focus of public concern, a considerable of companies have laid emphasis on disclosing their sustainable performance. Especially under the great depression caused by global financial crisis, a number of financial service industries...
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...PROGRAMME 2013-14 CORPORATE SOCIAL RESPONSIBILITY COURSEWORK ASSIGNMENT WONG LAI HUNG 40136508 CONTENT Introduction ................................................................................................. P. 3 Evaluation - Reporting Quality Balance ........................................................................................................ P. 4 Comparability ............................................................................................ P. 5 Accuracy ..................................................................................................... P. 6 Timeliness ................................................................................................... P. 6 Reliability .................................................................................................... P. 7 Clarity ......................................................................................................... P. 8 Conclusion .................................................................................................... P. 9 Bibliography .............................................................................................. P. 10 Introduction Global Reporting Initiative (GRI) is provides the globally applicable guidelines to business organization that voluntary use to design and ensure the quality of their sustainability reports. GRI framework is helping the organization to measure and report the sustainability...
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...Sustainability Reporting Guidelines & Oil and Gas Sector Supplement © 2000-2012 GRI Version 3.1/OGSS Final version The Oil and Gas Sector Supplement is based on the G3.1 Sustainability Reporting Guidelines © 2000-2012 GRI Version 3.1/OGSS Final version Oil and Gas Sector Supplement Sustainability Reporting Guidelines RG & OGSS Table of Contents Overview of the Guidance provided in this Document for the Oil and Gas Sector Human Rights Society Product Responsibility 43 47 52 Preface Sustainable Development and the Transparency Imperative General Reporting Notes Data Gathering Report Form and Frequency Assurance 10 Glossary of Terms Acknowledgments 12 12 13 14 54 54 55 56 58 Introduction Introductory Section for the Oil and Gas Sector Overview of Sustainability Reporting The Purpose of a Sustainability Report Orientation to the GRI Reporting Framework Orientation to the GRI Guidelines Applying the Guidelines Part 1 Defining Report Content, Quality, and Boundary Guidance for Defining Report Content Principles for Defining Report Content Principles for Defining Report Quality Guidance for Report Boundary Setting 16 17 22 26 Part 2 Standard Disclosures Strategy and Profile 1. Strategy and Analysis 2. Organizational Profile 3. Report Parameters 4. Governance, Commitments, and Engagement 5. Management Approach and Performance Indicators Economic Environmental Social: Labor Practices and Decent Work 40 29 29 30 30 31 33 34 36 ...
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...Sustainability reporting * GRI Framework * S’pore Airlines & Capitaland to use GRI * Most Companies use GRI * Recommend for improvement * Should not commenting on “using other activity”, reduce fuel price” * Look @ quality of report and reporting process * Ask ourselves and benchmark what is quality of report Make reference to SGX Report print out * Look @ page 4 & page 5 on sustainability questions to use for coursework. * Page 4, potential risk * Not enough words for definition such as page 1 * Are there chart graphs of future? * Is company honest and transparent? * Is there a 2-way communication between stakeholders? * Be more critical and evaluate. * For e.g; being critical. If S’pore Airlines missed a point, recommend it. Do not critic activities. * Yes, a sustainability report should be audited. This would add points to assignment. * Do you want your stakeholders to believe report? Yes, get it audited say, “Yes, it has been reviewed.” * Do not describe activities. Do not describe what is sustainability. * Write all good things * Not everything is good. It would be good to be honest and highlight the negative. * For e.g; “ This report is good, because it also highlights the negative. It engages stakeholders. * Look @ GRI – Global reporting initiative Go to website as a guideline. Look @ content page > Search google on GRI > go to “G4 sustainability reporting > download...
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...Table of contents Executive summary i 1. Introduction 1 2. Motivation of publishing sustainability report 1 3. Key features of sustainability report 2 3.1 Completeness 2 3.2 Transparency 2 3.3 Comparability 2 4. Evaluation 3 4.1 Completeness 3 4.2 Transparency 3 4.3 Comparability 3 5. Conclusion 4 6. References 5 Executive summary Sustainability report is a kind of report which results from sustainable development, it aims at helping company to have a better long-term performance. Sustainability report is characterized by a range of information include environmental, social and governance. Sustainability report has a great impact on investment decision and company's financial performance. The motivation of company publish the sustainability report is the benefits which include more profit, reputation, and support from government and consumer. The key features of the sustainability report contain completeness, transparency and comparability. 1 Introduction With the growing demand for meaningful, timely and comparable data, sustainability report becomes more and more popular; almost every company will publish their sustainability report. Thus, stakeholders put more attention...
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...working paper: No part of this publication may be republished, reprinted or reproduced in any form without the permission of the paper’s author(s). National Library of Australia. ISSN: 1837-6371 Factors Affecting the GRI Disclosures in the Annual Reports of Australian State Government Departments Abstract Purpose: Growing concern over the environmental impact of climate change and carbon tax has increased demand for public disclosure on how government departments are fulfilling their social and environmental obligations. The purpose of this study is to identify what factors influence Australian State government departments in their reporting of social and environmental information. The Global Reporting Initiative (GRI) Public Sector Supplement (2005) document is used as the globally accepted benchmark for sustainability reporting. Design Methodology: This study is based on a content analysis of fifty major state government departments 2010 annual reports The dependent variable is an aggregate of...
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...Table of contents Executive summary 1 1. Introduction 2. Definition of sustainability report 3. Motivation of sustainability report 3.1 External driver 3.2 Brand value 3.3 Governance 4. Key features 4.1 Materiality 4.2 Transparency 4.3 Assurance 5. Evaluation 5.1 Materiality 5.2 Transparency 5.3 Assurance 6. Conclusion 7.References Executive Summary Sustainability report aims to describe companies’ environmental, economic and social representation and connect with impact on the world around it. It is always written by professors or leaders who are working in international companies and published by professional and known organizations. The information is collected from internet and Lend Lease’s sustainability report. The Sustainability report affect widely, especially in economy and environment and also essential to people’s outlook. The cause of publishing sustainability report identify main factors motivating publish sustainability report such as external and internal drivers, governance, and investors. The key features of sustainability report are materiality, transparence and assure. Introduction Due to the population has a great increase, our resource expend in a high speed; however, a number of people want to have high quality lifestyle, our environment faces serious situation. These kinds of behaviors are negative for our environment, and the unsustainable vista has...
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...2. Global Reporting Initiative (Lecture 13, 11) Part A 1) Discuss in general the global reporting Initiative G4 Reporting Guidelines 2) In more detail, the social or environmental section of the Global Reporting Initiative (GRI) 3) Name at least a few of the social or environmental performance indicators that are listed Part B: (check Barrick Gold’s responsibility report; GRI index) 1) Briefly explain how Barrick complies with the social or environmental aspects of the GRI (Report: http://barrickresponsibility.com/media/1309/2013-full-report.pdf Professor provide report and index report) 2) Do you think it is possible to determine Barrick’s social or environmental performance based on its GRI reporting? Requirement: explain your position + make direct reference to at least four of the GRI performance indicators Soncur disclosure link: http://sustainability.suncor.com/2014/en/gri-content-index.aspx http://sustainability.suncor.com/2014/en/default.aspx 4. Royalties and the MFSP (Lecture 4, 8) Part A: 1) Explanation of the royalty calculation in the post-pay-out phase for an oil sands mine in the Province of Alberta under the Oil Sands Royalty Regulation, 2009; 2) At least one numerical example + discussion of its sensitivity to oil price and net revenue Part B: 1) Easily understandable numerical example of the financial security calculation from Alberta’s Mine Financial Security Program. 2) Discuss whether or not you feel that...
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