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Behavior

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ORGANIZATIONAL BEHAVIOR in Greek town Bank

Final Course Project
GM591: Leadership and Organizational Behavior

INTRODUCTION The leadership’s role in an organization is specific in that they should demonstrate four leadership responsibilities directing, coaching, supporting and delegating. These specific responsibilities will not only lead a team but will be effective in the results the teamwork will display. Good leadership practice is a process that is learned and applied. The leader becomes to be more effective and productive as they work to direct and guide their staff towards the mutual accomplishment of goals and objectives. Greek town bank is well known amongst the regular customers for being friendly and personal the atmosphere is always upbeat and relaxed. The employees make the professional setting fun casual and inviting to everyone. At the bank I’m the teller supervisor. I oversea the operational issues and interact with daily customer transactions. I’ve been working in this position for 2 years. Within the last 8 months new management has come on board and changed the entire dynamics of the setting. The environment is cold and quiet, we work in silence and the interaction that customers enjoyed and became familiar with changed when employees left after new management came on board. David J. Prottas in “Relationships Among Employee Perception of Their Manager’s Behavioral Integrity, Moral Distress, and Employee Attitudes and Well-Being” mentions The attitudes and behaviors of “Managers also influence

their subordinates’ behaviors. A manager with lower ethical standards than their employees might cause those employees to act in ways that violate the employee’s own value systems (Vardi and Weitz 2004). One function of managers is to model behaviors that are expected to be replicated by employees” The team tried to

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