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Week – 4 Organizing Paper

“Ben & Jerry’s”

MGT – 330

Instructor: Mark P. Keays

Due: Wednesday, October 24, 2007

By: Lloyd D. Mays

Ben & Jerry’s is not like most Corporate American Organizations, whereas these organizations design and base their management style around the “Pyramid Effect“. The “Pyramid Effect“ is very basic; at the top of the pyramid is the President or CEO of the company followed by Senior Management, Stockholders, Middle Management, Front Line Supervisors, and then the Employees that physically run the day-to-day operations and tasks that make the job a success. These practices are what makes jobs just jobs, which lead to stress, lack of motivation, and most of all a high employee turnover rate. However, like a diamond in the rough there are some companies that not only preach but also practice the “ Up Side Down Pyramid Effect “. Ben & Jerry’s utilizes the “Up Side Down Pyramid Effect“ where the Employees are on top and run the day-to-day operations of the business to make it successful. Knowing this CEO’s and Senior Management tend to implement employee empowerment, incentives, and excellent benefits. When doing this, companies like Ben & Jerry’s find that the employee turnover rate is very low and a happy and respected employee is a well productive employee. Thus making Ben & Jerry’s one of the most sought after jobs in America. Creativity, is a major part of the foundation of how Ben & Jerry’s created a benefits program that is unique to the culture, and not just following other companies policies and procedures. This unique program consists of a good comprehensive work plan for domestic partners, health and dependent care flexible spending accounts. Financial Aid is received for adoption expenses, unlimited time off for bereavement for family and non-family members, a family resource program and time

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