...Instructor’s Manual Enterprise Resource Planning, 1/E CHAPTER 1: A FOUNDATION FOR UNDERSTANDING ENTERPRISE RESOURCE PLANNING SYSTEMS CHAPTER OBJECTIVES 1. Develop an understanding of how ERP systems can improve the effectiveness of information systems in organizations. 2. Understand the business benefits of enterprise resource planning (ERP) systems. 3. Understand the history and evolution of ERP. CHAPTER OUTLINE 1. A Foundation for Understanding Enterprise Resource Planning Systems a. The Emergence of Enterprise Resource Planning Systems 1. What is ERP? 2. The Evolution of ERP 3. The Integrated Systems Approach b. Business Benefits of ERP c. ERP Modules d. ERP Design Alternatives e. The Business Case for ERP 1. Cost-Benefit Analysis for ERP 2. Can ERP Provide a Competitive Advantage? f. The Challenge of Implementing an ERP System g. Summary ANSWERS TO END-OF-CHAPTER QUESTIONS Questions for Discussion: 1. Use on-line library databases to identify articles in trade publications which provide case studies of ERP implementations. These articles may provide some insight into each of these questions. a. How widespread is the use of ERP across certain industries? b. What are the benefits reported from implementing ERP? c. What are its limitations? 2. Research and learn about the implementation of ERP. Use trade publications and on-line library databases (e.g. ABI Inform, ProQuest, First Search, Wilson Select Plus, available through...
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...Advancements in ERP for FMCG Introduction Prior to a discussion of the advancements in Enterprise Resource Planning (ERP) for the Fast Moving Consumer Goods (FMCG) industry, it is important to first take a look at some of the environmental impacts to understand the context in which we need to place our discussion. The FMCG industry is currently functioning in an uncertain political and economic environment. All of this is impacting the industry in a climate where corporate accounting practices are being heavily scrutinized and anything perceived to be discretionary spending is queried. In addition, the industry is seeing dramatic consolidation via merger and acquisition activity with leaders increasing their market share and dominance in the supply chain. Traditional product lifecycle management is being challenged with the frequent introduction of new products and services with shorter lifecycles and a focus on brand extension. All of the above is placing intense pressure on conventional manufacturing and supply chain practices. IT Trends Recent research conducted by SSA Global Technologies shows that there is an increased emphasis on cost saving and efficiency, with demands on IT to do more with less, and for new IT investments to deliver significant returns on investment than were expected in the past.1 1 SSA GT Global Manufacturing Survey 2002 Not surprisingly, in the context of the above environmental factors, research conducted by AMR Research2 found that for 2003...
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...Basic Management What Does a Project Manager? Briefly, technology project managers fulfil the following broad requirements: * Define and review the business case and requirements by regular reviews and controls to ensure that the client receives the system that he or she wants and needs. * Initiate and plan the project by establishing its format, direction, and base lines that allow for any variance measurements and change control. * Partner with the end users, work with project sponsors and other management to establish progress and direction of the project by achieving goals, reaching targets, solving problems, mitigating risks. * Manage the technology, people, and change in order to achieve goals, reach targets, and deliver the project on time and within budget. * Manage the project staff by creating an environment conducive to the delivery of the new application in the most cost-effective manner. * Be able to manage uncertainty, rapid change, ambiguity, surprises, and a less defined environment. * Manage the client relationship by using an adequate direct yet complete and formal reporting format that compliments a respected and productive relationship. * Drive the project by leading by example, and motivating all- concerned until the project accomplishes its goal. Necessary as Manager The skills that a good project manager possesses are many and varied, covering the entire spectrum of the human personality. We can divide these skills...
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...broad sense, that is, from the perspective that any type of project—industrial assembly line, new construction, or technology implementation— operated by the same sets of rules and processes. For the remainder of this book, we focus on the last type of project and its leader—the IT project manager. Project managers are a very special breed of people. They are in much demand and will be increasingly so as the need for effective technologists continues to soar. Good technology project managers are trained, not born. They develop skills through experience and education. They become better project managers each time they successfully deliver a project. They learn new techniques and apply them on their projects. They learn lessons—sometimes the hard way—to be better managers in the future. 13 13_26_ch02.fm Page 14 Friday, September 8, 2000 2:43 PM What Does a Project Manager Do? Briefly, technology project managers fulfill the following broad requirements: ● ● ● ● ● ● ● ● Define and review the business case and requirements by regular reviews and controls to ensure that the client receives the system that he or she wants and needs. Initiate and plan the project by establishing its format, direction, and base lines that allow for any variance measurements and change control. Partner with the end users, work with project sponsors and other management to establish progress and direction of the project by achieving goals, reaching targets...
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...Chapter INTRODUCTION 1.1 Livelihood of the majority of the population of the Jammu & Kashmir State revolves around the agriculture and allied sectors. These sectors constitute the mainstay of the State’s economy and contribute nearly 50 per cent to GSDP. Over 70 per cent of the population, of more than 1.25 crores depends, directly or indirectly, on agriculture and its allied sectors. The diversification in the physiographic features and agro-climatic variation at macro- and micro-level, involving cold arid, temperate, intermediate and sub-tropical zones, within a small geographical area of 2.22 lakh sq. km indicates the inherent agricultural potential of the State. The net sown area (NSA) of 7.35 lakh ha (2009-10) is 35 per cent of the reported area as against the national average of 46 per cent. About 70 per cent of the net sown area is under the food crops. The average size of holding is very small (0.545 ha/holding) as compared to 1.66 ha at the national level with more than 93% of owners of these farm holdings subsisting on agriculture and allied activities. 1.2 Over the years, agriculturists and farmers have adopted several area- specific and time-specific cultivation practices to meet the requirement of their staple food crops. Rice, maize, wheat, pulses, fodder, oilseeds, potato and barley are the main crops of the State. There is currently a shift towards cultivating lowvolume high-value cash crops, such as, flowers, vegetables, quality seeds, aromatic & medicinal plants...
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...discipline should provide skills capable of generating goods and services that would be demanded and create income. This education will thus help students to utilize learned skills to generate self employment thereby reducing the population of our graduate seeking jobs to the barest minimum. This will also reduce the level of unemployment nationally. The materials in the book are contributed by scholars from different intellectual backgrounds to produce a rich and highly stimulating compilation. The book gives a vivid background of the history of entrepreneurship from the rudimentary to the modern age. It provides ideas on principles and skills involved in sustaining entrepreneurship, potentials of businesses and entrepreneurs, types of enterprises and contributions of entreprenures to local, national and global economy. 2.0 Course description The concept and scope of entrepreneurship; the nature and forms of business ownership in entreneurship; entreneurship in Nigeria: an overview; mega-entrepreneurs: a prosopographical historical study of nigerian entrepreneurship, 1850-2000; transnational corporations and...
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...cent of the total addressable market for offshoring and are likely to drive the next wave of growth. . Service lines that have driven recent growth, i.e., application development and maintenance (ADM) and R&D services are already 30-35 % penetrated and are not as likely to grow dramatically”. The Remote/offshore part was easy with BPO having already paved the way for proving service delivery effectiveness from an offshore location and with the advent of sophisticated tools and technologies that enabled remote IT management the proposition was further solidified. International research firm IDC also declared that “more than 85% of infrastructure components can be managed from a central remote location. These components encompass servers/systems, databases, networks, storage, security, applications and e-business infrastructure. Through managing these components from a remote location, companies can cut down their cost of infrastructure operations and management by 40-60 %, also gaining access to expert ‘skill-on-tap’ on a 24x7 basis” For decades the global giants who had been ruling the Infrastructure Management Services (IMS) market boasted of a very rigid model of service delivery to companies; which is often termed as the ‘Traditional IT Outsourcing Model’. In the traditional outsourcing model, a third party service provider would take over the entire IT assets of an...
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...Strategic Enterprise Systems Group Project Executive Summary IT is one of the major enablers of AirAsia’s successful low cost business model. Based on the environmental scanning performed, the demand for Low Cost Carrier (LCC) is expected to expand rapidly attracting more players to join the market thus increasing the degree of rivalry within the industry. In responding to this condition, it is imperative for AirAsia to continuously identify new sources of cost advantage so that it can provide the lowest possible price to the price sensitive customer and improve its market position. In this project, Advanced Planning and Scheduling (APS) system is recommended as the new source of AirAsia’s cost advantages. Using Venkatraman and Henderson’s model APS fits smoothly to the Technology Transformation Perspective where business strategy acts as a driver. The functionalities provided by APS system to improve AirAsia’s performance include event management technology, supplier portals, inventory planning, demand forecasting, maintenance management, and route profitability analysis. As a result of implementing APS system, AirAsia can obtain both strategic and operational benefits. AirAsia is strongly recommended to outsource the development of APS system. As project management plays critical role in ensuring successful implementation, it is suggested that AirAsia follows the recommendation provided in terms of planning, structure, practices, and postimplementation strategy. 1 ...
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...Strategic Enterprise Systems Group Project Executive Summary IT is one of the major enablers of AirAsia’s successful low cost business model. Based on the environmental scanning performed, the demand for Low Cost Carrier (LCC) is expected to expand rapidly attracting more players to join the market thus increasing the degree of rivalry within the industry. In responding to this condition, it is imperative for AirAsia to continuously identify new sources of cost advantage so that it can provide the lowest possible price to the price sensitive customer and improve its market position. In this project, Advanced Planning and Scheduling (APS) system is recommended as the new source of AirAsia’s cost advantages. Using Venkatraman and Henderson’s model APS fits smoothly to the Technology Transformation Perspective where business strategy acts as a driver. The functionalities provided by APS system to improve AirAsia’s performance include event management technology, supplier portals, inventory planning, demand forecasting, maintenance management, and route profitability analysis. As a result of implementing APS system, AirAsia can obtain both strategic and operational benefits. AirAsia is strongly recommended to outsource the development of APS system. As project management plays critical role in ensuring successful implementation, it is suggested that AirAsia follows the recommendation provided in terms of planning, structure, practices, and postimplementation strategy. 1 ...
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...Strategic Enterprise Systems Group Project Executive Summary IT is one of the major enablers of AirAsia’s successful low cost business model. Based on the environmental scanning performed, the demand for Low Cost Carrier (LCC) is expected to expand rapidly attracting more players to join the market thus increasing the degree of rivalry within the industry. In responding to this condition, it is imperative for AirAsia to continuously identify new sources of cost advantage so that it can provide the lowest possible price to the price sensitive customer and improve its market position. In this project, Advanced Planning and Scheduling (APS) system is recommended as the new source of AirAsia’s cost advantages. Using Venkatraman and Henderson’s model APS fits smoothly to the Technology Transformation Perspective where business strategy acts as a driver. The functionalities provided by APS system to improve AirAsia’s performance include event management technology, supplier portals, inventory planning, demand forecasting, maintenance management, and route profitability analysis. As a result of implementing APS system, AirAsia can obtain both strategic and operational benefits. AirAsia is strongly recommended to outsource the development of APS system. As project management plays critical role in ensuring successful implementation, it is suggested that AirAsia follows the recommendation provided in terms of planning, structure, practices, and postimplementation strategy. 1 ...
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...Cloud Computing Service for all most everything | Submitted To:Dr. Richard EganSubmitted By:Team 2 | Table of Contents Cloud computing 2 Introduction 2 Definition of Cloud Computing 3 Services Models of cloud computing 4 Software as a Service (SaaS): 4 Platform as a Service (PaaS): 5 Infrastructure as a Service (IaaS): 5 Deployment Model of cloud computing 5 Public Cloud: 5 Private Cloud: 6 Community Cloud: 6 Hybrid Cloud: 6 Challenges of cloud computing 7 Benefits 7 Implementation Plan 9 How Does Data Stay Safe in the Cloud? 9 Are your applications ready to run on cloud? 9 Will you able to receive customer support for the service? 10 Client considerations for Best Practices during Implementation and Deployment 10 Implementation Strategy 10 Cloud architecture: 10 Market Analysis 11 Important Questions to be address by management 11 Implementation Cycle 12 References (Author, Year) 14 Cloud computing Introduction Whenever technology changed or company move to new business plan, it costs them and many of these companies cannot afford in current economic environment. And most of the time all the investments are not useful at the same time. They wish to “pay for what they use” services and use their efforts and money in main business to add value to it. So these challenges and expectations cause the born of cloud computing.Cloud Computing provides a simple, economicaland efficient way to access servers, storage, databases and a broad set of application...
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...selected aims” • Managers carry out their managerial function • Applies to any kind of Organisation •Applies to managers at all Organisational levels •Aim is to create a surplus •Concerned with productivity, implies effectiveness and efficiency •Mgt of 4 M’s in the Orgn – Men, Machine, Materials & money Characteristics of Management • Mgt is Universal • Mgt is dynamic • Mgt is a group of managers • Mgt is Purposeful • Mgt is goal oriented • Mgt is integrative Function • Mgt is a Social process • Mgt is a Multi-faceted discipline • Mgt is a continuous process • Mgt is a system of authority • Mgt is a resource • Mgt is intangible 2 • 3. • Mgt is profession, an art as well as a science ADMINISTRATION VS MANAGEMENT Basis of Distinction Administration Management Policy and objectives Determination of objectives & policies Implementation of Policies Main Functions Legislative & determination function Executive Function Planning, Organising...
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...publisher cannot assume responsibility for the validity of all materials or the consequences of their use. The authors and publishers have attempted to trace the copyright holders of all material reproduced in this publication and apologize to copyright holders if permission to publish in this form has not been obtained. If any copyright material has not been acknowledged please write and let us know so we may rectify in any future reprint. Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced, transmitted, or utilized in any form by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying, microfilming, and recording, or in any information storage or retrieval system, without written permission from the publishers. For permission to photocopy or use material electronically from this work, please access www.copyright. com (http://www.copyright.com/) or contact the Copyright Clearance Center, Inc. (CCC), 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400. CCC is a not-for-profit organization that provides licenses and registration for a variety...
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...Review for ERP/Systems Integration & Administration Lec. Dr. Abdullatif Ghallab ghallab@gmail.com أسئلة للمراجعة قبل امتحان نصف الفصل الدراسي الثاني – للعام الجامعي 5102-6102م اسم المقرر: تخطيط موارد المؤسسة/تكامل وإدارة النظم TYPES OF QUESTIONS A. END-OF-CHAPTER QUESTIONS B. ESSAY QUESTIONS C. DISCUSSION QUESTIONS D. CASE QUESTIONS E. TRUE & FALSE QUESTIONS F. MULTIPLE CHOICES QUESTIONS CH1 X X √ CH3 X X √ √ CH4 √ √ √ X X X X X X √ √ √ 1 CH2 X √ X √ √ Review for ERP/Systems Integration & Administration Lec. Dr. Abdullatif Ghallab ghallab@gmail.com CH01- INTRODUCTION TO ENTERPRISE SYSTEMS FOR MANAGEMENT A. DISCUSSION QUESTIONS 1. Refer to the Hershey case. What were the goals and details of the Enterprise 21 project? 1. 2. 3. 4. 5. 2. Establish a single supply chain across all divisions. Streamline all business processes by reengineering them across all functional areas. Increase the gross margin and maintain sales growth. Save $75 – 80 million through corporate restructuring and closing of older distribution sites. Fix their Y2K problem and replace existing mainframe environment. Refer to the Hershey case. What were some of the key problems that Hershey encountered when choosing, integrating and implementing their new ERP system? The implementation of the ERP for Hershey was beset with difficulties due to a number of failures: a. Project management issues...
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...FOR CIOS Emerging Business Technology Priorities Landscape: The Business Technology Agenda Playbook by Marc Cecere and Charlotte Wang March 22, 2016 Why Read This Report Key Takeaways In the age of the customer, the focus of technology management must shift toward winning, serving, and retaining customers. Understanding how and where to prioritize this shift is a critical aspect of technology leadership. This report describes the landscape of options CIOs must navigate to lead in the age of the customer — options that both simplify existing information technology (IT) services and accelerate new business technology (BT) capabilities. Focus Scarce Resources On Business Technology Initiatives Strategic business capabilities create perceived differential value in the mind of the customer. By focusing scarce BT resources on strategic capabilities, CIOs can dramatically shift the role of technology management in creating superior customer experience and delivering customer value. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. Reduce Complexity By Simplifying IT Legacy In the age of the customer, business must become agile and operate at the speed of the market. To achieve agility, CIOs must remove the complexity of the underlying technology surrounding generic capabilities by engaging the executive team to compromise on generic technologies. Prepare The Technology Organization With New Skills...
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