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Position: | Paid Loan Processor | Company: | BMO Harris Bank | Job Location(s): | Madison, WI | Start Date: | As soon as possible | | Employment Term: | Regular | Employment Type: | Full Time | Starting Salary Range: | | | Required Education: | High School or Equivalent | Required Experience: | 1 to 2 years | Required Security Clearance: | None | Related Categories: | Banking - General, Banking - Mortgage/Real Estate, Finance - Operations/Admin |
Position Description
Fulfill routine and occasionally non-routine transactions, internal business partner and/or external customer inquiries/ requests, and/or audit/ reconciliation activities efficiently and effectively in accordance with Bank and industry standards, focusing on up to a one-month time horizon. Follow procedures to resolve standard and relatively straightforward internal business partner and/or external customer inquiries/ requests and issues, referring non-routine issues to more senior team members and/or manager.

Product & Process
Risk & Control
Business Performance Management
Product & Process
* Process and/or fulfill transactions, perform audit/ reconciliation activities and/or other activities in accordance with established priorities and deadlines on a timely, accurate and efficient basis.
* Resolve discrepancies that include occasional non-routine situations in accordance with standard procedures.
* Record and verify data for fulfillment and/or further handling.
* Communicate with internal business partners and external customers to respond to standard and occasionally non-standard and/or non-routine inquiries according to guidelines. Follow-up with other business units to ensure issues are resolved.
* Perform administrative tasks such as distributing/ collecting documentation and information to or from other internal departments or

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