Final Project Case Study:
Smith’s Accounting & Tax Service
Jerrisha Sterling
Management and Organizational Theory
November 23, 2014
Professor Edward Green

November 23, 2014

Sterling Management Firm
1234 Any Street Avenue
Clinton, MD 20735

Ms. Amanda Smith
5678 Any Way Boulevard
College Park, MD

Dear. Ms. Smith:

Congratulations on the successful start up of your business. Smith’s Accounting and Tax Service has a tremendous amount of potential to become the go-to accounting service for small businesses and individual tax preparation in the local area. After careful review of your operational process, it has come to my attention that some improvements and adjustments can be made in order to keep your business moving forward. In any successful business, whether large or small, there are four functions of management that need to be utilized, planning, operating, leadership and control (P-O-L-C) (Principles of Management 1.1, 2014). It is important to incorporate all facets of this framework into your personal business if you want to be successful.
What needs to happen first is an in-depth plan needs to be developed. In this plan you need to communicate your vision and mission to the employees, as well as the goals and objectives of the company and the strategy on how to accomplish them. As the senior manager of the company you also need to conduct an environmental scan (Carpenter, Mason, Bauer, Talya and Erdogan, Berrin, 2014). An environmental scan consists of you taking into account any unforeseen situations, and the development of a comprehensive alternative course of action to achieve the objectives. Here you can institute strategic and operational planning through a SWOT analysis. Identify the company’s threats and weaknesses, and convert them into opportunities and strengths, case in point would be to have better