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Bmw 7 Series

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Submitted By shinwonil
Words 780
Pages 4
BMW: The 7-Series Project Case
Team 7: Jonghoon Ahn, Sangdong Kim, Chae Won Lee,
Wonil Shin, Jonghwan Lee

Question 1: How does one define design quality?
Answer: Design quality means the product attributes that enhance the utility of the product for the customers. It is that making products for consumers to use the products better with more conveniences and values.

Question 2: What are the causes and consequences of BMW’s quality problems with newly launched products? What should be done to improve “launch” quality?
Answer: I think there are several reasons in BMW’s new model development way like below; 1. BMW doesn’t use pre-production tools during prototyping. -> BMW has less opportunity to uncover and solve many kinds of quality problems earlier in development process. 2. BMW let suppliers involve into development after “cubing”. -> Suppliers meet quality problems during their first production and they don’t have enough time before new model introduction. 3. When BMW starts the first commercial production, BMW produces new models in old models’ production lines together to reduce fixed costs. -> It causes greater confusion and makes logistics more complex.
All these things result in quality problems with newly launched products.
To reduce these kinds of things; 1. Use pre-production and production tools earlier to find and to have more time to prevent quality problems expected in commercial production. 2. Involve reliable suppliers earlier in development process and use their experiences and skills for efficiency for trouble shooting. 3. Produce newly launched products in separate lines to prevent confusion and focus the stable full production ramp-up.

Question 3: What are your recommendations to Carl-Peter Forster concerning the 7-series prototypes? What should he do regarding future development projects?
Answer:

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