...An Analysis of Outliers: The Story of Success XXXXXX MNGT 5670 – Managerial Leadership Webster University Abstract A theory is presented to the reader that there are not any successful self-made people, which is contrary to popular beliefs. The theory is presented in the book, Outliers: The Story of Success (2008), authored by Malcolm Gladwell. The theory is further defined by the premise that holds that success is enabled by a person’s culture, environment, when and where they were born, and a strong work ethic. These theories and examples of success are analyzed using the textbook, Leadership: Research Findings, Practice, and Skills (2013) by Andrew DuBrin. Several examples are provided in this paper that illustrate and support Gladwell’s thoughts on opportunity and cultural legacy. Keywords: cultural legacy, success, leadership, Leader Member Exchange Model, in-group, out-group, cognitive factors, behaviors, task-related attitudes An Analysis of Outliers: The Story of Success The author of the book Outliers: The Story of Success, (2008) Malcolm Gladwell, leads us through several compelling chapters of discussion regarding selected individuals who are extremely intelligent, driven, some famous and ambitious. These are the characteristics of individuals that are perceived as being the highly successful members of our society. Successful individuals are termed as “outliers”, people who fall outside the normal acumen of human experience. Gladwell (2008)...
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...Costa Concordia Anatomy of an organisational accident Capt. Antonio Di Lieto PhD candidate at the Australian Maritime College, University of Tasmania adilieto@amc.edu.au The views and opinions expressed on this paper are solely those of the original author. These views and opinions do not necessarily represent those of persons or organisations involved, and/or any/all contributors to this site. ABSTRACT th This paper analyses the grounding that occurred on the 13 of January 2012 to the cruise ship Costa Concordia. The analysis is carried out only on the conduct of navigation – and not on the emergency response at three different levels: the errors of the bridge team, the error-inducing conditions of their workplace (the bridge), and the organisational processes behind them – following Reason’s (1997) model of organisational accident. An organisational accident is a rare, but often catastrophic, event that occurs within complex organisations as a product of technological innovation. Working under a hypothesis built on publicly available data till July 2012, the grounding of Costa Concordia appears to be an organisational accident. The paper aims to provide official investigators with a framework for the understanding of its development, which is considered critical to limit the re-occurrence of other such events. Moreover, it aspires to be the starting point for future examination of error inducing conditions across the cruising industry and the wider maritime ...
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...Costa Concordia Anatomy of an organizational accident Jayvee M. Fernandez Maritime Law Midway Maritime Foundation ABSTRACT This paper analyses the grounding that occurred on the 13th of January 2012 to the cruise ship Costa Concordia. The analysis is carried out only on the conduct of navigation – and not on the emergency response - at three different levels: the errors of the bridge team, the error-inducing conditions of their workplace (the bridge), and the organizational processes behind them – following Reason’s (1997) model of organizational accident. An organizational accident is a rare, but often catastrophic, event that occurs within complex organizations as a product of technological innovation. Working under a hypothesis built on publicly available data till July 2012, the grounding of Costa Concordia appears to be an organizational accident. The paper aims to provide official investigators with a framework for the understanding of its development, which is considered critical to limit the re-occurrence of other such events. Moreover, it aspires to be the starting point for future examination of error inducing conditions across the cruising industry and the wider maritime domain. Overall, it is an attempt to address systemic issues, rather than accusing or defending individuals...
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...The Portman Hotel Company Problem Statement The problem identified in the case is that The Portman Company is facing the issue of high turnover among the Personal Valet which is almost 50%. The morale of PV’s has gone down because their expectations were not met and they were angry. Along with this, increasing complaints by the guests’ have also been a major concern for the management. The increasing cost was also a concern which threatened to raise the level of overhead for the company considerably. Data analysis The problem identified in the case is basically the high turnover among employees or the Personal Valet who consider that the structure of the hotel is too much de-centralized. They have to wait for many days before they can actually discuss their problems with the supervisor. As one of the Persona Valet stated “The supervisors are very less in number and we have to make decisions ourselves in chaos and hurry. We keep trying to find a supervisor who is not available to solve our problems.” After the first interview none of the PV’s met Scott. In fact everything was too much de-centralized and based on personal understanding and decisions, which actually accounted for all the conflicts and chaos. Secondly, the management assumed that the amount of tip for each Personal Valet would be around $200 per week; however it turned out to be $40 for every PV. This was quite demotivating for them because initially they were pretty sure and confident about getting tips in excess...
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...@BCL@CC0C2FEF.docx PEPPERDINE UNIVERSITY THE GEORGE L. GRAZIADIO SCHOOL OF BUSINESS AND MANAGEMENT STEPHEN M. RAPIER, Ph.D. MKTG 680.23 GLOBAL BRAND MANAGEMENT Fall 2014 WEDNESDAY 6:00 – 10:00 PM West L.A. Graduate Campus SYLLABUS 1 | Page Rapier @BCL@CC0C2FEF.docx Global Brand Management MKTG 680.23 Fall 2014 Wednesdays, 6:00 – 10:00 PM West L.A. Graduate Campus, Room TBD Stephen M. Rapier, Ph.D. Office Hours (By Appointment): Wednesdays, 5:00 – 5:45 PM E-mail address: stephen.rapier@pepperdine.edu Cell Phone# (310) 403-8271 Introduction Modern brands are a powerful force transcending the world’s borders, economies, and cultures. This course introduces the student to the global brand dynamic, and focuses on why a global brand is important, how to nurture and protect a global brand, global brand management, and the importance of the brand’s authenticity in the formation of the consumer’s brand trust and commitment. The students will draw on their oral and written presentation skills and will be highly involved in bringing the course material to life. Subject to availability, this course provides the opportunity for the student to apply course content to an assigned case/consulting client. Emphasis is placed on the practical application of branding concepts to global business. Prerequisites: MKTG 658 Marketing Management. Student Learning Outcomes Having successfully completed this course, students should at a minimum be able to: 1. Understand the nature...
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...An Executive Who Ruled From Afar and Walked Away Rich David J. Swift Charlie and Cindy Eitel at one of their homes, in Jackson Hole, Wyo., in 2008. Mr. Eitel ran Simmons for several of its private equity owners. By JULIE CRESWELL Published: October 4, 2009 TWITTER New employees at the headquarters of the Simmons Bedding Company got a little book containing 84 sayings of their boss, Charlie Eitel. Saying No. 1: “In order to create a viable vision you must answer one very fundamental question, ‘What do you really want?’ ” LINKEDIN SIGN IN TO EMAIL PRINT REPRINTS SHARE Related Profits for Buyout Firms as Company Debt Soared (October 5, 2009) Mr. Eitel, former colleagues said, really wanted to bring some sizzle to the ho-hum mattress business. He was paid millions of dollars to run Simmons for several private equity investment companies, first Fenway, then Thomas H. Lee Partners. Like those firms, he fared well, even though Simmons plans to file for bankruptcy. Mr. Eitel’s vision for Simmons was shaped by a corporate philosophy called the Great Game of Life,which is supposed to turn a company into a team. He once had the company hire an artist to paint a mural representing the river of life for a strategy meeting at a resort. “Everybody put their boat on the river, and it represented that you were floating down the river of your dreams,” recalled Greg Moore, who worked in Simmons’s human resources department from 2002 until 2007 and supported Mr. Eitel’s...
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...DRAFT March 22/2003 GMG Airlines – at a glance GMG Airlines is the country’s only surviving private passenger airlines. GMG started its airlines business and went on operation on 6th April 1998. GMG Airlines tries to portray its philosophy “ First Class all the way” in its every activity starting from its customer dealing to its own people handling. GMG believes in profit maximization through customer satisfaction and that is achieved through its own people’s satisfaction GMG Group has 45 years’ business experience in Bangladesh. Having such a vast experience, GMG opened its airlines sector, which is about to touch its six years of experience. GMG Airlines, by giving shape to its philosophy-First Class All the Way, has already managed to gain trust of our valued clients and prospects. Now in the airlines business in Bangladesh, GMG means everything first class that includes from service like ticket selling to schedule maintenance. GMG is well managed and well organized company. They have very effective and efficient management committee. They have effective and systematic interdepartmental cooperation for works which materialized the philosophy of the company. Needless to say, both the Chairman and Managing Director of GMG Airlines are Commercial Pilot License holders and are highly qualified. INTRODUCTION People are the major component of any business, and the management of people is a major part of every manager’s job, it is the specialized...
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...Van Maanen, J. Richard Hackman, Linda Pike, and the anonymous ASQ reviewers for their he lp with later drafts. The death of 13 men in the Mann Gulch fire disaster, made famous in Norman Maclean's Young Men and Fire, is analyzed as the interactive disintegration of role structure and sensemaking in a minimal organization. Four potential sources of resilience that make groups less vulnerable to disruptions of sensemaking are proposed to forestall disintegration, including improvisation, virtual role systems, the attitude of wisdom, and norms of respectful interaction. The analysis is then embedded in the organizational literature to show that we need to reexamine our thinking about temporary systems, structuration, nondisclosive intimacy, intergroup dynamics, and team building. The purpose of this article is to reanalyze the Mann Gulch fire disaster in Montana described in Norman Maclean's (1992) award-winning book Young Men and Fire to illustrate a gap...
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... | | |Washington University – Olin School of Business |St. Louis, MO | |Bachelor of Science in Business Administration; Finance Major |Class of 2013 | |Cumulative GPA: 3.5/4.0; Major GPA: 3.8/4.0 | |Graduated magna cum laude as a Presidential Scholar, Dean’s List all semesters | |Relevant Coursework: Financial Statement Analysis, Advanced Financial Management, M&A, Options, Futures & Derivatives, Introduction to Econometrics, | |International Finance, Investments | |Dalian University of Foreign Languages |Dalian, Liaoning Province, China |...
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...NEGOTIATION CASE CRISTIANO v/s REAL MADRID FC Module: Negotiation 1 (7FFLA572) Candidate number: P07352 Words: 5756 CRISTIANO v/s REAL MADRID FC Confidential Instructions for Ricardo Kaka, Agent for Cristiano You are the founder of one the biggest professional sports agencies in the world. You grew up in the back streets of Porto, Portugal and through hard work made it to Harvard Law School, where you specialized in sports law. While studying at Harvard you became extensively involved in the Harvard Negotiation Project thereby excelling at conflict resolution and negotiation. Armed with this knowledge you went back and applied it where it truly interested you-football. With determination and relentless resolve you became a much sought after football agent. In fact the media started labeling you and some others as ‘super-agents’ because of your ability to find raw talent from South America and Portugal and get them to the promise land (‘big clubs’ and ‘big bucks’). In 2009 your attention was brought to Cristiano, a truly world-class football player from Brazil with enormous potential. Using your connections, ability to speak the language and the fact that Cristiano, like you hailed from a modest background you signed him as a client. From a young age Cristiano has been playing football at the highest level, hence you engineered one of your greatest moves, which saw him transfer from his local Brazilian league to the big leagues of Europe. Success has followed...
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...Intermediate Macroeconomic Analysis Spring 2013 Textbook: Richard Froyen, Macroeconomics, 10thed. Cases: From HBS online: http://cb.hbsp.harvard.edu/cb/access/16750635 Or available at the bookstore Course Description: Building off the principles of macroeconomics course, this course is concerned with the behavior of key economic aggregates including the unemployment rate, inflation rate, productivity growth, interest rates, government budget imbalances, foreign trade imbalances, et. al. We want to learn how these macroeconomic variables are determined, the causes and consequences of their variations, how they interact with each other, and how they respond to government interventions. As a member of the business community, a journalist, educator, government official, or a stay-at-home mom, you will make decisions that should be influenced by our economy. This course endeavors to give you tools to fully interpret what is happening in the economy based on available information and an understanding of how the economic indicators influence the future. The course tries to do all of this while looking at the evolution of modern economic thought to understand how we have arrived at the conclusions and models we currently employ. This course is for economics majors…those of you who understand why economics is the key to making good decisions. We will focus on the ability to interpret, explain, and communicate. Approach: The main approach is analytical...
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...their rights to be identified as the authors of this work in accordance with the Copyright, Designs and Patents Act 1988. First published 2010 by PALGRAVE MACMILLAN Palgrave Macmillan in the UK is an imprint of Macmillan Publishers Limited, registered in England, company number 785998, of Houndmills, Basingstoke, Hampshire RG21 6XS. Palgrave Macmillan in the US is a division of St Martin’s Press LLC, 175 Fifth Avenue, New York, NY 10010. Palgrave Macmillan is the global academic imprint of the above companies and has companies and representatives throughout the world. Palgrave® and Macmillan® are registered trademarks in the United States, the United Kingdom, Europe and other countries ISBN 978-0-230-24652-2 hardback This book is printed on paper suitable for recycling and made from fully...
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...8 in (173 cm)[1] Batting style Right-handed Bowling style Right-arm leg break Role Batsman International information National side Australia Test debut (cap 124) 30 November 1928 v England Last Test 18 August 1948 v England Domestic team information Years Team 1927–34 New South Wales 1935–49 South Australia Career statistics Competition Tests FC Matches 52 234 Runs scored 6,996 28,067 Batting average 99.94 95.14 100s/50s 29/13 117/69 Top score 334 452* Balls bowled 160 2114 Wickets 2 36 Bowling average 36.00 37.97 5 wickets in innings 0 0 10 wickets in match 0 0 Best bowling 1/8 3/35 Catches/stumpings 32/– 131/1 Source: Cricinfo, 16 August 2007 Sir Donald George Bradman, AC (27 August 1908 – 25 February 2001), often referred to as "The Don", was an Australian cricketer, widely acknowledged as the greatest Test batsman of all time.[2] Bradman's career Test batting average of 99.94 is often cited as the greatest achievement by any sportsman in any major sport.[3] The story that the young Bradman practised alone with a cricket stump and a golf ball is part of Australian folklore.[4] Bradman's meteoric rise from bush cricket to the Australian Test team took just over two years. Before his 22nd birthday, he had set many records for top scoring, some of which still stand, and became Australia's sporting idol at the height of the Great Depression. During a...
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...quality found in the delicious wafers that are made from only the finest ingredients. In the beginning, this business is started by two elder brothers from Tan family who asked their father to allow them to start their own company. With his agreement, their business started out as a cottage operation in Johor back in 1991 with producing wafers, wafer sticks and biscuits with an Austrian-made second-hand wafer stick machine costing RM80, 000. With their high spirits they try their best to produce the highest quality wafer sticks around and they make it as Malaysia’s No.1 homegrown biscuit brand. From an Original Equipment Manufacturer to a household name, the Munchy’s brand was born in 1993. In year 2006, Munchy was recorded in Malaysia Book of Records as 'Largest Wafer Manufacturer in 2005'. During 1997 till 1998,...
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...I once heard a Winston Churchill quote that stated, “There is nothing wrong with change, if it’s in the right direction.” The book that I read this semester, Switch: How to Change Things When Change is Hard, provides a nice framework for leading people to change in right directions. As the semester has gone by I have found that the book was extremely relevant in relating to the lessons that have been taught in class and the experiences that I have had in my life. The book provides a nice analogy of an elephant and a rider, which symbolizes the emotional and rational sides, respectively, to all individuals and groups. As this framework is presented in this paper, I will relate the books lessons to the theories that I learned in class and to my own personal experiences to give a strong analysis of its teachings. Before digging into this view on change, I am going to define what the elephant and the rider actually is and how they affect each other in the road to change. This analogy is important to visualize because the image of a small rider and a large elephant really symbolizes how hard it is for the rational side of individuals to direct and motivate their emotional side. A few examples of the elephant overtaking the rider are when people procrastinate getting tasks done or overeating when they are trying to lose weight. These examples highlight the weaknesses of the elephant—the emphasis it places on quick payoff versus long term payoff. This is the reason why changes...
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