We can define the culture as a mixture of: race, ethnicity, gender, religion, class and the origin It is difficult to have a successful cross-cultural communication but not impossible, one of the strategies that help to overcome these problems is as follow:
* Show Respect for other Languages and Cultures
Respect is a key to a positive communication regardless to the differences in general, as mentioned:” three basic ways to overcome obstacles to communication: patience, respect, and listening skills”(Grosse, 2002). The knowledge of cultures leads to an affective communication with a multicultural people; as in the hospitality management everyone knows that The Guest is A king, that show it all, listening to listen not to answer and argue is the half way to the solution of the conflict in communication, because the active listening can overlook misunderstanding; the increased awareness of our communication behavior and lead to a better cooperation and to efficient operation. Understanding the language is important but it is more to know about the accent like the French in Quebec, the tone like the Germans and the gestural like the Italians.
This strategy is for a long term effective to overcome the obstacles in the cross-cultural communication, with the globalization, all the groups of organization prefer to have an international group to be unique in the market with the ability to succeed under the roof of international culture, So, people develop different perception with the life experience and the training.
* Understand how Diversity Strengthens a Team
Working across a multi cultural team is a new experience for many people; it is a challenging to build an understanding of other’s people cultures, as well to create new approaches and strategies as mentioned: “the diversity stimulate new ideas and enhanced creativity” (Grosse, 2002).
Nowadays,