...Camellia Sinensis Tea originated 5,000 years ago and now has more than 3,000 different variations. Ever since it was originated, it has made a historical and a cultural significance in the world. All classes of tea derived from the same plant, Camellia Sinensis. Isn’t it surprising that teas with different flavor and aroma are made from the same leaf? As time passed, tea began to be drunk as something that satisfies thirst and as a table luxury. Tea also has many medical applications as Bencao Shiyi, a Chinese classical pharmaceutical book, has states, “Drinking tea for a long time will make one live long to stay in good shape without becoming too fat and too heavy.” It is said that tea was first discovered by the second emperor of China, Shen Nung. Legend has it that while boiling some drinking water, tea leaves blew into his pot. He found the flavor pleasant. He then experimented with the leaves and discovered that it has some medicinal properties. He acknowledged it gave one "vigor of body, contentment of mind, and determination of purpose." He began cultivating the plant for the benefit of his nation. In the early days tea was primarily used as medicine and was very bitter. It took three centuries for the drink to become popular in China. Due to its popularity during the Tang Dynasty it became taxed commodity. Preceding Ming Dynasty, tea was manufactured for strictly for import in China. It was not until the early 1600s that the Dutch introduced tea into Europe. Even...
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...co Food and Beverage Operations DHM 102 The Official Guide Boston Business School 520 North Bridge Road #03-01 Wisma Alsagoff Singapore 188742 www.bostonbiz.edu.sg All rights reserved; no part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior written permission of the Publisher. This guide may not be lent, resold, hired out or otherwise disposed of by way of trade in any form of binding or cover, other than that in which is published, without the prior consent of the Publisher. The Guide is a useful resource for those seeking to gain the internationally recognised CTHCM qualifications. The Guide however must be used together with the recommended textbooks. CONTENTS 1. Introduction 2. Food Production Methods 3. Food Service Outlets 4. Food Service Methods 5. Food and Beverage Service Staff 6. Menus and Beverage Lists 7. Food and Beverage Service Area and Equipment 8. Food Service – Accompaniments and Covers 9. Food and Beverage Service Sequence 10. Beverage Service – Non Alcoholic Beverages 11. Alcoholic Beverage Service – Wine and Beer 12. Alcoholic Beverage Service – Spirits, Liqueurs and Bar Operations 13. Customer Care and Selling Skills 14. Functions and Events 15. Supervisory Aspect of Food and Beverage Management 1 5 31 46 65 77 92 113 128 167 181 207 228 244 262 1 Introduction Description The aim of Food and...
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...Food and Beverage Operations DHM 102 The Official Guide Boston Business School 520 North Bridge Road #03-01 Wisma Alsagoff Singapore 188742 www.bostonbiz.edu.sg All rights reserved; no part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior written permission of the Publisher. This guide may not be lent, resold, hired out or otherwise disposed of by way of trade in any form of binding or cover, other than that in which is published, without the prior consent of the Publisher. The Guide is a useful resource for those seeking to gain the internationally recognised CTHCM qualifications. The Guide however must be used together with the recommended textbooks. CONTENTS 1. Introduction 2. Food Production Methods 3. Food Service Outlets 4. Food Service Methods 5. Food and Beverage Service Staff 6. Menus and Beverage Lists 7. Food and Beverage Service Area and Equipment 8. Food Service – Accompaniments and Covers 9. Food and Beverage Service Sequence 10. Beverage Service – Non Alcoholic Beverages 11. Alcoholic Beverage Service – Wine and Beer 12. Alcoholic Beverage Service – Spirits, Liqueurs and Bar Operations 13. Customer Care and Selling Skills 14. Functions and Events 15. Supervisory Aspect of Food and Beverage Management 1 5 31 46 65 77 92 113 128 167 181 207 228 244 262 1 Introduction Description The aim of Food and...
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...Cited: Page 89 Introduction Boston Beer Company (SAM) is one of the fastest growing breweries in the United States of America currently holding the largest market share of craft brewers in the country, and 6th largest of all brewers. Founded in 1984 in Boston, Massachusetts and staying true to both its local and family roots, this high quality beer has become an icon throughout the nation. Another extremely successful and predominant corporation in the beverage-alcohol industry is that of Anheuser-Busch Inbev SA (BUD) which will serve for the purposes of this paper as a benchmark for how a firm should be performing and operating in this field. Being that Anheuser-Busch has been operating since 1852, has 13 breweries nation-wide, and is one of the most iconic breweries in the world, it truly is a unique comparison of “David vs. Goliath” for these two companies. The History of the Boston Beer Company Jim Koch, founding member of The Boston Beer Company, has a long proud history of brewing a robust, full flavored beer in his family. In fact, it was his great-great grandfather Louise Koch, who concocted the original recipe for the brands metaphorical bread and butter “Samuel Adams Boston Lager” which is by far the bestselling brand in the portfolio of beers the company holds and distributes. The “Sam Adams” name (also the inspiration for the NYSE ticker the company holds “SAM”) was dubbed after the American patriot from Boston of the same name because of...
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...you…ask what you can do for your country. From his early life to his career in congress and as president of the United States, John F. Kennedy proved himself to be one of the most influential men in US history. Simkin writes that John F. Kennedy’s family was of Irish decent. During the great potato famine of the 1840’s John F. Kennedy’s Great Grandfather, Patrick Kennedy, immigrated to the United States and settled in Boston Massachusetts. It was here that politics entered into the Kennedy gene pool. Patrick Kennedy’s son, Patrick J. Kennedy was a successful saloon owner and a United States Senator. John F. Kennedy’s father, Joseph P. Kennedy, served under President Roosevelt administration as the U.S. ambassador to Great Britain. He also was first chairman of the Securities and Exchange Commission. Joseph P. Kennedy was a very good business man and politician making himself into a self-made millionaire. John F. Kennedy’s mother was of political origins also. Rose Fitzgerald Kennedy’s father John F. “Honey Frits” Fitzgerald served in congress and as mayor of Boston for many years. Joseph P. Kennedy and his wife Rose Fitzgerald Kennedy had their second son, John Fitzgerald Kennedy, on May 29th, 1917 in Brookline, Massachusetts. The president had eight brother and...
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...Most Americans nowadays like to think that they have the American Revolution pretty well figured out. Conventional wisdom starts the saga in 1763 when Britain, saddled with debt at the close of the Seven Years' War, levied new taxes that prompted her American colonists to resist, and then to reject, imperial rule. Having declared independence and defeated the British, American patriots then drafted the constitution that remains the law of the land to this day. With George Washington's inauguration as president in 1789, the story has a happy ending and the curtain comes down. This time-honored script renders the road from colonies to nation clear, smooth, and straight, with familiar landmarks along the way, from Boston's Massacre and Tea Party through Lexington and Concord, then on to Bunker Hill and Yorktown before reaching its destination: Philadelphia in 1787, where the Founders invented a government worthy of America's greatness. Those Founders are equally familiar. Washington and Thomas Jefferson, Benjamin Franklin and James Madison, Sam and John Adams, Patrick Henry and Alexander Hamilton: in the popular mind this band of worthies, more marble monuments than mere mortals, guides America towards its grand destiny with a sure and steady hand. "[F]or the vast majority of contemporary Americans," writes historian Joseph Ellis, the birth of this nation is shrouded by "a golden haze or halo."(1) So easy, so tame, so much "a land of foregone conclusions" does America's Revolution...
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...Income Tax System, the Internal Revenue Code, the Internal Revenue Service, and guidelines and improvement of the tax system. History of Taxation in the United States The history of taxation in the United States commenced when the British, French and Spanish Empires ruled the individual colonies established in the US. This was back in the 1790’s after World War I. After their independence from Europe, the taxation system continued by collection of poll taxes, tariffs, and excise taxes. There were various acts passed by parliament which imposed taxation of various items such as lead, paper, paint, glass, stamps, sugar, and tea as a means of tax collection. From these come the Sugar Act, the Stamp Act, and the Townshend Revenue Act. The Boston Tea Party was the insurgency against the British colonists by the American colonists to not pay the tea tax levied upon them. Federal Government Income Tax History The taxation system in the United States is governed by different levels of government. There are different methods of taxation as well. The tariffs imposed were the largest source of federal revenue from 1790 to the eve of World War I. This was the largest source of income until the collection of income taxes. Congress adopted federal statutes imposing legal obligation to pay federal income taxes in 1861 and 1862 to pay for the Civil War. The law levied...
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...Storrs, L. (2006). Left-feminism, the consumer movement, and red scare politics in the united states, 1935-1960. Journal of Women's History, 18(3), 40-40-67,148. Retrieved from http://search.proquest.com/docview/203248794?accountid=35812 In the United States, right-wing hostility to female consumer advocates who held federal jobs or had the ear of federal officials was an important source of the crusade against "Communists in government," a primary engine of the Second Red Scare. The hunt for communists in the U.S. government, which began in the 1930s and reached a fever pitch in the 1950s, reshaped the terrain of party politics and halted expansion of the American welfare state. Conservatives' attack on the New Deal-often seen as triggered by the rise of mass production unionism-also was a reaction to the emergence of a consumer movement that was feminist, anti-racist, and pro-labor. That movement was predominantly female and wielded more influence over federal policy than scholars have recognized. Focusing on the League of Women Shoppers, the Consumers' National Federation, and the fate of their members who obtained positions in such government agencies as the Office of Price Administration, this article argues that conservative anticommunists' gendered animosity to the consumer movement was critical to the pre-history of the federal employee loyalty program created in 1947, and that civil servants with ties to consumer groups were prominent among that program's casualties...
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...final 1. Introduction of “Tea Garden” Tea is the most popular non-intoxicating beverage in the world enjoyed by the rich and poor alike. Tea drinking was quite common in every part of the world. The most popular form of value addition is selling branded tea. This involves not only the packing of tea but also blending of other varieties to maintain consistency of taste. To arrive at a blend, expert tea tasters sample hundreds of liquors. Convenient drinks like instant tea (soluble tea powder), tea bags (bags are dipped in hot water), ready to drink (served in cans) and flavored tea (with vanilla, strawberry flavor) are becoming popular in developed countries like the USA and Japan. So we bring our new product “Tea Garden”: The ultimate readymade milk tea in the Bangladeshi market. But this product is quite different from other. Every one offer this kind of product in a powdered form which need to boil in water for 2-3 minutes and then filter it to drink but this is time consuming, other company provide tea bag of raw tea and other market this as a form of cans. But we bring this product in a tea bag with separated chamber for each item that is sugar, milk and tea leaves. This product is completely new in Bangladeshi market. We are going to introduce this product with the slogan “Refreshing Bangladesh”. And we are here to refresh the Bangladesh again with a strong sprite. 1.1 Product Preview This product is produced under the brand name “Tea Garden”. This product is available...
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...set in the future and ruled by Norsefire, a fascist political party in a totalitarian government. The woman Evey, a protagonist in the film, is victim of an attempted rape by the secret police, when she knowingly breaks the law by leaving her house after curfew. The policemen used their status to create fear by threatening her in order to be respected and obeyed. In the opening scene, Lewis Prothero a TV host, announces that their successful country works through ‘Strength and Unity’, which is why immigrants, Muslims, homosexuals, diseases and terrorists all had to go, based on a ‘better’ judgment of their government’s religion, which in this movie is some sort of Christianity. ‘Strength through Unity, Unity through Faith’. The movie shows how government can manipulate its people, from fear to hope, Chancellor Adam Sutler was elected after a bioterrorist attack occurred which killed many. A cure for the virus getting discovered shortly after his election shows it was a plot engineered by Norsefire to gain power. The film makes plenty of political points and affronts the American government of today by making certain references about the war on terrorism and quoting the film “People should not fear their government. Government should fear its people.” As V hacks into the censored TV broadcasting system and plays his message, he raises the issues of how the government wants conformity and control, as TV, radio, books and else is all filtered and censored. He mentions the freedom...
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...[pic] Report on eramic Industry Ltd Course Code: F-401 Submitted by Yasir Bin Yousuf Roll :16-36 Department Of Finance Submitted to Hussain Ahmed Enamul Huda Lecturer Department of Finance University of Dhaka Date of submission 1 August, 201 Executive summary The ceramic industry is surprisingly not quite a new one in Bangladesh. It dates back to 1962. People Ceramic Industries Ltd (PCI) pioneered the manufacture of porcelain tableware in Bangladesh (Khandaker and Alamgir 2006). According to Bangladesh Ceramic Ware Manufacturers Association (BCWMA), there are approximately 40 ceramic manufacturers operating in this industry producing tableware, sanitary ware and tiles. The major ceramic companies in the industry are Monno ceramics, R.A.K ceramics, Shinepukur ceramics, Fu-wang ceramics, greatwall ceramics, Peoples and national ceramics etc; there remains other 31 companies. Over the years, the ceramic industry in Bangladesh has flourished immensely and has gained recognition throughout the worldQuality of products has helped Bangladesh to carve a niche in the global market; the manufacturers in this sector are taking risks while diversifying their designs into world-class standards. The close competitors of Bangladesh are China and India, but they mostly produce traditional items. Moreover, due to recent global financial crisis and rising labor cost, the developed countries are placing more orders to low-cost countries...
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...The Future of Starbucks An Analysis by Team Macchiato: Zack Higbee Chen Yee Liaw Calvin Ting Kevin Tjho Michelle Ton 1 Executive Summary Starbucks Corporation has arguably been the most successful coffee chain in the past few decades, using their aggressive expansion strategies to push out much of its competition. Through its expansion, Starbucks has focused on creating a dense network of stores all around America, while also opening up new locations all around the world. By leading the retail coffee market, Starbucks is able to sell its coffee for a premium price and increase their profitability. Its success can be seen in the gradual rise of its stock prices from 1992 – 2007, reaching almost 6000% of their initial public offering 1 . Yet, in the recent year, the market has shown Starbucks to be in constant decline, as their stock has dropped about $15/share, a value they have been above since 2004. Also, looking at Starbucks’ SEC filings, we can see that its comparable store sales have decreased significantly in US markets since 2004. This has prompted Team Macchiato to evaluate Starbucks’ current strategies in addition to the retail coffee market as a whole. To evaluate the problem, one of the biggest questions to consider is to what extent is the “designer coffee” market just a fad. In other words, will the allure of gourmet Starbucks coffee be maintained or will more appealing options threaten the success of Starbucks’ primary product...
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...confined to the privacy of our Facebook friends. We change our profile pictures and post information, all creating an image of how we want others to perceive us. Facebook has changed the people communicate with one another, and privacy should not be a concern when using the site because it is the user’s decision who can access their information. Facebook was created by a man named Mark Zuckerberg. Actually, the term “man” could be used loosely, Mark is a mere twenty-three years old (Newmark). Zuckerberg attended Harvard University and created Facebook in his dorm in 2004 (Newmark). “The first month the site went ‘live’ in 2004, half of Harvard’s undergraduates signed up. Its popularity spread to other Boston-area campuses including MIT, Boston University and Boston College. By December 2004, the number of Facebook users surpassed one million” (Fleming). However, he dropped out of Harvard University shortly after the sites launch (Forbes). The site was intended to be utilized throughout Harvard’s campus, but was later expanded to reach other colleges (Newmark). Facebook has been expanded to a global platform with companies such as Yahoo! and Viacom trying to buy the company (Newmark). Facebook is growing at a massive rate...
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... 05. The book ‘Glimpses of World History’ was written by Jawaharlar Nehru. 06. Mother Teresa was born in – Mecidonia 07. The largest island in the world is – Greenland. 08. Naiko Gas Company belongs to the country is- Canada 09. Naigra falls is located in – North America 10. The American General who led the revolt against the British and declared American independence was- George Washington. 11. The country that accounts for nearly one third of the total teak production of the world is- Myanmar. 12. The name of statesman who received Noble prize for literary work is- Churchill. 13. Albert Einstein was born in – Germany. 14. The largest Ocean of the world is - Pacific Ocean. 15. International Rice Research Institute (IRRI) is located in – Manila, Philippines. 16. The industrial revolution was started in – England 17. ‘NASAKA’ is the border force of – Myanmar. 18. Golan Heights is a cause of discord between- Syria and Israel. 19. Name of the country, which has largest rainforest- Brazil. 20. Transfer of foreign fugitive to his home country is – Extradition. 21. The country that is called ‘the door of Europe’ is –Vienna (Austria) 22. Nelson Mandela was born in – 18 July 1918 23. Bangladesh workers safety initiative was declared by – Alliance for workers safety in Washington. 24. Who is Edwared Snowden? – A former official of central intelligence agency (CIA) who leaked surveillance programme of the USA. 25. Name of newly elected party in Bhutan –Peoples Democratic Party (PDP) ...
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...The Future of Starbucks An Analysis by Team Macchiato: Zack Higbee Chen Yee Liaw Calvin Ting Kevin Tjho Michelle Ton 1 Executive Summary Starbucks Corporation has arguably been the most successful coffee chain in the past few decades, using their aggressive expansion strategies to push out much of its competition. Through its expansion, Starbucks has focused on creating a dense network of stores all around America, while also opening up new locations all around the world. By leading the retail coffee market, Starbucks is able to sell its coffee for a premium price and increase their profitability. Its success can be seen in the gradual rise of its stock prices from 1992 – 2007, reaching almost 6000% of their initial public offering 1 . Yet, in the recent year, the market has shown Starbucks to be in constant decline, as their stock has dropped about $15/share, a value they have been above since 2004. Also, looking at Starbucks’ SEC filings, we can see that its comparable store sales have decreased significantly in US markets since 2004. This has prompted Team Macchiato to evaluate Starbucks’ current strategies in addition to the retail coffee market as a whole. To evaluate the problem, one of the biggest questions to consider is to what extent is the “designer coffee” market just a fad. In other words, will the allure of gourmet Starbucks coffee be maintained or will more appealing options threaten the success of Starbucks’ primary product...
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