MGT 100 PRINCIPLES OF MANAGEMENT

Mohamet Ndiaye: Hello, my name is Mohamet Ndiaye. I am one of your employees and I am here to interview you for a paper that I have to write for my management class .What is your name and position in this company?
Manager: My name is Kathy Goatskin and I am the laboratory administrator.
Me: How long have you been a manager?
Kathy: I have been a manager for about fifteen years
Me: Tell me about your managerial experience and what type of business do you work for.
Kathy: I have worked for Mayo in Minnesota as a manager for three years and then I received this job offer in 2005 to be a Laboratory manager for Elmhurst Memorial Hospital. I have been doing this job for five years with this company. Elmhurst is a community hospital and has three hundreds beds. The hospital has two thousands employees.
Me: We have learned the functions of the managers in theory. Is it what managers do in real life? And what is your role within this organization?
Kathy: Sincerely I do a lot and various things. I control everything that the employees do and make sure that things are going the way they are supposed to. I motivate the employees by involving them in the decisions making. I inform the employees so that they feel concerned and involved. I communicate with the employees and I listen to them. I tell my employees all the information necessary so that they can have their jobs done in the best possible way.
Me: I see that you have a lot to do.
Kathy: That is why I stay sometimes very late. Remember, if you want something to be well done, do it yourself. But realistically, I cannot do everything by myself which is why I have three supervisors to help me in reaching our goals. I also delegate some of my responsibilities to them such as the hiring, interviewing and firing of employees. I also make sure that employees know their chain