The video, "Travis Bradberry - Jim Canfield: Social-Awareness and Emotional Intelligence" explains that Social-Awareness is very important, yet difficult skills to achieve because it requires understanding of the others: what they feel, what they go through, how they understand, and how they react. In order to increase Self-Awareness, we need to pay more attention to the others than pay attention to ourselves. Self-Awareness requires observation skills in many areas, such as non-verbal behaviors, tone of the voices, perceptions, and perspectives of the others, tone (nuances) of the atmosphere, and requires compassion and empathy.
In the video, Bradberry also explains that Social-Awareness is probably the area that many people score the lowest