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Brick And Mortar Retailers Case Study

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Brick-and-mortar retailers are capable of surviving the competition as long as they provide an adequate quality service and reasonable prices for goods they offer. Currently, the demand for the service is high as many people are enjoying the window shopping. Smartphone-enhanced shopping is still developing, but it is already massive, so the companies have to deal with the challenge of adapting their traditional retail business to the demands of a new market. By combining traditional retail services with smartphone-enhanced online shopping, retailers are expected to reach a higher level of income. The retail chains are not likely to be completely put out by online shopping in the nearest decade, because some people still prefer to check the quality of the goods before they purchase them, and for generations that lived before online shopping was introduced, traditional retail shopping is still an entertainment and social experience, however, smartphone-enhanced online shopping is going to expand rapidly. The brick-and-mortar retailers can compete with smartphone-enhanced online shopping by providing a variety of products that attract customers. Therefore, the brick-and-mortar has a chance to compete with the new trends and changes in the market. …show more content…
Smartphone online shopping is more profound for customers or buyers who do not prefer going to look for products in stores or who have in the past gone to stores and failed to get the desired products. Most purchasers often look for products online, gather information about the products, then go to the retail shops to see the products the quality and make the purchase. Therefore, it is not only objective to point out that brick-and-mortar retail shops still have a chance to operate and compete with the Smartphone online

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