Technical Writing Project Cover Sheet

Capstone Project Name: | Managed Service Provider Migration | Student Name: | xxxxxxx | Degree Program: | Bachelor of Science IT, Network Emphasis | Student Mentor Name: | xxxxxxxx |

Table of Contents
Capstone Introduction 1
Review of Other Work 3
Project Rationale 8
Systems Analysis and Methodology 10
Goals and Objectives 14
Project Deliverables 16
Project Plan and Timelines 21
Project Development 22
Accomplishments 26
Conclusion 26
References 28
Appendix: 29

Capstone Introduction
With the rising costs of running a business and the goals to increase profits, organizations are constantly looking at ways to reduce operating expenses. In the technology realm of an organization, reduction of costs can be achieved by streamlining processes and automation. Another option that can be explored within organizations to reduce costs is the outsourcing of their technology departments to a manage service provider. Organizations are looking into options to utilize technology to reduce costs by migrating their technology to a 3rd party to managed their infrastructure.
Concordia is mid-sized bank based out of California that has a wide area network consisting of 125 branch offices spread out through California and the surrounding states. Concordia has implemented a project to get out of the information technology area so that they can focus on their core principles of the banking industry. Concordia preferred to leave the technical part of their infrastructure to the experts. The executives decided that outsourcing their infrastructure to a managed service provider, who specializes in wide area network management, will help the company reduce costs and help keep their environment current on technology trends.
The outsourcing of Concordia’s infrastructure can cover many aspects, including servers,