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Bsa/310 Riordan Final

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| Service Request SR – rm - 012 | TIFANY READ , RICHARD GIOIA, TIMOTHY BERGERON | 6/23/14 | BSA 310 | |

| Service Request SR – rm - 012 | TIFANY READ , RICHARD GIOIA, TIMOTHY BERGERON | 6/23/14 | BSA 310 | |

Running Head: Riordan Manufacturing
Learning Team C: Richard Gioia, Tifany Read, Timothy Bergeron
BSA/310
6/22/2014

Riordan Manufacturing Incorporated owned and operated by Riordan Industries, which is a Fortune 1000 enterprise with current revenues in excess of $1 billion US dollars. Riordan Manufacturing currently employs 550 people and has projected annual earnings of $46 million US dollars. Riordan Manufacturing is broken up into multiple plants. Plastic beverage containers are currently in production in Albany, Georgia, custom plastic parts production is in Pontiac, Michigan, and plastic fan parts production is in Hangzhou, China. The research and development facility currently resides at the corporate headquarters in San Jose, California. The majority of their customers are automotive parts manufacturers, aircraft manufactures, the Department of Defense, beverage makers and bottlers, and appliance manufactures. The mission of Riordan Manufacturing focuses in achieving and maintaining reasonable profitability to assure that the financial and human capital is available for sustained growth. Using Six Sigma, leading edge R&D and exceeding ISO 9000 standards, are the attitudes and abilities by which Riordan Manufacturing are defined. Riordan Manufacturing will continue to lead the industry in using polymer materials to provide solutions to meet their customer’s challenges. The responsibility of the Stakeholders for the Riordan Manufacturing Service Request is to utilize the following request from the respective departments and design the best in class system that will rapidly achieve

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