...Service Request SR-rm-022, Part 1 Your name here University of Phoenix Online BSA 375 Insrtuctor Date Service Request SR-rm-004, Part 1 Riordan Manufacturing is an international plastics manufacturer that currently employs 550 people with projected annual earnings totaling approximately $46 million. The company is completely owned by Riordan Industries which is a Fortune 1000 enterprise with revenues of up to $1 billion. The company’s merchandises consists of plastic beverage containers that are produced at its plant in Albany, Georgia; custom plastic parts are manufactured at its plant in Pontiac, Michigan; and plastic fan parts are created at its facilities in Hangzhou, China ("Riordan Manufacturing", 2013). Hugh McCauley, COO of Riordan Manufacturing, wants to integrate the existing variety of tools in use into a single integrated application. I have received a request from Hugh McCauley to develop an approach to replace the current HRIS. The current system was created in 1992 ("HRIS", 2013). With a new and improved system, Riordan will be able to become much more efficient, save time, and most importantly, save money. An advanced human resource management system can improve the company. According to the Service Request SR-rm-022, Riordan plans to put into place many of the existing HR tools into one integrated application so the company is able to benefit from a more refined information system within the Human Resource Department. ...
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...Service Request SR-rm-022, Part 1 Crystale Wyche BSA/375 September 4, 2014 Prescott Lerch Service Request SR-rm-022, Part 1 This paper will the discuss the key stakeholders in Riordan Manufacturing who will provide requirements in the human resources project, describe information-gathering techniques and system analysis tools used for the project, explain what project scope is and the importance of it and describe the areas of project feasibility that are examined in the analysis phase of the SDLC. Key Stakeholders There are many stakeholders at Riordan Manufacturing, the key stakeholders that requirements would be gathered from are as follows: President and CEO Dr. Michael Riordan, Executive Assistant Jane McCall, SVP-R&D Kenneth Collins, Chief Operating Officer Hugh McCauley, VP International Operations Charles Williamson and the IT service managers. The stakeholders who can directly use the new system are also important as well. Information-Gathering To complete the system will require a set of information that will be categorized into numerous parts. This will make sure the system and processes are doable to the demands set by the SR-rm-004. SR-rm-004 is an analysis request for Riordan Manufacturing current human resources system for future integration. "Many techniques are available for gathering requirements, sometimes multiple techniques are needed to gain a complete picture (Mochal, 2008)." 1. One on one Interviews: A sit...
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...SR-rm-004 BSA 375 August 22, 2011 SR-rm-004 Riordan Manufacturing is a global plastics manufacturer that currently employs over 500 people. They are a fortune 1000 company with manufacturing plants in Albany, Georgia, Pontiac, Michigan, and Hangzhou, China. The company’s research and development is done at its corporate headquarters in San Jose, California. The company currently holds contracts with auto parts and aircraft manufacturers, beverage and bottle makers, and the Department of Defense. Riordan Manufacturing has projected annual earnings of $46 million. A service request was issued by Riordan Manufacturing to the IT department. Riordan Manufacturing is waning to analyze the current Human Resources system and to integrate the existing variety of tools in use today into a single integrated application which will allow them to take advantage of a more sophisticated, state of the art, information system. Information Gathering Techniques Gathering the required information is vital to the success of the new Human Resources system. There are many good sources that information can be collected from to get a better idea of how the company wants the new system to work. These sources would include end users of the current Human Resources system, senior management, and documentation and manuals for the current system. Having the ability to gather this information will ensure that the system does what it is expected to do. During the information gathering...
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...Service Request SR-rm-004 part2 JOE BLOW BSA/375 December 12th 2010 Mr. Swallows Service Request SR-rm-004 part2 Riordan Manufacturing human resources information system project has reached the end of the current systems analysis phase of the system development life cycle. The information gathering process has been completed and we must move on to the next step in our SDLC. Riordan’s executive management has made clear that they wish to make the system more efficient and secure. While conducting our analysis of the Riordan Manufacturing we found many issues that need to be addressed and several inefficiencies. We also found many security concerns that need to be addressed in the interest of the company and its personnel. Application architecture and process design Designing forms and reports is a user-focused activity that typically follows a prototyping approach (Dennis, Wixom, & Roth, Chapter 8, 2009). Prototypes may help to model desired behavior, design the user interface, or analyze resource utilization (Bass, Clements, & Kazman, Chapter 1, 2003). The analyst will take in to consideration the data we compiled during part one of the service request to design a prototype of the system. This prototype will be heavily based on the needs and goals of Riordan Manufacturing executive management and take in to account some of the input from the human resources department management and staff. We learned in part one of this service request that Riordan Manufacturing’s...
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...Service Request SR-rm-022 - Part 1 Joshua Proctor BSA/375 November 4, 2013 Laura Smith Service Request SR-rm-022 - Part 1 This paper will describe each of the key stakeholders or stakeholder groups in Riordan Manufacturing who provide requirements for the service request, explain two separate information gathering techniques used during proposed projects, identify two factors that are necessary to ensure that the information required for the project is gathered successfully, define the scope of the project by specifying business functions that will be included in the project, describe the project’s operational, technical, and economic feasibility areas that are examined in the SDLC analysis phase summary. Key Stakeholders Riordan Manufacturing has many stakeholders and most of its stakeholders that would remain influential to the change process would gain the focus and those who can directly use the new system are also given importance. The stakeholders of the firm include CEO Michael Riordan, Executive Assistant Jan McCall, SVP-RD Kenneth Collins, COO Hugh McCauley, VP international operations Charles Williamson and the IT service managers. Further, before the input and revisions as per the information gathering steps are finalized, the individual users of the final app will be consulted for advice. Information-Gathering The completion of the system requires collection of information and it is categorized into ten parts that makes sure that system and processes...
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...t Service Request SR-rm-022 - Part 1 Joshua Proctor BSA/375 November 4, 2013 Laura Smith Service Request SR-rm-022 - Part 1 This paper will describe each of the key stakeholders or stakeholder groups in Riordan Manufacturing who provide requirements for the service request, explain two separate information gathering techniques used during proposed projects, identify two factors that are necessary to ensure that the information required for the project is gathered successfully, define the scope of the project by specifying business functions that will be included in the project, describe the project’s operational, technical, and economic feasibility areas that are examined in the SDLC analysis phase summary. Key Stakeholders Riordan Manufacturing has many stakeholders and most of its stakeholders that would remain influential to the change process would gain the focus and those who can directly use the new system are also given importance. The stakeholders of the firm include CEO Michael Riordan, Executive Assistant Jan McCall, SVP-RD Kenneth Collins, COO Hugh McCauley, VP international operations Charles Williamson and the IT service managers. Further, before the input and revisions as per the information gathering steps are finalized, the individual users of the final app will be consulted for advice. Information-Gathering The completion of the system requires collection of information and it is categorized into ten parts that makes sure that system and processes...
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...Service Request SR-rm-004 Trina Jefferson University of Phoenix BSA/375 Fundamentals of Business Systems Development February 27, 2012 Didier S.D. Opotowsky Riordan Manufacturing is a global plastics manufacturer employing 550 people with projected annual earnings of $46 million. The company is wholly owned by Riordan Industries, a Fortune 1000 enterprise with revenues in excess of $1 billion. Its products include plastic beverage containers produced at its plant in Albany, Georgia, custom plastic parts produced at its plant in Pontiac, Michigan, and plastic fan parts produced at its facilities in Hangzhou, China. The company's research and development is done at the corporate headquarters in San Jose. Riordan's major customers are automotive parts manufacturers, aircraft manufacturers, the Department of Defense, beverage makers and bottlers, and appliance manufacturers. (Riordan Manufacturing 2008) Describe the information-gathering techniques and design methods you would propose for the project you must first determine the needs of the company and technical resources. RM’s installed the current system back in 1992. There ERP system is vital to the Finance and Accounting System. With the number of employees and offices in various locations each has its own self-regulating finance and accounting system that is consolidated at headquarters in San Jose. The COO McCauley...
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...Section 1 Riordan HR Integration Project University of Phoenix FUNDAMENTALS OF BUSINESS SYSTEMS DEVELOPMENT BSA/375 JOHN DUNN July 24, 2011 Riordan HR Integration Project Riordan Manufacturing has submitted a service (SR-rm-004) request for the analysis of the current HR system with the goal of the integration of the currently existing variety of tools into a single integrated application for corporate wide use. The Systems development life cycle process, also known as SDLC will be used to design a new HR system for Riordan Manufacturing. This report will focus primarily on the analysis, design, and implementation phases of SDLC. The HR Integration Product Manager has solicited and received approval for the project from Hugh McCauley, COO (Riordan Manufacturing, 2008). Section 1 of this report will detail the scope and feasibility of this project. Additionally, Section 1 will describe the information-gathering techniques and design methods for Riordan Manufacturing service request SR-rm-004. Analysis of the HR system will be discussed, followed by identifying key factors, which will help ensure that the information required for the project is gathered successfully, and give an explanation of the scope and feasibility of the project. Section 2 will describe the application architecture and process design. In Addition, section 2 will illustrate how the tools of systems analyses are used to describe the information system’s architecture in terms of data, processes, interfaces...
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...Service Request SR-rm-022, Part 1 BSA/375 Anjit Bose Service Request SR-rm-004, Part 1 Table of Contents Introduction.........................................................................................................3 * Information-Gathering Techniques and Design Methods................................................................................................................3 * Business Requirements for an HR System.................................................................................................................5 * Scope and Feasibility.............................................................................................................5 * Detailed Plan for Riordan Manufacturing....................................................................................................6 * Conclusion...........................................................................................................7 * Reference ............................................................................................................8 * * * * * * * * * * * * * * * * * * * * Introduction * The COO, Hugh McCauley, of Riordan Manufacturing, wants to combine the existing variety of tools in use into a single integrated application. The business wants to take advantage of the more sophisticated state-of-the art information...
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...| | BSA375 Service Request SR-rm-004 Part 1 Analyze Riordan Manufacturing HR System Introduction Riordan Manufacturing is a global leader in plastics manufacturing market. The company has facilities in Albany, Georgia, Pontiac, Michigan, Hangzhou, China and San José, California. Riordan’s projected annual earnings are approximately $46 billion. The company began operations in 1992 with the company’s first functional Human Resources Information System. The current system is part of the financial systems package that tracks employee information. Recent analysis of the current HRIS has provided evidence indicating the system needs upgrading in order meet Riordan’s developing needs. To remain viable Riordan plans to update the current HRIS system with a more sophisticated HR system. The use of modern technology will be used to incorporate a variety of tools into a single integrated application. Plan The intent of this report will focus on Riordan’s current HRIS problems by developing a strategic plan for implementing a more advanced system. “The primary objective of the analysis phase is to understand and document the business needs and the processing requirements of the new system.” (Satzinger, J.W., Jackson, R.B., Burd, S.T., & Johnson, R., para. 26, 2004). Adjustments to Riordan’s HRIS will incorporate changes to the current financial...
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...Riordan Manufacturing HRIS Analysis University of Phoenix BSA/375 July 15, 2010 Riordan Manufacturing HRIS Analysis The ability to analyze and study the needs of an organization is an essential skill for a systems analyst. A systems analyst uses the concept of analysis and design to maintain and improve their information systems. The main goal of systems analysis and design is to improve organizational systems, typically through applying software that can help employees accomplish key business tasks more easily and efficiently (citation). The first steps that need to be taken in systems improvement are research and analyzing the scope and feasibility of a new project. Systems Analysis Approach The information-gathering technique and design method proposed for this project is the Rapid Application Development method, acronym RAD. The RAD methodology is a process in which research of user requirements is compiled before producing any detailed system design documents. Using this approach decreases the time needed to design and implement new systems. Factors of Successful Analysis The Rapid Application Development method incorporates using three different approaches of systems analysis. These sub-approaches are Prototyping, Computer-Assisted Software Engineering Tools, and Joint Application Design. By using the three different perspectives, RAD streamlines the entire systems analysis and design process. Prototyping Prototyping is the building...
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...Analyze HR System I Shane Maher BSA/375 03/31/2011 David Bruce Analyze HR System I For the Riordan Manufacturing service request the requestor Hugh McCauley has stated that the current HR system should be more “sophisticated, state-of –the art, information systems technology in our Human Resources department” which was stated in the service request SR-rm-004. The scope and feasibility will set up so that the best solution for achieving the goals of a technically new system is obtained. This paper will also identify the key factors to make this happen, the process will be gathering information regarding employees and the current system. Surveys and questionnaires along with face to face interviews which have worked in the HR department, other sources will be in the form of journals, books and experts in the related field. For the system to be developed and be implemented at the needs of Riordan, the SDLC will be making sure all five phases are completed. Investigation, Analysis, design, Implementation and Maintenance. (Valacich, 2009) Key Factors: Riordan has many focus points within their HR department.(Riordan, 2006) * Employee and Labor Relations * Employee Recognition Programs * Global Operations * Key Jobs * Recruitment and Selections Practices * Training and Development All factors need to be accounted for within the new system to make it more functional for HR. The current system HRIS was installed in 1992 (Riordan Intranet) , part...
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...Service Request SR-rm-004, Part 2 BSA 375 November 15, 2010 Mary Burton Currently Riordan uses a very conventional, antiquated process for inventory management. Most inventory checks are done through a printed form and then handed off to an Inventory Clerk for data entry. This process consumes time and allows room for human error. To enhance the inventory management at Riordan Manufacturing, implementation of a barcode scanning system and Vendor Managed Inventory (VMI) system is recommended. This system will provide full automation of inventory tracking from the receipt of raw materials to the shipment of finished products. This will reduce human error, accelerate the movement of inventory, and reduce stock-out. In addition, it will solve Riordan’s supply chain problem by implementing a shorter and more efficient supply chain process. Riordan Manufacturing’s objective in implementing a new inventory management process is to increase revenue and financial stability. Automation of the inventory management system will lessen human discrepancies/errors thus minimizing lost revenue/cost. The system will also minimize the time the current staff would need to enter manually inventory data allowing the company to effectively use those resources in other areas of the organization. This proposal outlines the need for Riordan Manufacturing to implement a new system(s) that will enhance their current inventory and manufacturing processes. Suggested implementation...
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...Service Request SR-rm-004 - Analyze HR System- Part 3 University of Phoenix BSA/375 Fundamentals of Business Systems Development Your Instructor’s Name Date: System Implementation The implementation stage of the Riordan project may prove to be the most challenging yet, but one that is worth all the effort. It would take a team of experts in various fields to successfully see this stage successfully through to completion, it cannot be a one-man show. Several departments within the organization have to be given priority when it comes to rolling out the new human resource management system. Since this system is automated and rests on an Information Technology platform, the first two departments to consider would be the human resource management and Information Technology departments. All the teams of professionals within these departments would have to be part and parcel of the entire system design and development process. The other departments to consider would be those of finance and operations management as they too are a fundamental part of the organization’s decision making framework. Coding As the new human resource management system is designed for Riordan Manufacturing, it is imperative to consider all its essential features and functions so as to ensure a flawless module is developed. These features and functions are tied firmly to computer programs for end users as well as those for system administrators. Databases for...
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...Service Request SR-rm-004 - Analyze HR System – Part 1 University of Phoenix BSA/375 Fundamentals of Business Systems Development Your Instructor’s Name Date: The Human Resource Management department is arguably the most fundamental when it comes to the proper running of any organization, whether public or private. Riordan Manufacturing Inc. is essentially not an exception in this. With the current advancements in technology, the corporate world has maintained a lead in innovation as well as adaptability to change. Corporations are setting new standards by the day in a variety of fields, from manufacturing to customer care. A company’s human capital is its most valuable asset. In light of this fact, Riordan Manufacturing has undertaken to incorporate an automatic human resource management (monitoring, evaluation and control) technique based on the Human Resource Information System platform. The aim is to solely enhance the efficiency of employees in all their undertakings, more specifically in their bid to satisfy clients. The personnel bases covered by this system are extensive, ranging from high-level employees to the rank-and-file workers. Every arm of the organization is of vital importance since they all operate interdependently within the same organizational framework. The functioning of one part of the organization depends exclusively on the progress of another. It is therefore important to ensure that the entire organizational...
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