...Service Request SR-rm-022 BSA/375 JUNE 21, 2012 * * * Hugh McCauley, COO * Hugh McCauley, COO of Riordan has sent a service request to us. The service request SR-rm-022 stats that Riordan wants to make improvement on their current HR tools. They are currently using a variety of HR tools and would want’s us create one integrated application. To do this we will have to do a system analysis of their current system. An analysis will be made with recommendations to upgrade and consolidate their system. * The service request is basically a project statement. This is a document from the customer who clearly states what the project should deliver and outline the high-level work required for completing this project * (SR-rm-022). Riordan Manufacturing has 550 employees worldwide and has projected earnings of $46 million. It is a fortune 1000 enterprise with $1 billion in excess revenues. It is wholly owned by Riordon Industries and based in San Jose , California. * . We will use the joint application design (JAD) for our system analysis, this should help keep the analysis efforts to a minimum. Fact finding is at the core of system analysis. Interviewing of individuals who understand the current system and any known issues, including future activities needed...
Words: 397 - Pages: 2
...Introduction Architecture design is used to define how options can be used to improve the hardware and software specifications. This paper will describe the application architecture and process design. A detailed observation is necessary to determine what kind of hardware can accommodate the software and it is a critical part of the system development life cycle. A high-level explanation of the security controls suggestions will be included. Application Architecture and Process Design The first step is to identify the major software components of the system being developed. Software systems are divided into four major functions. Data storage in an Information System stores the data or file. Data Access Logic is managing needed to retrieve the data. Application Logic is the processes or activities that are executed. The final function is the Presentation Logic function which is the presentation of the information and the user interface. Knowledge of the functions is vital in the design process and the data flow diagrams (DFD). Architecture design begins with the non-practical necessity. Riordan Manufacturing, Inc. is a large corporation that consists of several locations and the use of a Client-Server Architecture would be best due to scalability, which refers to flexible capacity of the infrastructure. Large-scale software is projected to be used by thousands of people concurrently. The cost of the infrastructure in a Client-Server is typically lower due to...
Words: 361 - Pages: 2
...Select one of the following consumer groups: teenagers, Baby Boomers, females, or minorities. Prepare a 700- to 1,050-word paper in which you analyze different facets of your group. Conduct research on your group using secondary sources. Summarize your research. Identify consumer needs, perceptions, and attitudes. Explain how your group’s consumer needs, perceptions, and attitudes may be used to create marketing communication messages. Include at least two examples. Teenagers Since the dawn of the dubbed "teenager" as a distinct group in the 50's, the buying power of the group has exceeded those of other age brackets. Thus many products are marketed to appeal to this consumer market. In the following it will be discussed the consumer needs, perceptions and attitudes of the Teen market and how products and services are marketed to the group. The teen market is quite frankly a purchaseing power house. As an individual within this consumer market the needs of the consumer to conform are exceedingly high. Teens overarching wants are to be socially accepted if not popular among their peers yet distict. Teens seek out risk-taking behavior because their brain systems involved in decission making are not fully developed. during puberty for instance the section of the brain that is most involved in emotion and social interaction become extreamly active. This explians why teen are so suseptible to peer preasure and Companys are more than happy to capitalize on this fact....
Words: 421 - Pages: 2
...service Service Request - Part 1 This service request will provide the requirements for the service request I will also explain two separate interviewing techniques that can be used during the planned projects. We will have to identify two factors to be sure that the information collected for the project is gathered accurately. The scope of the project will be outlined by specifying business roles that will be included in the development. We will also try to include and describe the project’s operational, technical, and economic viability that are examined in the SDLC analysis phase summary. Key Stakeholders There are many stakeholders involved in Riordan Manufacturing. Most of the stakeholders are influential to the changes and projects involved in the company. The employees that are also involved in using the new system would also be involved in any meetings from the design process. Stakeholders to include are Kenneth Collins SVP-RD, Hugh McCauley COO, Jan McCall Executive Assistant, Charles Williamson VP international operations, Michael Riordan CEO and the IT service department managers. Users of the final application should also be allowed to give feedback on the new system for critique and ideas that could be helpful. Collection of Information Completing the system requires collection of information that can be organized into ten steps. Each step can be repeated or eliminated as needs arise. 1. One person interview: This interview is one on one with...
Words: 951 - Pages: 4
...|[pic] |Course Syllabus | | |College of Information Systems & Technology | | |DBM/380 Version 9 | | |Database Concepts | | |July 16, 2012 to August 13, 2012 | | |Group KM11BIT13 | Copyright © 2012, 2010, 2008, 2007, 2006, 2005, 2003 by University of Phoenix. All rights reserved. Course Description This course covers database concepts. Topics include data analysis, the principal data models with emphasis on the relational model, entity-relationship diagrams, database design, normalization, and database administration. Policies Faculty and students will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document...
Words: 3236 - Pages: 13
...Riordan Manufacturing Riordan Manufacturing is a company the manufactures plastics globally. The company have five hundred fifty employees and an annual earning of forty-six millions. Riordan Industries has a Fortune 1000 enterprise with revenues that excess of one billion dollars. It has a plant in Albany, Georgia that produces plastic beverage containers. In Pontiac, Michigan this facility produces a custom plastic parts. In Hangzhou, China this facility produces plastic fans. The Company’s headquarter in San Jose California is a research and development facility. Their customers are the Department of Defense, automotive parts manufacturers, aircraft manufacturers, beverage makers and bottlers, and appliance manufacturers. Every company wants the best system that will help make their company grow bigger and better. Riordan Manufacturing Company has a system in the Human Resource department that is a little outdated. It will require a new HR system to make workflow easier and faster for them. This will require a good implementation stage in order to make it successful for the company. There are six major activities that must be address. These are coding, testing, installation, documentation, training and support. Coding is can be difficult to understand because it is considered to be subjective and non-subjective at the same time. It needs to be thoroughly planned out to have a good code for the new system. It will need to have a good design pattern, have common libraries...
Words: 1342 - Pages: 6
...Fundamentals of Business Systems Development BSA/375 3/14/2012 The success of an organization is mostly dependent on the workforce employed and there is a need for an effective HR system. The use of information technology in HR provides automation of the services. Management can easily obtain data on their employees. The development of HR system requires the collaboration of all the stakeholders to ensure that it will be to the best interest to the management and the employees. This paper expounds on the process of identifying requirements, design methodology, scope and feasibility for the development of HR system. Human resource management comprises the activities that govern the organization’s workforce to ensure maximum productivity and success. The HR system should be structured into three components: strategic planning, operational management, and administrative management. In developing a system for human resources, the components and their respective functions are considered. The overall functions that are to be included in a human resources information system are: recruitment of new staff, training of new and existing staff, performance management, labor relations, employee relations, job analysis, job design, payment structure, benefits allocation, employee development, and incentives (NMA, 2008). The role of HR administrative and operational structures is to improve efficiency in handling information for the employees and their activities. Information system can...
Words: 1279 - Pages: 6
...Design Trade-Off Approach “ Kudler Fine Foods has experienced significant growth and is now focused on expanding the services, improving the efficiency of its operations and increasing the consumer purchase cycle as a means to increasing the loyalty and profitability of its consumers” (Apollo Group, 2015, p. 1). “Kudler’s new initiative is tracking purchase behavior at the individual customer level and providing high value incentives through a partnership with a loyalty points program” (Apollo Group, 2015, p. 2). Cost, schedule, and performance are three factors that will determine the approach to take concerning the system to be implemented. When using the following criteria for choosing off-the-shelf software and hardware products, it should include the following: * Cost of all project materials, logistics, and support during installation and there-after, training of new system to employees and management. * Functionality proposed system components * Vendor logistics and support * Flexibility of the use and ability to adapt to new needs later as the KFF needs arises. * Documentation * Response time * Emergency plan for issues to arise * Ease of installation * Testing of installed system * Finalize system operations Requests for proposals (RFP) are a...
Words: 730 - Pages: 3
...SR-rm-022 analysis phase Joshua Hammer University of phoenix SR-rm-022 analysis phase Currently Riordan Manufacturing is debating upgrading their Human Resources system. This paper will go over the factors of information finding techniques, who the information would be gathered from, and the stakeholders in Riordan Manufacturing. It will also cover the project scope and why that scope is important. Stakeholders The key stake holders of the project are going to be the people who have an interest in the new system (Dennis). This can be the users of the system, the people the system impacts, the sponsor of the system, and the project champion of the new system. Key People In SR-rm-022 the key stake holders would include the Human Resources team. Since they are going to be the primary users of the system. All employees of Riordan Manufacturing can be considered stake holders or key people since they may be checking payroll or other Human Resources related information online. The Ceo’s will need to be able to pull information from the systems quickly and with easy readability. Information Gathering Information gathering is the first phase of the SDLC and will be key in figuring out the requirements of the new system being created. Techniques include: interviews, JAD sessions, Questionnaires, document analysis, and observation. Interviews Interviews is one step of information gathering and is most commonly used. With interviews you are...
Words: 1619 - Pages: 7
...Hugh McCauley, COO, has requested that the HR system be integrated into a single application. This proposal documents my approach to gathering requirements and scoping the HRIS. In the following weeks I will outline the approach for implementing the entire HR system. The aim of this proposal is to help Riordan deploy a new HRIS. The new, modern HR system will make sure that each location can have a high level of compatibility through a standardized operating system. They will begin to implement the new system in six months, and it will be operational by next year's second quarter. Riordan's HRIS system will be updated by a developing team, who will come up with a project plan and tell management what resources they need. To understand the project goal, the problem's domain and stakeholders must be identified. Interviewing different users will pinpoint particular problems in the system and begin to develop a possible solution. “Requirement elicitation must focus on the creation of requirements, not design activities, in order to adequately address users’ concerns and not just developer needs” (Christel & Kang, p. 18, 1992). Sometimes it is an indefinite goal to gather a problem's requirements, and it is possible that design language makes the unclear specifications unverifiable. The following techniques will be used to find specific user requirements. * Workshops- that facilitating meetings with many stakeholders. * Surveys – collecting information from...
Words: 2195 - Pages: 9
...Sr-rm-022 part 3 Shane Edwards BSA/375 August 31, 2015 Joseph Duer Sr-rm-022 part 3 Implementation Stage The final stage of the SDLC and of this project is the implementation stage, in this stage the system is installed and made operational in the product environment after the user and acceptance testing. This stage can be separated into six phases; coding, testing, installation, documentation, training, and support. Each of these phases in crucial to the success of subsequent phases therefore Riordan must pay special attention to each. * Coding- during the creation of this new system for Riordan all programmers must pay special attention to all desired features and functions so that in latter phases errors can be kept at a minimum. The goal of this phase is to create the actually processes of the new system's design within the software. * Testing- In the testing phase all system components are tested at multiple integration levels of the new system to verify the functionality and completeness of the system. Systems requirements are traced throughout the testing phase to identify variances from specifications and requirements. This phase requires user acceptance testing and is an important factor in ensuring that the system satisfies its intended use and meets user needs. Both Alpha and Beta testing will be conducted to thoroughly vet the new system. * Installation- The installation phase will consist of the old Human Resource system being removed or...
Words: 717 - Pages: 3
...In order to operate at an efficient level Riordan will need to add implement the use of databases, which will streamline their operations. With the company having 550 employees and earning $46 million a year Riordan is a successful Fortune 100 company. The company has three different plants they use to produce the plastic products. The plant located in Albany, Georgia is responsible for the manufacturing the plastic beverage bottles for various vendors. Its plant in Pontiac, Michigan develops custom plastic parts and the plant in Hangzhou, China makes the plastic parts for sports fan across the world. Riordan headquarters is in San Jose. Riordan’s main clients are car part fabricators, aircraft fabricators, the DoD, beverage and bottle manufacturers, and appliance companies. As you can see, the company is spread out in various locations within the United States and overseas. As of now, Riordan has a finance and accounting system in place for each of their four locations. Each company uses a different system. The system that San Jose uses is a Windows based product however is does not include the source code. The Pontiac manufacture purchased a database from an independent company however; the company is no longer in business. Albany also purchased a database from an independent vendor, the systems run on a pair of AS400's, using UNIX operating system, use PC's (Windows) as workstations, and is programmed in RPG400 (University of Phoenix Virtual Organization, 2013)...
Words: 603 - Pages: 3
...Requirements for Kudler’s Fine Foods Frequent Shopper Program Daniel W. Burgess, Richard Rives, Darrell Crosson, Warren Johnson, and Antoin Jenkins Axia College University of Phoenix Requirements for Kudler’s Find Foods Frequent Shopper Program Introduction In an effort to maintain a competitive edge in the gourmet food industry, Kudler Find Foods will implement changes to the company’s infrastructure and overall networking capabilities to create a shopping program for our dedicated customers. A system analysis team has been created to meet this challenge led by Daniel W. Burgess, Vice President of Operations, Richard Rives, Director of Information Technology, Darrell Crosson, Director of Human Resources, Warren Johnson, IT Specialist, and Antoin Jenkins, Program Coordinator. The goal of the project is to provide our customers with the best processing methodology to complete error free transactions; generate feedback from users; and address any issues from customers by upgrading our customer service operations. The scope of the Frequent Flyer Program (Service Request Form, SR-kf-013) will entail low-level processes that focus on the business aspects of our IT department and the processes that involve a RAD (Rapid Application Development) system. The program will be able to operate on a global scale with operations in Asia, China, Japan, and South America. Upgrades to our systems will represent different approaches that streamline and improve the system...
Words: 5209 - Pages: 21
...Riordan Manufacturing Service Request BSA/375 March 17, 2014 Riordan Manufacturing Service Request Key Stakeholders The first stakeholder of importance is the person submitting the service request, Hugh McCauley, the Chief Operations Officer (COO) of Riordan Manufacturing. Because the new system will build on the current system initially implemented as part of the financial system, the Chief Financial Officer (CFO), Dale Edgel, should be the second key stakeholder (Riordan 1, 2013). From there the list starts with the director of the Human Resources Department, Yvonne McMillian, as the third person of importance. Yvonne has the ability to direct the analysis team to the key users of the current system, plus provide permission for the team to conduct the necessary information gathering. Other key stakeholders include, but are not limited to * Andrea Gamby - Employee Relations Manager * Carl Green - Employee Relations Specialist (HQ) * Employee Relations Specialist from each Plant Site * Terri Carranza - Compensation & Benefits Manager * Anne Pham - Compensation Analyst * Silvija Peterson - Payroll Manager * Ana Richlich - Payroll/Tax Clerk * Eric Myers - Recruiter-Professional Staff * Marl Carillo - Training & Development Specialist * Chad Sterken - Safety Manager * Safety Technicians from each Plant Site (Riordan 2, 2013). This list should include the people directly affected by the proposed system changes...
Words: 932 - Pages: 4
...SR-RM-022 Riodan Manufacturing would like to take advantage of a more sophisticated, state of the art, information systems technology for their Human resources database. We shall follow the five phases of the system development life cycle to upgrade the existing system with a new web application that employees can use to access and make changes to their employee records. The five phases are: Investigation, Analysis, Design, Testing, and Maintenance. Riordan Manufacturing Human resources Information System (HRIS) was installed in 1992. HR is currently responsible for: employee information( personal information, pay rate, personal tax exemptions, hire date, seniority date, department information, and Vacation hours), Training and development records, Resume files, workers compensation records, Employee file’s(currently with employee’s individual manager), Compensation files, and employee relations files. Currently the 7 HR records are scattered amongst the HR department and employee managers, these files need to be consolidated. It is time to upgrade and modernize the system. An integrated system will increase productivity, reduce the need for specialized highly paid positions and improve employee understanding of the HR benefit process. During the Analysis phase of the System development life cycle it is important to meet with the stakeholders, people and groups of people that have interest or concern in the project (“Business Dictionary”, 2013). I will need to meet with people...
Words: 1166 - Pages: 5
