...Assessment Task 1 Risk Review Macville Risk Management Policy and Risk Management Strategy Written Report Keeley Lassig SCOPE To become a water wise cafe, implementing policies and procedures in order for the cafe to run effectively. Upgrade toilet and dishwasher. Purchase frozen par-bake cooking system. GOALS * Serve competitive high quality coffee and food. * To have friendly well trained staff who provide great customer service. * Be Water wise * Be a profitable establishment with ongoing growth STAKEHOLDERS Stakeholder | Internal/External | Role in Process | Stake in Process | Macville Pty Ltd | Internal | Owners | High | Me | Internal | Manager, Finance, Audit | High | James Mansfield | Internal | 2nd in Charge | High | Paula Kinski | Internal | CEO | High | Goldsmith Partners | External | Legal Advisers | Medium | Ron Langford | External | Landlord | High | Public | External | Customers | High | Staff | Internal | All Roles | High | Suppliers | External | Supplying Stock | High | ANALYSIS PEST Policies and Procedures – to include Human Resources Policy Financial Policies Corporate Governance Policies Business Planning and Budgeting External Audit Risk Management Reviews Monthly Planning Taxation Economic Growth Computers Water Policy Establish own products Employee Confidentiality Wage and Super Records National Broadband Network Footpath Dining Incedent reports SWOT Staff Customers Profit...
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...RISK REVIEW SCOPE Review the associated risks for expansion of operations in Queensland and the purchase/re-branding of existing café in Toowoomba covering: * human resources management; * financial operations; * OHS; * supply chain; * local governance and compliance. GOALS OF REVIEW * Meet with staff and current manager at Toowoomba store * Meet with stakeholders and examine current store operations * Identify risks and tabulate * Report on findings to Board, CEO and FARM Committee STAKEHOLDERS Stakeholder | Internal/external | Role in process | Stake in process/concerns | MacVille Board | Internal | Owners | High: potential financial loss/reputation of brand | Paula Kinski | Internal | CEO | High: loss of reputation | F.A.R.M Committee | Internal | Assist with transition and ongoing management | Low | Ron Langford | External | Councillor and landlord | High: loss of tenant | James Mansfield | Internal | Café manager | High: job loss/reputation | Goldsmith Partners | External | Legal | Medium: loss of client income | Accountant/Financers | External | Financial | Medium: loss of client income/financial losses | Employees | Internal | Customer service | High: cut in working hours, job loss, work injuries | Chef | Internal | Food preparation | High: cut in working hours, job loss, work injuries, loss of reputation | Public | External | Customer | High: loss of easily accessible, affordable social venue...
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...BSBRSK501B Manage Risk Assessment 1 Management report for the senior stake folders - Five star hotel located on “The Great Ocean Road” Risk Name | Description | Likelihood | Impact (1-5) | Grade(1-10) | Treatment | Responsibility | Monitor | Breakdown of equipment | Unable to provide services | 50% | 5 | 10 | Check equipment warranty and ensure regular maintenance | Director of operations | Daily | Theft | Stolen goods or money will affect project success | 10% | 4 | 5 | Ensure security measures are in place to protect properties, cash flows. | Director of operations | Daily | Increased competition | Failure to increase business and revenue due to competitors | 30% | 4 | 6 | Carry out regular market research | Director of OD | Monthly | Bad debtor customers | Lack of funding to implement project initiatives | 10% | 2 | 2 | Refuse accounts, ensure all bills are finalized | Director of Finance | Weekly | Loss of a key staff members | Staff turn over requires staff training and can lead to delays in delivering project objectives on time | 30% | 3 | 3 | When faced with staffing challenges and conflict approach the subject prompty | Director of HR | Quarterly | Natural Disasters | Unable to run a business due to disasters | 10% | 5 | 3 | Plan for unexpected incidents, ensure health and safety requirements are met | Director of operations | Quarterly | Capacity planning | Insufficient capacity to meet customer’s demand | 40% | 5 | 8 | Plan for reservation | Director...
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...ASSESSMENT BSBRSK501B MANAGE RISK Assessment tool 1 Assessment activity 1: Review organisational processes, procedures and requirements for undertaking risk management 1. Create your own definitions for the following terms: a) Risk: A probability or threat of damage, injury, liability, loss, or any other negative occurrence that is caused by external or internal vulnerabilities, and that may be avoided through preemptive action. b) Risk management: The identification, analysis, assessment, control, and avoidance, minimization, or elimination of unacceptable risks. c) Risk appetite: The amount a business is willing to place at risk in the pursuit of its objectives d) Risk capacity: The amount a business is capable of loosing before it endangers its own sustainability 2. Comment on the following saying in relation to the risk management policies and practices of an organisation: “ Organisations that fail to plan, plan to fail” If an organization does not have a risk plan is likely that any risk occurring with negative consequences occur organization. If the organization has a risk prevention plan is very likely that the risk does not occur and the organization and its workers could produce know how to deal with the negative consequences of that risk to minimize that consequences. Assessment activity 2: Determine scope for risk management process Case study Advantages: It will be holistic. Disadvantages: It will require extensive resources to conduct it properly, especially...
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...BSBRSK501B Manage Risk Assessment 1 1. Scope The scope of new cafe in Toowoomba is to consider and risks that could impact on human resources management, financial operations, OHS, our supply chain and the local governance and overall compliance issues. 2. Goals * Set up policy and procedure to guide staff role. * Install water tank and training staff to reduce water waste. * Renovate cafe * 3. Stakeholders Stakeholder | Internal/External | Role in process | Issues and Concerns | Employees | Internal | Standard of services, Education and Knowledge about coffee. | They are on three months’ probation. | Supervisors | Internal | | | Chef | Internal | Qualified chef and Developed an innovative and popular range of rice wraps | None of the other cafes in the area offered these. | | Internal | | | Landlord | External | | | Suppliers | External | | | Customers | External | Retirees people | Economic issues cannot spend too much.Transportation issues easy to access to shop. | | External | | | 4. PEST Analysis Political Environmental regulations: The current by-law has fines of up to $50,000 for excessive water breaches. The store currently uses 41,000lt per week. The water have been wasted under inappropriate such as using half full running dishwasher, washing fruits and vegetables under a fast running tap, Toilet are the single flush system and fully watered for the non-native flower plants. Economic ...
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...Assessment Task 2 BSBRSK501B Manage Risk Risk Analysis Assessment description: Using the information gathered in Assessment Task 1 and the case study provided, examine the likelihood and consequences of identified risks, prioritise the risks and determine options for treatment of each risk. Using this information you are required to develop an action plan for implementing risk treatment, document the plan as required, and communicate the risk management plan to relevant parties. Assessment Questions: 1. Using the case study information provided in this assessment and in Assessment Task 1, develop a report for your manager (assessor) with the headings as described below: a. Likelihood – For each risk, assess the likelihood of the risk occurring. b. Consequence – For each risk, assess the consequence of the risk occurring. c. Priorities – Use a risk calculation table to assist in prioritising the risks. d. Options – For each prioritised risk, outline at least two suitable options for treating the risk. In your report, include an explanation of the process you used to identify risks and assess likelihood, consequence, priority. Also include an explanation of why options you suggest for controlling risk are: i. likely to be effective ii. Feasible for the organization 1. In your report, include an explanation of the process you used to identify risks...
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...Question 1: Assess your personal knowledge and skills against competency standards such as enterprise specific competencies or nationally endorsed units of competency. My qualification/s and or transcript/s | Qualification/s cover these courses and or units delivered by MOM | My experience as describedbelow and can be verified | Experience Covers these courses and or units delivered by MOM | CHC60202 Advance Diploma of Children services | CHC30712 Certificate III in Children Services CHC50908 Diploma of Children ServicesCHC60208 Advance Diploma of Children ServicesCHC41212 Certificate IV in Children Services (OSHC)CHC51012 Diploma in Children Services (OSHC)CHC30812 Certificate III in Education Support (following units only) * HLTOHS300B - Contribute to OHS processes * CHCCHILD401A - Identify and respond to children and young people at risk * CHCCN301B - Ensure the health and safety of children * CHCCN302A - Provide care for children * CHCIC301E - Interact effectively with children * HLTFA301C - Apply first aid * HLTHIR403C - Work effectively with culturally diverse clients and co-workers | I worked in the Child care industry for 16 years before becoming a Trainer and Assessor for the last 4 yearsMy duties over this time included working as an assistant , group leader, casual float as well as a Director, My skills include * Working with children, all age groups including children in OSHC up to 12 years old. * OHS procedures * Working with families...
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...Manage Risk BSBRSK501B Risk review plan for MacVille PTY LTD Task 1 Janith Damboragama MacVille business plan FY 2011/12 Description about the company Mission MacVille cafes serve competitively priced, high-quality coffee and gourmet food in a safe and comfortable café-style environment. Our friendly, well-trained staffs provide superior customer service. Vision MacVille aims to deliver our valued customers the very best café-going experience. In three years, the business will have established a presence across the Queensland and NSW, with the opening of additional cafes. Values • Customer-focus • Safety • Teamwork • Performance excellence Strategic directions The strategic context in which MacVille will achieve its mission and vision it through: • Engaging with customers and customer research • Developing and improving products and quality History of Hurley’s Café Hurley’s café is located in Toowoomba city at Ruthven Street, which is the corner of the two main streets. Also, Hurley’s café is in 130km west of Brisbane. This café is a family own business and some family members were employed on the staff. As a family business café, James was the person who supervises the operations of the store and Mr.Hurley, as manager would initiate with employees salaries. Scope - Project MacVille Pty Ltd has developed a chain of cafes in the Central Business District of Brisbane, Queensland. The board of directors...
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...ASSESSMENT BSBRSK501B MANAGE RISK Assessment tool 1 Assessment activity 1: Review organisational processes, procedures and requirements for undertaking risk management 1. Create your own definitions for the following terms: a) Risk: A probability or threat of damage, injury, liability, loss, or any other negative occurrence that is caused by external or internal vulnerabilities, and that may be avoided through preemptive action. b) Risk management: The identification, analysis, assessment, control, and avoidance, minimization, or elimination of unacceptable risks. c) Risk appetite: The amount a business is willing to place at risk in the pursuit of its objectives d) Risk capacity: The amount a business is capable of loosing before it endangers its own sustainability 2. Comment on the following saying in relation to the risk management policies and practices of an organisation: “ Organisations that fail to plan, plan to fail” If an organization does not have a risk plan is likely that any risk occurring with negative consequences occur organization. If the organization has a risk prevention plan is very likely that the risk does not occur and the organization and its workers could produce know how to deal with the negative consequences of that risk to minimize that consequences. Assessment activity 2: Determine scope for risk management process Case study Advantages: It will be holistic. Disadvantages: It will require extensive resources to conduct it properly...
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