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New Models of Collaboration for Public Service delivery

Abstract

Foreword
Public Service Delivery
Defining Collaboration
Critical Success Factors of Collaboration for Public Service Delivery • First Dimension: Political, Social, Economic and Cultural Environment
• Second Dimension: Institutional, Business and Technological environment
• Third Dimension: Partners' Objectives and Characteristics
•Fourth Dimension: The Collaboration Process
• Fifth Dimension: Models of Collaboration
• Performance of the Project and of the Collaboration Model

Curent Status of Collaboration in Selected Countries
References

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Critical Success Factors of Collaboration for Public Service Delivery

Fourth Dimension: The Collaboration Process

The collaboration process develops in stages that each require the presence of specific conditions to ensure success. At each stage, the collaboration process evolves in such a way as to ensure a negotiation / decision / action / evaluation process that takes into account the degree of project completion and the evolution of relationships among partners.

Each stage completed within the collaboration project contains its own risk or success