BSOP588 – Managing Quality Keller School of Management, Miramar, Fl Title: High Quality Auto Manufacturing Company
1. Case Study Title:
My proposed high quality small part manufacturing company is Keller Precision Manufacturing. 2. Company Overview 3.1. Company Size
We are a small company, roughly 50 employees strong. 3.2. Type of Industry
As a contract manufacturer we have worked in various industries including: Medical, Automotive, Electronics, Alternative Energy, Oilfield Instrumentation, Semiconductor
And others, offering complete prototype manufacturing, quality metal fabrication, packaging and distribution capabilities. 3.3. Products
3.4. Mission Statement
To provide the highest quality manufactured parts to our clients.
3.5. Brief synopsis of Quality management process
We've raised the bar on raising the bar. At Keller Precision Manufacturing,, continual improvement and customer satisfaction are the top priorities of every member of our team. Our key overriding goals are to adhere to customer schedules with consistent on-time delivery, to create and sustain an environment that fosters ongoing improvement, to ensure all our products are defect-free, and to refine and develop the skill levels of our employees through constant training. We sweat every detail, no matter how small, to ensure that we deliver the highest quality products for our customers every time. No questions. No excuses. 3. Quality Characteristics and strategic quality planning 4.6. We are proud to be ISO9001:2008 Registered as a manufacturer of precision metal components and assemblies for the medical and electronics industries
ISO 9001:2008 specifies requirements for a quality management system where an organization needs to demonstrate its ability to consistently provide product that meets customer and applicable