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Explain the legal and ethical issues in relation to the use of business information

Legal

Data Protection Act 1998

Many businesses store and use information about people. The Data Protection Act protects the information being held about people from being misused. The information stored by businesses on databases must be:

* Obtained fairly and lawfully * Used only for the purposes stated during collection * Adequate, relevant and not excessive in relation to intended use * Accurate and up to date * Not kept for longer than necessary * Proceeded in line with your rights * Subject to procedures to prevent unlawful processing, accidental loss, destruction and damage to personal data * Protected from transfer to an area outside the European Economic Area (EEA) unless adequate protection exists for that data in the area.

This Act restricts Toyota Malawi from using the information of their customers illegally and without permission. This also means that Toyota Malawi has to ask for permission when they want to collect information from their customers and the general public. In addition Toyota Malawi has to make sure at all times that the information never falls into the wrong hands or get lost when processing or while in storage.

Freedom of Information Act 2000

The Freedom of Information Act came into effect in 2005. It provides individuals or organisations with the right to request information held by a public authority. The public authority must tell the applicant whether it holds the information, which it must supply within 20 working days, in the format requested.

There are some exemptions to this act. For example, if the cost of a request for information exceeds an appropriate limit, the public authority may decide whether a greater public interest is being served by denying the request or supplying the

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