Premium Essay

Buisness

In:

Submitted By lizaf
Words 3310
Pages 14
SECTION A
Part one:
Multiple choice:
1.__________is an essential function of Business Organizations:
a. Information
b. Communication
c. Power
d. None of the above
ANSWER: b. Communication

2. Physiological Barriers of listening are:
a. Hearing impairment
b. Physical conditions
c. Prejudices
d. All of the above
ANSWER: d. All of the above

3. Which presentation tend to make you speak more quickly than usual:
a. Electronic
b. Oral
c. Both ‘a’ and ‘b’ N
d. None of the above
ANSWER: b. Oral

4. What is the main function of Business Communication:
a. Sincerity
b. Positive language
c. Persuasion
d. Ethical standard
ANSWER: c. Persuasion

5. The responsibilities of the office manager in a firm that produces electronics spares is:
a. Everything in the office runs efficiently
b. Furniture and other equipment in the office is adequate
c. Processing all the incoming official mail and responding to some
d. All of the above
ANSWER: d. All of the above

6. Labov’s Storytelling Model based on:
a. Communication through speech
b. Language learning
c. Group Discussions
d. None of the above
ANSWER: a. Communication through speech

7. Diagonal Communication is basically the:
a. Communication across boundaries
b. Communication between the CEO and the managers
c. Communication through body language
d. Communication within a department
ANSWER: b. Communication between the CEO and the managers

8. How to make Oral Communication Effective? a. By Clarity
b. By Brevity
c. By Right words
d. All of the above
ANSWER: d. All of the above
9. Direct Eye contact of more than 10 seconds can create:
a. Discomfort & Anxiety
b. Emotional relationship between listeners and speakers
c. Excitement
d. None of the above
Answer: a. a. Discomfort & Anxiety

10. Encoding means:
a.

Similar Documents

Premium Essay

Buisness

...buisness assignment By: Abbas Jomaa Due: 29/03/2013 Teacher: MR El Masri Subject: Business studies Business studies assignment Page 1 ………. Business title page of the report Page 2 ............ Table of content Page3........... Executive summary Page 4................ Why goods and services are central to both marketing and operations Page 5.................... Examine why ethical behaviour and government regulation are important in marketing including one example of ethical behaviour and one example of a NSW or Australian government requirement Page 7............... Assess why a mix of marketing and promotional strategies are important in the marketing of goods and services Page 9............. Identify the elements of a SWOT analysis. Explain how a situational analysis assists in a business planning Page 11...... Bibliography Executive summary Operations is the business process that involves transformation or, more generally production. It is a term that applies both to the manufacturing and service sector. It involves the turning of raw materials and resources into the outputs of finished goods or products. Marketing is a total system of interacting activities designed to plan, price, promote and distribute products to present and potential customers. As consumers are constantly exposed to all aspects of marketing consumers might be mislead or manipulated into buying a product that does not meet the requirements it is advertised...

Words: 1851 - Pages: 8

Premium Essay

Buisness

...Social Movements Trends Earlier in America's history, it was unheard of for a woman to be in both the public and domestic sphere.   Women were forced to spend most of their life in the domestic sphere, and wear ridiculous clothes every day.   For a long time, women have been degraded and pushed around, causing women to initial movements to change the way society treats women.   In America, "the land of the free", women have to fight for their equal rights.   Reformers, such as Fanny Wright, Susan B. Anthony, Elizabeth Cady Stanton, Amelia Bloomer and many more have done so through their actions, and speeches.   Nevertheless, in recent times fashion has become an available source of expression. It is a powerful tool to be able to be seen and not heard--but still get the message across. Since its humble beginnings, fashion has oftentimes just existed, but in the past century, it has existed as a form of expression, art, and liberation   Now, women are still being influenced and challenged by the media and their peer, but slowly, more and more women are standing up for themselves. Before the early to mid 1800's, women were forced to squeeze into corsets made of whalebone, steel or buckram.   It gave them the figure eight profile which resulted on a number of health problems, including their organs and body to become deformed.   Over the corsets, women wore heavy layers of petticoats despite the weather.   (Small Business Administration 3) Dresses emphasized the bust and hips...

Words: 1009 - Pages: 5

Free Essay

Buisness

...Developing Good Business Sense By Michele Rowley BUS/210 5/12/2012 The three companies I have chosen for my observation of employment processes are Panera Bread, Wendy’s, and McDonalds. These are all fast food restaurants although Panera Bread has been coined the upscale of fast food. I feel that their business components are similar and will compare these in order to find out how they work the same as well as how they differ. Working in the food industry, I find that it is in my interest to compare similar companies and to observe how these businesses relate in terms of task completion and business operations. I feel that developing good business sense is a personal goal of mine because I work in a management position and believe it is beneficial to learn all aspects of a different business and how they each function. While they are all similar in the kind of industry they are in, these three companies do have processes that are different. At both Wendy’s and McDonalds the food service is relatively the same in terms of how they prepare and serve their food. A lot of the time the food is premade and kept warm waiting for an order. Some items are made to order. They both offer drive-thru service as well as dine-in. Employees work primarily in the back of the house and everyone functions from behind the counter. At Panera Bread the processes are slightly different in the sense that the employees are more hands on where...

Words: 774 - Pages: 4

Premium Essay

Buisness

...Greg Murtland Case 3 * The main issue in this case that Natureview Farm is that despite the fact that company has been able to remain profitable, they have been able to have a consistent level of profitability. Barry Landers, the CEO, wanted to move his company in a more positive direction. He wanted by 2001 to make sure the company could make $20 million in revenues, and asked his mangers to develop a strategy on how this would need to be done. So then the second problem had arisen of how the organization would be able to accomplish this audacious goal, causing the mangers to be divided on strategies on how to solve the problem. So the two main problems that Natureview is facing how can they generate an extra $20 million in revenue and what strategy would work best for them in order to reach this goal. * So Natureview is a yogurt company that was recently founded in 1989. The company in ten years was able to grow from $100,000 in revenues to $13 million. In 2000 Natureview produced 12 different flavored yogurts in their 8oz cups, which account for 86% of their revenues, and four 32oz cups, which make up the remaining 14%. The demographics of the people of typically purchase their products are found on the North Eastern and Western Coast. There average shopper are usually more educated and have higher earning incomes that allows them to purchase Natureview’s organic yogurts. Also of these people the majority (over 70%) of them our women who purchasing the products...

Words: 1006 - Pages: 5

Free Essay

Buisness

...1. C 2. c 3. A 4. d 5. A 6. d 7. b 8. b 9. c 10. A 11. A 12. c 13. A 14. A 15. A 16. c 17. a 18. b 19. a 20. A 21. a 22. c 23. b 24. d 25. A 26. D 1. Reduction in cost per unit resulting from increased production, realized through operational efficiencies. Economies of scale can be accomplished because as production increases, the cost of producing each additional unit falls. 2. From mid-2001 onward, the price of used cars fell back from approx. 118 to 80 as the price of new cars rose from 95 to 105. 2005, there were fluctuations in the price of used cars, but not in the price of new cars, eg in 2001 the price for used cars fluctuated between a high of approx 118 and a low of approx. 113, whereas the price index for new cars was Stable approx 95.also in modern times everybody want s the new big thing. If someone gets a used car people won’t as impressed but if you get a new car everybody will respect that and it will continue to rise. Also in 1998 it was gradually I believe that, that was the turning point. Before then people generally didn’t have as much money as people do now. If people have the money to buy a new car why wouldn’t they. 3. As vehicle safety laws become ever more stringent, automakers are forced to change the way vehicles are built and the safety systems with which they are equipped. Some form of tire pressure monitoring is now mandatory on all...

Words: 405 - Pages: 2

Premium Essay

Buisness

...Private and public purchasers, health care organizations, clinicians, and patients should work together to redesign health care processes in accordance with the following rules: 1. Care based on continuous healing relationships. Patients should receive care whenever they need it and in many forms, not just face-to-face visits. This rule implies that the health care system should be responsive at all times (24 hours a day, every day) and that access to care should be provided over the Internet, by telephone, and by other means in addition to face-to-face visits. 2. Customization based on patient needs and values. The system of care should be designed to meet the most common types of needs, but have the capability to respond to individual patient choices and preferences. 3. The patient as the source of control. Patients should be given the necessary information and the opportunity to exercise the degree of control they choose over health care decisions that affect them. The health system should be able to accommodate differences in patient preferences and encourage shared decision making. 4. Shared knowledge and the free flow of information. Patients should have unfettered access to their own medical information and to clinical knowledge. Clinicians and patients should communicate effectively and share information. 5. Evidence-based decision making. Patients should receive care based on the best available scientific knowledge. Care should not vary illogically...

Words: 543 - Pages: 3

Free Essay

Buisness

...Internship Report Submitted By: Poulami Dey MBA/June-July/2010 Semester 4th Roll no.: 50 Enrolment No: EIILMU/09/ F0741 Project A PROJECT REPORT ON CURRENT MARKET SENARIO AND FUTUREPROSPECT FOR SOLAR LAMPS AND LED PRODUCTS AT BAJAJ ELECTRICALS LTD Company ACKNOWLADGEMENT My summer internship or training with Bajaj Electricals Ltd is a life time experience that I will cherish throughout my carrier .This project has provided a great opportunity to experience the excellent and modern work culture and work process of Bajaj Electrical Ltd. I wish to thank my respective project guide at the organisation Mr. Kalyan Bhattacharya. His guidance was extremely useful throughout my project work in giving me the detailed understanding of the entire product portfolio and the overall industry overview. I would also wish to thank all the distributers and group of dealers who shared their extremely important time to equip me with the important and valuable organizational insights and helping me to prepare the project. Along with the corresponding people at the organisation, I am sincerely thankful to our internal guide Prof, Anirban Dutta, who has helped me with the adequate academic insight whenever it was required. I wish to give my warm regards to all the persons involved in the timely completion of my project, directly or indirectly. I would like...

Words: 8494 - Pages: 34

Premium Essay

Buisness

...ARTICLE REVIEW FOR UNIT ONE 1 Article Review for Unit One Ommanda N. Babineaux Finance and Value Creation MBA6016 106 North Washington Street Lafayette, La. 70501 Telephone: 337 261-0263 Email: OBABINEAUX@capellauniversity.edu Instructor: Michael Blagg ARTICLE REVIEW FOR UNIT ONE 1 In this article, the author is letting the reader know that as a company grows globally the responsibilities and roles increase. The leaders of growing organizations have more planning and decision-making to do. These organizations that are global put an effect on those with financial opportunities in three principal areas: financing, risk management, and capital budget. CFO’s of organizations can reduce the overall financing caused by mixing the internal and external debt of affiliates in several countries. There’s an example of how money can be borrowed from one subsidiary with increased tax rates and loaned to subsidiaries with decreased tax rates. The author’s argument here is that global organizations have a tendency to use parent debt as a substitute for external debt and...

Words: 749 - Pages: 3

Premium Essay

Buisness

...Marie Jackson: Renfield Farms Revitalization By: Anthony J. Mayo & Heather Beckham Group D Latoya Reed & Alma Shaw MADM 701: Organizational Behavior Table of Contents Executive Summary 3 Case Summary 3 Major Issues 3 Analysis of Issues 4 Action Alternatives 7 Analysis of Alternatives 8 Recommendations 11 Implementation of Issues 12 References 13 Executive Summary Case Summary Donald Franklin, a profound farmer and businessman, founded the organic and dairy Renfield Farms in Maine in 1964. Franklin was a passionate businessman, who developed a strong business culture that cultivated continuous innovation, healthy living, and producing nutritional and wholesome food products. Due to these stimulating values, Renfield Farms grew from a local to a nationwide dairy supplier, known for its strong brands and ideals. However, after Franklin retired in 2002, the company began facing many difficulties. Renfield Farms’ successors were not as inspiring as Franklin and could not measure up to his leadership skills. Renfield Farms was obviously in bad shape due to declining sales and consumers losing trust in the company’s product brands. Something had to be done. Marie Jackson was an external hire, who was appointed as the company’s new CEO in 2013 in order to revitalize Renfield Farms’ unsatisfactory performance. Though a strong leadership with a great vision for the company, Jackson faced many oppositions, predominately overcoming employees’ resistance to change...

Words: 3372 - Pages: 14

Premium Essay

Buisness

...EEF UNIT Equity and Entrepreneurship Fund (EEF) was created by allocating a sum of Taka 100.00 Crore (Taka One hundred crore) in the Budget of the Government of Peoples Republic of Bangladesh for the financial year 2000-2001 with a view to encourage the investors to invest in the risky but otherwise promising two sectors, viz, software industry and food processing and agro-based industry. Bangladesh Bank is authorized by the Government to manage the EEF. A sum of Tk.200.00 (Taka two hundred crore) has been earmarked in the budget of the GOB for financial year 2003-2004. |01. |Objectives of EEF. | |02. |Eligibility for EEF assistance | |03. |How much EEF assistance can you get | |04. |What to do by the entrepreneurs | |05. |Steps to be taken by the Bank/FI | |06. |Investment Agreement | |07. |Application form for EEF ...

Words: 4623 - Pages: 19

Free Essay

Buisness

...Peoplelink Staffing Solutions Peoplelink was started January 1st 1987, by Jay Wilkinson, president and CEO; Jay Mattern, COO; and William Wilkinson, Chairman of the Board. Peoplelink is a privately held company focused on strategic, measured growth in both existing markets. Peoplelink’s growth plan calls for client-centered expansion and the use of the best of today’s technologies. Peoplelink has been named to the Inc. 500 list of the fastest growing companies in America, not only once but twice! They have also earned a spot on INC. Magazines new “INC. 5000.” Peoplelink goes beyond the larger business community. They are one of America’s 100 largest staffing firms. At Peoplelink they continually enhance the services that they offer to their clients, helping them to solve strategic staffing, labor management, and deployment issues, which ultimately improve client productivity and profit. Peoplelink Staffing is in 15 different states with numerous locations in each state. They offer a number of different services. Some of them include: temporary, temp-to-direct, direct hire, payrolling, and managed staffing. Peoplelink has different positions that they hire for such as: administrative, light industrial, engineering, medical, finance, and much more. Peoplelink has a simple but clever mission: To raise the bar in staffing! To raise the bar in the staffing industry to Peoplelink is to not settle for “good enough”, it means making better matches between employers...

Words: 446 - Pages: 2

Free Essay

Buisness

...This summer I needed a reliable source that I could enjoy and would help better my education at the same time. This source would have to have the capability of both holding and writing notes. as well as my leisure activities such as the internet and downloading. After researching on websites (futureshop.com) and reading flyers for Future Shop and Best Buy, I noticed that the marketing they were advertising was inadequate do to the fact that the price offered online and in the flyers was incorrect at the store or at most times out of stock. As well I felt that not every customer paid the same price. After conversing with a school mate about my lap top hunt I came to a realization that" it's not always what you know it's who you know". I would travel back and forth to both Future Shop and Best Buy for note books in stock, and each time a Sales persons would give me a price the next time I would return the price would have changed from employee to employee. As a customer I would have felt cheated paying my money at Future Shop or Best Buy knowing that another customer probably had gotten it for cheaper. I needed a company that put their customers first and not having commission as a first priority. I began to think of companies that have been around and have excellent quality products pre existing. After researching once again I noticed that Apple had exactly what I was looking for the customer first qualities, as well as an existing product, which is the I phone that I currently...

Words: 555 - Pages: 3

Free Essay

Buisness

...FLOWERS INTRODUCTION: Flowers are best creation of GOD. Sight of flower always provides rest and peace to mind and health. It is better to say that it is a pleasant gift to mankind. KINDS OF FLOWERS: God bless HIS creation with a large variety of flowers. Each has different color, smell and features which attracts the human eye towards themselves. In Pakistan flowers like lily, lotus, rose, marigold, jasmine and sunflower with thousands of its diversity is found. Daffodils are the specialty of European countries. Many fruits or seeds are preceded by kinds of flower. Mango blossoms are found in summer. Mustard flowers grows in winter. USEFULLNESS OF FLOWERS: Nothing is created useless in this world. Every creation has some purpose and advantage. Similarly flowers are very useful as well. Smell of flower make air pleasant to breath. From flower scent is extracted and is preserve as a perfume and air fresheners to fill our life with beautiful fragrance. From them garlands can be made also and it is fashion to wear garlands in gatherings or functions. Flower are used as a best way to express feelings. These are considered as symbol of love, friendship etc. For example red roses are used as symbol of love. Purple rose is a symbol of royalty and majesty. Yellow rose is a symbol of relationship and care. White rose is a sign of innocence and transparency. They are also given to sick persons to wish them to get well soon. And it works a lot as its sight smell and touch has...

Words: 515 - Pages: 3

Premium Essay

Buisness

...Student Name: _________________________ Facilitator: _________________________ Complete the interactive Ethics Game simulation, located on the course page on the University of Phoenix Student Web site for Week Three. You will be able to go through the simulation only one time, so please use this worksheet to take notes. The simulation will use the following decision model with the indicated critical decision points. You will want to take notes about your decisions and/or make a copy of the screen when you complete the work to assure that you have the information needed to write your reflection at the end of the simulation. The Case of Fair Warning Step 1: Be Attentive What is the issue? Screen 4 Your notes: Step 2 Be Intelligent Who are the stakeholders? Screen 6 Your notes: Step 3a: Be Reasonable Rights/Responsibility Lens -Identify duties Which option best fulfills the requirements of this lens? Screens 8-10 Your notes: Step 3b: Be Reasonable Results Lens -Determine impact on stakeholders -Determine values of stakeholders -Determine criteria for happiness Which option best fulfills the requirements of this lens? Screens 12-17 Your notes: Step 3: Be Responsible Which option that best reflects your core values in this situation? Screen 19 Your notes: Step 4: Be Reflective Write a memo that explains your choice and modifies the decision in a way that reflects your core values and your notion of the best solution...

Words: 385 - Pages: 2

Free Essay

Buisness

...Organizational Behavior 6.1 Study the “A Day in the Life of Yolanda Valdez” case (p. 542), and answer the three accompanying questions. 1.   Team competency was one that was illustrated. Team competency includes the knowledge, skills, and ability to develop, support, and lead groups to achieve goals. Clearly, Yolanda Valdez and her team where ultimately working as a team and had goals in mind to accomplish. From the everyday operations to plans on expanding the company. I felt that the organization worked together with their knowledge and skills to get the ultimate job done. Another competency used was communication competency. Communication competency includes the knowledge, skills, and abilities to use all the models of transmitting, understand, and receiving ideas, thoughts, and feelings- verbal, listening, non-verbal, and written- for accurately transferring and exchanging information Yolanda and her team uses different forms of communication throughout their daily activities whether its verbal with meetings they have or written in the form of questionnaires they use for feedback. All the forms are necessary for ClearVision in order for them to properly keep communication going. The change competency was also present. Change com potency includes the knowledge, skills, and abilities to recognize and implement needed adaptations or entirely new transformations in the people, tasks, strategies, structures, or technologies. As the organization of ClearVision grows and expands...

Words: 314 - Pages: 2