Training and development is vital for Island Spice to improve performance and productivity. A consultation helps to ensure that their business objectives and goals are met by analyzing key elements of training and development that are geared toward improving performance. There are potential challenges when addressing organizational performance but it is a necessary process to detect and correct organizational gaps. During the consultation, Island Spice will be presented with a proposed competitive training strategy that could improve the position of the business; consequently helping to achieve their goals of success, profitability and longevity in the market. The Initial triggering event occurred when a manager believed that actual organizational performance (AOP) is less that the expected organizational performance (EOP), thus creating the need for a consultation. The effective training and development for Island Spice is a set of integrated processes that involves key elements constructed to improve performance. It is crucial that the “organizational needs and employee capabilities are analyzed and responded to in a rational, logical, and strategic manner” (Blanchard & Thacker, 2010, p. 6), thus ensuring performance improvement. The first phase is the analysis phase in which Island Spice’s organizational performance gap (AOP is less than EOP) is identified. Examples of a current performance gap include “profitability shortfalls, low levels of customer satisfaction, or excessive scrap” (Blanchard & Thacker, 2010, p. 6). After the gap analysis is completed and the cause is determined, a needs assessment should be conducted to ascertain the knowledge, skills and attitude necessary for the targeted population to close the performance gap. However, faulty equipment, the employee’s capacity to learn, motivation for doing the task should be separated from KSA. In