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BITS/CM/HHSM ZC471 Management Information Systems
Syllabus: Post Mid-Sem Portion
EC-1 Assignment – Part 2: Case Study: FedEx & IT
(Max Marks: 7) Last Date: 28/10/13
Important Note: 1. Assignment is individual. NOT a group assignment. 2. Copying cases will be awarded zero marks 3. Adhere to words limit set by instructor. 4. Do not wait for the last day to upload your document when the traffic would be peak resulting in problems in uploading and delay. 5. Late submission of assignments will attract zero marks.

Case background in brief
FedEx Corporation, known worldwide, provides customers (individuals and businesses) with a portfolio of transportation & logistics, e-commerce and business services. With annual revenues of over $44 billion, the company offers solutions through operating companies competing together and managed collaboratively, under the FedEx brand.

FedEx is consistently ranked among the world’s most admired and trusted employers. Its workforce consists of more than 300,000 members worldwide. The average daily volume is more than 10 million shipments for express, ground, freight, and expedited delivery services. Service area covers more than 220 countries and territories, including every address in the US. Its web site attracts over 32 million unique visitors monthly; more than 6.5 million package tracking requests daily and more than 20 million labels generated via FedEx Ship Manager monthly.

Some of the recent achievements/awards are: * FORTUNE Magazine: No. 10 among “World’s Most Admired Companies” (2013) and “100 Best Places to Work For” (2013) * Reputation Institute: No. 12 among "America's Most Reputable Companies" (2013) * Bloomberg BusinessWeek Magazine: No. 12 among “The Civic 50”

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