...carts, online shoppers frequently abandon them —an issue that perplexes online retailers and has yet to be explained by scholars. Here, we identify key drivers to online cart abandonment and suggest cognitive and behavioral reasons for this non-buyer behavior. We show that the factors influencing consumer online search, consideration, and evaluation play a larger role in cart abandonment than factors at the purchase decision stage. In particular, many customers use online carts for entertainment or as a shopping research and organizational tool, which may induce them to buy at a later session or via another channel. Our framework extends theories of online buyer and non-buyer behavior while revealing new inhibitors to buying in the Internet era. The findings offer scholars a broad explanation of consumer motivations for cart aban- donment. For retailers, the authors provide suggestions to improve purchase conversion rates and multi-channel management. Keywords Online shopping cart abandonment . Online buyer behavior theory. E-tail .E-commerce To more fully understand buyer behavior, it is crucial to also examine consumer “non-buying” behavior. Non- buying behavior is especially apparent in an online retailing context, where many shoppers place items in their virtual shopping carts yet do not complete the purchase—thereby abandoning their cart. Known as virtual or online shopping cart abandonment, we define this behavior as consumers’ placement of item(s) in their online shopping...
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... NDULA SICHALWE COURSE: ICT STUDENT NO: BFIN 0512014 PROGRAMME: BANKING AND FINANCE ASSIGNMENT: 1 1.(a) In plain words ‘E-commerce’ is simply Electronic commerce. E-commerce is the buying and selling of goods and services by businesses and consumers through an electronic medium. Below are three models of Electronic commerce; • Business-to-Business(B2B) – In this type electronic commerce, the trade is only between businesses or other organisations. An example of B2B is Cisco. Cisco is a corporation that designs, manufactures and sells networking equipment,. Cisco trades with other businesses and organisations. • Business-to-Consumer(B2C) – This type of electronic commerce involves a business and an individula shopper. Businesses sell goods and products to individual shoppers(Consumer). An example of B2C is Amazon. Amazon is a E-commerce company that deals with online retailing. Sells to consumers. • Consumer-to-Consumer(C2C) – In this model electronic commerce, the trade off is done between consumers directly. An example of C2C is e-bay. E-bay is an E-commerce corporations that enables C2C (b) Internet The Internet is a ‘Network’consisiting of a worlwide interconnection of computer networks that facilitate data transmission and exchange. As organisations grow larger, communcation becomes complex. The internet makes it more...
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...the Real World 11 HR's Changing Strategic Role: Who Performs the Human Resource Management Tasks? 11 Human Resource Manager 12 HR Outsourcing 12 HR Shared Service Centers 13 Professional Employer Organizations (Employee Leasing) 13 Line Managers 14 HR as a Strategic Partner 14 A Strategic HR Example 16 A Strategic HR Audit 16 Human Capital Metrics 17 Human Resource Designations 18 Evolution of Human Resource Management: Moving into Strategic HR 18 Evolving HR Organizations 19 Scope of This Book 20 • A Global Perspective: Cultural Differences in Global HR 22 SUMMARY 23 KEY TERMS 24 QUESTIONS FOR REVIEW 24 HRM INCIDENT 1: HR AFTER A DISASTER 24 HRM INCIDENT 2: DOWNSIZING 25 NOTES 25 PART TWO: ETHICAL, SOCIAL, AND LEGAL CONSIDERATIONS 28 Business Ethics and Corporate Social Responsibility 29...
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...of international operations. INSTRUCTIONAL MATERIALS Required Resources Madura, J. (2012). International financial management (11th ed.). Mason, OH: South-Western, Cengage Learning. Supplemental Resources Al Nasser, O.M. (2010). How does foreign direct investment affect economic growth? The role of local conditions. Latin American Business Review 11, 111-139. Kornecki, L. & E. M. Ekanayake. (2011). Inward FDI stock in the U.S. economy and state based determinants. Advances in Management, 4(6), 13-24. Ranjan, V. & Agrawal, G. (2011). FDI inflow determinants in BRIC countries: A panel data analysis. International Business Research, 4(4), 255-263. United Nations. (2011). Foreign Direct Investments in LDCs: Lessons learned from the decade 20012010 and the way forward. United National Conference on Trade and Development. COURSE LEARNING OUTCOMES 1. Compare multinational financial management to domestic financial management. 2. Apply the key trade theories and methods, and analyze the factors that influence trade and capital flows. 3. Evaluate the major international financial markets to determine effective methods for financing global business operations. 4. Analyze the economic variables that influence exchange rate movements and equilibrium price to anticipate fluctuations and...
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...Figures in million dollars except percentage change. Major components | 2010 | 2009 | 2008 | Percentage change | | | | | 2010vs2009 | 2010vs2008 | Revenue | 35,119 | 30,990 | 31,944 | 13% | 10% | Cost of goods sold | 12,693 | 11,088 | 11,374 | 14% | 11.5% | Operating income | 8,449 | 8,231 | 8,446 | 3% | 0.03% | Interest expenses | 733 | 355 | 438 | 106% | 67% | Source: coca cola annual report 2010, 2009 and 2008 * As we can see from the above table that the net revenues (sales) shows an increased in 2010 as compared to 2009 and 2008 with 13% and 10% respectively. The sales were high in 2008 but deteriorate in 2009. The percentage change in net operating revenue due to increase or decrease in concentrates sale volume for our geographic operating segments, while for bottling investment operating segment, the percentage change occurs due to increase or decrease in unit case volume for bottling investment after the impact of structural change. Source: coca cola annual report 2010. * As we can see from the above chart that out of 13% of percentage change in net operating revenue in 2010 , 5% increase due to increase in concentrate sale volume which occurs due to shipments and impact from certain joint venture in which the company possessing an equity. While the impact of geographic mix on net revenue is 1% due to growth of the coca cola in emerging and developing market, but it is unfavourable as the net revenue per unit sold is less...
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...The objective of this case study is for Mr. Salgado- Head of IT, as the decision maker to evaluate the existing DOS/IT software and to evaluate the need, opportunities, effectiveness, risks and potential advantages to upgrading the IS systems. Introduction: Zara a Spanish clothier has turned the rules of the supply chain management to create a super responsive network and profit margins that are an envy to the fashion industry. Zara operates on a vertically integrated business model. The existing software applications have been developed in house and have provided the business teams with adequate and timely information, which has led Zara to maintain its position as a leader in the fashion industry. Zara has been successful in retaining its unique position and profitability by dedicated customer responsiveness and a strategy based on rapid response, short lead times, surplus capacity and a de-centralized decision-making process. Zara has a unique approach to advertising and marketing and maintains a cost advantage over its competitors and is able to maintain its brand and customer loyalty. Issue Identification: The existing operating system is far behind current technology, the POS systems, which works on a modem and phone line are plug and play and need minimal, set up. Zara faces the possibility of the vendor /DOS supplier ceasing to maintain the software. The vendor support for this hardware along with a DOS operating system is short-lived. The hardware...
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...Chinese business Maslow’s hierarchy of needs is a famous psychological theory developed by Abraham Maslow in 1943. This theory says that there is a hierarchy of human needs which reflects their motivations. He divided human needs into five hierarchies: physical needs, security needs, social needs, self-esteem and self-actualization needs. He stated that human motivations approximately change through these five levels. As a result, it has been considered as a useful tool in management in western countries because motivation is an important factor of human behaviors. Motivation plays an important role in employment. Well motivated workers work harder with higher efficiency and have a stronger sense of participation. However, some criticisms point out that Maslow’s theory may not be able to applied in some other culture contexts like China because it is based on a narrow research with particular targets in America. That is to say that Maslow’s theory is not correct in all nations because of cultural differences, especially in China. This essay will give a critical evaluation of this theory by considering its advantages and defects of Maslow’s theory to see whether it is useful in China. Maslow’s hierarchy of needs is generally useful and makes a great contribution to business management. There are several advantages of Maslow’s theory. First, this theory clearly reflects human motivations and is widely acknowledged and applied over the world because it helps the business world to...
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...Mehboob Amna Mishal Sundus Naeem Zeeshan Sheikh Batch: MBA1Y02123 Entrepreneur: Recognizing opportunities and Generating Ideas There are two ways to identify an opportunity 1. Problem Solving: Sometimes identifying opportunities simply involves noticing a problem & finding a way to solve it. These problems can be pinpointed though observing trends & through more simple means, such as intuition or chance. 2. Observing Trends: The first approach to identifying opportunities is to observe trends & study how they create opportunities for entrepreneurs to pursue. Examples of Problem Solving Business: 1. Naseeb Networks provides leading community, communications and e-commerce services to underserved Internet markets. The company currently enjoys a leadership position in its target markets including online recruitment (www.rozee.pk), social networking (www.naseeb.com) and classifieds related services for Pakistan and its associated diaspora community. The company commenced operations in 2003 with a seed round from angel investors including founders and executives from Paypal, LinkedIn, Excite and Cisco. Naseeb Networks has been profitable since 2004 and currently has 42 employees at offices in Lahore, Karachi, Islamabad and San Jose. 2. NayaTel (Pvt) Ltd. (NTL) is a sister concern of Micronet Broadband (Pvt) Ltd. (MBL), www.dsl.net.pk , the company that launched first broadband service in Pakistan in July 2002. Leveraging...
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...Tadesse, Yared Assefa yareda2@gmail.com 240-423-8250 July 28, 2013 Dear Sir/Madam, I have graduated with a BSC Degree on Management Information System (MIS). I have taken trainings on Graphics design, ARC-GIS, VDO-fleet management, Microsoft, Dell, Kaspersky, VMware… and also I am a master’s program student at Virginia international university in field of MIS. I have worked as Technical consultant & engineer and this has enabled me to know my real potential for such a responsible position and where I can reach in the future. I am a conscientious person who works hard and pays attention to details. I'm flexible, good in communication, quick to pick up new skills and eager to learn from others. I also have lots of ideas and enthusiasm. I am looking forward to meeting you as soon as I am considered to further discuss my qualifications and experience. You may reach me at this number, 240-423-8250. Thank you for your consideration & I look forward to hearing from you soon. Yours Sincerely, Tadesse, Yared Assefa 0 Date – July/28/2013 CURRICULUM VITAE YARED ASSEFA TADESSE Nationality: Ethiopian Sex: Male Date of Birth: 1974 E.C Contact Numbers: 240-423-8250 Email: yareda2@gmail.com KEY QUALIFICATION AND EXPERTISE SUMMARY Recently I work as a Technical Consultant and Engineer position in one of the leading IT solution provider in Ethiopia creative computer systems. I have a BSC degree in Management Information System (MIS). While working in this position, I have been...
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...BLOSSOMING BUDS FLOWER SHOP MEMBERS: ANTONIO JOSE DION S. JAVILLO SHERA C. ARCENAS ROBERTSON G. DIEGO RANILA ANN O. VICERA BLOSSOMING BUDS FLOWER SHOP A project Feasibility Study presented to The faculty of the College of Business Administration Hercor College In Partial fulfillment of the requirements in BMGT 200 – Business Research Members: Antonio Jose Dion S. Javillo Shera C. Arcenas Robertson Diego Ranila Ann o. Vicera BSBA – 4A March 2012 ACKNOWLEDGEMENT This Feasibility Study was made possible by the guidance, supervision, cooperation and participation of the following: To Almighty God who always look up and secure the safety of the prepares in doing this project. To our parents who always guide and give words of wisdom to inspire us in doing our best in preparing the feasibility study as well as giving their both financial and emotional support To our beloved intelligent instructress and business plan Professor, Sandy Minez, who has greatly shared her knowledge to us with patience and diligence in helping us meet the necessary works for the completion of our feasibility Study. To Ms. Alona Doce our class adviser,for giving her support and some formulas used in the said study and also to our Department Head Mrs. Agnes D. Buday. And to all the Herccor Family. To the preparers, they who have given a lot of efforts and consumed so much time to make the completion of the feasibility study possible and successful within the...
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...(2012, July 6). Test anxiety and performance-avoidance goals explain gender differences in SAT-V, SAT-M, and overall SAT scores. Retrieved November 16, 2015, from http://www.ncbi.nlm.nih.gov/pmc/articles/PMC3756515/ Hiss, W., & Franks, V. (2014, February 5). Defining promise: Optional standardized testing policies in American college and university admissions. Retrieved November 16, 2015, from http://www.nacacnet.org/research/research-data/nacac-research/Documents/DefiningPromise.pdf Industry Profile. (n.d.). Retrieved November 20, 2015, from http://www.careerinfonet.org/industry/Ind_Search_Report.aspx?ind=551111§or=55&stc=&stfips=00&rptLevel=4&nodeid=10&id=8&x=58&y=16 Korn, M. (2014, March 25). Job hunting? Dig up those old SAT scores. Retrieved November...
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...•-V-? __ H U MAN RESOURCE GLOBAL EDITION THIRTEENTH EDITION MANAGEMENT GARY DESSLER FLORIDA INTERNATIONAL UNIVERSITY PEARSON Boston Columbus Indianapolis Dubai New York London Sydney San Francisco Madrid Hong Kong Milan Seoul Upper Saddle River Munich Paris Montreal Taipei Toronto Amsterdam Delhi Cape Town Mexico City Sao Paulo Singapore Tokyo G O N T E N TS Preface 23 Acknowledgments PART ONE 1 INTRODUCTION 27 28 28 30 Introduction to Human Resource Management What Is Human Resource Management? 30 Why Is Human Resource Management Important to All Managers? Line and Staff Aspects of Human Resource Management 32 Line Managers' Human Resource Duties 33 Human Resource Manager's Duties 33 New Approaches to Organizing HR 35 Cooperative Line and Staff HR Management: An Example Globalization and Competition Trends 37 Indebtedness ("Leverage") and Deregulation Technological Trends 38 Trends in the Nature of Work 39 35 WHAT IS HUMAN RESOURCE MANAGEMENT AND WHY IS IT IMPORTANT? 31 THE TRENDS SHAPING HUMAN RESOURCE MANAGEMENT 38 36 • HR AS A PROFIT CENTER: Boosting Customer Service Workforce and Demographic Trends 40 Economic Challenges and Trends 42 40 THE NEW HUMAN RESOURCE MANAGERS 43 Human Resource Management Yesterday and Today 43 They Focus More on Strategic, Big Picture Issues 43 • THE STRATEGIC CONTEXT: Building LL.Bean 43 44 They Use New Ways to Provide Transactional Services They Take an Integrated...
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...global e-business leader and the largest e-business group in China. Alibaba Group had reached the Internet users in more than 240 regions, and employed 17,000 people in more than 50 cities in Greater China, Japan, Korea, the United Kingdom and the United States. They provided efficient and convenient business-to-business (B2B) online service for small and medium-size enterprises (SMEs), while it had grown to include 5 subsidiary companies of different businesses: online global leading B2B trading platform (Alibaba.com), China’s largest online commercial centre (Taobao), third-party online payment services (Alipay), one of China's leading Internet portals (China Yahoo!), and developer of advanced datacentric computing services (Alibaba Cloud Computing). Jack Ma and His Team Introduction This article discussed the Jack ma and his team. In Alibaba, according to the staff’s behaviour, managers use different motivational methods to inspire employees work harder. The motivational theory comes to life in this organization. In order to increase collective performance, Alibaba use internet and computer technology to create virtual work team. There are many factors that will affect work team’s performance. The dream team from the world's elite team is the cornerstone of the building Alibaba，the perfect combination of strong team, firm objective of faith, make this to go 102 years of enterprises to realize his mission: “ let the world does not have difficult do business”. The...
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...Internet service providers (WIMAX and EDGE/EVDO) and ten salient attributes have been considered for this study. It has been found from the study that customers form more positive attitude towards WIMAX based Internet service than EDGE/EVDO based service. Observed differences in mean attitude of different attributes for the two categories of wireless Internet services are measured through Z-test to test the significance of those differences. Findings of this study may be used as an index by the Internet service providers for improvement of their services to satisfy the customers. Key words: Wireless Internet, Customer Attitude, WIMAX, EDGE, EVDO 1. INTRODUCTION Communication is the fundamental need of human beings. From the early evolution of civilization man has invented various means to communicate with others especially with one who is far away geographically. With the expansion of business operations in the world and the trend of human migration, a rapid communication solution became urgency. Internet-based communication system Senior Lecturer in Marketing, Department of Business Administration, Northern University Bangladesh (NUB), Khulna. ** Senior...
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...•-V-? __ H U MAN RESOURCE GLOBAL EDITION THIRTEENTH EDITION MANAGEMENT GARY DESSLER FLORIDA INTERNATIONAL UNIVERSITY PEARSON Boston Columbus Indianapolis Dubai New York London Sydney San Francisco Madrid Hong Kong Milan Seoul Upper Saddle River Munich Paris Montreal Taipei Toronto Amsterdam Delhi Cape Town Mexico City Sao Paulo Singapore Tokyo G O N T E N TS Preface 23 Acknowledgments PART ONE 1 INTRODUCTION 27 28 28 30 Introduction to Human Resource Management What Is Human Resource Management? 30 Why Is Human Resource Management Important to All Managers? Line and Staff Aspects of Human Resource Management 32 Line Managers' Human Resource Duties 33 Human Resource Manager's Duties 33 New Approaches to Organizing HR 35 Cooperative Line and Staff HR Management: An Example Globalization and Competition Trends 37 Indebtedness ("Leverage") and Deregulation Technological Trends 38 Trends in the Nature of Work 39 35 WHAT IS HUMAN RESOURCE MANAGEMENT AND WHY IS IT IMPORTANT? 31 THE TRENDS SHAPING HUMAN RESOURCE MANAGEMENT 38 36 • HR AS A PROFIT CENTER: Boosting Customer Service Workforce and Demographic Trends 40 Economic Challenges and Trends 42 40 THE NEW HUMAN RESOURCE MANAGERS 43 Human Resource Management Yesterday and Today 43 They Focus More on Strategic, Big Picture Issues 43 • THE STRATEGIC CONTEXT: Building LL.Bean 43 44 They Use New Ways to Provide Transactional Services They Take an Integrated...
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