...Business Communication Trends Paper COM/285 11 July 2011 Pamela Lemons Business Communication Trends Paper When determining a company’s longevity an important factor to look at is communication. Communication is a means of transmitting the thoughts, ideas and exchange of information from one person to another. Any organization or company that intends to be successful will need to use various forms of communication among their subordinates and coworkers. Communication is a must in any organization or company from the highest of titles to the entry level or lowest of titles. Trends that affect communication in businesses today are technology changes, focus on quality and customer needs, entrepreneurship, teamwork, diversity, globalization and outsourcing, legal and ethical concerns, the balancing of work and family, flexibility of the job, and a rapid rate of change (Locker & Kienzler, 2008 ). These trends as well as the role of business communication will be discussed further in this paper. Business communication plays a major role in the day to day activities in any company or organization. In my line of work I have to communicate with people from all works of life daily. In the salon I have to basically sell myself to the client that I am capable of doing whatever the service that they expect me to do to make them look and feel their best. This is done by face to face consultations that consist of me asking the client questions about themselves and what they would...
Words: 1014 - Pages: 5
...Business Communication Trends Paper University of Phoenix COM / 285 November 09, 2010 Business Communication Trends Paper What roles does business communication play in my day to day activities at work? I think that communication is very important. You can’t do a successful job without communication. The job that I have communication is the sole being of my line of business. I think that if communication is done properly it will cut down on errors. My job can’t be done without communication. My job has to fast turn time. Therefore good communication is necessary for all parties, to make the process a soon transaction. I am on the phone half of eight hour shift. I try to make all of my calls in the afternoon. This schedule allows me take care of all of my work first. I save my calls were I have to use clear and accurate communication for the end of the day. When I started in my present position they asked that we have good communication with all parties associated with all loans. I think that there were several people in these positions, there weren’t operating at the level that the company wanted. I think that this is something that was going on within our company as a whole. A month ago we were give a manual and had to attend an all day long training on communications. The next there phones techs going desk to desk. They were switching out old phone for new phones. The new phone that were install have recorder inside. They are now recording all of our calls incoming...
Words: 736 - Pages: 3
...Business Communication Trends Paper by: Yaminah Munns Business Communications/Com 285 University Of Phoenix Business Communication plays a very important role in my daily life and in business. Business communication can be defined as promoting or representing a service or product relaying information within a business or in my case a household/family. There are three communication trends that can be used on a daily basis at work deal with personal contact, establishing clarity and giving meaningful feedback. At the present time I am a stay at home mom and student and business communication can be associated with a number of things such as I have to keep my household running and peacefully. An example of such would be that I am on the phone making sure that bills get paid or I am on the internet or emailing for school both are promoting my education and representing my happy home. It is believed that if there is no communication there will be issues within a home or a business. Also I have to make reports of all activities in the household and what bills were paid monthly. If business communication does not take place then my home will be in total chaos as well as any business that uses business communication. In day to day business managers have to communicate with employees and their superiors about goals and targets. Business communications consist of but limited to telephone conferencing, email, web based, video conferencing,...
Words: 765 - Pages: 4
...Communication is a necessity in our society and it has been a necessity since the creation of man and woman. Communication starts at the moment an infant’s first cries are heard and the parents touch their child for the very first time. As the child grows, the child communicates with its’ parents with cries, screams, laughter, giggles, cooing, grabbing a finger, touching, listening, and facial expressions. The parent’s reactions to these forms of communication are to get a bottle, burp the child, change the diaper, looking for signs of injury, tickle, smile, laugh, baby talk, and listening to other noises that might cause discomforts to their child. Continuing to grow, the child takes in everything because the learning process never ends. Learning to talk and communicate can teach the child how to effectively speak to their parents in positive and negative tones, correct and incorrect pronunciations, and even through positive and negative behaviors, such as whining because their mother said no. These beginning skills teach the child the behaviors and speaking abilities needed to continue their life in a school, public, or family setting. The skills the child learns throughout grade school, middle school, and high school help the child gain the skills to work in the work force or to continue their college education to better their chances at a higher paying job in their future. In this paper, I will discuss the role that business communication plays in my day-to-day activities...
Words: 1065 - Pages: 5
...Business Communication Trends Paper Jennifer Amsler University of Phoenix COM/285 – Business Communications March 2, 2010 Paul Frise, Ph.D. Business Communication Trends Paper Most of my current communications on a daily basis [Wordiness: "on a daily basis" is not different from writing simply "daily"] are with a 3 [Write out numbers under 10] ½ year old, so I would say that business communications play a less significant role in my day-to-day activities at work than in past situations. However, before I was a stay-at-home mom [Avoid this term in academic writing unless in a quote (write out "mother")] , I worked for a large university’s school of medicine program where [If not referring to a place, use "in which"] I communicated in many ways with students, faculty, staff and [Check punctuation--insert a comma before this word if this is the last in a list of more than two--or if it begins a new clause] vendors. When we [Use "we," "us," or "our" to mean yourself and coauthors, not general humanity (or yourself and the reader)] communicate, we attempt to transmit ideas. We select words, order them into sentences and connect the sentences to build paragraphs...
Words: 1098 - Pages: 5
...Business Communication Trends Paper Introduction to Business Communication COM285 Linda K. Begley October 18, 2010 Business Communication Trends Paper In today’s world “communication takes many forms: face-to-face or phone conversations, informal meetings, presentations, e-mail messages, letters, memos, reports, blogs, text messaging, and Web sites” (Locker & Kienzler, 2008, p. 5). Verizon Wireless uses most of these forms of communication to conduct business throughout all the departments. In the area sales operations department my team uses various method to communicate with the headquarters, regions team, and area leadership. In this paper I will discuss the how my team uses old and new communication methods offered within the company to manage their day-to-day work activities. Roles in day-to-day activities at work I manage a team of four and they oversee the retail sales operation for the west area, which consist of Southern California, Northern California, Pacific Northwest w/Hawaii, Mountain, and Southwest regions. As part of the teams daily requirements, they are to communication with each of the regional teams and be a liaison for the area with headquarter in New Jersey. The team major operation consist of retail policy and procedures, customer experience, warranty programs, customer retail self service option, and liaison between the regions with headquarter, marketing, finance, and customer service. The team uses e-mail, conference calls, adhoc meetings...
Words: 1127 - Pages: 5
...RUNNING HEAD: BUSINESS COMMUNICATION TRENDS Business Communication Trends Paper By: Amanda Dojlidko University of Phoenix October 5, 2009 In the retail environment, we need business communication skills in dealing with day-to-day tasks, working with customers one on one and working with co workers. At The Walking Company, my job title is store manager. This title requires me to excel in business communication in order to thrive and excel as a manager as well as to keep the store afloat. Everyday, I am communicating with my associates, talking with my customers, and keeping up virtually with the corporate offices on special events and marketing strategies to bring in sales and revenue. Without business communication, my job would be obsolete and I would struggle to make the sales that I am able to get for my company. In any retail job, one of the most important aspects of the job is communicating with customers. Communication is at the center of the focus on quality and customers’ needs. Customer satisfaction among American consumers is on the rise. The trend has a real payoff for businesses; higher levels of the American Customer Satisfaction Index are associated with stronger sales. To break it down, high customer service will lead to higher sales. (Locker & Kienzler 2008) This means that excellent customer service is the key to higher sales and having the company thrive and survive during a time where money is tight and customers are frugal. ...
Words: 807 - Pages: 4
...Business Communication Trends Paper Axia College of University of Phoenix Instructor: Pediatrics Associates is a doctor’s offices that treats children from the ages of newborn to 17 years of age. We have to have communication skills that are effective to compete with other offices in their area and to keep the doctor’s office profitable. Our day-to-day activities require communication and effective forms of communication for example: scheduling appointments, our phone staff must be able to have good listening skills, good spelling, and be able to determine what the parent is calling for and know medical terminology. In addition, somewhat be able to asset what could be wrong with patient and in some case determine whether the parent should bring the child into the office or go straight to the emergency room. Our phone staff also has to use those same communication skills to cancel appointments and the communication between parent and Medical Assistant (MA) is vital to be able to relay a problem list of what is wrong with the patient and what their visit is for to the doctor. Whatever information is gathered by the MA has to be accurate, because the information that is given to the doctor helps in the diagnosis of the patient. The doctor then must then tell the MA what form of treatment to perform on the patient. The technologies we use in our office on day-to-day basis to make the day flow proficiently are as follows: a paging system that anyone can hear from anywhere...
Words: 800 - Pages: 4
...Running Head: Business Communication Trends Business Communication Trends COM/285 - University of Phoenix Professor Shonda Meadows December 14, 2013 Business Communication Trends The telephone, email, reports, fax machine, and online forms, can all be forms of business communication. However, we can not limit it to only these forms. Business communication is a wide area. So what is communication? My basic understanding of what communication means is any two-way communication. For example, if I text my wife, and she understands the message, but don’t text back, the communication is not successful. On the other hand, if she text back “okay” this is consider communication. Following this paper will begin with a description of current trends in business communication. Further the roles business communication played in my day to day activities at work will be discussed, along with an explanation of how it helps me manage my daily work activities. The paper will conclude with a discussion of the different trends I’ve seen in my previous workplace, and the types of messages resulting from these trends. Describes current trends in business communication Because technology has increased from that when I grew up, business communication has also changed. Growing up, I remember my mom always stating she had a board meeting at the school board and they had a secretary that would send out all the memo’s for these meetings. Now-a-days, my wife has...
Words: 670 - Pages: 3
...Business Communication Trend Paper Edward C. Johnson COM/285 Gary Lee August 10, 2010 “In a professional setting, everything that you do involves communication” (Locker & Kienzler). Therefore, it is important to understand that “communication is for the sharing of information among partners and co-workers” (Locker & Kienzler). However, the most common way to achieving success is to throw away egos and work together as a team, for the challenges within business communication. This paper will discuss the roles of business communication and how they fit into day-to-day work activities and discussing how it helps to manage daily work activities. This paper will continue to analyze what trends are seen in the current workplace or past workplaces. Nevertheless, the paper will discuss some of the message types seen as results to these trends. Consequently, the reader will have a general concept of how important trends are in business. Communication is essential in many forms, from verbal to nonverbal in the world of business today. The internal and external audience in business organizations is the people who make a business successful. The types of business communication trends in the field as a health care provider occurs on a day-to-day activity on my job is “teamwork, balancing work and family, quality and customer needs, security versus privacy, job flexibility, and technology” (Locker & Kienzler, 2008). Communicating through teamwork help ensure that the tasks are done...
Words: 795 - Pages: 4
...Business Communication Myra Holmes COM/285 July 11, 2011 Hector Fulgencio Business Communication Concepts Life is changing faster than can be imagined and the way we do business is changing as well. Today’s flourishing business community communicates through the continual advancement of changing technology. The major component of running a successful business is excellent communication. In this paper, the role of business communication in day-to-day activities, the communication trends in the workplace, and the results of these trends will be explored. Effective communication skills play a key role in the outcome of day-to-day activities in both the workplace and in your personal life. Effective communication is a priceless trait that can help a person’s business career flourish. Employers know that they benefit from hiring employees with the ability to communicate well. With unemployment at a all time high it is beneficial for job seekers to refine their communication skills, especially since communication is essential in virtually all areas of today’s business world. In my day-to-day activities, the role of business communication helps me with discipline by providing me the ability to stay on track and complete projects without being distracted throughout the course of the day. I am able to take advantage of diverse opportunities, enjoy life, and still be productive. Email for me is one of the best tools ever invented because it assists...
Words: 903 - Pages: 4
...• Business Communication Trends Paper Ann Coward University of Phoenix COM/285 – Business Communications Professor: Daniel Cleary September 1, 2010 • Business Communication Trends Paper Business practices, communication and technology is changing at a rapid pace. Successful businesses rely on effective communication to sustain itself. Gone are the days of writing business letter, sending memos, and mailing correspondences. With offices going green and paperless new technological trends include e-mail, interactive video and teleconferencing, and social electronic networking. It becomes essential to know how to communicate using these trends and still maintain basic corporate etiquette and decorum such as tone, wording, organizing information, spelling, and grammar. In this paper I will outline the role business communication play in my day-to-day activities at work, how it helps to manage daily activities, visible trends in the workplace, and the message types that are a results of these trends. Business communication play the most important role in day-to-day activities at work by cohensively linking coworkers, managers, and executives. The moment one enters the office, the tone of greeting sets the temperature for the day’s activity. A vibrant and positive greeting is more inviting than a faint mumbling acknowledgement. Working in a multicultural organization, requires employee to be mindful and respectful in communicating across...
Words: 882 - Pages: 4
...Business Communication Trends Paper Communication in business is very important. Communication helps any business or organization to plan products and services, hiring, training, manufacturing, etc. The only way to get the point across and get the work done is through communication. Some of the forms of communication is done face-to-face, phone, meetings, presentation, reports, etc. communication can be verbal or nonverbal. Verbal communication is when we use words, and nonverbal communication in when we do not use words. When we communicate within the organization is known as internal audience and when we communicate outside the organization is known as external audience. At this time, we have the overview of what communication is and how it applies in business world; let me discuss about the role it plays in day-to-day activities at work. Furthermore, some of the benefits of better communication is it saves time, make efforts more effective, communicate points more clearly, and build a positive image of the organization. Working as a general manager of a Mexican restaurant where communication is part of our daily activities. My employees such as cooks, busboys, servers, bartenders, and hostesses have to communicate with me and I have to communicate with them. If there is a catering order for next week, I have to talk to my cooks, plan what we need to order for example: meat, dairy, etc., and try to execute the catering without dealing with any last minute issue. Moreover,...
Words: 779 - Pages: 4
...Business Communication Trends Melissa McKitterick Com 285 February 7, 2011 Shelby Frutchey Business communication is important in the business world because business depends on communication. Communication is one of the top qualities that are looked for in college graduates. Communication verbal, nonverbal, and written reaches audiences in both internal and external settings. In this paper the following things will be addressed what role business communication play in day-to-day activties at work, How does business communication help manage daily work activities. What trends have been seen at my current job and what message types result form these trends Communication is a requirement in all areas of the business world. Communication is how people transfer information to one another. People must plan, motivate, provide services and products, persuade and bill customers through communication. Communication is used to build working relationships. These tasks would be impossible to complete without communication. Verbal communication uses words and examples are face-to-face, phone conversations, informal meetings, text messaging, blogs, websites, email messaging, memos, presentations, letters, and reports (Locker & Kienzler, 2008). Nonverbal communication does mot use words and examples are pictures, computer graphics, and company logs (Locker & Kienzler, 2008). Communication is used to solve problems, deliver information, and provide feedback (Locker & Kienzler...
Words: 740 - Pages: 3
...Business Communication Trends Paper COM/285 Jan Professor Business Communication Trends Paper Business communication plays an important role, as it facilitates effective communication at the workplace, which helps the business and the organization as a whole to gain success. Business Communication provides the managers at the workplaces to effectively and efficiently coordinate with all the aspects and fields of the business. It is an effective tool that enables the managers at the workplaces to accomplish the goal of the business. Effective business communication has become prerequisite for the organizations, in order to flourish and to prosper in the present business world (Guffey & Loewy, 2010). Working as a US ARMY career counselor, business communication plays a very important role in managing the daily tasks at my workplace. Effective communication facilitated by it, enables the organization to promote and communicate the applicants and the public about the new option or services. This effective communication with the applicants and coworkers has a major impact upon the applicants enlisting the US ARMY. Not only, have other organizations benefited from utilizing Business communication by promoting their product and their services, but, Business communication has also enabled the customers to tell their demands to the organization. Thus, business communication helps in establishing a two-way effective communication between the customers and the organization...
Words: 1133 - Pages: 5
