Premium Essay

Business Development Manager

In:

Submitted By eziashihenry
Words 1183
Pages 5
Perspective The role of communications in business success

The importance of effective communication
Rudyard Kipling once described words as “the most powerful drug used by mankind.” It is a sentiment with which staff of Levi Strauss can sympathize. Many of them have become members of Toastmasters, a nonprofit organization dedicated to improving communication and public-speaking skills. Levi Stauss is one of a growing band of companies which recognize the importance of effective communication. KPMG Accountants has developed a telephone-skills course for administrative employees. It includes a humorous videotape entitled “Telephone Behavior: the Power and the Perils,” and role playing which allows employees to share positive experiences and frustrations. The course emphasizes the three stages in many telephone conversations – the “verbal handshake,” imparting the message and offering help. Federal Express has improved the selling capabilities of its audit staff by having the sales staff provide them with training. General Electric has developed a three-day class to train auditors to become effective facilitators. And Motorola has a course on dealing with difficult people. It aims to help auditors to handle situations in which the people being audited do not want to hear the recommendations being made.

Abstract Research and experience show that employees are most highly motivated and make their greatest contribution to the business when there is full and open communication at the workplace. Explores how companies from Levi Strauss to Federal Express are seeking to improve their performance in this key area.

The growing importance of human resources
Communication skills have become more significant as the importance of human resources has grown within business. The history of enterprise has focussed successively on production, marketing and distribution. A key

Similar Documents

Premium Essay

Business Development Manager

...Nowadays, the concept of human rights has shaped up quite well, aiming to secure at least the very basic moral standards by which a living person should be respected. Even so, there are far too many breaches in them for us to call them finished and refined. There is still a lot of tyranny in the world, a lot of shady practices and even in the strongest upholding countries for human rights. Be it because of a complicated political or moral situation or pure savagery or tyranny, let’s look at the list of countries which still violate the very basic we are born with.  What document guarantees international human rights? - The Universal Declaration of Human Rights guarantees international human rights. The United Nations General Assembly passed this document in 1948. - What international organizations are responsible for protecting human rights? - International concern for human rights has been evident outside of the United Nations. The Conference on Security and Co-operation in Europe, which met in Helsinki in 1973-75, produced the Helsinki Final Act. The European Convention for the Protection of Human Rights and Fundamental Freedoms, which first met in 1950, produced the International Covenant on Civil and Political Rights and the European Social Charter; the Ninth Pan-American Conference of 1948 adopted the American Declaration on the Rights and Duties of Man; and the Organization of African Unity in 1981 adopted the African Charter on Human and Peoples' Rights. There are also...

Words: 687 - Pages: 3

Free Essay

Development Business Manager

...Bird’s Nest Market in Taiwan Bird’s nest soup is a delicacy in Chinese cuisine, it has been considered as a highly nutritious and luxury food supplement for people’s mind. The Chinese name for bird's nest soup, “Yan Wao” (燕窩), translates literally as "swallow's nest". This soup has been consumed in both China and Taiwan for over excess of 1000 years.  According to Yun-Cheung Kong, a professor of biochemistry at the Chinese University of Hong Kong, swiftlet nests were first traded in China during the T’ang Dynasty (618-907 A.D.). Sometime between the years 1368 and 1644, Admiral Cheng He introduced foreign nests to the imperial court of the Ming Dynasty. It is believed that even at this point in time domestic supplies of the nests had been largely depleted, which made imports in high demand.  Edible bird’s nests are among the most expensive animal products consumed by humans. The material is also used in Traditional Chinese Medicine and in Traditional Vietnamese Medicine. Harvesting Swiftlets (collocaliini) are tiny insectivorous birds that are distributed from the Indian Ocean, through Southeast Asia including Thailand, Malaysia, Vietnam, the Philippines and Indonesia and North Australia to the Pacific. The small birds eat insects only and catch these insects on the fly as they fly from nearly first light until nearly dark.  Amongst various species of swiftlets in the genus of Collocalia, only the nests of four species mostly spread throughout Southeast Asian region have...

Words: 4044 - Pages: 17

Premium Essay

Regional Manager, Business & Market Development

...Curriculum Vitae Daniel Alex Wache Kapila Tel: Mobile: +260 977 12 33 91 or +260 972 45 95 63 or +260 954 12 15 58 email: dwaj2007@yahoo.com |PERSONAL PROFILE | | | | | |SEX: MALE | | |DATE OF BIRTH:29TH August, 1973 | | |AGE: 39 YEARS | | |Married and Children : 4 ( two Boys and two Girls ) | | |Nationality: Zambian ...

Words: 2269 - Pages: 10

Premium Essay

Jobs in the Music Industry

...goes into it than people think. Live Performance In live performance, an artist must take marketing and advertising of the event into consideration. The best and most effective way to advertise an artist is by using social media. By doing this, barely any work is being done but the artists’ work is being spread massively using the internet making a bigger audience and gaining more fans. Tour managers make sure a concert tour run correctly. They look after tour finances and make sure everyone is doing what they are meant to be doing and generally making sure that everyone on tour is on task. Tour managers also deal with personal problems for people on tour with the artist and they make sure people are okay and happy. Events managers jobs is to make sure that the event is well planned, and that the jobs are carried out according to those plans. The job could involve finding acts to perform and find a well suited venue. They make sure the gear travels safely from place to place, food and drink is supplied, there are enough staff etc. A good events manager will help publicise the event. The technical crew are required backstage who control all the technical aspects of creating a live performance. On smaller events, you might have one person to control lights and to control music however when the performance is on a larger scale, people are assigned to...

Words: 932 - Pages: 4

Premium Essay

Papers

...Management Agreement When to Use This Document: The following contract is an example of a management agreement between an artist’s personal manager and an artist. Such agreements are always subject to extensive negotiation, which may vary, based on individual circumstances applying to both the manager and the artist. Factors such as pre-existing success on the part of the artist, or other artist management commitments on the part of the manager should help guide negotiations with respect to such contract points as percentages and the length of the term. Always consult a respected music industry attorney before signing a contract. Why this can be a critical document: This agreement sets forth a broad range of agreed upon parameters related to the structure and details of an artist’s career and the various sources of revenue generated. Choosing a personal manager is a critical moment in an artist’s career and a document such as this indicates in detail many important financial and informational guidelines that will govern the legal aspects of a relationship between an artist and manager. Read through a document like this personally, even if you have an excellent attorney representing you (which you should), and be sure that you are clearly informed and comfortable about the process of being represented by an artist manager as it is written in your agreement. NAMES OF ARTISTS GO HERE p/k/a "GROUP NAME HERE" (Note: p/k/a refers to group name and is an acronym for Professionally...

Words: 2525 - Pages: 11

Free Essay

Future Personal Plan

...Business Development Manager Job Description This site was created to help you: o Put together a great job description for a Business Development Manager position o Understand what a Business Development Manager is and what you should expect from one o Learn more about being a Business Development Manager Our homepage simply gives you the Business Development Manager job description. The rest of the site provides supplementary material related to business development and what you should expect from your Business Development Manager. You may use this Business Development Manager Job Description as a starting point for your company’s ad. Please spend the time to customize it to your company’s needs. This description contains just about everything you would ask a Business Development Manager to do. Therefore, it would be a lot to ask of one person. The Role of the Business Development Manager A Business Development Manager works to improve an organization’s market position and achieve financial growth. This person defines long-term organizational strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions. Business Development Managers work in a senior sales position within the company. It is their job to work with the internal team, marketing staff, and other managers to increase sales opportunities and thereby maximize revenue for their organization...

Words: 935 - Pages: 4

Premium Essay

Done

...HR02752SK Personal and Organizational Development Frankie Yee Moving from education to employment: A reflective commentary 29/12/2013 Andrew Fong Kok Chian Student ID: CT13041921 Executive Summary This reflective commentary is to allow myself to know more about the current graduate employment market, hence determine whether I am suitable for the job that I want. The target position that I am interested is, being a business development manager in an established engineering company. Being in this position, the basic requirement that is needed from me will be my knowledge of products, target market and the means of advertising. As a business development manager, essential skill set will be needed, such as the ability to evaluate data, convey the message effectively, digital marketing knowledge and to have a healthy and good relationship within the company As the engineering industry is evolving every day, I need to have the self-motivation in updating myself with knowledge, so as to be able to understand how my product would perform as well as the target market in the oil and gas industry. Introduction From the study of the employment requirement, I will have a better understanding on what is essential for myself to improve on, in terms of qualifications and skills. By completing this reflective commentary, it also gives me a comprehensive analysis on what is needed to achieve being a successful business development manager. In this reflective commentary, there...

Words: 2267 - Pages: 10

Free Essay

Accor Group

...Chart General Manager Finance Sales and Marketing & Conference & Catering Sales Executive Assistant Manager Human Resources PA to the General Manager Rooms Division F&B Kitchen Technical Services Housekeeping Front Office Revenue / Reservations Duty Management Food and Beverage Department Food & Beverage Director Restaurant Manager Bar Manager Banquet Manager Supervisor Supervisor Supervisor F&B Attendant F&B Attendant F&B Attendant Front Office Department Front Office Manager Assistant Front Office Manager Communications Manager Bell Desk Manager Concierge Manager Guest Relations Manager Front Office Supervisor Communications Supervisor Bell Desk Supervisor Concierge Supervisor Guest Relations Supervisor Receptionist Communications Team member Porter Concierge Guest Relations Officer Housekeeping Department Executive Housekeeper Assistant Executive Housekeeper Supervisor Room Attendant Technical Services / Engineering Department Technical Services Manager/ Chief Engineer Assistant Chief Engineer Trade Person / Supervisor Handyman Chefs Department Executive Chef** Sous Chef** Chef de Parties** Demi Chef** Commis Chef* Revenue / Reservations Department Revenue / Reservations Manager Revenue / Reservations Supervisor Reservations Sales Agent Sales & Marketing Department Director Of Sales And Marketing / C & C Sales Director Sales Manager Business Development Manager / Conf & Catering Sales Manager Sales Executive...

Words: 273 - Pages: 2

Free Essay

Compensation and Benefits Plan

...Compensation and Benefits Plan Compensation and benefits curriculum have a considerable amount of influence in a business’ capability to allure and retain workforce. Understanding the company’s goals, attracting experience candidates, and reward the existing employees will expand benefits and compensations to fit the potential position and work environment. By built on a strong working characteristic, respected core benefits package with insurance, and superior compensations Freeley & Driscoll can expand and fill a new position more effectively. In response to Feeley & Driscoll, P.C.’s (the “Company”) operational goal of 10 percent annual revenue growth, a market development and expansion manager position will be created to lead the Company’s expansion into new markets beyond the New England demographic. In order to attract experienced candidates for the position, the compensation and benefits package must include a variety of options to meet the needs of the employee. At the same time, the proposed package should reflect the Company’s expectations for the position, utilizing a combination of fixed and performance-based compensation, and benefits to ensure the candidate is thoroughly invested in the Company’s success. Since its inception, the Company has built its success through the hard work and dedication of its employees. As a result, the Company has rewarded its employees with the highest salaries in its industry and region. The Company believes a mutually beneficial...

Words: 1756 - Pages: 8

Free Essay

Hjghjg

...Sample Business development manager sample resume Our free resumes are written to industry best-practice standards and so will help you write a high-quality job application. If you want to improve your chances of getting your dream job, consider up-skilling by studying a fully-accredited online course. Check out our range of Business courses from leading Australian education providers. Looking for professional guidance with your job application? We can help you produce a job-winning resume and cover letter with our professional Resume Writing Service. Click here to view the web version of this sample Business development manager sample resume Doug Smith 13 Allawa St Warramanga ACT 2611 M: 0000 000 000 T: (02) 6666 8888 E: doug.smith@email.com Summary I am a hard-working, motivated professional with loads of initiative and enthusiasm. My background in mechanical engineering gives me an insider's perspective when it comes to engineering-related industries, and my business development experience has given me extensive experience in facilitating B2B relationships.Thriving in a fast-paced environment, I am a strong negotiator and networker, and very much a 'big picture', strategic thinker. Above all, I am looking for a stimulating position in an energetic and supportive team where I can continue to make a transition from engineering to a strategic business development role. Education SEEK Learning Master of Business Administration Graduated: 2008 University of New England...

Words: 578 - Pages: 3

Free Essay

Business Tutorial Notes - Questions and Answers

...FURNITURE We export over 1000 boats to 22 countries, but Austrade were particularly helpful in our landing our first orders from Russia", said Quintrex Export Manager, Ms Trevlynn Petzke. Australia's largest builder of aluminium boats, Quintrex, is now shipping trailerable 'tinnies' by the container load to Russia. Quintrex’s aluminium boats are built to last a lifetime. Established in 1945, Quintrex is Australia’s largest aluminium boat manufacturer producing over seventy models, ranging in size between 2.45m – 6.7m. This leading brand has over 45% of the aluminium boat market in Australia and produces in excess of 12,000 boats a year. The company is based at Coomera, on Queensland’s Gold Coast, and has over 300 employees. A multi-award winner Quintrex recently won two prestigious 2007 Australian Marine Industry Federation awards in the categories “Day Boat of the Year” and “Fishing Trailerable Boat of the Year (Aluminium Under 6m)” for the 580 Freedom Cruiser and 580 Coast Runner respectively, in May, 2007. Quintrex’s innovative 580 Freedom Cruiser began the winning streak in early May, being awarded Modern Boating magazine’s “Aluminium Boat of the Year” in Sydney. Quintrex Export Manager Trevlynn Petzke, said that the company had not sold into Russia before last year. "Austrade's Moscow-based Business Development Manager, Sergey Kask, alerted us that a customer in Russia might be interested in our range," Mrs Petzke said. "It took about eight months before we made our first...

Words: 765 - Pages: 4

Premium Essay

Stduent

...APOORVA RAWAT PROFILE • 3 years of professional experience in Multi-ethnic Marketing, Business Development and Business Analytics • Skilled in creating project proposals, business plans and marketing collaterals • Proficient in client servicing, media relations, and administrative work • Extensive support to project manager in creating and submitting the project proposals • Excellent communication, analytical and presentation skills EDUCATION Masters of Business Administration (Candidate) June 2013 Schulich School of Business, York University, Toronto, ON Bachelor of Technology Computer Science (Undergraduate) March 2008 Uttar Pradesh Technical University, Lucknow, India EXPERIENCE Marketing Intern May 2012 – Aug 2012 The Lightning Group • Handled marketing, movie activations, advertising, corporate sponsorship and media relations for Taste of the Danforth (largest street festival of Canada) • Handled the Press Release of the Festival and collaborated with Canadian media (newspapers, TV, radio stations) • Formulated and pitched the story ideas for Taste of the Danforth to Canadian media outlets (newspapers, radio, TV) • Generated buzz for the festival – Taste of the Danforth on various websites and social media channels • Handled advertising strategy and corporate sponsorship for Pot Luck Art & Buddy...

Words: 546 - Pages: 3

Premium Essay

Zhang Xiaochao

...Business Development Planning What is Business Development The role of “Business Development” is a mix between a pure “sales” role and that of a Public Relations Officer and a Key Client Manager. Each organisation will set different objectives of its business development staff that may include some of the following tangible and non-tangible goals: Achieve product or service sales Prospect for new clients Initiate direct marketing campaigns Participate in relevant community activities Maintain and develop relationships with existing key clients Be active in business network groups Offer public speaking services Initiate sales calls including cold calling High level communication skills and good planning skills are essential in business development. Business Development Targets The business development function, like any other department, should have clear targets on what is meant to be achieved. A component of these targets may be a sales budget that outlines what the expectations are for the next year’s sales. The sales budget can be developed top down (last years results plus anticipated changes) or developed bottom up by the sales department (identifying this years opportunities). There are a number of ways to achieve increased sales targets: increase sales from existing customers find new customers for your product increase cross-selling ie existing customers take a wider range of products launch a new product (or product extension) to new and existing clients. Other targets...

Words: 2199 - Pages: 9

Free Essay

P2 Unit 12

...Learner Name | Assessor Name | Troy Muraya | Rowland Njagi | Date Issued | Completion Date | Submitted on | 9th September 2015 | 22nd September 2015 | 23rd September 2015 | Qualification | Unit | BTEC LEVEL 3 EXTENDED DIPLOMA IN BUSINESS MARKETING | Unit 16: Human resource planning | Assignment Title | Human resource planning | In this assessment you will have opportunities to provide evidence against the following criteria. Indicate the page numbers where the evidence can be found. | Criteria Reference | To achieve the criteria the evidence must show that the learner is able to: | Task no: | Page numbers | P2 | Describe how the skills those employees require to carry out jobs in an organization. | 3 | 1-7 | Learner Declaration | I certify that the work submitted for this assignment is my own and research sources are fully acknowledged.Learner Signature: ……………………. Date:……………… | P2 Describe how the skills that employees require to carry out jobs in an organization. ------------------------------------------------- Employers are often looking for skills that go beyond qualifications and experience. ------------------------------------------------- While your education and experience may make you eligible to apply for a job, to be successful in the role you will need to exhibit a mix of skills: ‘employability skills’.  This means that the specialist, technical skills associated with different roles may be less important than the...

Words: 2122 - Pages: 9

Free Essay

Pod Assignment

...PERSONAL AND ORGANIZATIONAL DEVELOPMENT WORD COUNT : 2499 WORDS PAGE OF CONTENTS INTRODUCTION PAGE 3 PART 1 PAGE 4 – 8 PART 2 PAGE 9 – 13 CONCLUSION PAGE 14 REFERENCES PAGE 15 INTRODUCTION With high entry barriers to the Oil & Gas Industry, some people are fighting to maintain their position, while some people are trying to escalate the career ladder. After this exercise of reflective commentary, I will be able to clearly identify my weakness and my strong points. In the first section, I will be discussing about the employment market of the Oil & Gas Industry in Singapore, and my targeted position of a junior trader – middle distillates. The changes in Singapore labor market will be briefly discussed, and there will be several factors being brought to attention in order to clearly notify what are the changes of the labor market in Singapore in general. Next, a reflection will be done based on my current career path, and my choice of career advancement. I will be levying on various sources of input, from the seminar activities, assessments, and psychometric tests that has been carried out. Lastly, I will reflect on the improvements to be made for a smooth and successful career advancement in the future. PART 1 Singapore is one of the most sought after places to work in Asia. Over the years, Singapore has attracted millions of foreigners into the Singapore labor market. However, it has been...

Words: 2719 - Pages: 11