...Business Ethics Reflection XMGT/216 University of Phoenix People face ethical dilemmas everyday, some severe and some that require little to no reflection to determine the “right” action to take. When these dilemmas occur in the workplace the wrong decision could have damaging effects on the individuals involved and the company. I was lucky enough to develop good moral concepts, or ideas of “right” and “wrong” from a combination of my values and virtue. My virtue has allowed me to rise above ethical dilemmas in the workplace and apply my values to make the “right” decision when facing a dilemma. My Ethical Obligations I work for a third party energy supplier as an account manager, supporting salespeople in their roles of entering accurate customer information, requesting usage data for the customer’s accounts, pricing customers, running credit checks, generating contracts, and handling any issues that may arise during this process. I have many ethical obligations in my job; one is to ensure that the data entered into the system is accurate so that the information reported to shareholders is without error. Another obligation I have is to the customers, to provide them with accurate pricing information so that they can properly budget their expenses based on the pricing I present to them. Another obligation I have is to the salespeople I support; if a matter arises that requires their attention or requires them to be informed, I am responsible...
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...In a Bind Peak Sealing Technologies Product Line Extension Dilemma Table of Contents Introduction 3 Customer Analysis 3 Who are the customers? 3 Buying Processes 5 Relationships 6 Company Analysis 7 Networks 8 Recommendations 9 Conclusion 9 References 10 Peak Sealing Technologies Product Line Extension Dilemma Introduction Peak Sealing Technologies are a Texas based, leading manufacturer of high quality and innovative adhesive products. Their lines are heavily focused on premium industrial strength tapes, carton sealant and other packaging products. PST are steadily expanding their net sales and have experienced huge growth over the past 5 years. One of their product lines is known as K-2 tape, a pressure sealing tape of which there are nine variations. Recently Tensile, a competitor in the industry, released a new economy line tape of which PST believe may quickly become a threat to them. Now, PST are debating the consequences and outcomes of releasing an economy line tape to reduce the likelihood that Tensile’s cheaper Ecoslim and Ecoslim-wide will replace two variations of K2 tape in consumer minds. However, as this contradicts their established reputation as a premium brand, careful analysis of the industry, end customer and distributor forces, and company relationships and needs is required. PST must use this analysis to address two key challenges – retaining their current customer base, and ensuring their premium reputation remains untarnished...
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...Business Research Project: Riordan Manufacturing QNT/561 Abstract Riordan Manufacturing is subsidiary of Riordan Industries, Inc., which is a leading global manufacturer of plastic containers, parts, and electrical fans (Apollo Group Inc., 2013). The company attempts to maintain adequate quantities of completed electrical fan units in their stock in order to meet the customer demand, however, its on-time deliveries average only 93% due to an insufficient number of completed fan units. Riordan stocks all the necessary raw materials needed to assemble the electrical fans readily available in their manufacturing plant except for the fan motors, which are fulfilled by an outside supplier. Therefore, Riordan Management is asking why meeting the demand is inconsistent with the current fan motor supplier as manifested by their 93% on-time delivery and claim the company's on-time delivery to increase with new a supplier. In this business research project, Team C will investigate and examine the validity of Riordan Management's claim. Formulation of the Research Problem Managerial decision-making is very crucial in the long-term success and failure of organizations, which ultimately influences a great deal of individuals in both microeconomic and macroeconomic senses. The successes of industry leaders such as Apple, Google, and Amazon and failures of Enron, AIG, as well as the financial meltdown of the 2008 can all be attributed to managerial decision-making that affected many...
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...Everyone Does It: An Ethical Dilemma Tomorrow Allen Mark Weber Leadership Ethics Bus 540 Professor Rose Nichols June 25th, 2013 Everyone Does It: An Ethical Dilemma According to Bommer, Gratto, Gravander, and Tuttle (1987), the social environment is heavily influential in how a manager makes decisions. The type of ethical dilemma also influences how strong society’s values affect the decision. When a decision is to be made in private, there is less influence of the social and professional environments (Bommer et al., 1987). Social influence, contrary to some belief, can help to guide an individual into making good or best practice decisions. In business, when a person is with minimal influence, their personal knowledge and individual attributes are the only guiding tool to making ethical decisions and this can sometimes be a challenge; especially considering the culture of operations (Bommer et al., 1987). In the case of Everyone Does It, Jim Willis, Vice President of Marketing and Sales for International Satellite Images (ISI), was confronted with the decision of whether or not to use an accurate launch date in the proposal for a Japanese government contractor. He was advised by the president of the company, Fred Ballard, to publish a date that was aggressive, as everyone else did, and most likely...
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...Bachelor of Business Management (Hons) in General Management BUSINESS ETHICS ASSIGNMENT NAME: MOHAMED HASRIQ BIN ALI STUDENT ID: SCM 016703 LECTURE: MRS MALATHI Table of content NO | TOPICS | PAGE | 1 | Table of content | 2 | 2 | Background | 3 | 3 | Dilemmas | 4 | 4 | Strategies of the company | 5 | 5 | Recommended solution | 6 | 6 | Executive summary | 6 | 7 | Referencing | 7 | Introduction As we all know Kentucky Fried Chicken (KFC) is among of the popular fast food restaurant with their delicious secret recipe fried chicken and that was named Yum!Brand before Kentucky Fried Chicken and was started in Louisville. The idea of opening this restaurant was in 1930 and the founder of Kentucky Fried Chicken is Colonel Harland Sanders in 1952. The company has become a well known chicken chain restaurant with their trademarked slogan “its finger lickin’ good” and currently this company is expanding their business by doing some ethical social responsibilities like the KFC Colonel’s Scholars Program for years. Plus the program offered $20 000 to the high school and they are planning to open a university or college of KFC. In this report includes the discussion of the dilemmas that Kentucky Fried Chicken (KFC) facing together with theories, how the company manages their strategies to overcome the dilemmas and some of the recommendations solution...
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...Responsibilities Russell Ransom Strayer University Contemporary Business BUS 508 Dr. Kimberly Malone-Haddox January 24, 2015 The Big Apple's Corporate Responsibilities Apple Inc. is considered the world’s most admired company in the world. It holds this position in many categories, according to Fortune Magazine. These categories include innovation, people management, the use of assets, financial soundness, social responsibility, and many more. ("World’s Most Admired Companies," 2012) Needless to say, Apple Inc. is doing extremely well, and is projected to beat its current predictions on the sales of its new IPhone and IPad. Apple is at the top of their game, as far as making money and new innovative products that are sought after, year after year, by loyal customers and new customers. The most admired category’s that will be investigated in this paper is the ethical and social responsibilities and the marketing strategy of Apple, Inc. Our textbook states that “An organization that wants to prosper over the long term is well advised to consider business ethics, the standards of conduct and moral values governing actions and decisions in the work environment.” (Kurtz, 2013, p. 32) Large companies, such as Apple, Inc., that are known throughout the world as a global giant, have certain ethical responsibilities to consumers, investors, people who work for them, and the world as a whole. We will look at Apple’s current position on the company’s ethical responsibilities and whether...
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...Productivity dilemma Productivity dilemma Abernathy’s productivity dilemma describes businesses trade off between two strategic goals: efficiency and innovation. Efficiency is a result of exploitation, there utilizes existing knowledge and capabilities, resulting in stable and efficient performance. Innovation or adaptability is a result of exploration, which creates new knowledge, enabling organizations to innovate, and adapt to changing conditions. Paul s. Adler highlights that Abernathy sees the productivity dilemma on a one-dimensional spectrum, where businesses choose between short-term efficiency and long-term adaptability (Adler et al., 2009 p. 99-100, 104, 109). Strategies Only the most important strategies, from the article, will be covered, because of the paper’s words limitations. O’Reilly and Tushman, 2008 highlights the strategy of structural ambidextrous designs to overcome the productivity dilemma. Structural ambidextrous enables businesses to sustain both exploration and exploitation, there increase efficiency and simultaneously innovates. If e.g. one subunit explores and another exploits, so the subunits are highly differentiated but loosely coupled (p. 101). Brunner et al., 2008 presents the strategy of deliberate perturbation for businesses, there are in mature process. Deliberate perturbation is where organizations intentionally re-introduce variance into mature processes to sustain learning and knowledge creation through exploratory interpretation...
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...Personal Can Ethics Get “ Leadership and organizational behavior- BUS 520 Abstract In this paper I will discuss the ethical codes and dilemma that Valerie is facing, an employee for a fragrance company based out of Chicago, whom has found out that her boss is violating the company ethical policy by accepting kickbacks. Also, I will discuss the stress that Valerie has experienced and how her manager has dealt with his ethics in handling the business and employees. And finally, I will discuss what I think is the right thing that Valerie should do. Valerie is a Marketing Manager at an international cosmetics and fragrance company called Wisson, headquartered in Chicago. She is in the US on a non-immigrant working visa and is dependent on the company as she has been accepted into a master’s degree program at the University of Chicago. In addition, her tuition would be reimbursed by the company. She works within a small team which is delivering designs for bottles, packaging and developing fragrances for their brands. Her manager, Mr. Lionel Waters, was hired by the company’s CEO and has been working for the company for 14 years. She soon became aware that he was violating company policy by accepting kickbacks under the name of his private company from fragrance suppliers. These two suppliers would give him a kickback monthly sum of $35,000 in exchange for exclusivity from the company from which he represents. The concept...
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...policies.” In order to determine who the possible stakeholders in any situation may be you should ask questions such as who will be affected. Who holds an official position in relation to the situation? Or who has been involved in a similar situation? External stakeholders are those who are not directly associated to the organization, however, they can be influenced or in a situation to manipulate activities within the association. Although no ownership exists, they may still be impacted by any decisions, actions or just the overall performance of the hospital. External stakeholders may include competing hospitals, the 20,000 patients, suppliers, the government, and numerous community organizations and the corporations that Dr. DoRight interfaces with. Patients are concerned with the prices and the quality of care they received. Suppliers are connected in the success and stability of the hospital so they can ensure...
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...and efficiency of their cash. Working capital is defined as “the assets of a business that can be applied to the operations” or “the amount of current assets which exceed the current liabilities” (Answers, 2007, para. 1). Working capital management involves the “deployment of current assets and current liabilities as to maximize short-term liquidity” (The Free Dictionary, 2007, para. 1). The intent of a working capital management policy is to ensure an organization is able to continue business operations and has adequate ability to satisfy both short-term debt and upcoming operational expenses. Simply stated, “good management of working capital will generate cash, improve profits and reduce risks” (Anonymous, 2007, para. 2). Lawrence Sports, a manufacturer and distributor of sporting goods equipment, is currently facing a number working capital and cash flow management issues largely related to past due payment of their largest customer, Mayo Stores. This paper will take a closer look at Lawrence Sports’ simulation and identify the issues, goals, potential solutions, evaluate risks and define metrics to measure the success of the working capital management strategy selected to address the short and long-term financing needs of the organization. Situation Analysis Issue and Opportunity Identification Lawrence Sport’s finance team did not carefully identify Lawrence’s business goals in terms of developing a working capital policy and a cash budget to...
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... often, managers are confronted with: a dilemma, and how after all they have to struggle to make an ethically decision. This response to the conference will be approached in three different phases using two different methodologies or frameworks, and a set of questions accompanying the case study to evaluate and analyze the situation or issue presented in the case in order to make a reasonable judgment and how to proceed to make an ethical decision. The text to be analyzed throughout this discussion is “the Board Member’s Relative” case study (case). 1. Using Browne and Keeley methodology The basis for evaluating the case here is some of the steps (issue, reasons, value assumptions and conflicts or descriptive assumptions, significant omitted information, and possible conclusions) developed by Browne and Keeley (2012) in their book titled: Asking the Right Question: A Guide to Critical Thinking. - What is the issue? What recommendation should be made? Ellie, the Purchasing manager is confused and confronted with this dilemma. - What are the Reasons? There are many reasons why Ellie is confused about what to do. Doing the right, the ethical thing, or please her boss. The most important reasons are: Camille’s Coverings is owned by a board member’s daughter. Camille’s Coverings is expressly presented and its bid handed to Ellie by the CEO of MMI. Sara’s Settings is the current contractor. Camille’s Coverings...
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...leading retailer Mayo for the bulk of their revenue and only have two sources for their materials. The problem begins when Mayo Stores decides not to pay on time leading to major cash flow problems downstream. This paper will look at Lawrence’s financial problem and create a working capital policy that will address their cash management needs for the long-term. Situation Analysis Issue and Opportunity Identification Lawrence Sports’ principle customer, Mayo Stores, is having a difficult time paying for the products on time. The current payment arrangement is that Mayo will pay 20% on purchases and 80% the following week. Mayo depends principally on this revenue from Mayo and it finds itself not being able to live up to the agreements made to their agreements to both creditors and suppliers. The only viable option detailed in the scenario is borrowing from Central Bank. Their plan is to borrow a daily loan for any amount to keep the account minimum of $50,000. Lawrence has reached the maximum amount that can be borrowed, which is $1.2 million. Lawrence cannot afford to keep using the bank to bail them out during the low peak times of cash conversion usually occurring in the last few weeks of March. Using Central Bank to finance their operations has negative consequences. First, Lawrence has to come up with $1.2 million at 16% interest to bring the total to $1,392,000...
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...Ethical Dilemma MarlaJean Moreno ACT 450 – Principles of Auditing Colorado State University – Global Campus Professor: Brian Weaver May 15, 2016 Auditing Ethical Dilemma The primary purpose of the audit exercises conducted by all corporate entities is to assure the related stakeholders of the financial statements and other disclosures made by the entity of presenting a true and fair view of the undertakings of the corporation. Keeping that in mind, the auditor bears a fiduciary relationship with the various users of the financial statements issued by any company. The auditors in charge of providing assurance are under a delicate relationship of trust endowed upon them by related stakeholders to the entity under auditory concern. The various stakeholders of the company define the users of the financial statements disclosed by a commercial enterprise. Employees within the organization depend on the financial depiction presented by the company in order to ascertain their relative benefit and possibility of continuing gainful employment. Beyond the actual premises of the business, the information disclosed by the entity allows people who may have interaction with the company to make educated estimates regarding the business operations and activities. These include people who are in business transactions with any organization under concern. Suppliers and other corporate entities working in unison to allow a commercial enterprise to be able to deliver on its business offering...
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...| 2011 | Mohsin Alvi 100437809 [Cohesion case] | | Contents Competitive advantage: 2 Business dilemma: 2 Making Business Decision I 3 E.Business: 4 Business dilemma: 4 Making Business decision 1: 5 E business strategy: 5 Ethics: 6 Business Dilemma: 6 Security: 7 Making business decision II 7 Making business decisions I 8 Sources: 9 Competitive advantage: Business dilemma: As a Coffee shop with almost 60 years of company history, I would like to make that fact our unique selling proposition (USP) and use the tools and techniques of modern information system to make my coffee shop updated to the norms of modern business. One of the employees have raised a concern about how a Starbucks is about to open nearby. This will pose a threat to my business, but if I stick to the above strategy proposed, and retain our old customer base, improving our management and supply chain system in the process, we will be able to retain our old customers. Environmental scanning: is the acquisition and analysis of events and trends in the environment external to an organisation. Using information technology, we can access valuable information and data about star bucks, as well our target market. As a public company, Starbucks has detailed information published publicly about its financial situation as well as how good or bad it is doing in the coffee shop industry. Competitive advantage: the competitive advantage of Broadway coffee shop over Starbucks...
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...Business Ethics and Efficiency RWT1 Table of Contents Executive Summary 3 Subject and Purpose 3 Introduction 5 Discussion 5 Ethics and Economic Efficiency 6 Organization Goodwill and Competitive Advantage 7 Risk Management and Credit Facility 9 Recommendation 9 Conclusion 10 References 12 Executive Summary Due to increased globalization and competition in industry, organizations are facing tough challenges in the keeping their business operations sustainable and ethical so that they continue to grow and develop in a successful manner. When we talk about driving the organization towards success it is not any different from steering a car or vehicle in the right direction towards the required destination. That is why roadmaps and directions are developed and changed constantly so that the organizations and management are able to keep their business current and follow the latest trends and requirements as demanded by the external environmental factors that are constantly changing. It is extremely important that on its way to growth and improvement, the organizational management must look out for any new developments like technological advancement, globalization, new regulations, and laws or policies with regards to their business industry in order to maintain the performance and reputation of the business. On their way towards growth many leaders and management often ignore and forget the importance of business ethics and corporate...
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