What are the implications of product safety measures in relationship to the stakeholders and the organization?
Relevance
According to the Consumer Protection Act (2005) of Jamaica, “a provider should provide the consumer verbally or written in the English language, all information concerning the goods being sold before payment is made for any goods, whether sold as new or used.” This helps to protect the providers from claims of misuse, which would occur from damages, complications, or even death of a consumer. This is a very important aspect of product safety that should be adhered to by Jamaican providers, but is hardly followed. This may be because of a lack of knowledge by providers, insufficient supervision of organizations by the Consumers Affairs Commission, or by lack of complaints by consumers. If such a breech occurred, the organization would have to pay the consumer all reasonable costs incurred or to be incurred by the consumer to correct the damages caused, and also initiate payment of compensation within such period, not exceeding seven days after payment after the complaint is received at the registered, regional, or local offices of the provider.
Organizations and their shareholders should ensure that products or services for consumers should have gone through proper research and testing before the product is issued into the market. This helps the organization to prove the safety of the product and to give consumers a feel of relief about the products’ safety.
In Jamaica, and throughout the globe, organizations are encouraged to be eco-friendly by protecting the environment. Emphasis on businesses to protect the environment is strongly encouraged, because the greatest damage done to the environment has been inflicted by the business industry. Businesses’ don’t consciously set out to harm the environment, but they try to invent products to