...Joe Bryan Rob Pimentel Chapter 1 Case Study 1-1 Discussion Questions: 1.) How does the business strategy affect information systems and organizational decisions? A business strategy is a well-articulated vision of where a business seeks to go and how it expects to get there. Management constructs this plan in response to market forces, customer demands and organizational capabilities. The business strategy drives the decisions made by organizations and IS regarding the structure, hiring practices, applications, hardware and tactics. Organizational capabilities include the skills and experience that give the corporation a currency that can add value in the marketplace. The leaders of the organization must construct a plan to best utilize organization assets to work towards the business strategy. The documented plan must apply human and capital resources to objectives and timelines that clearly map to the business strategy. IS strategy can affect and is affected by changes in a firms business and organizational strategies. IS strategy always involves consequences – intended or not – within business and organizational strategies. 2) What generic strategy does Roche appear to be using based on this case? Provide a rationale for your response. D’Aveni identified four arenas in which firms seek to achieve competition advantage under hypercompetiition: 1) Cost/quality, 2) Timing/know-how 3) strongholds and 4) Deep pockets. Roche became hypercompetitive...
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...every aspect of our lives from entertainment to shopping, from the work we do and where we do it, to how we communicate with friends, relatives, and business associates. As you can see from the opening vignette in the text, many businesses are remodeling their products and services to take advantage of expanded channel outlets such as the Internet, cell phones, and even iPod devices. This chapter gives you an overview of many of the subjects we’ll touch on in this course. It will help you understand how information technology is being used by many businesses worldwide to increase efficiency, save money, and create better relationships with suppliers and customers. 1.1 The Role of Information Systems in Business Today Ask managers to describe their most important resources and they’ll list money, equipment, materials, and people—not necessarily in that order. It’s very unusual for managers to consider information an important resource, and yet it is. As electronic business and electronic commerce grow in popularity and more firms digitize their operations, having useful information is becoming even more important to the global business community. This chapter will begin to explain why you need to manage your information resources as closely as any other in your organization. How Information Systems Are Transforming Business The next time you’re in your workplace or on your school’s campus, even walking down the street, take a closer look at the people around you and...
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...Science & Information System CIN714 – Information Systems Management Trimester 1, 2014 White Paper – 10% Instructions: Individual Assessment Due date: 15th April, 2014 at 4.00pm Weighting: 10% Length: 4000 words ± 100words The paper should be single column and no more than 6 pages. Since 1990s, Information Technology (IT) has been widely used in many industries. Particularly, Information Technology has modified the way of people doing their job and has changed the process and nature of work both in the public sector and commercial organizations. As rapid growth of information systems and its complexity, the challenges facing managers in these organizations has been increasing significantly. In the information-based organizations, managers both in business department and IT department must learn and extend knowledge and vision of management of information systems. Today it is widely recognized that most organizations need information systems to survive and succeed in the competitive business environment. Information systems can help companies extend their business range to far-away locations, offer new products and services, reform organization structure and work flows, and perhaps significantly change the way they operate business. You are required to do a research and write a white paper on “Information Systems – driver of change in business process and practices”. In your paper you can discuss the following. 1. Brief overview of business information systems, and explain...
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...Information Systems and Business Evelyn Jenkins INF220: IS Principles Instructor Christopher Powell March 31, 2014 Over the course of the past few weeks, we have learned about businesses and how technology has affected how businesses are operating domestically and internationally. The information that I will provide in this assignment will give you an insight as to how information systems transform businesses, help solve business problems; how information systems support major business functions and how information systems affect business careers. Information systems are transforming business by providing instant access to real time information that can be processed immediately. Information systems relate to globalization because they connect companies, individuals, and data from all over the world together making access to information easier. Individuals and companies can access and share information through a number of resources available to them. Essential tools for conducting business may be internet, e-mail, online conferencing, video-web conferencing, cell phones, laptops, or any hand held smart device. In the fast paced environment that allows commerce to take place, information systems are key and are the foundation to any company’s success. The internet allows any company or individual to buy, sell, advertise, give and or receive company feedback online. This is allowing companies and or individuals to become more competitive and efficient by rethinking...
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...1) List and explain four (4) major types of information system in organization. (20 marks) Successful organizations no matter large or small will used available and good technologies to manage business activities and assist in decisions making. They use the information systems to collect data and process it due to the needs of the analyst, manager or business owner. Businesses operate more efficiently by using varied information systems to interact with customers and partners, curtail costs and generate revenues. a) Transaction Processing Systems A Transaction Processing Systems (TPS) is the computer system — both hardware and software — that hosts the transaction programs. The software parts of a TPS usually are structured in a special way. TPS is to complete the data collection, storage, processing and the output as product for the core operations of a business. TPS information systems collect data from user inputs and then generate outputs based on the data collected. An example of TPS system could be an online movie ticket booking system. In such a system, people select their schedule and favorite seats (the input), and the system updates the seats available list, purchase those selected by the customer (the processing). The system then generates a bill and a copy of the ticket (the output). TPS information systems can be based on real-time or batch processing, and can help businessman full fill customer request without any additional staff or cost...
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...Sample Business Information Systems Business Plan Your Name(s) Go Here University of Phoenix BIS 220 June 15, 2014 Table of Contents 1.0 Executive Summary 4 1.1 Mission Statement 4 1.2 The Market 4 1.3 The Offering 5 1.4 Competition 5 1.5 Business Information Systems Resource Requirements 5 1.6 Business Information Systems Key Issues 5 2.0 The Business Information Systems Enterprise 5 2.2 Organization 5 3.0 Business Information Systems Selection 5 3.1 (What are the BIS you selected for your business? Why did you select these BIS systems? (Please provide 5 BIS systems. I.e. Point of Sales, Online ordering, Enterprise Resource Planning (ERP) etc…)) 6 4.0 Networking Technology Selection 6 4.1 (What is/are the networking technology system? Why did you select this/these networking technology systems? (Please provide at least 1 Networking Technology. I.e. Website Hosting (who will host your site), Internet Service Provider (identify bandwidth speed), Wireless capabilities, etc…)) 6 5.0 Business Information Systems and Networking Security Risk and Mitigation 6 5.1 (What are the security risks for the BIS selection?) 7 5.2 (What are the security risks for the Networking Technology selection?) 7 6.0 Business Cost Analysis (OPTIONAL) (BONUS POINTS) 7 6.1 (How much does it cost for the BIS and Networking Technologies you selected for your business?) 7 6.2 (How would you go about in obtaining funding for your business?) 7 6.3 (Provide a One-Year, Two-Year, and...
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...Total word count: 2983 Introduction The STAR organization has only done business locally in Leeds in the United Kingdom, and seeks to expand its business on a global scale. To make this happen, STAR would require developing a competitive strategy which in due course helps the organization in achieving a competitive advantage. This report will touch on how an information system can greatly benefit STAR in terms of global expansion and change the dynamics of running businesses efficiently, as well as the impact of having it. Without a doubt, any new implementations to any organization will have its advantages and disadvantages, but the latter can be kept to the minimum, or even eliminated, if appropriately dealt with. 1 – Potential of IT systems The Ansoff Growth Matrix is a marketing planning tool which aids a business in defining its product and market growth strategy. As shown below (Fig 1.1), market development is the name given to a growth strategy where the STAR organization seeks growth by targeting its existing products to new market segments (QuickMBA, undated). Fig 1.1 – Ansoff product/market growth matrix (taken from http://www.tutor2u.net/business/strategy/ansoff_matrix.htm) The major goal of market development is to attract a new customer segment, using a slightly different strategy, into consuming an existing product (Ansoff, 1984, p455). According to Riley (2012), various market development strategies include; * New distribution channels i.e. changing...
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...Chapter 1 Business Information Systems in Your Career 1.1 Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Essentials of Management Information Systems Chapter 1 Business Information Systems in Your Career STUDENT LEARNING OBJECTIVES • How are information systems transforming business and what is their relationship to globalization? • Why are information systems so essential for running and managing a business today? • What exactly is an information system? How does it work? What are its people, organization, and technology components? 1.2 Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Essentials of Management Information Systems Chapter 1 Business Information Systems in Your Career STUDENT LEARNING OBJECTIVES • How will a four-step method for business problem solving help you solve information systemrelated problems? • How will information systems affect business careers and what information systems skills and knowledge are essential? 1.3 Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Essentials of Management Information Systems Chapter 1 Business Information Systems in Your Career The New Yankee Stadium Looks to the Future • Problem: Escalating salaries, travel costs, and ticket prices, more competing entertainment options. • Solutions: Enhance fan experience by building state-of-the-art new stadium. 1.4 Copyright © 2011 Pearson Education, Inc. publishing as Prentice...
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...Management Information Systems, 11e (Laudon) Chapter 1 Business Information Systems in Your Career 1) Purchase of information systems and telecommunications equipment constituted more than half of all capital investment in the United States in 2013. Answer: TRUE Diff: 2 Page Ref: 5 AACSB: Information technology CASE: Comprehension Learning Objective: 1 - How are information systems transforming business, and what is their relationship to globalization? 2) A business model describes how a company produces, delivers, and sells a product or service to create wealth. Answer: TRUE Diff: 1 Page Ref: 11 AACSB: Application of knowledge CASE: Comprehension Learning Objective: 2 - Why are information systems so essential for running and managing a business today? 3) Information systems consists of all the hardware and software that a firm needs to use in order to achieve its business objectives. Answer: FALSE Diff: 2 Page Ref: 13 AACSB: Information technology CASE: Comprehension Learning Objective: 3 - What exactly is an information system? How does it work? What are its people, organizational, and technology components? 4) An extranet is a private intranet extended to authorized users outside the organization. Answer: TRUE Diff: 1 Page Ref: 17 AACSB: Information technology CASE: Comprehension Learning Objective: 3 - What exactly is an information system? How does it work? What are its people, organizational, and technology components? 5) Information systems literacy...
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...Management information Systems | United Business Institutes BA2 | Essay Question 1 | Word Count 2845 | Erdem Emanuel 11378 | 3/20/2015 | Question 1: Write an essay outlining the strategic business objectives of an Information System (IS). Include a description of its management, organization and its technology components. Make use of diagrams where appropriate. | Contents Abstract 1 Introduction 1 Strategic Business Objectives of Information Systems (IS) 1 The Three Dimensions 1 Conclusions 1 References 1 Abstract In this time constrained-essay the reader will be introduced to the topic through an exploration of how the business world has changed since the digital revolution has occurred. This event, sometimes also referred to as the third industrial revolution, has dramatically increased the flow of information due to rapidly evolving internet access for more and more people worldwide. In parallel, the development and use of information technology has also strongly increased worldwide for people as well as for companies. In the next step, I will define the difference and connection between two important terms: information technology and information systems. Following I will explain the meaning of gathering data and its transformation into meaningful information for companies. The following part will then deal with the interdependence of organizations and information systems and go into more depth on explaining the six strategic business objectives...
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...Chapter 2 Global E-Business: How Businesses Use Information Systems 2.1 © 2010 by Prentice Hall Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems LEARNING OBJECTIVES • Define and describe business processes and their relationship to information systems. • Evaluate the role played by systems serving the various levels of management in a business and their relationship to each other. • Explain how enterprise applications, collaboration and communication systems, and intranets improve organizational performance. 2.2 © 2010 by Prentice Hall Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems LEARNING OBJECTIVES (Continued) • Explain the difference between e-business, ecommerce, and e-government. • Assess the role of the information systems function in a business. 2.3 © 2010 by Prentice Hall Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems The Tata Nano Makes History Using Digital Manufacturing • Problem: Outdated manufacturing processes, timeconsuming manual labor. • Solutions: Digital manufacturing systems allowed Tata to create a $2,500 car without sacrificing safety or value. • Dassault Systems’ Digital Enterprise Lean Manufacturing Interactive Application drastically reduced development cycle. • Demonstrates IT’s role in fostering innovation and improving efficiency. • Illustrates...
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...Business Information Systems in Your Career C H A P T E R 1 STUDENT LEARNING OBJECTIVES After completing this chapter, you will be able to answer the following questions: 1. How are information systems transforming business, and what is their relationship to globalization? Why are information systems so essential for running and managing a business today? What exactly is an information system? How does it work? What are its people, organization, and technology components? How will a four-step method for business problem solving help you solve information system-related problems? How will information systems affect business careers, and what information systems skills and knowledge are essential? 2. 3. 4. 5. 2 C HAPTER O UTLINE Chapter-Opening Case: The New Yankee Stadium Looks to the Future 1.1 The Role of Information Systems in Business Today 1.2 Perspectives on Information Systems and Information Technology 1.3 Understanding Information Systems: A Business Problem-Solving Approach 1.4 Information Systems and Your Career 1.5 Hands-On MIS Projects Business Problem-Solving Case: What’s the Buzz on Smart Grids? THE NEW YANKEE STADIUM LOOKS TO THE FUTURE Although baseball is a sport, it’s also big business, requiring revenue from tickets to games, television broadcasts, and other sources to pay for teams. Salaries for top players have ballooned, as have ticket prices. Many fans now watch games on television rather than attending them in person...
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...Chapter 1 Business Information Systems in Your Career Multiple Choice Questions 1. One of the recent critical challenges facing Major League Baseball was: a. b. c. d. poor coordination between local and national sales channels. poorly managed sales channels. outdated information systems. decreasing ticket sales. Difficulty: Medium Reference: p. 3 Answer: d 2. The six important business objectives of information technology are new products, services, and business models; customer and supplier intimacy; survival; competitive advantage, operational excellence, and: a. b. c. d. improved flexibility. improved decision making. improved business practices. improved efficiency. Difficulty: Easy Reference: p. 6 Answer: b 3. Dell Computer's use of information systems to improve efficiency and implement "mass customization" techniques to maintain consistent profitability and an industry lead illustrates which business objective? a. b. c. d. Improved flexibility Improved business practices Competitive advantage Survival Difficulty: Hard Reference: p. 8 Answer: c 4. The use of information systems because of necessity is: a. b. c. d. survival improved business practices competitive advantage improved flexibility Difficulty: Medium Reference: p. 9 Answer: a 5. (Analysis) Which of the following choices may lead to competitive advantage (1) new products, services, and business models; (2) charging less for superior products; (3) responding to customers in real-time? a. b. c. d. 1 only 1 and 2...
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...Information systems (IS) is the study of complementary networks of hardware and software (see information technology) that people and organizations use to collect, filter, process, create, and distribute data.[1][2][3][4][5] The study bridges business and computer science using the theoretical foundations of information and computation to study various business models and related algorithmic processes within a computer science discipline.[6][7][8][9][10][11][12][13][14] Computer Information System(s) (CIS) is a field studying computers and algorithmic processes, including their principles, their software and hardware designs, their applications, and their impact on society[15][16][17] while IS emphasizes functionality over design.[18] Any specific Information System aims to support operations, management and decision making.[19] In a broad sense, the term is used to refer not only to the information and communication technology (ICT) that an organization uses, but also to the way in which people interact with this technology in support of business processes.[20] Some authors make a clear distinction between information systems, computer systems, and business processes. Information systems typically include an ICT component but are not purely concerned with ICT, focusing instead on the end use of information technology. Information systems are also different from business processes. Information systems help to control the performance of business processes.[21] Alter argues...
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...CheckPoint: Information System Business Problem Dimensions There are actually six dimensions to business problems. The six dimensions are operational efficiency; new products, services, and business models; customer and supplier intimacy; improved decision-making, competitive advantage; and survival. The three I will provide examples are operational efficiency, customer and supplier intimacy, and improved decision-making. Businesses continue to search for ways to improve on operational efficiency. Wal-Mart for example, took supportive management, business practices, and information systems and perfected it to gain operational efficiency at its best. New products, services, and business models are tools for information systems and technologies. Apple Inc. took an old way of selling music and improving the way the music is sold. Apple Inc. provided a new service to sell music (a new product) that creates profit for the company. Improved decision-making comes from making an informed decision form the right type of information. Verizon Corporation took a Web-based program to provide its managers precise real-time data to improve decision making in repairing services, improving products, and selling products. Information technology contains all the hardware and software components that a business needs to assist a business in achieving its objectives. These may consist of PDAs, computers, blackberry phones, and many other electrical and computer devices for the hardware department...
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