...Riordan Manufacturing business chose to outsource their information technology (IT) systems and services for a variety of reasons. This choice carries with it some obvious benefits and some often not so obvious risks. Companies choosing to outsource IT must weigh the benefits and risks carefully, take measures to attenuate the associated risks and prepare their employees for the change by launching a campaign about the benefits of outsourcing. The risks involved with outsourcing mainly involve accessibility to service. According to Applegate (1995), if you rely on an outside contractor who generally has to come onsite to support your network, then [consider removing "then"] you live in a world where you simply hope critical services don’t [Contractions are inappropriate in academic writing--write it out] go down at a time when your ability to conduct business will be interrupted. Busy IT contractors may take days before they can come in to help, and this will likely be unacceptable if the problem is making it impossible for your staff to work. All the money saved by using a pay-as-you-go contractor can be lost with one serious issue within your network. With remote IT support such as managed services, some business owners are uncomfortable with having less personal touch and immediate feedback. When you have your own network administrator onsite, you can call them into your office and get a report or have questions answered. A remote based service will never be able to match...
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...Cantonment, Dhaka – 1216 Subject: Submission of report on Information Technology is the most important marketing tool for Modern Business organization. Dear Sir, Here is the report you asked to submit on Computer and its application in business. We are very happy to submit this report on time to you. In this report we have tried to provide as much information as we can about Information Technology and its importance in marketing. We have done the report according to your specification. We will always be available for any supplementary interpretation or clarification that you may require. We sincerely hope that this report will live up to your expectation. Thank you for your valuable time and cordial consideration. Sincerely yours On behalf of my group Objective of the study * To understand the importance of information technology. * The business implication of IT. * IT as a modern marketing tool for modern business organization. Information technology Information technology (IT) is the application of computers and telecommunications equipment to store, retrieve, transmit and manipulate data, often in the context of a business or other enterprise. The term is commonly used as a synonym for computers and computer networks, but it also encompasses other information distribution technologies such as television and telephones. Several industries are associated with information technology, including computer hardware, software, electronics, semiconductors...
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...Management Information System ASSIGNMENT | TOPIC | | HOMEWORK | Discuss the interrelationship between Information Technology Innovation and business performance improvement. As we have known, the society is more and more developed, with which technology comes along. There is no doubt that humans’ living has changed since the introduction of information technology (IT). The impact of technology over daily life is ever increasing and expanding. One of important factors affected is business world. It helps in terms of marketing, management, manufacturing,... Nowadays, either small or big companies still have IT department for the advance in business, such as changing interaction with suppliers, changing customer relationships and transforming the firm. Innovation on information technology (IT) has increased the business performance by changing the interaction between firms and suppliers. The change in information system such as electronic data interchange and purchasing system based on Internet has reduced the cost, time and other difficulties when the company exchange with suppliers. Ordering goods with supplier through electronic data system helps companies avoid paperwork which mistimes and arises some errors that can delay the production chain. A new method of working with suppliers has integrated with interorganizational system to create a greater benefit for the company. For example, the ASAP system, which is used in the hospital, lets it orders supplies automatically...
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...form to the customers after they finish their food, or even he can launch that through the web site to write him a a direct email notifying him about any issue that the customer face. 2. Input will be the order that the waiters writing it in a piece of paper. The process when the waiters take the order to the kitchen to prepare the order and finally the output will be the food. Now the feedback will be the customer’s opinion about the services and the food and from the feedback James will also be able to know how is efficiency in the restaurant. 3. Lets define the business process first to link it with the Yas International restaurant, its set of logically related tasks and behaviors that organization develops over time to produce a specific business results and the unique manner in which these activities are organized and coordinated. Now the restaurant having very weak ordering system business process because they are not generating and fulfilling an order properly, there is not market plan that why the customers are thinking to go to other restaurant. Initially, the kitchen will receive the paper pad from the waiters to prepare the food, the supervisor chefs will distribute the task among the chefs depend on the load and orders that they...
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...1. Enabler means it provides businesses with rich information from the Web. An example of a business activity that is enabled by the web is a companies website. The website is a key marketing tool for any company. 2. HTML is a markup language for presentation of Web pages. It determines the look and location of text, pictures, animations, and other elements on a Web page. 3. XML is a markup language for delivery of information about data communicated through Web pages. It is used to convey the meaning or content of the data. 4. Each Web page has its own URL, which contains the IP address or domain name of the site. Because the domain name must be unique, when an owner of a Web site reserves a domain name to be associated with an IP address, no other site can be associated with that domain name. 5. File Transfer Protocol 6. Instant messaging is real-time chat. It is used to form synchronized email, chat rooms and allows customers to chat with sales or support reps. Many online retailers post a special button on their Web pages that lets shoppers establish real-time communication with a sales representative. The instant access fosters more personal service and saves telephone costs. 7. Really Simple Syndication (RSS) is a family of XML file formats that allows automatic downloads of content such as news, sports, or other information of particular interest to users. This software is especially useful for news Web sites and sites that host blogs and podcats. 8. A blog...
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...software Define the term computer and identify its components Describe the categories of computers Explain why a computer is a powerful tool Introduction to Computers Determine how the elements of an information system interact Recognize the purpose of a network Discuss the uses of the Internet and the World Wide Web Identify the various types of computer users Discuss computer applications in society Recognize the difference between installing and running a program 1 2 A World of Computers What Is a Computer? What is computer literacy? How is a computer defined? Electronic device operating under the control of instructions stored in its own memory Knowledge and understanding of computers and their uses The computer Computers are everywhere first, Accepts data such as raw facts, figures, and symbol then, Processes data into information (Data that is organized, meaningful, and useful ) finally, Produces and stores results 3 4 The Components of a Computer What is the information processing cycle? What is an _____ device? input Hardware used to enter data and instructions Input Process Output Storage Communication 5 6 1 The Components of a Computer The Components of a Computer What is an ______ device? output What is the system unit? Hardware that conveys information to a user Box-like case containing electronic components used to process data 7 The Components of a Computer What is the magical inside the black box? Memory card 8 What are two main components...
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...Name: Yip Wing Tak Student ID: 13032581D Department: LMSS Introduction With the advancement of technology, location-based commerce is gaining in popularities among companies and one of the newest trends is to use location-based advertising which could more precisely to target the potential customers. Location-based advertising is a newly emerging form of advertising which integrates mobile advertising with location-based services. Using this technology, customers locations could be pinpointed and location-specific advertisements could be sent to their mobile devises. According to Emarker (2014), the number of smartphone users in the world have surpassed 1 billion in 2012 and totaled 1.75 billion in 2014. It is also expected that the adoption of smartphone will continue on a fast-paced trajectory through 2014. As more and more people in the globe are using smartphone in this time and age, companies are grabbing chance to penetrate into the location-based advertising so to increase the chance to hit the right potential customers. Source: http://www.emarketer.com/Article/Smartphone-Users-Worldwide-Will-Total-175-Billion-2014/1010536 How location-based advertising works? Location-based advertising is divided into 2 types, which is the opt-in and opt-out approach. For the Opt-out advertising, it refers to a not requested service which allows companies to target customers until they no longer want to advertisement to be sent to them. (Aaron,Strout, 2011) This is...
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...Information technology in business practices Introduction Information Technology systems have expanded in all the companies. Information Technologies include hardware and software as well. Besides, IT may consider telecommunications networks, the management of data and many technologies based on the use of the Internet. There has been in this essay a try to show the strategic value and the utilization in production of Information Technology in business practices. Many believe that IT has a controversial value in strategic arrangement of organizations and productivity implementation, while others believe that IT affects enterprises in all the above mentioned sectors and after all that it is the backbone of every modern company. Nobody can deny that Information Technology plays important role in strategy and productivity of companies who use it. However there is a growing opinion that Information Technology has become a commodity and that has already lost its competitive advantage. The alternative opinion is that speed and flexibility may occur, via IT, into businesses. Moreover improvement of organizational structure is one more of the benefits companies can gain by the proper use of Information Technology. However in any occasion companies should innovate in continuous matter in order to conserve the strategic value of Information Technology. Main body Nicolas Carr's article “IT doesn't matter” (May 2003) expresses the opinion of senior managers concerning...
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...every aspect of our lives from entertainment to shopping, from the work we do and where we do it, to how we communicate with friends, relatives, and business associates. As you can see from the opening vignette in the text, many businesses are remodeling their products and services to take advantage of expanded channel outlets such as the Internet, cell phones, and even iPod devices. This chapter gives you an overview of many of the subjects we’ll touch on in this course. It will help you understand how information technology is being used by many businesses worldwide to increase efficiency, save money, and create better relationships with suppliers and customers. 1.1 The Role of Information Systems in Business Today Ask managers to describe their most important resources and they’ll list money, equipment, materials, and people—not necessarily in that order. It’s very unusual for managers to consider information an important resource, and yet it is. As electronic business and electronic commerce grow in popularity and more firms digitize their operations, having useful information is becoming even more important to the global business community. This chapter will begin to explain why you need to manage your information resources as closely as any other in your organization. How Information Systems Are Transforming Business The next time you’re in your workplace or on your school’s campus, even walking down the street, take a closer look at the people around you and...
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...Chapter 1 Business Information Systems in Your Career Computers continue to change every aspect of our lives from entertainment to shopping, from the work we do and where we do it, to how we communicate with friends, relatives, and business associates. As you can see from the opening vignette in the text, many businesses are remodeling their products and services to take advantage of expanded channel outlets such as the Internet, cell phones, and iPad and tablet devices. This chapter gives you an overview of many of the subjects we’ll touch on in this course. It will help you understand how information technology is being used by many businesses worldwide to increase efficiency, save money, and create better relationships with suppliers and customers. 1.1 The Role of Information Systems in Business Today Ask managers to describe their most important resources and they’ll list money, equipment, materials, and people—not necessarily in that order. It’s very unusual for managers to consider information an important resource, and yet it is. As electronic business and electronic commerce grow in popularity and more firms digitize their operations, having useful information is becoming even more important to the global business community. This chapter will begin to explain why you need to manage your information resources as closely as any other in your organization. How Information Systems Are Transforming Business The next time you’re in your workplace or on...
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...Importance of information technology to business organizations? Information Technology (IT) is: "the study, design, development, implementation, support or management of computer-based information systems, particularly software applications and computer hardware." In short, IT deals with the use of electronic computers and computer software to convert, store, protect, process, transmit and retrieve information, securely. Today, the term Information Technology has ballooned to encompass many aspects of computing and technology, and the term is more recognizable than ever before. The Information Technology umbrella can be quite large, covering many fields. IT professionals perform a variety of duties that range from installing applications to designing complex computer networks and information databases. A few of the duties that IT professionals perform may include: Data Management Computer Networking Database Systems Design Software design Management Information Systems Systems management In this definition, the term "information" can usually be replaced by "data" without loss of meaning. Recently it has become popular to broaden the term to explicitly include the field of electronic communication so that people tend to use the abbreviation ICT (Information and Communication Technology). Strictly speaking, this name is slighty redundant. Why Is Technology Important in Business? Technology is essential to the success of many businesses. No matter the...
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...Information Systems in Organizations (Wallace) Chapter 1 Information Systems and People 1) China is known as the world's "back office" because innumerable companies in China manage information system applications for a growing number of multinational corporations. Answer: FALSE Page Ref: 6 AACSB: Use of information technology Chapter LO: 1 Difficulty: Easy Course LO: Discuss the role of information systems in supporting business processes 2) A survey of retailers found that modern point-of-sale technology was rated the least valuable element in customer satisfaction. Answer: FALSE Page Ref: 8 AACSB: Use of information technology Chapter LO: 1 Difficulty: Easy Course LO: Describe the functions of customer relationship management (CRM) systems 3) A person's online behavior is an important source of business intelligence. Answer: TRUE Page Ref: 9 AACSB: Use of information technology Chapter LO: 1 Difficulty: Easy Course LO: Explain how information systems can be used to assist in decision making 4) The information systems that support virtual teamwork and collaboration are, in some respects, still in their infancy compared to the more mature operational systems. Answer: TRUE Page Ref: 9 AACSB: Use of information technology Chapter LO: 1 Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork 5) The development and application of innovative information systems improve the operations...
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...Chapter 1 + case study 1. How can information technology support a company's business processes and decision making and give it a competitive advantage? GIve examples to illustrate your answer. The term information technology refers to the various hardware, software, networking, and data management parts that are a neccessity for the system to function (pg. 8). Businesses regularly utilize computer-based information systems in order to record customer purchases, keep track of inventory, pay employees, buy new merchandise, and evaluate sales trends. Without the support of information technology, businesses would ultimately fall apart. For example if a business did not choose to use computer-based information systems, they wouldn't be able to evaluate what items were selling better than others and ultimately lose valuable information for future success. Information technology can also aid in decision making for a business. Decisions are made based on analysis provided by computer-based information systems. For example a store manager may make the decision whether to discontinue an item for sale or keep it on the floor due to analysis of sales trends provided by computer-based systems. Lastly information technology helps business gain a competitive advantage. A competitive advantage is gained through computer-based information systems by applying innovative application of information technologies (pg. 9). For example a store manager installing touch screen kiosks throughout...
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...Management Information Systems MANAGING THE DIGITAL FIRM Chapter 1 Managing the Digital Firm Kenneth C. Laudon Jane P. Laudon 9th edition PEARSON Prentice Hall 2006 www.prenhall.com/laudon Chapter 1 Managing the Digital Firm Objectives: After reading this chapter, you will be able to: 1. Explain why information systems are so important today for business and management. 2. Evaluate the role of information systems in today’s competitive business environment. 3. Assess the impact of the Internet and Internet technology on business and government. 4. Define an information system from both a technical and business perspective and distinguish between computer literacy and information systems literacy. 5. Identify the major management challenges to building and using information systems. Discussion Questions: 1. Why is it important to understand the difference between computer literacy and information literacy? 2. Discuss the three elements of an information system (hardware, software and persware) that managers must consider. Which of the three do you consider the most important? 3. What are some of the new roles information systems are playing in organizations? 4. Discuss the changes in the business environment brought about by technology in the last five years. Use Table 1-1 and your own personal experiences to formulate your answer. Managing the Digital Firm Computers are changing every aspect...
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...International Journal of Information Science and Technology THE ROLE AND EFFECT OF INFORMATION TECHNOLOGY IN THE CREATION AND MAINTENANCE OF SUSTAINABLE COMPETITIVE ADVANTAGE A. Talebnejad[1] Faculty of Management and Accounting Shahid Beheshti University Email: taleb149@yahoo.com Abstract -By the appropriate use of information technology, organizations can achieve sustainable competitive advantages. This technology because of including some characteristics such as being up-to-date, fast and precise and having different geographic localities all the time, has improved organizational efficiency, effectiveness and performance. In this article, we intend to investigate the role and effect of information technology in the creation and maintenance of sustainable competitive advantages from two different approaches: market-based approach and the resource-based approach. In the Market-based approach, meeting customer's and creating values for them, using information technology and the issue of achieving the competitive advantage and position in the market by organizations are addressed. In the resource-based approach, compatibility of the organization's resources such as those of information technology and organizational skills, particularly managerial ones are investigated. Amongst different organizational skills and resources, only managerial skills of information technology can create a sustainable competitive advantage. Keywords: Information Technology, Sustainable Competitive...
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